Acer ASPIRE 4333 Service Manual Download Page 157

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147

Appendix A

AS4333-
T352G32Mnkk

ACLA-Spain

LX.R5U
0C.002

AS4333-T352G32Mnkk LINPUS MAEA1
UMACkk_3 1*2G/320/6L2.2/2R/
CB_bgn_1.3C_HG_XS41

AS4333-
T352G32Mnkk

ACLA-Spain

LX.R5U
0C.001

AS4333-T352G32Mnkk LINPUS MAEA3
UMACkk_3 1*2G/320/6L2.2/2R/
CB_bgn_1.3C_HG_XS41

AS4333-
T352G32Mnkk

Chile

LX.R5U
0C.004

AS4333-T352G32Mnkk LINPUS MACL3
UMACkk_3 1*2G/320/6L2.2/2R/
CB_bgn_1.3C_HG_XS41

AS4333-
T354G32Mnkk

S2.R5U
02.003

AS4333-T354G32Mnkk W7HP64ASWW1
MC UMACkk_3 2*2G/320/BT/6L2.2/2R/
CB_bgn_1.3C_HG_ES62

AS4333-
T354G50Mnkk

S2.R5U
02.001

AS4333-T354G50Mnkk W7HP64ASWW1
MC UMACkk_3 2*2G/500_L/BT/6L2.2/2R/
CB_bgn_1.3C_HG_ES62

Model

Country

Acer

Part No

CPU

Memory 1

Memory 2

HDD 1(GB)

AS4333-
901G32Mncc

Middle
East

LX.R6Z
08.001

CM900

SO1GBIII10

N320GB5.
4KS_4K

AS4333-
901G32Mnkk

Middle
East

LX.R5U
08.002

CM900

SO1GBIII10

N320GB5.
4KS_4K

AS4333-
901G32Mnrr

Middle
East

LX.R71
08.001

CM900

SO1GBIII10

N320GB5.
4KS_4K

AS4333-
902G25Mnkk

Spain

LX.R5U
02.006

CM900

SO2GBIII10

N250GB5.
4KS

AS4333-
902G25Mnkk

S2.R5U
02.002

CM900

SO1GBIII10

N250GB5.
4KS

AS4333-
902G50Mnkk

Spain

LX.R5U
02.005

CM900

SO2GBIII10

N500GB5.
4KS

AS4333-
906G50Mnrr

GCTWN

S2.R71
02.001

CM900

SO2GBIII10

SO4GBIII10

N500GB5.
4KS

AS4333-
908G50Mncc

GCTWN

S2.R6Z
02.001

CM900

SO4GBIII10

N500GB5.
4KS

AS4333-
T352G25Mnkk

Singapore

LX.R5U
02.002

CMT3500

SO2GBIII10

N250GB5.
4KS

AS4333-
T352G25Mnkk

Singapore

LX.R5U
02.001

CMT3500

SO2GBIII10

N250GB5.
4KS

AS4333-
T352G32Mnkk

Singapore

LX.R5U
02.004

CMT3500

SO2GBIII10

N320GB5.
4KS

AS4333-
T352G32Mnkk

Singapore

LX.R5U
02.003

CMT3500

SO2GBIII10

N320GB5.
4KS

AS4333-
T352G32Mnkk

ACLA-
Spain

LX.R5U
08.001

CMT3500

SO2GBIII10

N320GB5.
4KS_4K

AS4333-
T352G32Mnkk

ACLA-
Spain

LX.R5U
0C.003

CMT3500

SO2GBIII10

N320GB5.
4KS

AS4333-
T352G32Mnkk

ACLA-
Spain

LX.R5U
0C.002

CMT3500

SO2GBIII10

N320GB5.
4KS

Model

Country

Acer

Part No

Description

Summary of Contents for ASPIRE 4333

Page 1: ...Acer Aspire 4333 4733Z Service Guide PRINTED IN TAIWAN Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw ...

Page 2: ...II Revision History Please refer to the table below for the updates made on this service guides Date Chapter Updates ...

Page 3: ...r expressed or implied with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all ne...

Page 4: ...N MESSAGES Denotes actual messages that appear on screen NOTE Gives bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of proce...

Page 5: ... NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printe...

Page 6: ...VI ...

Page 7: ... Utility 39 Remove HDD BIOS Password Utilities 40 Removing BIOS Passwords 41 Cleaning BIOS Passwords 42 Miscellaneous Utilities 43 Machine Disassembly and Replacement 45 Disassembly Requirements 45 Pre disassembly Instructions 46 Disassembly Process 47 External Modules Disassembly Process 48 External Modules Disassembly Flowchart 48 Removing the Battery Pack 49 Removing the SD Dummy Card 50 Removi...

Page 8: ...acing the Thermal Module 94 Replacing the LCD Module 96 Replacing the Bluetooth Module 98 Replacing the HDD Module 99 Removing the RTC Battery 101 Replacing the USB Board 102 Replacing the WLAN Module 103 Replacing the DIMM Modules 105 Replacing the Lower Cover 106 External Module Assembly Process 107 Replacing the ODD Module 107 Replacing the Keyboard 108 Replacing the SD dummy card 110 Replacing...

Page 9: ...IOS Recovery by Crisis Disk 134 FRU Field Replaceable Unit List 135 Acer Aspire 4333 Exploded Diagrams 136 LCD Assembly 136 Chassis Assembly 137 Acer Aspire 4333 FRU List 138 Screw List 144 Model Definition and Configuration 146 Aspire 4333 146 Aspire 4333Z 149 Test Compatible Components 151 Online Support Information 155 Index 157 ...

Page 10: ...X Table of Contents ...

Page 11: ...re Mobile Intel GL40 Express Chipset Aspire 4733Z Intel Pentium processor PMDT4500 1 MB L2 cache 2 30 GHz 800 MHz FSB 35 W supporting Intel 64 architecture Mobile Intel GL40 Express Chipset Graphics Mobile Intel GL40 Express Chipset with integrated 3D graphics featuring Intel Graphics Media Accelerator 4500M Intel GMA 4500M with up to 1759 MB of Intel Dynamic Video Memory Technology 5 0 64 MB of d...

Page 12: ...iaCard MMC Webcam Acer Video Conference featuring Acer Crystal Eye 1 3 MP webcam 1280 x 1024 resolution Wireless and networking WLAN Acer InviLink Nplify 802 11b g n Wi Fi CERTIFIED Acer InviLink 802 11b g Wi Fi CERTIFIED 802 11b g n Wi Fi CERTIFIED Supporting Acer SignalUp wireless technology WPAN Bluetooth 3 0 HS Bluetooth 2 1 EDR LAN Gigabit Ethernet Wake on LAN ready Privacy control BIOS user ...

