Acer ASPIRE 4625 Page 117 Service Manual Download

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Chapter 4

107

Troubleshooting

Common Problems

Use the following procedure as a guide for computer problems.

NOTE:

The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or

modified options can give false errors and invalid system responses.

Obtain the failing symptoms in as much detail as possible.

Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating
the same operation.

Use the following table with the verified symptom to determine which page to go to.

If the Issue is still not resolved, see “Online Support Information” on page 165.

Symptoms (Verified)

Go To

Power On Issue

Page 108

No Display Issue

Page 109

LCD Failure

Page 111

Internal Keyboard Failure

Page 111

TouchPad Failure

Page 112

Internal Speaker Failure

Page 112

ODD Failure

Page 115

WLAN Failure

Page 118

Thermal Unit Failure

Page 118

Other Functions Failure

Page 119

Intermittent Failures

Page 120

Undermined Failures

Page 120

Chapter 4

Summary of Contents for ASPIRE 4625

Page 1: ...Aspire 4625 4625G Series Service Guide PRINTED IN TAIWAN Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw ...

Page 2: ...II Revision History Please refer to the table below for the updates made on Aspire 4625 4625G service guides Date Chapter Updates ...

Page 3: ...r expressed or implied with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all ne...

Page 4: ...N MESSAGES Denotes actual messages that appear on screen NOTE Gives bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of proce...

Page 5: ... NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printe...

Page 6: ...VI ...

Page 7: ...ty 38 Remove HDD BIOS Password Utilities 39 Machine Disassembly and Replacement 45 Disassembly Requirements 45 General Information 46 Pre disassembly Instructions 46 Disassembly Process 46 External Module Disassembly Process 47 External Modules Disassembly Flowchart 47 Removing the Battery Pack 48 Removing the SD dummy card 49 Removing the Lower Cover 50 Removing the Optical Drive Module 51 Removi...

Page 8: ...ing the CPU 88 Replacing the Thermal Module 89 Replacing the PCH Thermal Module 90 Replacing the LCD Module 92 Replacing the Bluetooth Module 95 Replacing the USB Board 96 Replacing the Function Board 97 Replacing the Power Switch Board 97 Replacing the Upper Cover 98 Replacing the Keyboard 101 Replacing the ODD Module 102 Replacing the Hard Disk Drive Module 102 Replacing the WLAN Board 104 Repla...

Page 9: ...covery 127 Clearing Password Check 127 Clear CMOS Jumper 127 BIOS Recovery by Crisis Disk 128 FRU Field Replaceable Unit List 129 Aspire 4625 4625G Exploded Diagrams 130 LCD Assembly 130 FRU List 133 Screw List 145 Model Definition and Configuration 146 Aspire 4625 4625G 146 Test Compatible Components 157 Microsoft Windows 7 Environment Test 158 Online Support Information 165 Index 167 ...

Page 10: ...X Table of Contents ...

Page 11: ...Up to 4 GB of DDR3 1066 MHz memory upgradeable to 8 GB using two soDIMM modules Display 14 HD 1366 x 768 pixel resolution high brightness 200 nit Acer CineCrystal LED backlit TFT LCD supporting simultaneous multi window viewing via Acer GridVista 16 9 aspect ratio Super slim design Graphics ATI Radeon HD 4250 Graphics with 384 MB of dedicated system memory supporting Unified Video Decoder 2 UVD2 O...

Page 12: ...emory Stick PRO MS PRO xD Picture Card xD Optical Drive 8X DVD Super Multi double layer drive Read 24X CD ROM 24X CD R 24X CD RW 8X DVD ROM 8X DVD R 8X DVD R 6X DVD ROM DL 6X DVD R DL 6X DVD R DL 6X DVD RW 6X DVD RW 5X DVD RAM Write 24X CD R 16X CD RW 8X DVD R 8X DVD R 4X DVD R DL 4X DVD R DL 6X DVD RW 8X DVD RW 5X DVD RAM Communication Acer Video Conference featuring Acer Crystal Eye webcam with ...

Page 13: ...yboard 86 87 91 key Acer FineTip keyboard with international language support Touchpad Multi gesture touchpad supporting two finger scroll pinch rotate flip Media keys Media control keys printed on keyboard play pause stop previous next volume up volume down Control key Acer PowerSmart or programmable key I O interface Multi in 1 card reader SD MMC MS MS PRO xD Four USB 2 0 ports HDMI port with HD...

Page 14: ...WildTangent US Canada only Communication and ISP Acer Crystal Eye Acer Video Conference Manager Microsoft Silverlight Skype Windows Live Essentials Wave 3 2 Mail Photo Gallery Live Messenger Movie Maker Writer Web links and utilities Acer Accessory Store Belgium France Germany Italy Netherlands Spain Sweden UK only Acer Assist Acer Identity Card Acer Registration Acer Updater eBay shortcut 2009 Ca...

Page 15: ...ranty One year International Travellers Warranty ITW Environment Temperature Operating 41 F to 95 F 5 C to 35 C Non operating 4 F to 149 F 20 C to 65 C Humidity non condensing Operating 20 to 80 Non operating 20 to 80 ...

Page 16: ...1mm 528pin BGA BT 800MHz DDR3 USB1 1 X1 CLOCK GEN CPU THERMAL SENSOR SB820 RS880 NORTH BRIDGE HDMI DDR3 SODIMM1 DDR3 SODIMM2 USB2 0 Ports LVDS 9 CPU FAN SPI 4 3W Int 4 5W Ext 29mm X 29mm DDR3 channel B DDR3 channel A Touch Pad Codec RTL ALC271X Mini PCI E Card Wireless LAN PCI Express 8X 21mm X 21mm 528pin BGA Phone MIC Digital MIC AUDIO CONN X2 0 PCI E SOUTH BRIDGE SATA1 150MB SATA HDD1 LVDS CRT ...

Page 17: ... Item Description 1 Acer Crystal Eye webcam Web camera for video communication for selected models 2 Microphone Internal microphone for recording sound 3 Display screen Also called Liquid Crystal Display LCD displays computer output 1 2 3 4 5 6 7 8 10 11 12 13 9 ...

Page 18: ...hows amber when the battery is charging 2 Fully charged The light shows blue when in AC mode Communication Indicator Indicates the computer s communication device status Function may vary by configuration 9 Click buttons left and right The left and right buttons function like the left and right mouse buttons 10 Palmrest Comfortable support area for your hands when you use the computer 11 Speakers ...

Page 19: ...on compatible computer security lock 2 Ventilation slots Enable the computer to stay cool even after prolonged use 3 External display VGA port Connects to a display device e g external monitor LCD projector 4 HDMI Connect to HDMI devices 5 Ethernet RJ 45 port Connects to an Ethernet 10 100 1000 based network 6 USB 2 0 ports Connect to USB 2 0 devices e g USB mouse USB camera 7 Microphone in jack A...

Page 20: ... Lights up when the optical drive is active 4 Emergency eject hole Ejects the optical drive tray when the computer is turned off Note Insert a paper clip into the emergency eject hole to eject the optical drive tray when the computer is off 5 DC in jack Connects to an AC adapter No Icon Item Description 1 Battery bay Houses the computer s battery pack 2 Battery lock Locks the battery in position 2...

Page 21: ... to stay cool even after prolonged use Note Do not cover or obstruct the fan opening 6 Batter release latch Releases the battery for removal Icon Function Description Power Indicates the computer s power status Battery Indicates the computer s battery status NOTE 1 Charging The light shows amber when the battery is charging 2 Fully charged The light shows green when in AC mode HDD Indicates when t...

Page 22: ...hPad keep it and your fingers dry and clean The TouchPad is sensitive to finger movement hence the lighter the touch the better the response Tapping too hard will not increase the TouchPad s responsiveness Function Left Button 2 Right Button 3 Main TouchPad 1 Execute Quickly click twice Tap twice at the same speed as double clicking a mouse button Select Click once Tap once Drag Click and hold the...

Page 23: ...he keys Lock key Description Caps Lock When Caps Lock is on all alphabetic characters typed are in uppercase Num Lock When Num Lock is on the embedded keypad is in numeric mode Scroll Lock Fn F12 When Scroll Lock is on the screen moves one line up or down when you press the up or down arrow keys respectively Scroll Lock does not work with some applications Desired access Num Lock on Num Lock off N...

Page 24: ... you are connected to a network domain or switch users if you re not connected to a network domain M Minimizes all windows R Open the Run dialog box T Cycle through programs on the taskbar U Open Ease of Access Center X Open Windows Mobility Center BREAK Display the System Properties dialog box SHIFT M Restore minimized windows to the desktop TAB Cycle through programs on the taskbar SPACEBAR Brin...