Page 13: ...ry life 3 hours ENERGY STAR Input and control Keyboard 86 87 91 key Acer FineTip keyboard with international language support Touchpad Multi gesture Touchpad supporting two finger scroll pinch rotate flip Media keys Media control keys printed on keyboard play pause stop previous next volume up volume down I O interface 2 in 1 card reader SD MMC Three USB 2 0 ports HDMI port with HDCP support Exter...

Page 14: ...et Security Suite Trial MyWinLocker Multimedia Cyberlink PowerDVD NTI Media Maker Gaming Oberon GameZone WildTangent Communication and ISP Acer Crystal Eye Microsoft Silverlight Skype Windows Live Essentials Wave 3 2 Mail Photo Gallery Live Messenger Movie Maker Writer Web links and utilities Acer Accessory Store Acer Identity Card Acer Registration Acer Updater eBay shortcut 2009 Netflix shortcut...

Page 15: ...t Temperature Operating 41 F to 95 F 5 C to 35 C Non operating 4 F to 149 F 20 C to 65 C Humidity non condensing Operating 20 to 80 Non operating 20 to 80 NOTE The specifications listed above are for reference only The exact configuration of the PC depends on the model purchased ...

Page 16: ...r Touch Pad USB11 CCD Giga LAN X TAL 25MHz Transformer USB 6 SATA0 NB SB 667 800 1067 Mhz K B COON CLOCK GENERATOR PCIE 6 BCM57780 RJ45 667 800 MHz DDRIII Dual Channel DDR3 Audio CODEC 271 Int MIC Mini Card PCIE 4 MIC Jack VRAM DDRIII 512MB ATI Park PCIE 16X EXT_LVDS EXT_CRT INT_LVDS INT_CRT SWITCH CIRCUIT LVDS CRT LVDS RGB EXT_HDMI HDMI USB1 GM45 PM45 GL40 uFCPGA SO DIMM 0 SO DIMM 1 G780P81U G991...

Page 17: ...puter output configuration may vary by model 3 Power button Turns the computer on and off 4 Keyboard For entering data into your computer 5 Touchpad Touch sensitive pointing device which functions like a computer mouse 6 Click buttons left and right The left and right buttons function like the left and right mouse buttons 7 Microphone Internal microphone for sound recording p Icon Item Description...

Page 18: ...er s wireless connectivity device status 9 Palmrest Comfortable support area for your hands when you use the computer 10 Speaker Delivers audio output No Icon Item Description 1 Microphone jack Accepts inputs from external microphones Headphone speaker line out jack Connects to audio line out devices e g speakers headphones 2 2 in 1 card reader Accepts Secure Digital SD MultiMediaCard MMC Note Pus...

Page 19: ...ay cool even after prolonged use 4 External display VGA port Connects to a display device e g external monitor LCD projector 5 Ethernet RJ 45 port Connects to an Ethernet 10 100 1000 based network 6 HDMI port Supports high definition digital video connections 7 USB 2 0 port Connects to USB 2 0 devices e g USB mouse USB camera No Icon Item Description 1 USB 2 0 ports Connect to USB 2 0 devices e g ...

Page 20: ...ject hole to eject the optical drive tray when the computer is off No Icon Item Description 1 Battery bay Houses the computer s battery pack 2 Battery lock Locks the battery in position 3 Ventilation slots Enable the computer to stay cool even after prolonged use 4 Battery release latch Releases the battery for removal No Icon Item Description 1 2 3 4 ...

Page 21: ... computer s power status Battery Indicates the computer s battery status NOTE 1 Charging The light shows amber when the battery is charging 2 Fully charged The light shows green when in AC mode HDD Indicates when the hard disk drive is active Communication indicator Indicates the computer s wireless connectivity device status ...

Page 22: ...hpad keep it and your fingers dry and clean The Touchpad is sensitive to finger movement hence the lighter the touch the better the response Tapping too hard will not increase the Touchpad s responsiveness Function Left Button 2 Right Button 3 Main Touchpad 1 Execute Quickly click twice Tap twice at the same speed as double clicking a mouse button Select Click once Tap once Drag Click and hold the...

Page 23: ...s two lock keys which you can toggle on and off Lock key Description Caps Lock When Caps Lock is on all alphabetic characters typed are in uppercase Num Lock Fn F11 When Num Lock is on the embedded keypad is in numeric mode Scroll Lock Fn F12 When Scroll Lock is on the screen moves one line up or down when you press the up or down arrow keys respectively Scroll Lock does not work with some applica...

Page 24: ... you are connected to a network domain or switch users if you re not connected to a network domain M Minimizes all windows R Open the Run dialog box T Cycle through programs on the taskbar U Open Ease of Access Center X Open Windows Mobility Center BREAK Display the System Properties dialog box SHIFT M Restore minimized windows to the desktop TAB Cycle through programs on the taskbar SPACEBAR Brin...

Page 25: ... toggle Switches display output between the display screen external monitor if connected and both Fn F6 Display Off Turns the display screen backlight off to save power Press any key to return Fn F7 Touchpad toggle Turns the internal Touchpad on and off Fn F8 Speaker toggle Turns the speakers on and off Fn Z Brightness up Increases the screen brightness Fn Y Brightness down Decreases the screen br...

Page 26: ...500 2 1 G 2 800 Micro FCPGA 1 M 35W KC 35001 CMT CM900 2 2 G 2 800 Micro FCPGA 1 M 35W KC N0001 900 Item CPU Speed Cores Bus Speed MHz Mfg Tech Cach e Size Core Voltage P N PMDT4500 2 3 G 2 800 Micro FCPGA 1 M 35W KC 45001 DTP Item Specification Chipset Cantiga GL40 Package 1299 pins Micro FCBGA 35 x 35 mm Features Penryn processor support Supports Dual Channel DDR3 SDRAM Memory Size 128MB 8GB Int...

Page 27: ... 0MB no on board memory DIMM socket number 2 sockets Supports memory size per socket 2 GB Supports maximum memory size 4 GB Supports DIMM type JEDEC 204 pin DDR3 800 1066 SODIMM for PC3 10600 PC3 8500 PC3 6400 Supports DIMM speed 1 87ns CL 7 DDR3 1066 1 87ns CL 8 DDR3 1066 2 5ns CL 5 DDR3 800 2 5ns CL 6 DDR3 800 Supports DIMM voltage 1 5V 0 075V Supports DIMM package 204 pin SODIMM 67 75 x 30 15 x...

Page 28: ...ility for BIOS serial number configurable asset tag Support PXE Support Y2K solution Support WinFlash Wake on LAN form S3 Wake on LAN from S4 in AC mode System information Slot 1 Slot 2 Total Memory 0MB 1024MB 1024MB 0MB 2048MB 2048MB 0MB 4096MB 4096MB 1024MB 0MB 1024MB 1024MB 512MB 1536MB 1024MB 1024MB 2048MB 1024MB 2048MB 3072MB 2048MB 0MB 2048MB 2048MB 512MB 2560MB 2048MB 1024MB 3072MB 2048MB 2...

Page 29: ... class2 operation Receiver Sensitivity 75dBm 0 1 BER Max Maximum Receiver Signal 10dBm Operating Voltage 3 3V 0 3V Interface USB 2 0 Protocol BCM2046 BT2 1 EDR BCM2070 BT2 1 EDR supports BT3 0 HS after driver upgrade AR3011 BT2 1 EDR supports BT3 0 HS after driver upgrade Connector type BCM2046 8 pin USB2 0 with JST SM08B SURS TF BCM2070 6 pin JST SM06B XSRK ETB HF AR3011 SM08B SURS TF LF SN JST I...

Page 30: ... 300 300 300 300 300 384 300 Max Data Transfer Rate Mbytes sec 1175 875 10854 4 1175 875 1031 1085 44 DC Power Requirements Voltage tolerance 5V 5 Item Specification Capacity GB 320 500 Vendor Model Name Seagate ST9320310AS HGST HTS545032B9A300 Toshiba MK3265GSX WD WD3200BPVT 22ZEST0 Seagate ST9500325AS HGST HTS545050B9A300 Toshiba MK5065GSX WD WD5000BEVT 22A0RT0 Bytes per sector 512 Data heads 3 ...

Page 31: ...Drive Format Disks 2 1 Spindle speed RPM 5400 Performance Specifications Buffer size 8 MB Interface SATA Max Media Transfer Rate Mbytes sec max 300 Max Data Transfer Rate buffer to from media Mbytes sec 1273 108544 108544 DC Power Requirements Voltage tolerance 5V 5 Item Specification Chipset ICH9 M USB compliance level USB 2 0 EHCI USB 1 1 and USB 2 0 Host controller Number of USB port s 3 Locati...

Page 32: ...ets Microsoft WLP Windows Logo Program audio requirements Sampling rate Primary 16 20 24 bit Secondary 16 20 24 bit External Mic jack Headphone speaker line out jack Internal speaker quantity Yes 1 1W speakers Item Specification Chipset Integrated GL40 Cantiga GM Chip ATI Park Package 34 mm X 34 mm 0 7 mm ball pitch Interface LVDS CRT Compatibility 1366x768 60Hz 16 9 1280x720 60Hz 16 9 1024x768 60...

Page 33: ...ATA Applicable disc formats 4 7GB Single Layer 8 5GB Dual Layer DVD R 3 95GB Ver 1 0 read only 4 7GB Ver 2 0 for Authoring read only 4 7GB Ver 2 1 for General read write DL 8 5GB Ver 3 0 DVD RW 4 7GB Ver 1 2 Rev 1 0 2 0 3 0 DVD RAM 4 7GB side Ver 2 2 DVD R 4 7GB Ver 1 3 DL 8 5GB Ver 1 1 DVD RW 4 7GB Vol 1 Ver 1 3 CD ROM Mode 1 data disc CD ROM Mode 2 data disc CD ROM XA CD I Photo CD Multi Session...

Page 34: ... formats DVD ROM DVD Video DVD Audio DVD RW DVD RW DVD R single multi border s DVD R single multi session s DVD R9 single multi border s DVD R9 single multi session s DVD RAM CD DA CD TEXT CD ROM Mode 1 CD ROM XA Mode 2 Form 1 and Form 2 CD I Ready Video CD MPEG 1 Photo CD Enhance CD CD extra UDF fixed variable Packet mode DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD Video DVD Audio SACD Hybrid UDF DVD D...

Page 35: ...thoring DVD R Version 1 0 DVD RW DVD RW Non CPRM CPRM DVD R Dual DVD RAM CD DA Red Book Standard Audio CD CD TEXT CD ROM Yellow Book Mode1 2 Standard Data CD ROM XA Mode2 Form1 2 Photo CD Multi Session CD I Green Book Mode2 Form1 2 Ready Bridge CD Extra CD Plus Blue Book Audio Text Video Video CD White Book MPEG1 Video CD R Orange Book Part áU CD RW HSRW Orange Book PartáV Volume1 Volume2 Super Au...

Page 36: ...em Specification 6 Cell Vendor Simplo Panasonic Sanyo Samsung Sony Part name AS10D71 AS10D51 3UR18650 2 T0590 AS10D61AH A63222537 AS10D41 Battery Type Li ion Pack capacity 4400mAh Normal voltage 11 1V 10 8V 10 8V 10 8V 10 8V Charge voltage 12 6V Fast charge current 3520 mA 3010 mA 3520 mA 3520 mA 3520 mA Item Specification Part name Maxell ML1220 Pack capacity 14mA hr Normal voltage 3V Item Specif...

Page 37: ...i BT140GW01 LG LP140WH1 Samsung LTN140AT01 G03 Screen Diagonal mm 14 diagonal mm Display Area mm 309 4 x 173 95 mm Display resolution pixels 1366 x 768 Pixel Pitch 0 2265 x 0 2265 mm Display Mode Normally white Typical White Luminance cd m2 also called Brightness 200 typ 170 min 220 typ 200 min 220 220 typ 190 min Contrast Ratio typical 500 600 500 500 Response Time Optical Rise Time Fall Time mse...

Page 38: ... 640x480 352x288 320x240 176x144 160x120 1280x1024 1024x768 640x480 350x288 320x240 176x144 160x120 1280x1024 1024x768 800x600 640x480 352x288 320x240 176x144 160x120 Pixel size 2 um x 2 um Image size 1 3 MP Item Specification Chipset AU6437 GBL Features Secure Digital SD Card MultiMediaCard MMC Memory Stick MS Memory Stick PRO MS PRO xD Picture Card xD Item Specification Drive Activity Power Led ...

Page 39: ... Suspend state when ICH9M receives the S2R command 4 ON to Hibernate state The system will go into Hibernate state when ICH9M receives the S2D command 5 ON to Soft Off state The system will go into Soft Off state when ICH9M receives the Soft off command 6 Standby to ON state The system will go into ON state when the system receives any wake up events for example keyboard mouse 7 Suspend to ON stat...

Page 40: ...30 Chapter 1 ...

Page 41: ...r multi boot menu In this menu user can change boot device without entering BIOS SETUP Utility Navigating the BIOS Utility There are five menu options Information Main Security Boot and Exit Follow these instructions To choose a menu use the left and right arrow keys To choose an item use the up and down arrow keys To change the value of a parameter press F5 or F6 Press Esc while you are in any of...