Page 25: ... between the display screen external monitor if connected and both Fn F6 Display Off Turns the display screen backlight off to save power Press any key to return Fn F7 Touchpad toggle Turns the internal touchpad on and off Fn F8 Speaker toggle Turns the speakers on and off Fn F11 NumLk Turns the embedded numeric keypad on or off Fn Brightness up Increases the screen brightness Fn Brightness down D...

Page 26: ...F 256 8 46nm Hard Drive 9 5mm only SATA HDD SEAGATE 2 5 5400rpm 250GB ST9250315AS Wyatt SATA LF F W 0001SDM1 HDD TOSHIBA 2 5 5400rpm 320GB Capricorn BS MK3265GSX SATA 8MB LF F W GJ002J HDD WD 2 5 5400rpm 640GB WD6400BEVT 22A0RT0 ML320 SATA 8MB LF F W 01 01A01 Super Multi 5 25 9 5mm H SATA ODD HLDS Super Multi DRIVE 9 5mm Tray DL 8X GU10N LF W O bezel SATA HF Windows 7 ODD PANASONIC Super Multi DRI...

Page 27: ...uyin 1 3M SY9665SN Liteon 1 3M LT9665AL 09P2SF119 Liteon 1 3M LT9665AL 09P2SF119 Item Specification CPU AMD Champlain Graphics ATI Park XT CPU Package 638P PGA 35x35mm Power On die Cache Northbridge RS880MC 21x21mm 528pin BGA Southbridge SB820M 21x21mm 528pin BGA Item CPU Speed Cores Bus Speed Cache Size Package Core Voltage Acer P N P320 2 1G 2 3 6 GT s 1MB RS880 25W KC AP002 320 P820 1 8G 3 3 6 ...

Page 28: ...M SPI ROM Features Flash ROM 1MB Support ISIPP Support Acer UI Support multi boot Suspend to RAM S3 Disk S4 Various hot keys for system control DMI utility for BIOS serial number configurable asset tag Support PXE Support Y2K solution Support WinFlash Wake on LAN from S3 Wake on LAN from S4 in AC mode Item Specification Memory size 8GB maximum DIMM socket number 2 Supports memory size per socket 4...

Page 29: ...024MB 2048MB 3072MB 2048MB 0MB 2048MB 2048MB 1024MB 3072MB 2048MB 2048MB 4096MB 2048MB 4096MB 6144MB 4096MB 4096MB 8192MB Item Specification Northbridge RS880 Southbridge SB820 VGA ATI Park XT LAN AR8151 USB USB 2 0 Super I O controller NPCE781 Bluetooth T60H928 33 Wireless Atheros HB93 HB97 HB95BG HM Broadcomm 43225 PCMCIA N A Audio codec Realtek ALC271X Card reader AU6437 Item Specification I O ...

Page 30: ... Centrino program eligible Item Specification Chipset Atheros AR8151 GbE LAN Controller with Integrated Transceiver Specifications Integrated PHY for 10 100 1000 Mbps Supports automatic MDI MDIX functions PCI Express base 1 1 compliant Wake on LAN support 256 byte memory using eFuse embedded on chip Supports up to 25 over clocking without requiring BIOS support Supports Energy Star 5 0 Small footp...

Page 31: ...ern Digital Samsung Capacity MB 160 250 320 500 160 250 320 500 160 250 320 500 160 250 320 500 640 60 80 120 160 250 Bytes per sector 512 Data heads 2 4 Drive Format Disks 1 2 Spindle speed RPM 5400 Performance Specifications Buffer size 8 MB Interface SATA DC Power Requirements Voltage tolerance 5V 5 ...

Page 32: ...ta disc CD ROM Mode 2 data disc CD ROM XA CD I Photo CD Multi Session Video CD CD Audio Disc Mixed mode CD ROM disc data and audio CD Extra CD Text CD R Conforming to Orange Book Part 2 read write CD RW Conforming to Orange Book Part 3 read write DVD Read DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD Video DVD Audio SACD Hybrid UDF DVD DVD R DVD R DL DVD R 3 95 GB DVD R Authoring DVD R Multi Border DVD RW...

Page 33: ...k 192kHz sample rate Two independent S PDIF OUT converters support 16 20 24 bit 44 1k 48k 88 2k 96k 192kHz sample rate One for normal S PDIF output the other one output an independent digital stream to HDMI transmitter Internal Microphone Digital MICRO PHONE ZK2 HFM M101 006 L19 G Digital MICRO PHONE ZK2 A OA2408FM 018 Internal Speakers Two Med High Speakers 1W 4Ù Item Specification Controller Win...

Page 34: ... A01 LG LP140WH2 TLA2 LP140WH2 TLL1 LP140WH2 TLL1 AUO B140XW02 V1 B140XW03 V0 B140XW03 V0 Screen Diagonal mm 14 diagonal Display Area mm 382 08 H x 214 92 V mm Display resolution pixels 1600 x 900 Pixel Pitch 0 0796 H x 0 2388 V TYP mm Display Mode Normally white Typical White Luminance cd m2 also called Brightness 220 cd m2 Contrast Ratio 600 Response Time Optical Rise Time Fall Time msec 8 ms We...

Page 35: ...9 Yes Yes Yes Yes 1280X720p 50Hz 16 9 Yes Yes Yes Yes 1920X1080i 50Hz 16 9 Yes Yes Yes Yes 1440X576i 50Hz 4 3 Yes Yes Yes Yes 1440X576i 50Hz 16 9 Yes Yes Yes Yes 1920X1080p 50Hz 16 9 Yes Yes Yes Yes Item Specification Chipset ATI Park XT Package 128bit M2 29x29mm Features PCI Express x8 DirectX 11 complient 32 and 64 bit floating point processing per component OpenGL 3 1 supported Open CLTM 1 1 su...

Page 36: ... reader General Features PCI E interface Push push type Dummy card Item Specification Vendor model name Brightness conditions Input voltage v Input current mA Output voltage V RMS Output current mA RMS Output voltage frequency KHz Item Specification PCMCIA controller Supports card type Number of slots Access location Supports ZV Zoomed Video port Supports 32 bit CardBus ...

Page 37: ...o Suspend state when HM55 receives the S2R command 4 ON to Hibernate state The system will go into Hibernate state when HM55 receives the S2D command 5 ON to Soft Off state The system will go into Soft Off state when HM55 receives the Soft off command 6 Standby to ON state The system will go into ON state when the system receives any wake up events for example keyboard mouse 7 Suspend to ON state ...

Page 38: ...28 Chapter 1 ...

Page 39: ... menu In this menu user can change boot device without entering BIOS SETUP Utility Navigating the BIOS Utility There are five menu options Information Main Security Boot and Exit Follow these instructions To choose a menu use the left and right arrow keys To choose an item use the up and down arrow keys To change the value of a parameter press F5 or F6 Press Esc while you are in any of the menu op...

Page 40: ...tem Manufacturer Name This field displays the manufacturer of this system UUID Universally Unique Identifier UUID is an identifier standard used in software construction standardized by the Open Software Foundation OSF as part of the Distributed Computing Environment DCE Phoenix SecureCore tm Setup Utility F1 ESC Help Exit Select Item Select Menu Change Values Select SubMenu Enter F9 F10 Setup Def...

Page 41: ...tion The function allows the user to restore the system to factory defaults Option Enabled or Disabled SATA CLASS ID Select SATA conrtoller mode Option IDE Mode or AHCI Mode Special Graphics Features Select discreet graphics for switchable graphics or integrated graphics Option Switchable Integrated Processor Assisted Virtualization Enable CPU hardware virtualization support Option Enabled or Disa...

Page 42: ...rd Press Enter to set the user password When user password is set this password protects the BIOS Setup Utility from unauthorized access The user can enter Setup menu only and does not have right to change the value of parameters N A Set IDE0 Password Enter HDD Password N A Password on Boot Defines whether a password is required or not while the events defined in this group happened The following ...

Page 43: ...ter to Set 4 If desired you can opt to enable the Password on boot parameter 5 When you are done press F10 to save the changes and exit the BIOS Setup Utility Removing a Password Follow these steps 1 Use the and keys to highlight the Set Supervisor Password parameter and press the Enter key The Set Password box appears 2 Type the current password in the Enter Current Password field and press Enter...

Page 44: ...st Press Esc to escape the menu F1 ESC Help Exit Select Item Select Menu Change Values Select SubMenu Enter F9 F10 Setup Defaults Save and Exit Boot priority order 1 IDE HDD WDC WD6400BEVT 22A0RT0 S1 2 IDE CD TSSTcorp CDDVDW TS U633F 3 USB FDC 4 PCI BEV Atheros Boot Agent 5 USB HDD 6 USB CDROM 7 USB KEY 8 Excluded from boot order Boot priority order 1 IDE HDD WDC WD6400BEVT 22A0RT0 S1 2 IDE CD TSS...