Page 42: ...unit Asset Tag Number This field displays the asset tag number of the system Product Name This field shows product name of the system Manufacturer Name This field displays the manufacturer of this system UUID Universally Unique Identifier UUID is an identifier standard used in software construction standardized by the Open Software Foundation OSF as part of the Distributed Computing Environment DC...

Page 43: ... server Option Enabled or Disabled F12 Boot Menu Enables disables Boot Menu during POST Option Disabled or Enabled D2D Recovery Enables disables D2D Recovery function The function allows the user to create a hidden partition on hard disc drive to store operation system and restore the system to factory defaults Option Enabled or Disabled SATA Mode Control the mode in which the SATA controller shou...

Page 44: ...r password is set this password protects the BIOS Setup Utility from unauthorized access The user can enter Setup menu only and does not have right to change the value of parameters Set IDE0 Hdd Password Press Enter to set the HDD password When set this protects the HDD from unauthorized access Power on password Defines whether a password is required or not while the events defined in this group h...

Page 45: ...ssword the computer sets the User Password parameter to Set 4 If desired you can opt to enable the Password on boot parameter 5 When you are done press F10 to save the changes and exit the BIOS Setup Utility Removing a Password Follow these steps 1 Use the and keys to highlight the Set Supervisor Password parameter and press the Enter key The Set Password box appears 2 Type the current password in...

Page 46: ...eter 6 When you are done press F10 to save the changes and exit the BIOS Setup Utility If the verification is OK the screen will display as following The password setting is complete after the user presses Enter If the current password entered does not match the actual current password the screen will show you the Setup Warning If the new password and confirm new password strings do not match the ...

Page 47: ...ape the menu F1 ESC Help Exit Select Item Select Menu Change Values Select SubMenu Ent er F9 F10 Setup Default Save and Exit Boot priority order 1 IDE0 ST92503010AS S5 2 CD DVD Slimtype DVD A DS8A5SH S 3 USB FDD 4 PCI LAN MBA v10 0 8 Slot 0900 5 USB HDD 6 USB CDROM 7 USB KEY 8 Excluded from boot order Boot priority order 1 IDE0 ST92503010AS S5 2 CD DVD Slimtype DVD A DS8A5SH S 3 USB FDD 4 PCI LAN ...

Page 48: ... values for all SETUP item Discard Changes Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS Item Specific Help Exit System Setup and save your changes F1 ESC Help Exit Select Item Select Menu Change Values Select SubMenu Enter F9 F10 Setup Default Save and Exit Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes Exit S...

Page 49: ...owing steps to use the DOS Flash Utility 1 Copy ZQ5v0 08 exe to a USB stick 2 Boot to DOS mode 3 Execute ZQ5v0 08 exe in DOS mode to begin the flash process The system will restart automatically when finished WinFlash Utility Perform the following steps to use the WinFlash Utility 1 Double click the WinFlash executable ZQ5_100W exe 2 Click OK to begin the update A progress screen will display the ...

Page 50: ...move HDD Password If you key in the wrong HDD password three times an error is generated To reset the HDD password perform the following steps 1 On another computer run HDD_PW exe 2 Enter hdd_pw 15494 0 3 Chose one 1 of the generated passwords 4 Reboot the locked computer and key in one of the passwords from number 3 above ...

Page 51: ...sabled displays on the screen as below To reset the BIOS password run BIOS_PW EXE on a second machine as follows 1 At a command prompt type bios_pw 14452 0 2 Select one string from the list 3 Reboot the system and type the selected string in this example qjjg9vy or 07yqmjd etc for the BIOS user password ...

Page 52: ...words To clear the password perform the following steps 1 From a DOS prompt Execute clnpwd exe 2 Press 1 or 2 to clean the desired password shown on the screen The onscreen message determines whether the function is successful or not ...

Page 53: ...2 to change the boot sequence to HDD CD ROM LAN Floppy Using DMITools The DMI Desktop Management Interface Tool copies BIOS information to eeprom to be used in the DMI pool for hardware management When the BIOS displays Verifying DMI pool data it is checking the table correlates with the hardware before sending to the operating system Windows etc To update the DMI Pool perform the following steps ...

Page 54: ...mitools wp Acer Example 3 Write Serial Number to EEPROM Input dmitools ws 01234567890123456789 Example 4 Write UUID to EEPROM Input dmitools wu Example 5 Write Asset Tag to EEPROM Input dmitools wa Acer Asstag Using the LAN MAC Utility Perform the following steps to write MAC information to eeprom 1 Use a text editor for example Notepad to edit the MAC CFG file as shown WriteData 001122334455 MAC ...

Page 55: ...ooting Disassembly Requirements To disassemble the computer you need the following tools Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat screwdriver Philips screwdriver Plastic flat screwdriver Plastic tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mis...

Page 56: ... proceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system 3 Place the system on a flat stable surface ...

Page 57: ...re disassembly sequence Observe the order of the sequence to avoid damage to any of the hardware components For example if you want to remove the mainboard you must first remove the keyboard then disassemble the inside assembly frame in that order Main Screw List Screw Quantity Part Number M2 0 3 0 I 15 86 ARE07 002 M2 5 4 0 I 9 86 R6Z07 001 M2 5 5 0 I 2 86 T23V7 010 M2 5 6 5 I 22 86 ARE07 001 M3 ...

Page 58: ...c representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing For example if you want to remove the mainboard you must first remove the keyboard then disassemble the inside assembly frame in that order Screw List Step Screw Quantity Part No ODD Module Disassembly M2 5 6 5 I 1 86 ARE07 001 ODD Bracket Disassembly M2 0 3 0 I 2 86 ARE...

Page 59: ...puter over Slide the battery lock in the direction shown 2 Slide and hold the battery release latch to the release position 1 then lift out the battery pack from the main unit 2 NOTE Please detach the battery and follow local regulations for disposal 2 1 ...

Page 60: ...50 Chapter 3 Removing the SD Dummy Card 1 See Removing the Battery Pack on page 49 2 Push the SD dummy card all the way in to eject it 3 Pull it out from the slot ...

Page 61: ...2 Turn the computer over and fully open the lid There are five 5 securing clips that must be released in order to remove the keyboard 3 Release each clip working from one side to the other 4 Using both hands gently pry up the keyboard as shown and turn it over onto the palm rest ...

Page 62: ...52 Chapter 3 5 Unlock the keyboard FPC and disconnect the cable as shown Lift the keyboard clear of the chassis 6 Unlock and disconnect the Touchpad FPC from the mainboard ...

Page 63: ...dule 1 See Removing the Battery Pack on page 49 2 Remove the one 1 screw securing the ODD module in place 3 Grasp the ODD by the bezel and slide it out of the chassis Step Size Quantity Screw Type ODD Bracket Disassembly M2 5 6 5 I 1 ...

Page 64: ...r 3 4 Remove the ODD bezel by rotating the top edge downward 5 Remove the two screws securing the ODD bracket 6 Remove the bracket from the ODD Step Size Quantity Screw Type ODD Bracket Disassembly M2 0 3 0 I 2 ...

Page 65: ...r Cover Disassembly M2 5 6 5 I 17 86 ARE07 001 M2 0 3 0 I 6 86 ARE07 002 USB Board Disassembly M2 5 4 0 I 1 86 R6Z07 001 HDD Module Disassembly M2 0 4 2 I 1 86 W4107 002 HDD Bracket M3 0X3 5 4 86 N1407 007 WLAN Module Disassembly M2 0 3 0 I 1 86 ARE07 002 Mainboard Disassembly M2 5 4 0 I 1 86 R6Z07 001 Thermal Module Disassembly M2 5 4 0 I 1 86 R6Z07 001 ...

Page 66: ... Cover 1 See External Modules Disassembly Process on page 48 2 Remove the twenty three 23 securing screws from the lower cover Step Size Quantity Screw Type Lower Cover red callout M2 5 6 5 I 17 Battery Bay green callout M2 0 3 0 I 6 ...

Page 67: ...he lower cover Lift the lower cover from the device Component Overview Main components are assembled on the mainboard as illustrated in the following graphic Item Description Item Description 1 USB board 2 HDD 3 DIMM modules 4 Heatsink 5 RTC battery 6 WLAN module 1 2 3 6 5 4 ...

Page 68: ...e DIMM Modules 1 See Removing the Lower Cover on page 56 2 Push out the release latches on both sides of the DIMM socket to release the DIMM module 3 Remove the DIMM module 4 Repeat steps for the second DIMM module if present ...

Page 69: ... 59 Removing the WLAN Module 1 See Removing the Lower Cover on page 56 2 Disconnect the two 2 cables from the WLAN board 3 Remove the one 1 screw Step Size Quantity Screw Type WLAN Board Disassembly M2 0 3 0 I 1 ...

Page 70: ...3 4 Detach and remove the WLAN board from the WLAN socket Removing the USB Board 1 See Removing the Lower Cover on page 56 2 Unlock and disconnect the USB FFC from the USB board Repeat for the mainboard connector ...

Page 71: ...Chapter 3 61 3 Remove the one 1 screw from the USB board 4 Lift the USB board upward and away from the chassis Step Size Quantity Screw Type USB Board Disassembly M2 5 4 0 I 1 ...

Page 72: ... on page 56 2 Disconnect the RTC battery cable from the mainboard 3 Lift the RTC battery away from the mainboard NOTE The RTC battery has been highlighted with a yellow callout in the previous image Please detach the RTC battery and follow local regulations for disposal ...

Page 73: ...oth Module 1 See Removing the Lower Cover on page 56 2 Disconnect the Bluetooth cable from the mainboard 3 Gently pry the Bluetooth module upwards and away from the mainboard 4 Disconnect the Bluetooth cable from the Bluetooth module ...

Page 74: ...ving the USB Board on page 60 2 Remove the one 1 screw securing the HDD module to the mainboard 3 Using the pull tab slide the HDD module in the direction of the arrow to disconnect the interface Step Size Quantity Screw Type HDD Module M2 0 4 2 I 2 ...

Page 75: ...Chapter 3 65 4 Remove HDD from the bay 5 Remove the four 4 screws from the carrier 6 Remove the carrier from the HDD Step Size Quantity Screw Type HDD Carrier Disassembly M3 0 3 5 NIH 4 ...

Page 76: ... Chapter 3 Removing the LCD Module 1 See Removing the WLAN Module on page 59 2 Remove the adhesive ground wire from the fan housing 3 Remove the WLAN antennas from the cable guides 4 Unlock the LVDS cable ...

Page 77: ...onnect the LVDS cable 6 Remove the four 4 screws from the left and right hinges 7 Tilt the upper cover upwards slightly and separate it from the LCD module Step Size Quantity Screw Type LCD Module Disassembly M2 5 6 5 I 4 ...

Page 78: ...LCD Module on page 66 2 Disconnect the fan cable as shown 3 Loosen the five 5 captive screws in numerical order from 1 to 5 and remove the one screw from the fan module Step Size Quantity Screw Type Thermal Module Disassembly M2 5 4 0 I green callout 1 2 3 1 5 4 ...

Page 79: ... remove it from the mainboard IMPORTANT Place the thermal module on a clean dry surface when it is not installed Removing the CPU 1 See Removing the Thermal Module on page 68 2 Using a slotted screw driver rotate the CPU locking screw 180 counter clockwise as shown ...

Page 80: ...70 Chapter 3 3 Carefully lift the CPU clear of the socket IMPORTANT Place the CPU on a clean dry surface when it is not installed ...

Page 81: ...Chapter 3 71 Removing the Mainboard 1 See Removing the CPU on page 69 2 Remove the adhesive tape securing the speaker cable to the mainboard 3 Disconnect the speaker cable from the mainboard connector ...

Page 82: ...72 Chapter 3 4 Remove the one 1 securing screw from the mainboard Step Size Quantity Screw Type Mainboard Disassembly M2 5 4 0 I 1 ...

Page 83: ...pter 3 73 5 Lift the mainboard away the lower cover NOTE The mainboard has been highlighted with a yellow callout in the previous image Please detach the mainboard and follow local regulations for disposal ...

Page 84: ...ssembly Process LCD Module Disassembly Flowchart Screw List Step Screw Quantity Part No LCD Bezel Disassembly M2 5 5 I 2 86 T23V7 010 LCD Panel Disassembly M2 0 3 0 I 6 86 ARE07 002 LCD Hinge Disassembly M2 5 4 0 I 6 86 R6Z07 001 ...

Page 85: ... See Removing the LCD Module on page 66 2 Remove the two 2 bezel screws from the LCD module 3 Pry the bezel upwards at the top of the LCD module releasing it from the latches Step Size Quantity Screw Type LCD Bezel Disassembly M2 5 5 0 I 2 ...

Page 86: ...76 Chapter 3 4 Continue separating the latches along the sides of the bezel towards the hinges 5 Release the latches at the bottom of the LCD bezel 6 Lift the Bezel clear of the LCD module ...

Page 87: ...Chapter 3 77 Removing the Camera Module 1 See Removing the LCD Bezel on page 75 2 Lift the camera module from the LCD cover 3 Disconnect the cable as shown NOTE Take care not to damage the cable ...

Page 88: ...ng the LCD Panel 1 See Removing the LCD Bezel on page 75 2 Remove the six 6 securing screws from the LCD panel 3 Remove the LVDS cable from the cable guides Step Size Quantity Screw Type LCD Panel Disassembly M2 5 4 0 I 6 ...