Page 45: ...s for all setup items Discard Changes Load previous values for all setup items Save Changes Save setup data Item Specific Help Exit System Setup and save your changes to CMOS F1 ESC Help Exit Select Item Select Menu Change Execute Command Values Enter F9 F10 Setup Defaults Save and Exit Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes Exit Saving Changes...

Page 46: ...ry Diskette before you use the flash utility NOTE Do not install memory related drivers XMS EMS DPMI when you use the flash NOTE Please use the AC adaptor power supply when you run the flash utility If the battery pack does not contain enough power to finish BIOS flash you may not boot the system because the BIOS is not completely loaded Fellow the steps below to run the flash 1 Prepare a bootable...

Page 47: ...essage Flash programming complete displays Item Specific Help Use or to select a device then press F6 to move it up the list or F6 to move it down the list Press Esc to escape the menu F1 ESC Help Exit Select Item Select Menu Change Values Select SubMenu Enter F9 F10 Setup Defaults Save and Exit Boot priority order 1 IDE HDD WDC WD6400BEVT 22A0RT0 S1 2 IDE CD TSSTcorp CDDVDW TS U633F 3 USB FDC 4 P...

Page 48: ...38 Chapter 2 WinFlash Utility Perform the following steps to use the WinFlash Utility 1 Double click the WinFlash executable 2 Click OK to begin the update A progress screen displays ...

Page 49: ...move HDD Password If you key in the wrong HDD password three times an error is generated To reset the HDD password perform the following steps 1 On another computer run HDD_PW exe 2 Enter hdd_pw 15494 0 3 Chose one 1 of the generated passwords 4 Reboot the locked computer and key in one of the passwords from number 3 above ...

Page 50: ... To clean the User or Supervisor passwords perform the following steps To reset the BIOS password perform the following steps 1 On another computer run BIOS_PW exe 2 Enter bios_pw 14452 0 3 Chose one 1 of the generated passwords 4 Reboot the locked computer and key in one of the passwords from number 3 above ...

Page 51: ...Chapter 2 41 ...

Page 52: ...42 Chapter 2 Clearing BIOS Passwords To clear the User or Supervisor passwords open the DIMM door and use a metal instrument to short the G1 jumper ...

Page 53: ...op Management Interface Tool copies BIOS information to EEPROM to be used in the DMI pool for hardware management When the BIOS displays Verifying DMI pool data it is checking that the table correlates with the hardware before sending that information to the operating system Windows etc To update the DMI Pool perform the following steps 1 Boot into DOS 2 Execute qdmi30a exe The following screen di...

Page 54: ... a text editor for example Notepad to open the MAC CFG file You can see the MAC CFG contents as below WriteData 001122334455 MAC value StartAddr 7A MAC address WriteLeng 6 MAC value length KeepByte 0 can be any value 2 Boot into DOS 3 Execute MAC BAT to write MAC information to eeprom WriteData 001122334455 MAC value StartAddr 7A MAC address WriteLeng 6 MAC value length KeepByte 0 don t care ...

Page 55: ...ooting Disassembly Requirements To disassemble the computer you need the following tools Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat screwdriver Philips screwdriver Plastic flat screwdriver Plastic tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mis...

Page 56: ...vided into the following stages External module disassembly Main unit disassembly The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence Observe the order of the sequence to avoid damage to any of the hardware components For example if you want to remove the mainboard you must first remove the keyboard then disassemble the inside assembly frame in...

Page 57: ...d during servicing For example if you want to remove the main board you must first remove the keyboard then disassemble the inside assembly frame in that order Screw List Step Screw Quantity Part No ODD Module M2 5 4L 1 86 PSR07 001 ODD Bracket M2 0 3L 2 86 PSR07 003 WLAN Module M2 0 3L 1 86 PSR07 003 HDD Carrier M3 0 4L 2 86 N1407 007 Disconnect power and signal cables from system Remove Dummy Ca...

Page 58: ...mputer over Slide the battery lock in the direction shown 2 Slide and hold the battery release latch to the release position 1 then lift out the battery pack from the main unit 2 Please detach the battery and follow local regulations for disposal 1 2 ...

Page 59: ...Chapter 3 49 Removing the SD dummy card 1 Push the SD dummy card all the way in to eject it 2 Pull it out from the slot ...

Page 60: ...pter 3 Removing the Lower Cover 1 See Removing the Battery Pack on page 48 2 Remove the six 6 screws from the lower cover 3 Remove the lower cover as shown Step Size Quantity Screw Type Lower Cover M2 5 6 5 5 ...

Page 61: ...page 50 2 Remove the screw securing the ODD module 3 Using your fingers pull the optical drive module out from the chassis 4 Remove the two screws securing the ODD bracket and remove the ODD bracket from the optical disk drive module Step Size Quantity Screw Type ODD Module M2 5 3 1 ...

Page 62: ...52 Chapter 3 5 Remove the ODD bezel by rotating the top edge downward and pulling it clear of the module Step Size Quantity Screw Type ODD Bracket M2 0 3 2 ...

Page 63: ...e DIMM Modules 1 See Removing the Lower Cover on page 50 2 Push out the release latches on both sides of the DIMM socket to release the DIMM module 3 Remove the DIMM module 4 Repeat steps for the second DIMM module if present ...

Page 64: ...onnect the two 2 antenna cables from the WLAN Board NOTE Cable placement is Black to the TR1 terminal next to DIMM module and White to the TR2 terminal closest to the edge of the chassis 3 Remove the one 1 screw to release the WLAN Board Step Size Quantity Screw Type WLAN Board M2 0 3 1 ...

Page 65: ...Chapter 3 55 4 Detach and remove the WLAN Board from the WLAN socket ...

Page 66: ...on page 50 2 Using the pull tab slide the HDD Module in the direction of the arrow to disconnect the interface 3 Lift the HDD Module clear of the HDD bay 4 Remove the two 2 screws from the carrier 5 Remove the carrier from the HDD Step Size Quantity Screw Type HDD Carrier M3 0 3 2 ...

Page 67: ...ehead 2 86 ARE07 002 Function Board M2 0 3widehead 2 86 ARE07 002 Power Switch Board M2 0 3widehead 2 86 ARE07 002 USB Board M2 5 4 1 86 PSR07 001 Mainboard M2 5 4 3 86 PSR07 001 Remove external modules before proceeding Remove keyboard Remove upper cover Remove Function Board Remove Power Switch Board Remove main board Remove thermal module Remove LCD module Remove CRT Cable Remove USB Board Remo...

Page 68: ...y your fingers and plastic tools to remove the Keyboard 1 See Removing the Battery Pack on page 48 2 Turn the computer over and fully open the lid There are five 5 securing clips that must be released in order to remove the keyboard 3 Release each clip working from one side to the other 4 Using both hands gently pry up the cover as shown and turn it over ...

Page 69: ...s shown 6 Lift the keyboard clear of the chassis Removing the Upper Cover 1 See Removing the Keyboard on page 58 2 Turn the computer over Disconnect the following four cables from the Mainboard a Left speaker cable b Touchpad FFC c Power Switch FFC d Function Board FFC A B C D ...

Page 70: ...revent damage to the connectors Use the pull tabs on FFC cables whenever available 3 Disconnect A as shown 4 Release the locking latch and remove B as shown 5 Release the locking latch and remove C as shown 6 Release the locking latch and remove D as shown ...

Page 71: ...emove the seven 7 screws from the top cover Step Size Quantity Screw Type Lower Cover red callout M2 5 6 5 11 Lower Cover green callout M2 5 4L 4 Lower Cover blue callout M2 0 3widehead 2 Step Size Quantity Screw Type Upper Cover red callout M2 3L 2 Upper Cover blue callout M2 5 4L 5 ...

Page 72: ...fting directly upward from the front as shown Removing the Power Switch Board 1 See Removing the Upper Cover on page 59 2 Locate the Power Switch Board in the Upper Cover 3 Release the securing latch holding the Power Switch Board FFC and remove ...

Page 73: ... and lift the Power Switch Board clear of the Upper Cover Removing the Function Board 1 See Removing the Upper Cover on page 59 2 Locate the Function Board in the Upper Cover Step Size Quantity Screw Type Power Switch Board M2 0 3widehead 2 ...

Page 74: ...the upper cover 4 Lift the Function Board clear of the Upper Cover but do not remove completely 5 Turn the Function Board over Release the securing latch holding the Function Board FFC and remove Step Size Quantity Screw Type Function Board M2 0 3widehead 2 ...

Page 75: ...over on page 59 2 Remove the single securing screw from the USB Board 3 Release the FFC latch and remove the FFC cable from the mainboard connector 4 Release the FFC latch and remove the FFC cable from the USB connector Step Size Quantity Screw Type USB Board M2 5 4 1 ...

Page 76: ...ng the Bluetooth Module 1 See Removing the Upper Cover on page 59 2 Disconnect the cable from the Mainboard and lift the Bluetooth Module off the mainboard 3 Remove the single securing screw from the Bluetooth board Step Size Quantity Screw Type Bluetooth Board M2 0 3 1 ...