Page 89: ...lear of the LCD cover as shown Remove the LCD Hinges 1 See Removing the LCD Panel on page 78 2 Remove the six 6 screws 3 on each side Separate the hinges from the LCD panel Step Size Quantity Screw Type LCD Hinge Disassembly M2 0 3 0 I 6 ...

Page 90: ...Removing the LCD Panel on page 78 2 Detach the camera cable from the back of the LCD panel 3 Remove the yellow tape securing the LVDS cable 4 Starting from the top remove the clear mylar covering and disconnect the LVDS cable from the LCD panel ...

Page 91: ... Removing the WLAN Antennas 1 See Removing the LCD Panel on page 78 2 Remove the black and white WLAN antennas from the cable guides 3 Remove the black antenna cable from the LCD cover Repeat for the white antenna ...

Page 92: ...CD Module Assembly Process Replacing the WLAN Antennas 1 Place the black antenna cable onto the LCD cover as shown Repeat for the white antenna 2 Place the black and white WLAN antennas into the cable guides as shown ...

Page 93: ...nel face does not get damaged Connect the LVDS cable to the LCD panel Place the clear mylar tape over the connector and press firmly 2 Replace the yellow adhesive tape to secure the LVDS cable 3 Adhere the camera cable to the LCD panel NOTE Ensure the camera cable is placed as shown to prevent damage to the camera ...

Page 94: ... Chapter 3 Replacing the LCD Hinges 1 See Removing the LCD Panel on page 78 2 Replace the six 6 screws 3 on each side to secure the hinges Step Size Quantity Screw Type LCD Hinge Disassembly M2 0 3 0 I 6 ...

Page 95: ...Chapter 3 85 Removing the LCD Panel 1 Place the LCD panel on the LCD cover as shown 2 Place the LVDS cable into the cable guides ...

Page 96: ...86 Chapter 3 3 Replace the six 6 securing screws to secure the LCD panel Step Size Quantity Screw Type LCD Panel Disassembly M2 5 4 0 I 6 ...

Page 97: ...Chapter 3 87 Replacing the Camera Module 1 Connect the camera cable as shown NOTE Take care not to damage the cable 2 Place the camera module onto the LCD cover Apply gentle pressure to fix the adhesive ...

Page 98: ...pter 3 Replacing the LCD Bezel 1 Place the bezel hinge covers over the hinges 2 Ensure the LVDS and WLAN antenna cable bundle are exiting the left hinge as shown 3 Apply pressure to snap the latches together ...

Page 99: ... 3 89 4 Apply pressure along the bottom of the bezel to attach the latches 5 Apply pressure along the sides of the bezel to attach the latches 6 Apply pressure along the top of the bezel to attach the latches ...

Page 100: ...90 Chapter 3 7 Replace the two 2 bezel screws Step Size Quantity Screw Type LCD Bezel Disassembly M2 5 5 0 I 2 ...

Page 101: ...oard 1 Place the mainboard onto the upper cover left side first to align the screw holes 1 and then lower the right side 2 2 Replace the one 1 screw to secure the mainboard to the upper cover Step Size Quantity Screw Type Mainboard Disassembly M2 5 4 0 I 1 1 2 ...

Page 102: ...92 Chapter 3 3 Connect the speaker cable to the mainboard 4 Secure the speaker cable to the mainboard using the adhesive tape connected to the cable ...

Page 103: ...r 1 that must be positioned corresponding to the marker 2 on the CPU socket 1 Place the CPU into the CPU socket as shown taking note of the Pin1 locator 2 Using a slotted screw driver rotate the CPU locking screw 180 clockwise as shown to secure it in the package 1 2 ...

Page 104: ...sopropyl Alcohol Acetone or other approved cleaning agent 2 Apply a new thermal pad or grease to the center of the processor s coming into contact with the thermal module 3 Align the screw holes on the thermal module to the screw posts on the mainboard then replace the module Keep the module as level as possible when replacing 4 Tighten the five 5 captive screws in numerical order from 1 to 5 and ...

Page 105: ...Chapter 3 95 5 Connect the fan cable as shown ...

Page 106: ...er cover onto the LCD module and lower into place Lower the hinges so they are flush with the hinge plates on the upper cover 2 Replace the four 4 screws to secure the left and right hinges Step Size Quantity Screw Type LCD Module Disassembly M2 5 6 5 I 4 ...

Page 107: ...Chapter 3 97 3 Connect the LVDS cable 4 Lock the LVDS cable 5 Place the WLAN antenna bundle into the cable guides around the fan module ...

Page 108: ... onto the fan housing Replacing the Bluetooth Module 1 Connect the Bluetooth cable to the Bluetooth board 2 Place the connector edge of Bluetooth board into the guides as shown and then place the other end down onto the upper cover 3 Connect the Bluetooth cable to the mainboard connector ...

Page 109: ...Chapter 3 99 Replacing the HDD Module 1 Place the carrier onto the HDD 2 Replace the four 4 screws to secure the HDD carrier Step Size Quantity Screw Type HDD Carrier Disassembly M3 0 3 5 NIH 4 ...

Page 110: ...he HDD bay 4 Using the pull tab slide the HDD module in the direction of the arrow to connect the interface 5 Replace the one 1 screw to secure the HDD module to the upper cover Step Size Quantity Screw Type HDD Module M2 0 4 2 I 1 ...

Page 111: ...Chapter 3 101 Removing the RTC Battery 1 Place the RTC battery onto the mainboard 2 Connect the RTC battery cable to the mainboard connector ...

Page 112: ...ard 1 Place the USB board onto the chassis 2 Replace one 1 screw to secure the USB board 3 Connect and lock the USB FFC to the USB board Repeat for the mainboard connector Step Size Quantity Screw Type USB Board Disassembly M2 5 4 0 I 1 ...

Page 113: ...Chapter 3 103 Replacing the WLAN Module 1 Insert the WLAN board into the WLAN socket 2 Replace the one 1 screw Step Size Quantity Screw Type WLAN Board Disassembly M2 0 3 0 I 1 ...

Page 114: ...104 Chapter 3 3 Connect the two 2 antenna cables to the WLAN board as shown NOTE Cable placement is as follows black Main to connector J1 white AUX to connector J2 ...

Page 115: ...Chapter 3 105 Replacing the DIMM Modules 1 Insert the DIMM module into the DIMM connector 2 Press down to lock the DIMM module in place 3 Repeat steps 1 and 2 for the second DIMM module if present ...

Page 116: ...er Cover 1 Place the lower cover onto the device 2 Replace the twenty three 23 screws to secure the lower cover to the device Step Size Quantity Screw Type Lower Cover red callout M2 5 6 5 I 17 Battery Bay green callout M2 0 3 0 I 6 ...

Page 117: ...cing the ODD Module 1 Place the ODD bracket onto the ODD module and replace the two 2 screws to secure it 2 Press the bezel into the tray bottom edge first to secure it to the ODD module Step Size Quantity Screw Type ODD Bracket Disassembly M2 0 3 0 I 2 ...

Page 118: ...he ODD bay until it is flush with the casing 4 Replace the one 1 screw to secure the module Replacing the Keyboard 1 Connect and lock the Touchpad FFC to the mainboard connector Step Size Quantity Screw Type ODD Bracket Disassembly M2 5 6 5 I 1 ...

Page 119: ...ver Connect the keyboard FPC to the mainboard and secure the locking latch 3 Turn the keyboard over and slide the front edge into the upper cover ensuring that the four locating tabs are correctly seated 4 Press down as indicated to secure the keyboard in place ...

Page 120: ...t the SD dummy card into the slot and push until the card clicks into place and is flush with the casing Replacing the Battery Pack 1 Insert the battery pack and press down 2 Slide the battery lock in the direction shown to secure the battery in place ...

Page 121: ...e by running the diagnostic test or by repeating the same operation 3 Use the following table with the verified symptom to determine which page to go to 4 If the Issue is still not resolved see Online Support Information on page 155 Symptoms Verified Go To Power On Issue Page 112 No Display Issue Page 113 LCD Failure Page 115 Internal Keyboard Failure Page 115 Touchpad Failure Page 116 Internal Sp...

Page 122: ...y extension cables between the computer and the outlet 3 Remove any surge protectors between the computer and the electrical outlet Plug the computer directly into a known good electrical outlet 4 Disconnect the power and open the casing to check the Thermal Unit see Thermal Unit Failure on page 122 and fan airways are free of obstructions 5 Remove all external and non essential hardware connected...

Page 123: ... power see Power On Issue on page 112 3 Drain any stored power by removing the power cable and battery and holding down the power button for 10 seconds Reconnect the power and reboot the computer 4 Connect an external monitor to the computer and switch between the internal display and the external display is by pressing Fn F5 on this model If the POST or video appears on the external display see L...

Page 124: ...rag the Resolution slider to the desired resolution e Click Apply and check the display Readjust if necessary 6 Roll back the video driver to the previous version if updated 7 Remove and reinstall the video driver 8 Check the Device Manager to determine that The device is properly installed There are no red Xs or yellow exclamation marks There are no device conflicts No hardware is listed under Ot...

Page 125: ...he following actions one at a time to correct the problem Do not replace a non defective FRUs Built In Keyboard Failure If the built in Keyboard fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs ...

Page 126: ... perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Internal Speaker Failure If the internal Speakers fail perform the following actions one at a time to correct the problem Do not replace a non defective FRUs ...

Page 127: ... Speaker Setup Follow the onscreen prompts to configure the speakers 8 Remove and recently installed hardware or software 9 Restore system and file settings from a known good date using System Restore If the issue is not fixed repeat the preceding steps and select an earlier time and date 10 Reinstall the Operating System 11 If the Issue is still not resolved see Online Support Information on page...

Page 128: ... and resolve issues with the computer i When complete click Finish If an issue is discovered follow the onscreen information to resolve the problem 4 Run the Windows Memory Diagnostic Tool For more information see Windows Help and Support 5 Restart the computer and press F2 to enter the BIOS Utility Check the BIOS settings are correct and that CD DVD drive is set as the first boot device on the Bo...

Page 129: ...reaks up or jumps Optical drive not found or not active Not shown in My Computer or the BIOS setup LED does not flash when the computer starts up The tray does not eject Access failure screen displays The ODD is noisy Perform the following general solutions one at a time to correct the problem 1 Reboot the computer and retry the operation 2 Try an alternate disc 3 Navigate to Start Computer Check ...

Page 130: ... Movie fields select the desired player from the drop down menu 5 Check that the Regional Code is correct for the selected media IMPORTANT Region can only be changed a limited number of times After Changes remaining reaches zero the region cannot be changed even Windows is reinstalled or the drive is moved to another computer a Navigate to Start Control Panel System and Maintenance System Device M...

Page 131: ...erboard and cable connections c Try an alternate cable if available If the drive works with the new cable the original cable should be replaced 4 Reseat the drive ensuring and all cables are connected correctly 5 Replace the ODD See Disassembly Process on page 47 Drive Read Failure If discs cannot be read when inserted in the drive perform the following actions one at a time to correct the problem...

Page 132: ...ils perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Thermal Unit Failure If the Thermal Unit fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs ...

Page 133: ...e is not fixed repeat the preceding steps and select an earlier time and date 9 Run the Event Viewer to check the events log for errors For more information see Windows Help and Support 10 Roll back the mouse driver to the previous version if updated recently 11 Remove and reinstall the mouse driver 12 Check the Device Manager to determine that The device is properly installed There are no red Xs ...

Page 134: ...her a short circuit is suspected or whether the system is inoperative Follow these procedures to isolate the failing FRU do not isolate non defective FRU NOTE Verify that all attached devices are supported by the computer NOTE Verify that the power supply being used at the time of the failure is operating correctly See Power On Issue on page 112 1 Power off the computer 2 Visually check them for d...

Page 135: ...CODE_PATCH SEC 3 Setup Cache as RAM SEC_ACCESS_CSR SEC 4 PCIE MMIO Base Address initial SEC_GENERIC_MSRINIT SEC 5 CPU Generic MSR initialization SEC_CPU_SPEEDCFG SEC 6 Setup CPU speed SEC_SETUP_CAR_OK SEC 7 Cache as RAM test SEC_FORCE_MAX_RATIO SEC 8 Tune CPU frequency ratio to maximum level SEC_GO_TO_SECSTARTUP SEC 9 Setup BIOS ROM cache SEC_GO_TO_PEICORE SEC 0A Enter Boot Firmware Volume Functio...

Page 136: ...ge to RAM PEI_FINDING_DXE_CORE PEI 8A Loading DXE core PEI_GO_TO_DXE_CORE PEI 8B Enter DXE core Functionality Name Include PostCode h Phase PostCode Description DXE_TCGDXE DXE 40 TPM initial in DXE DXE_SB_SPI_INIT DXE 41 South bridge SPI initialization DXE_CF9_RESET DXE 42 Setup Reset service DXE_SB_SERIAL_GPIO_INIT DXE 43 South bridge Serial GPIO initialization DXE_SMMACCESS DXE 44 Setup SMM ACCE...

Page 137: ...N_END BDS 15 PCI enumeration complete BDS_CONNECT_CONSOLE_IN BDS 16 Keyboard Controller Keyboard and Mouse initialization BDS_CONNECT_CONSOLE_OUT BDS 17 Video device initialization BDS_CONNECT_STD_ERR BDS 18 Error report device initialization BDS_CONNECT_USB_HC BDS 19 USB host controller initialization BDS_CONNECT_USB_BUS BDS 1A USB BUS driver initialization BDS_CONNECT_USB_DEVICE BDS 1B USB devic...