Page 77: ...le as shown Removing the LCD Module 1 See Removing the Upper Cover on page 59 2 Disengage the WiFi antennas from the guides on the bottom cover 3 Rest the computer on the back of the LCD as shown Thread the WiFi antennas through the chassis and disengage from the cable guides as shown ...

Page 78: ...68 Chapter 3 4 Peel back the adhesive holding the LVDS cable 5 Pull up on the LVDS cable to disconnect it from the mainboard 6 Unlock the microphone cable release it from the clasps on the cooling fan ...

Page 79: ...ews two each side from the LCD module 8 Ensure that all cables entering the LCD are free of the chassis and remove the LCD module from the chassis Step Size Quantity Screw Type LCD Module red callouts M2 5 6 5 3 LCD Module green callout M2 5 3 1 ...

Page 80: ...rd 1 See Removing the Bluetooth Module on page 66 2 See Removing the LCD Module on page 67 3 Disconnect the right speaker cable 4 Turn the computer over and remove the DC In cable 5 Remove the three 3 securing screws from the Mainboard ...

Page 81: ...d right side first and remove it from the Lower Cover Removing the Thermal Module 1 See Removing the Mainboard on page 70 2 Turn the Mainboard over and disconnect the Fan cable as shown Step Size Quantity Screw Type Mainboard M2 5 4 3 ...

Page 82: ...in numerical order from 1 to 6 and remove the two 2 screws green callouts numbers 7 8 from the CPU Thermal Module 4 Using both hands lift the Thermal Module clear of the Mainboard Step Size Quantity Screw Type Thermal Module M2 0 3 2 1 2 3 4 5 6 7 8 ...

Page 83: ...d on page 70 2 remove the two 2 screws from the PCH Thermal Module 3 Lift the PCH Thermal Module clear of the Mainboard Removing the CPU 1 See Removing the Thermal Module on page 71 2 Using a phillips screw driver rotate the CPU locking screw 180 counter clockwise as shown ...

Page 84: ...aged the CPU may malfunction Place the CPU on a clean dry surface when it is not installed Removing the RTC Battery 1 See Removing the Mainboard on page 70 2 Pry the RTC battery from the mainboard Please detach the RTC battery and follow local regulations for disposal Please detach the mainboard and follow local regulations for disposal ...

Page 85: ...p Screw Quantity Part No LCD Bezel M2 5 4 2 86 PSR07 001 LCD Panel M2 0 3 4 86 ARE07 002 Hinges M2 5 3 4 86 TPK07 003 Remove LCD panel from main unit before preceeding Remove LCD bezel Remove camera module Remove LCD panel Remove Hinges Remove FPC cable Remove WLAN antennas Remove microphone ...

Page 86: ...D Module on page 67 2 Remove the two 2 bezel screws 3 Starting from the top center of the bezel pry the bezel upwards and away from the panel Move along the top and sides until the bezel is completely detached Step Size Quantity Screw Type LCD Bezel M2 5 4 2 ...

Page 87: ... Grasp the hinges and lift the Bezel clear of the LCD Module in the direction shown Removing the Camera Module 1 See Removing the LCD Bezel on page 76 2 Disconnect the camera cable 3 Remove the Camera from the module ...

Page 88: ...ng the Camera Module on page 77 2 Disengage the various cables from the hinges 3 Remove the four 4 securing screws from the LCD Panel 4 Disengage the LVDS cable from the left hinge and the cable guides Step Size Quantity Screw Type LCD Panel M2 0 3 4 ...

Page 89: ...moving the FPC Cable 1 See Removing the LCD Panel on page 78 2 Turn the LCD panel over to expose the rear Disengage the adhesive strip securing it in place 3 Lift the adhesive protector and disconnect the cable from the LCD Panel 4 Remove the FPC cable from the panel ...

Page 90: ...moving the Microphone Module 1 See Removing the LCD Panel on page 78 2 Remove the adhesive tape covering the microphone cable 3 Disengage the cable from the cable guides 4 Lift the Microphone Module clear of the cover ...

Page 91: ...nas 1 See Removing the LCD Panel on page 78 2 Disengage the left antenna cable from the guides 3 Disengage the right antenna cable from the guides 4 Remove the adhesive tape and lift the left side antenna from the LCD module as shown ...

Page 92: ...ift the right side antenna from the LCD module as shown Removing the Hinges 1 See Removing the LCD Panel on page 78 2 Remove the four 4 screws from the hinges 3 Remove the hinges from the LCD cover Step Size Quantity Screw Type LCD Hinges M2 5 3 4 ...

Page 93: ...sive pads to secure the antennas in place 2 Replace the left antenna cable white as shown Ensure that the cables are secured in the cable guides 3 Replace the right antenna cables black as shown Ensure that the cables are secured in the cable guides 4 Replace the Microphone Module into the top cover 5 Replace the cable into the cable guides as shown ...

Page 94: ...eplacing the FPC Cable 1 Attach the FPC cable to the LCD panel and attach the adhesive protector 6 Replace the adhesive tape onto the microphone cable 7 Ensure the antenna cables pass through the hinge well as shown ...

Page 95: ...er 3 85 2 Press down on the adhesive tape to secure the FPC cable in place Replacing the LCD Panel 3 Place the LCD Panel into the module as shown 4 Replace the four 4 securing screws to secure the LCD Panel ...

Page 96: ...86 Chapter 3 Replacing the Webcam 1 Place the camera in the LCD Module 2 Connect the cable to the camera module ...

Page 97: ...ere are no gaps between the bezel and the LCD Module IMPORTANT Ensure that the LCD cables pass through the hinge wells and are not trapped by the bezel 2 Press down around the entire perimeter of the bezel until there are no gaps between the bezel and the LCD Module 3 Replace the two screws ...

Page 98: ...de up Replacing the CPU IMPORTANT The CPU has a Pin1 locator that must be positioned corresponding to the marker on the CPU socket 1 Place the CPU into the CPU socket as shown taking note of the Pin1 locator 2 Using a flat bladed screw driver rotate the CPU locking screw 180 clockwise to secure the CPU in place CPU Pin1 Locator ...

Page 99: ...or cotton swab and Isopropyl Alcohol Acetone or other approved cleaning agent 2 Apply a small amount of thermal grease to the centre of the CPU there is no need to spread the grease manually the force used during the installation of the Thermal Module is sufficient 3 Align the screw holes on the Thermal Module and Mainboard then replace the module Keep the module as level as possible to spread the...

Page 100: ...90 Chapter 3 Replacing the PCH Thermal Module 1 Replace the PCH Thermal Module onto the Mainboard 2 Replace the two 2 screws to secure the PCH Thermal Module ...

Page 101: ...s left edge first 1 then rotate it downward into position 2 NOTE Ensure the left side I O ports are positioned correctly through the casing 2 Replace the three 3 securing screws in the mainboard 3 Turn the computer over and replace the DC In cable 4 Turn the computer over Feed the mircophone cable through the guides on the fan 1 2 ...

Page 102: ... the LCD Module 1 Replace the LCD module onto the chassis 2 Replace the four securing screws two each side to the LCD module 3 Starting at the top slide your finger down the length of the LVDS cable to reattach the adhesive ...

Page 103: ...Chapter 3 93 cover 6 Replace the WLAN cables into the cable guides 4 Snap the FPC cable into place 5 Connect the right speaker cable ...

Page 104: ...94 Chapter 3 7 Rest the computer on the back of the LCD as shown Pull the WiFi antennas through the hole in the chassis as shown 8 Insert the WLAN cables into the cable guides as shown ...

Page 105: ...oth Module and USB Board can be replaced independently and in any order 1 Connect the smaller end of the Bluetooth cable to the Bluetooth Module as shown 2 Secure the Bluetooth module in place using the one 1 screw 1 Connect the Bluetooth cable to the Mainboard ...

Page 106: ... the USB Board in the Lower Cover 2 Insert the FFC cable in to the connector on the Mainboard and secure the locking latch 3 Insert the FFC cable in to the connector on the USB Board and secure the locking latch 4 Replace the single securing screw ...

Page 107: ...e the Function Board FFC and lock it into place 2 Place the Function Board in to the Upper Cover as shown and replace the two 2 screws 1 Place the Power Switch Board in to the Upper Cover as shown and replace the two 2 screws 2 Replace the Power Switch Board FFC and lock it into place ...

Page 108: ...er 1 Place the Upper Cover on the Lower Cover back edge first 2 Lower the cover into position and press down the sides as shown 3 Continue pressing around the edges of the casing until there are no gaps between the Upper and Lower Covers ...

Page 109: ...uring screws as shown NOTE The securing screws differ in length M2 5 5 red callout and M2 5 3 green callout Ensure that the correct screw is used to secure the Upper Cover in place 5 Connect the four cables to the Mainboard as shown A B C D ...

Page 110: ...t A as shown 7 Insert B as shown and close the locking latch 8 Insert C as shown and close the locking latch 9 Insert D as shown and close the locking latch 10 Turn the computer over and replace the fourteen screws as shown ...

Page 111: ...wn on the Upper Cover Reconnect keyboard FFCs to the mainboard and secure the locking latch 2 Slide the Keyboard front edge first into the Upper Cover ensuring that the four locating tabs are correctly seated 3 Press down as indicated to secure the Keyboard in place ...

Page 112: ...bezel into the tray bottom edge first to secure it to the ODD Module 2 Secure the ODD bracket with the two screws 3 Push the ODD Module into the ODD bay until it is flush with the casing 4 Replace the single screw to secure the Module 1 Replace the HDD carrier and replace the two 2 screws ...

Page 113: ...Chapter 3 103 2 Insert the HDD left side first and lower it into place 3 Slide the HDD to the right to connect the interface ...

Page 114: ...ard into the WLAN socket 2 Replace the one 1 screw to secure the module 3 Connect the two 2 antenna cables to the module NOTE Cable placement is Black to the TR1 terminal next to DIMM module and White to the TR2 terminal closest to the edge of the chassis 1 Insert the DIMM Module in place 2 Press down to lock the DIMM module in place ...

Page 115: ...he Lower Covers 1 Replace the HDD Cover as shown IMPORTANT Press down around the perimeter of the cover to ensure that the all the securing tabs are snapped correctly 2 Secure the five captive screws to hold the covers in place ...

Page 116: ...g the Battery Pack 1 Insert the SD Dummy Card into the slot and push until the card clicks into place and is flush with the casing 1 Insert the battery pack and press down 2 Slide the battery lock in the direction shown to secure the battery in place ...

Page 117: ...e by running the diagnostic test or by repeating the same operation 3 Use the following table with the verified symptom to determine which page to go to 4 If the Issue is still not resolved see Online Support Information on page 165 Symptoms Verified Go To Power On Issue Page 108 No Display Issue Page 109 LCD Failure Page 111 Internal Keyboard Failure Page 111 TouchPad Failure Page 112 Internal Sp...

Page 118: ...y extension cables between the computer and the outlet 3 Remove any surge protectors between the computer and the electrical outlet Plug the computer directly into a known good electrical outlet 4 Disconnect the power and open the casing to check the Thermal Unit see Thermal Unit Failure on page 118 and fan airways are free of obstructions 5 Remove all external and non essential hardware connected...

Page 119: ... power see Power On Issue on page 108 3 Drain any stored power by removing the power cable and battery and holding down the power button for 10 seconds Reconnect the power and reboot the computer 4 Connect an external monitor to the computer and switch between the internal display and the external display is by pressing Fn F5 on this model If the POST or video appears on the external display see L...

Page 120: ...he Resolution slider to the desired resolution e Click Apply and check the display Readjust if necessary 6 Roll back the video driver to the previous version if updated 7 Remove and reinstall the video driver 8 Check the Device Manager to determine that The device is properly installed There are no red Xs or yellow exclamation marks There are no device conflicts No hardware is listed under Other D...

Page 121: ...he following actions one at a time to correct the problem Do not replace a non defective FRUs Built In Keyboard Failure If the built in Keyboard fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs ...

Page 122: ... perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Internal Speaker Failure If the internal Speakers fail perform the following actions one at a time to correct the problem Do not replace a non defective FRUs ...

Page 123: ... Speaker Setup Follow the onscreen prompts to configure the speakers 8 Remove and recently installed hardware or software 9 Restore system and file settings from a known good date using System Restore If the issue is not fixed repeat the preceding steps and select an earlier time and date 10 Reinstall the Operating System 11 If the Issue is still not resolved see Online Support Information on page...

Page 124: ...ocate and resolve issues with the computer i When complete click Finish If an issue is discovered follow the onscreen information to resolve the problem 4 Run the Windows Memory Diagnostic Tool For more information see Windows Help and Support 5 Restart the computer and press F2 to enter the BIOS Utility Check the BIOS settings are correct and that CD DVD drive is set as the first boot device on t...

Page 125: ...reaks up or jumps Optical drive not found or not active Not shown in My Computer or the BIOS setup LED does not flash when the computer starts up The tray does not eject Access failure screen displays The ODD is noisy Perform the following general solutions one at a time to correct the problem 1 Reboot the computer and retry the operation 2 Try an alternate disc 3 Navigate to Start Computer Check ...

Page 126: ... Movie fields select the desired player from the drop down menu 5 Check that the Regional Code is correct for the selected media IMPORTANT Region can only be changed a limited number of times After Changes remaining reaches zero the region cannot be changed even Windows is reinstalled or the drive is moved to another computer a Navigate to Start Control Panel System and Maintenance System Device M...

Page 127: ...erboard and cable connections c Try an alternate cable if available If the drive works with the new cable the original cable should be replaced 4 Reseat the drive ensuring and all cables are connected correctly 5 Replace the ODD See Disassembly Process on page 46 Drive Read Failure If discs cannot be read when inserted in the drive perform the following actions one at a time to correct the problem...

Page 128: ...ils perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Thermal Unit Failure If the Thermal Unit fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs ...

Page 129: ...e is not fixed repeat the preceding steps and select an earlier time and date 9 Run the Event Viewer to check the events log for errors For more information see Windows Help and Support 10 Roll back the mouse driver to the previous version if updated recently 11 Remove and reinstall the mouse driver 12 Check the Device Manager to determine that The device is properly installed There are no red Xs ...

Page 130: ...her a short circuit is suspected or whether the system is inoperative Follow these procedures to isolate the failing FRU do not isolate non defective FRU NOTE Verify that all attached devices are supported by the computer NOTE Verify that the power supply being used at the time of the failure is operating correctly See Power On Issue on page 108 1 Power off the computer 2 Visually check them for d...

Page 131: ...ing devices 14h Initialize keyboard controller 16h 1 2 2 3 BIOS ROM checksum 17h Initialize cache before memory autosize 18h 8254 timer initialization 1Ah 8237 DMA controller initialization 1Ch Reset Programmable Interrupt Controller 20h 1 3 1 1 Test DRAM refresh 22h 1 3 1 3 Test 8742 Keyboard Controller 24h Set ES segment register to 4 GB 26h Enable A20 line 28h Autosize DRAM 29h Initialize POST ...

Page 132: ...between 512 and 640 KB 60h Test extended memory 62h Test extended memory address lines 64h Jump to UserPatch1 66h Configure advanced cache registers 67h Initialize Multi Processor APIC 68h Enable external and CPU caches 69h Setup System Management Mode SMM area 6Ah Display external L2 cache size 6Bh Load custom defaults optional 6Ch Display shadow area message 6Eh Display possible high address for...

Page 133: ...ocessor table 98h 1 2 Search for option ROMs One long two short beeps on checksum failure 99h Check for SMART Drive optional 9Ah Shadow option ROMs 9Ch Set up Power Management 9Dh Initialize security engine optional 9Eh Enable hardware interrupts 9Fh Determine number of ATA and SCSI drives A0h Set time of day A2h Check key lock A4h Initialize Typematic rate A8h Erase F2 prompt AAh Scan for F2 key ...

Page 134: ...lash ROM E0h Initialize the chipset E1h Initialize the bridge E2h Initialize the CPU E3h Initialize system timer E4h Initialize system I O E5h Check force recovery boot E6h Checksum BIOS ROM E7h Go to BIOS E8h Set Huge Segment E9h Initialize Multi Processor EAh Initialize OEM special code EBh Initialize PIC and DMA ECh Initialize Memory type EDh Initialize Memory size EEh Shadow Boot Block EFh Sys...

Page 135: ...13 Int SPK conn R 3 CN6 K B conn 12 CN10 Card reader conn 4 Glide PAD FFC conn 13 U2 LAN control IC 5 Y1 KBC X tal 14 CN9 BT wire 6 U10 EC KBC 15 CN8 Int SPK conn L 7 CN12 S W TJAG DEBUG conn 16 CN4 LCD wire 8 CNN USB Board conn 17 CN3 CAMERA Module conn 9 Glide PAD Right SW 18 CN1 POWER Board conn 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 Chapter 5 ...

Page 136: ...9 U21 LAN transformer 6 U23 System BIOS 20 CN15 HDMI conn 7 CN18 CN19 Memory DIMM 21 PU11 CPU core 8 CN22 HDD conn 22 CN11 CRT conn 9 CN23 Mini card conn 23 U25 CPU thermal IC 10 U29 SB Chip 24 U28 N B 11 PU14 3V 5V PWM IC 25 U39 Sideport Memory 12 Y8 S B X tal 26 U10 Park VGA IC 13 U18 Card Reader IC 27 U39 Sideport Memory 14 U31 Codec IC 28 CN14 FAN conn 1 2 3 7 8 10 4 5 6 9 11 12 13 14 24 23 22...

Page 137: ...e it is necessary to bypass the password check users need to short the HW Gap to clear the password by the following steps 1 Power Off the system and remove HDD AC and Battery from the machine 2 Remove the RTC Battery cable and locate the R671 R675 jumper 3 Use an electric conductivity tool to short the two points of the HW Gap 4 Plug in AC keeping the HW Gap shorted Press Power Button utill BIOS ...

Page 138: ...nction it is strongly recommended to have the AC adapter and Battery present If this function is enabled the system will force the BIOS to enter a special BIOS block called Boot Block Steps for BIOS Recovery from USB Storage Before doing this prepare the Crisis USB key The Crisis USB key could be made by executing the Crisis Disk program in another system with Windows 7 OS Follow the steps below 1...

Page 139: ...er reasons a part number change is made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to r...

Page 140: ...on Acer P N 1 ZQ1 LCD COVER SUB ASSY AL 3G 60 PSR07 003 7 CABLE ASSY ZQ1LCD 19V 40 30P WXGA 1A FOX 50 PSR07 002 2 CAMERA CNF915721004970L H CMOS 1 3M SXGA AM 21400 067 8 SCREW M2 0 3 0 I BKAG NYLOK IRON 86 ARE07 002 3 LCD AUO 14 WXGA LK 14005 011 9 HINGE L SZS ZQ1 33 PSR07 002 1 2 3 4 5 6 7 8 10 11 9 ...

Page 141: ...CB ZQ1 POWER SW B 4L 59 22 REVD 55 PSR07 001 16 BATT LI AS10B6E 3S2P 6 0A B STN BSQ BT 00606 007 3 ZQ1 BASE SUB ASSY JM 65W 60 PSR07 002 17 SCREW M2 0 3 0 I BKAG NYLOK IRON 86 ARE07 002 4 ZQ1 BASE DOOR ASSY JM CP 42 PSR07 001 18 K B UI ZQ1 AEZQ1R00 3A API 5 SCREW M2 5 6 5 I BZN NYLOK RED D4 4 T0 8 86 ARE07 001 14 SCREW M2 5 2 I NI NYLOK IRON 86 EDM07 002 6 ZQ1 USB B ASSY 55 PSR07 002 19 SCREW M2 5...

Page 142: ...D ZR7 EBZR7009 R3A 42 PSR07 002 10 3GZR7CRTN10 23 CPU 988P I5 520M 2 4G SLBNB PGA STN BSQ KC 54001 DMP 11 DVD RW RAM TS U633F F W AC00 STN BSQ KU 0080E 027 24 RAM 2GB DDR3 EBJ21UE8BDS0 AE F STN BSQ KN 2GB09 006 12 ODD BKT ZQ1 FBZQ1016 RE V3A 33 PSR07 001 25 W L 802 11BGN 112BN HMWG 1X2 STN BSQ NI 23600 047 13 ZQ1 3G B ASSY 55 PSR07 004 26 WWAN MINICARD EM770W FW 11 126 07 02 00 No Description Acer...

Page 143: ...5 Low profile LED LF ZQ2B ADP 19V 3 42A ADP 65VH BA 90 264VS P AP 06501 033 Adapter Chicony Power 65W 19V 1 7x5 5x11 Yellow CPA09 A065N1 LV5 low profile LED LF ZQ2B ADP 19V 3 42A CPA09 A065N1 90 264VS P AP 0650A 017 Adapter LITE ON 65W 19V 1 7x5 5x11 Yellow PA 1650 69AW LV5 Low profile LED LF ZQ2B ADP 19V 3 42A PA 1650 69AW 90 264VS P AP 06503 029 Battery Battery PANASONIC AS10B Li Ion 3S2P PANASO...

Page 144: ...56 00 ZQ1 BLUETOOTH MODULE MT77H056 00 S P TBD POWER SWITCH BOARD ZQ1 POWER SW B S P 55 PSR07 001 USB BOARD ZQ1 USB B S P 55 PSR07 002 FUNCTION BOARD ZQ1 SW B S P 55 PSR07 003 Cables PWR CORD V943B30001218008 DANISH 3P ZR1 PWR CORD V943B30001218008 DANISH S P 27 A03V7 006 PWR CORD ISR 1 8M 3PBLK FZ0I0008 038 ZR1 PWR CORD ISR 1 8M 3PBLK S P 27 TATV7 005 PWR CORD V50CB3T3012180QD TW 110V 3P ZR1 PWR ...

Page 145: ...R CORD S P CHINESE 27 TATV7 004 BLUETOOTH CABLE ZQ1 BLUETOOTH CABLE ASSY 5P 8P 1A S P 50 PSR07 001 DC IN CABLE 90W ZQ1 DC IN CABLE 90W 4P 4P 1A 19V S P 50 PSR07 006 DC IN CABLE 65W ZQ1 DC IN CABLE 65W 4P 4P 1A 19V S P 50 PSR07 005 FFC CABLE MB TO POWER B IN UPPER CASE ZQ1 CABLE FFC POWER 118MM 12P 1A 3V S P 50 PSR07 007 FFC CABLE MB TO TP IN UPPER CASE ZQ1 CABLE FFC TP 110MM 12P 1A 3V S P 50 PSR07...

Page 146: ...330 DCR22GM 2 3G PGA S P KC AN002 330 CPU AMD TurionII N530 2 5G 2M 35W Dual Core ZQ2 CPU 638P TMN530 DCR23GM 2 5G PGA S P KC TN002 530 CPU AMD PhenomII N830 2 1G 35W 1 5M L2 Triple Core ZQ2 CPU 638P HMN830 DCR32GM 2 1G PGA S P KC PN002 830 CPU AMD PhenomII N930 2 0G 2M 35W Quad Core ZQ2 CPU 638P HMN930 DCR42GM 2 0G PGA S P KC PN002 930 CPU AMD PhenomII P820 1 8G 25W 1 5M L2 Triple Core ZQ2B CPU 6...

Page 147: ...ATA 8MB LF F W 01 01A01 ZQ1 HDD 160G WD1600 BEVT 22A23T0 S P KH 16008 027 HDD SEAGATE 2 5 5400rpm 160GB ST9160314AS Wyatt SATA LF F W 0001SDM1 ZH7 HDD 160G ST9160 314AS 9HH13C 188 STN BSQ KH 16001 042 HDD TOSHIBA 2 5 5400rpm 160GB MK1665GSX Capricorn BS 320G P SATA 8MB LF F W GJ001J ZQ1 HDD 160G MK1665GSX EUL S P KH 16004 008 HDD HGST 2 5 5400rpm 160GB HTS545016B9A300 Panther B SATA LF F W C60F Di...

Page 148: ...lance criteria 0 014g cm ZH7 HDD 320G HTS545032B9A300 S P KH 32007 008 HDD WD 2 5 5400rpm 500GB WD5000BEVT 22A0RT0 ML320M WD SATA 8MB LF F W 01 01A01 ZQ1 HDD 500G WD5000 BEVT 22A0RT0 S P KH 50008 017 HDD SEAGATE 2 5 5400rpm 500GB ST9500325AS Wyatt SATA LF F W 0001SDM1 ZK2 HDD 500G ST9500325AS S P KH 50001 011 HDD TOSHIBA 2 5 5400rpm 500GB MK5065GSX Capricorn BS 320G P SATA 8MB LF F W GJ001J ZQ1 HD...

Page 149: ...ack German Texture ZQ1 K B GERMAN S P KB I140A 212 Keyboard ACER AC4T_A10B AC4T 86KS Black Greek Texture ZQ1 K B GREEK S P KB I140A 213 Keyboard ACER AC4T_A10B AC4T 87KS Black Hungarian Texture ZQ1 K B HUNGARIAN S P KB I140A 214 Keyboard ACER AC4T_A10B AC4T 87KS Black Italian Texture ZQ1 K B ITALIAN S P KB I140A 215 Keyboard ACER AC4T_A10B AC4T 91KS Black Japanese Texture ZQ1 K B JAPAN S P KB I140...

Page 150: ...ture ZQ1 K B TURKISH S P KB I140A 227 Keyboard ACER AC4T_A10B AC4T 87KS Black UK Texture ZQ1 K B UK S P KB I140A 228 Keyboard ACER AC4T_A10B AC4T 86KS Black US International Texture ZQ1 K B UI S P KB I140A 229 Keyboard ACER AC4T_A10B AC4T 86KS Black US International w Hebrew Texture ZQ1 K B HEBREW S P KB I140A 230 Keyboard ACER AC4T_A10B AC4T 87KS Black US w Canadian French Texture ZQ1 K B US FR C...

Page 151: ...01 LF 200nit 16ms 500 1 Power saving ZQ1 LCD 14 HD LTN140AT12 A01 S P LK 14006 012 HINGE L ZQ1 HINGE L FBZQ1006 REV3A S P 33 PSR07 002 HINGE R ZQ1 HINGE R FBZQ1009 REV3A S P 33 PSR07 003 LCD CABLE ZQ1 LCD CABLE 19V 40 30P WXGA 1A S P 50 PSR07 002 LCD COVER ASSY AL W MIC CCD CABLE ANTENNA 2 HINGE CAP ZQ1B LCD COVER SUB AL WO3G S P 60 PSN07 003 LCD BEZEL ASSY W CCD ZQ1 LCD BEZEL SUB S P 60 PSR07 004...

Page 152: ...MB W GRN W O CPU VRAM ASSY ZQ2B 6L JM MB SAM W O CPU GRN ASSY ZQ2B 6L JM MB W O CPU GRN VRAM A SSY ZQ2B 6L JM MB W GRN HYU W O CPU ASSY ZQ2B 6L JM MB HYU W O CPU GRN ASSY ZQ2B 6L JV MB W GRN SAM W O CPU ASSY ZQ2B 6L JV MB W GRN W O CPU VRAM ASSY ZQ2B 6L JV MB SAM W O CPU GRN ASSY ZQ2B 6L JV MB W O CPU GRN VRAM A SSY ZQ2B 6L JV MB W GRN HYU W O CPU ASSY ZQ2B 6L JV MB HYU W O CPU GRN ASSY Category P...

Page 153: ... 1066 2GB EBJ21UE8BDS0 AE F LF 128 8 0 065um ZE8 RAM 2GB DDR3 EBJ21UE8BDS0 AE F S P KN 2GB09 006 Memory SAMSUNG SO DIMM DDRIII 1066 2GB M471B5673EH1 CF8 LF 128 8 0 055um ZR6 RAM 2GB DDR3 M471B5673EH1 CF8 S P KN 2GB0B 012 Memory HYNIX SO DIMM DDRIII 1066 2GB HMT125S6BFR8C G7 N0 LF 128 8 0 055um ZK6 RAM 2GB DDR3 HMT125S6BFR8C G7 S P KN 2GB0G 014 Memory ELPIDA SO DIMM DDRIII 1333 2GB EBJ21UE8BDS0 DJ ...

Page 154: ...llaneous HDD RUBBER 1 ZQ1 HDD RUBBER 1 S P 47 PSR07 008 HDD RUBBER 2 ZQ1 HDD RUBBER 2 S P 47 PSR07 009 TOP HDD RUBBER 1 ZQ1 TOP HDD RUBBER 1 S P 47 PSR07 010 LOWER CASE RUBBER FOOT F ZQ1 BASE FOOT RUBBER F S P 47 PSR07 001 LOWER CASE RUBBER FOOT M ZQ1 BASE FOOT RUBBER M S P 47 PSR07 002 RUBBER FOOT REAR ZQ1 BASE FOOT RUBBER REAR S P 47 PSR07 003 BASE COVER RUBBER FOOT 1 ZQ1 DOOR FOOT RUBBER 1 S P ...

Page 155: ...K IRON SP 86 PSR07 003 ZQ1 SCREW M2 5 3 0 I ZN T 0 5 S P 86 PSR07 002 TE1 SCREW M2 0 6 0 I SP 86 S6507 001 SCREW M2 5 4 0 I BKAG NYLOK IRON 86 PSR07 001 ZY2 SCREW M2 5 6 5 I BZN NYLOK RED S P 86 ARE07 001 ZY5D SCREW M3 0 5 3 5I S P 86 N1407 007 ZY2 SCREW M2 5 3 0 I BZN S P 86 TPK07 003 AJ2 SCREW M2 0 4 2 I BNI NYLOK IRON S P 86 W4107 002 ...

Page 156: ...2 AS4625G P524G50Mn W7HP64ATSG1 MC PARK_XT512Cks_3V3 2 2G 500_L BT 6L3 0 5R cb_bgn_1 3C_AL_ZH31 AS4625G P524G32Mn AAP Singapore LX PSH0 2 021 AS4625G P524G32Mn W7HP64ATSG1 MC PARK_XT512Cks_3V3 2 2G 320 BT 6L3 0 5R cb_bgn_1 3C_AL_ZH31 AS4625G P322G32Mn AAP Singapore LX PSH0 2 020 AS4625G P322G32Mn W7HP64ATSG1 MC PARK_XT512Cks_3V3 1 2G 320 BT 6L3 0 5R cb_bgn_1 3C_AL_ZH31 AS4625G P524G64Mn AAP Singap...

Page 157: ..._bgn_1 3C_AL_ZH31 AS4625G P924G50Mn AAP Singapore LX PSH0 2 010 AS4625G P924G50Mn W7HP64ATSG1 MC PARK_XT512Cks_3V3 2 2G 500_L BT 6L3 0 5R cb_bgn_1 3C_AL_ZH31 AS4625G N334G32Mn AAP Singapore LX PSH0 2 009 AS4625G N334G32Mn W7HP64ATSG1 MC PARK_XT512Cks_3V3 2 2G 320 BT 6L3 0 5R cb_bgn_1 3C_AL_ZH31 AS4625G N332G32Mn AAP Singapore LX PSH0 2 008 AS4625G N332G32Mn W7HP64ATSG1 MC PARK_XT512Cks_3V3 1 2G 32...

Page 158: ...G 1G 320 6L3 0 5R cb_bgn_1 3C_AL_EN31 AS4625 P323G32Mn PA ACLA Spanish LX PSS0 2 019 AS4625 P323G32Mn EM W7HP64EMATEA1 MC UMACks_3 2G 1G 320 6L3 0 5R cb_bgn_1 3C_AL_ES51 AS4625 P323G32Mn PA ACLA Spanish LX PSS0 2 018 AS4625 P323G32Mn EM W7HP64EMATEA3 MC UMACks_3 2G 1G 320 6L3 0 5R cb_bgn_1 3C_AL_ES51 AS4625 P822G25Mn WW WW S2 PSS0 2 003 AS4625 P822G25Mn W7HP64AWW1 MC UMACks_3 2 1G 250 BT 6L3 0 5R ...

Page 159: ...5 AS4625 N534G50Mn W7HP64ATSG1 MC UMACks_3 2 2G 500_L BT 6L3 0 5R cb_bgn_1 3C_AL_ZH31 AS4625 N534G64Mn AAP Singapore LX PSS0 2 004 AS4625 N534G64Mn W7HP64ATSG1 MC UMACks_3 2 2G 640 BT 6L3 0 5R cb_bgn_1 3C_AL_ZH31 AS4625 N934G64Mn AAP Singapore LX PSS0 2 003 AS4625 N934G64Mn W7HP64ATSG1 MC UMACks_3 2 2G 640 BT 6L3 0 5R cb_bgn_1 3C_AL_ZH31 AS4625 N934G50Mn AAP Singapore LX PSS0 2 002 AS4625 N934G50M...

Page 160: ...512 Cks_3V3 APN830 PARK_XT AS4625G N834G32Mn Singapore LX PSH02 016 AS4625G_PARK_XT512 Cks_3V3 APN830 PARK_XT AS4625G N536G64Mn Singapore LX PSH02 015 AS4625G_PARK_XT512 Cks_3V3 ATN530 PARK_XT AS4625G N534G64Mn Singapore LX PSH02 014 AS4625G_PARK_XT512 Cks_3V3 ATN530 PARK_XT AS4625G N534G50Mn Singapore LX PSH02 013 AS4625G_PARK_XT512 Cks_3V3 ATN530 PARK_XT AS4625G N534G32Mn Singapore LX PSH02 012 ...

Page 161: ...S4625 P323G32Mn ACLA Spanish LX PSS02 019 AS4625_UMACks_3 AAP320 UMA AS4625 P323G32Mn ACLA Spanish LX PSS02 018 AS4625_UMACks_3 AAP320 UMA AS4625 P822G25Mn WW S2 PSS02 003 AS4625_UMACks_3 APP820 UMA AS4625 P822G25Mn WW S2 PSS02 003 AS4625_UMACks_3 APP820 UMA AS4625 N932G32Mn Singapore LX PSS02 017 AS4625_UMACks_3 APN930 UMA AS4625 N834G32Mn Singapore LX PSS02 016 AS4625_UMACks_3 APN830 UMA AS4625 ...

Page 162: ...16 4 SO2GBIII10 N AS4625G P822G50Mn GCTWN LX PSH02 025 512M DDR3 64 16 4 SO2GBIII10 N AS4625G P922G50Mn GCTWN LX PSH02 024 512M DDR3 64 16 4 SO2GBIII10 N AS4625G P324G32Mn Singapore LX PSH02 023 512M DDR3 64 16 4 SO2GBIII10 SO2GBIII10 AS4625G P524G50Mn Singapore LX PSH02 022 512M DDR3 64 16 4 SO2GBIII10 SO2GBIII10 AS4625G P524G32Mn Singapore LX PSH02 021 512M DDR3 64 16 4 SO2GBIII10 SO2GBIII10 AS4...

Page 163: ... AS4625G P824G64Mn Singapore LX PSH02 006 512M DDR3 64 16 4 SO2GBIII10 SO2GBIII10 AS4625G P824G50Mn Singapore LX PSH02 005 512M DDR3 64 16 4 SO2GBIII10 SO2GBIII10 AS4625G P824G32Mn Singapore LX PSH02 004 512M DDR3 64 16 4 SO2GBIII10 SO2GBIII10 AS4625G N934G32Mn Singapore LX PSH02 003 512M DDR3 64 16 4 SO2GBIII10 SO2GBIII10 AS4625G N934G50Mn Singapore LX PSH02 002 512M DDR3 64 16 4 SO2GBIII10 SO2GB...

Page 164: ...02 009 N SO2GBIII10 SO2GBIII10 AS4625 P824G50Mn Singapore LX PSS02 008 N SO2GBIII10 SO2GBIII10 AS4625 P824G64Mn Singapore LX PSS02 007 N SO2GBIII10 SO2GBIII10 AS4625 N534G32Mn Singapore LX PSS02 006 N SO2GBIII10 SO2GBIII10 AS4625 N534G50Mn Singapore LX PSS02 005 N SO2GBIII10 SO2GBIII10 AS4625 N534G64Mn Singapore LX PSS02 004 N SO2GBIII10 SO2GBIII10 AS4625 N934G64Mn Singapore LX PSS02 003 N SO2GBII...

Page 165: ...H02 010 N500GB5 4KS NSM8XS9 5 AS4625G N334G32Mn Singapore LX PSH02 009 N320GB5 4KS NSM8XS9 5 AS4625G N332G32Mn Singapore LX PSH02 008 N320GB5 4KS NSM8XS9 5 AS4625G P924G64Mn Singapore LX PSH02 007 N640GB5 4KS NSM8XS9 5 AS4625G P824G64Mn Singapore LX PSH02 006 N640GB5 4KS NSM8XS9 5 AS4625G P824G50Mn Singapore LX PSH02 005 N500GB5 4KS NSM8XS9 5 AS4625G P824G32Mn Singapore LX PSH02 004 N320GB5 4KS NS...

Page 166: ...X PSS02 009 N320GB5 4KS NSM8XS9 5 AS4625 P824G50Mn Singapore LX PSS02 008 N500GB5 4KS NSM8XS9 5 AS4625 P824G64Mn Singapore LX PSS02 007 N640GB5 4KS NSM8XS9 5 AS4625 N534G32Mn Singapore LX PSS02 006 N320GB5 4KS NSM8XS9 5 AS4625 N534G50Mn Singapore LX PSS02 005 N500GB5 4KS NSM8XS9 5 AS4625 N534G64Mn Singapore LX PSS02 004 N640GB5 4KS NSM8XS9 5 AS4625 N934G64Mn Singapore LX PSS02 003 N640GB5 4KS NSM8...

Page 167: ... system functions are tested under Windows 7 environment Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the Aspire 4625 4625G Compatibility Test Report released by the Acer Mobile System Testing Department Appendix B ...

Page 168: ...D LF AP 06501 033 10001081 DELTA 90W Adapter DELTA 90W 19V 1 7x5 5x11 Blue ADP 90CD DB A LV5 LED LF AP 09001 027 10001081 DELTA 90W Adapter DELTA 90W 19V 1 7x5 5x11 Blue ADP 90CD DBH LV5 LED LF AP 09001 031 60002015 HIPRO 65W Adapter HIPRO 65W 19V 1 7x5 5x11 Yellow HP A0652R3B 1LF LV5 LED LF AP 0650A 012 60002015 HIPRO 65W Adapter HIPRO 65W 19V 1 7x5 5x11 Yellow HP A0653R3B 1LF LV5 Timeline Rev 02...

Page 169: ... TW BT 2 1 Foxconn Bluetooth BRM 2070 T77H114 01 BH 21100 007 10001023 LITE ON 1 3M Liteon 1 3M LT9665AL 09P2SF119 AM 21400 069 10001023 LITE ON 1 3M Liteon 1 3M LT6AASP 09P2BF127 AM 21400 070 10001044 CHICONY 1 3M Chicony 1 3M CH9665SN CNF9157 AM 21400 067 PLM00012 Suyin 1 3M Suyin 1 3M SY9665SN AM 21400 068 PLM00014 ODM 5 in 1 Build in 5 in 1 Build in MS MS Pro SD SC XD CR 21500 013 22554573 AMD...

Page 170: ...HGST SG N160GB5 4KS HDD HGST 2 5 5400rpm 160GB HTS545016B9A300 Panther B SATA LF F W C60F Disk imbalance criteria 0 014g cm KH 16007 026 60002005 HGST SG N250GB5 4KS HDD HGST 2 5 5400rpm 250GB HTS545025B9A300 Panther B SATA LF F W C60F Disk imbalance criteria 0 014g cm KH 25007 016 60002005 HGST SG N320GB5 4KS HDD HGST 2 5 5400rpm 320GB HTS545032B9A300 Panther B SATA LF F W C60F Disk imbalance cri...

Page 171: ... 1333 2GB HMT125S6TFR8C H9 LF 128 8 0 055um KN 2GB0G 01 6 60002045 HYNIX SO4GBIII13 Memory HYNIX SO DIMM DDRIII 1333 4GB HMT351S6AFR8C H9 LF 256 8 0 055um KN 4GB0G 00 3 60002215 SAMSUNG SO1GBIII10 Memory SAMSUNG SO DIMM DDRIII 1066 1GB M471B2873EH1 CF8 LF 64 16 0 055um KN 1GB0B 02 8 60002215 SAMSUNG SO1GBIII13 Memory SAMSUNG SO DIMM DDRIII 1333 1GB M471B2873FHS CH9 LF 128 8 46nm KN 1GB0B 03 5 6000...

Page 172: ...L 8X GU10N LF W O bezel SATA HF Windows 7 KU 0080D 04 9 SB Chipset 22554573 AMD AMDSB820M AMD SB820M KI 22800 016 Side Port 10000981 MISC 128MB DDR3 64 16 1 Side Port 128MB DDR3 64 16 1 LZ 24100 001 22554573 AMD VR1GbIII8 VRAM ATI Graphic DDRIII 800 1Gb 23BY2387MB 12 LF HF VR 1GB0T 00 2 60002045 HYNIX VR1GbIII8 VRAM HYNIX Graphic DDRIII 800 1Gb H5TQ1G63BFR 12C LF VR 1GB0G 00 4 60002215 SAMSUNG VR1...

Page 173: ...Z 23500 006 Wireless LAN 23707801 FOXCONN TW 3rd WiFi 2x2 BGN Foxconn Wireless LAN Atheros HB93 2x2 BGN HM NI 23600 062 23707801 FOXCONN TW 3rd WiFi 2x2 BGN Foxconn Wireless LAN Broadcomm 43225 2x2 BGN HM T77H103 00 NI 23600 066 23707801 FOXCONN TW 3rd WiFi 2x2 BGN Foxconn Wireless LAN Atheros HB97 2x2 BGN HM NI 23600 072 23707801 FOXCONN TW 3rd WiFi BG Foxconn Wirelss LAN Atheros HB95BG HM T77H12...

Page 174: ...164 Appendix B ...

Page 175: ...u can download information on all of Acer s Notebook Desktop and Server models including Service guides for all models Bios updates Software utilities Spare parts lists TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are Detailed information on Acer s Interna...

Page 176: ...166 Appendix C ...

Page 177: ...ouch Failure 118 External Module Disassembly Flowchart 47 F Features 1 Flash Utility 36 FPC Cable 79 FRU Field Replaceable Unit List 129 H Hard Disk Drive Module 56 HDTV Switch Failure 119 Hibernation mode hotkey 15 Hot Keys 13 I Indicators 11 Intermittent Problems 120 Internal Microphone Failure 113 Internal Speaker Failure 112 J Jumper and Connector Locations 125 K Keyboard Failure 111 L LCD Bez...

Page 178: ... Thermal Module 71 Thermal Unit Failure 118 TouchPad Failure 112 Troubleshooting Built in KB Failure 111 EasyTouch Buttons 118 HDTV Switch 119 Internal Microphone 113 Internal Speakers 112 LCD Failure 111 No Display 109 ODD 115 Other Failures 119 Power On 108 Thermal Unit 118 TouchPad 112 WLAN 118 U Undetermined Problems 120 USB Board 65 utility BIOS 29 36 W Windows 2000 Environment Test 158 Wirel...

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