Page 138: ...DS_RECOVERY_START_FLASH BDS 35 Fast Recovery Start Flash Functionality Name Include PostCode h Phase Post Code Description POST_BDS_NO_BOOT_DEVICE POST_BDS F9 No Boot Device POST_BDS_START_IMAGE POST_BDS FB UEFI Boot Start Image POST_BDS_ENTER_INT19 POST_BDS FD Legacy 16 boot entry POST_BDS_JUMP_BOOT_SECTOR POST_BDS FE Try to Boot with INT 19 Functionality Name Include PostCode h Phase Post Code D...

Page 139: ...SMM_ACPI_DISABLE_START SMM 0xA8 OS call ACPI disable function SMM_ACPI_DISABLE_END SMM 0xA9 ACPI disable function complete Functionality Name Include PostCode h PostCode Description Used by Insyde debugger 0x0D Waiting for device connect Used by Insyde debugger 0xD0 Waiting for device connect Used by Insyde debugger 0xD1 InsydeH2ODDT Ready Used by Insyde debugger 0xD2 EHCI not found Used by Insyde...

Page 140: ...130 Chapter 4 ...

Page 141: ...Chapter 5 131 Jumper and Connector Locations Top View Item Description Item Description 1 CN4 Touchpad 3 CN2 Cardreader 2 CN3 Keyboard 4 CN1 Int Mic 1 2 4 3 Chapter 5 ...

Page 142: ...N13 RTC 2 CPU 12 CN15 WLAN 3 PJ1 Battery 13 CN16 Line out 4 CN9 CN10 DDR3 14 CN17 Mic Ext 5 CN5 SATA HDD 15 CN18 USB 6 CN6 SATA HDD 16 CN21 HDMI 7 CN8 BT 17 CN19 LAN 8 NB 18 CRT CN20 9 CN11 SPK 19 CN12 Fan 10 SB 20 PJ2 DC Jack 1 3 4 5 6 2 20 18 19 17 16 15 14 13 12 11 9 10 7 8 ...

Page 143: ...to bypass the password check users need to short the HW Gap to clear the password by the following steps 1 Power Off the system and remove HDD AC Battery and DIMMs from the machine 2 Open the Bottom Cover of the machine and locate the G2 and G3 jumpers 3 Use an electric conductivity tool to short the two points of the HW Gap 4 Plug in AC keep the short condition on the HW Gap and press Power Butto...

Page 144: ...nction it is strongly recommended to have the AC adapter and Battery present If this function is enabled the system will force the BIOS to enter a special BIOS block called Boot Block Steps for BIOS Recovery from USB Storage Before doing this prepare the Crisis USB key The Crisis USB key could be made by executing the Crisis Disk program in another system with Windows 7 OS Follow the steps below 1...

Page 145: ...ever reasons a part number change is made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to...

Page 146: ...ded Diagrams LCD Assembly No Description Acer P N 1 Left hinge 33 R6Z07 004 2 LVDS cable assy 50 R6Z07 004 3 Camera AM 21400 067 4 LCD bezel 60 NBG07 004 5 Right hinge 33 R6Z07 005 6 LCD Panel LK 14008 004 7 LCD cover 60 NBG07 003 3 5 4 7 2 1 6 ...

Page 147: ...th module BH 21100 008 7 ODD 6M R6Z07 001 2 Dummy card 42 PSR07 002 8 HDD KH 16001 045 3 Thermal module 60 R6Z07 013 9 USB board 55 R6Z07 001 4 Base assy 60 R6Z07 007 10 USB FFC 50 R6Z07 001 5 Keyboard KB I140A 204 11 Battery BT 00603 111 6 Upper cover 60 R6Z07 001 1 2 3 4 6 5 7 8 9 10 11 ...

Page 148: ...D71 BT 00607 125 Battery SIMPLO AS10D Li Ion 3S2P LGC 6 cell 4400mAh Main COMMON ID AS10D73 BT 00607 126 Battery SIMPLO AS10D Li Ion 3S2P SAMSUNG 6 cell 4400mAh Main COMMON ID AS10D BT 00607 127 BOARD Foxconn Wirelss LAN Atheros HB95BG HM T77H121 10 NI 23600 077 Liteon Wireless LAN Atheris HB97 2x2 BGN HM WN6603AH NI 23600 073 Foxconn Wireless LAN Atheros HB97 2x2 BGN HM NI 23600 072 Foxconn Wirel...

Page 149: ...HINGE SUPPORT BRACKET FOR UPPER CASE 33 R6Z07 001 DUMMY CARD 42 PSR07 002 CPU PROCESSOR CPU Intel Celeron 900 PGA 2 2G 1M 800 35W KC N0001 900 CPU Intel Celeron T3500 PGA 2 1G 1M 800 35W KC 35001 CMT DVD RW DRIVE DVD RW SUPER MULTI SATA MODULE 6M R6Z07 001 ODD TOSHIBA Super Multi DRIVE 12 7mm Tray DL 8X TS L633F LF W O bezel SATA HF Windows 7 KU 00801 040 ODD HLDS Super Multi DRIVE 12 7mm Tray DL ...

Page 150: ...GB HTS545032B9A300 Panther B SATA LF F W C60F Disk imbalance criteria 0 014g cm KH 32007 008 HDD WD 2 5 5400rpm 320GB WD3200BPVT 22ZEST0 ML320S 4K drive SATA 8MB LF F W 01 01A01 KH 32008 022 HDD SEAGATE 2 5 5400rpm 320GB ST9320310AS 9RN132 188 Cameron 320G P SATA 8MB LF F W 0001SDM1 KH 32001 019 HDD TOSHIBA 2 5 5400rpm 500GB MK5065GSX Capricorn BS 320G P SATA 8MB LF F W GJ001J KH 50004 002 HDD HGS...

Page 151: ...lack Norwegian Texture KB I140A 219 Keyboard ACER AC4T_A10B AC4T 87KS Black Portuguese Texture KB I140A 220 Keyboard ACER AC4T_A10B AC4T 86KS Black Russian Texture KB I140A 221 Keyboard ACER AC4T_A10B AC4T 87KS Black SLO CRO Texture KB I140A 222 Keyboard ACER AC4T_A10B AC4T 87KS Black Spanish Texture KB I140A 223 Keyboard ACER AC4T_A10B AC4T 87KS Black Sweden Texture KB I140A 224 Keyboard ACER AC4...

Page 152: ...LP140WH1 TLA2 LF 220nit 8ms 500 1 LK 14008 004 LED LCD SAMSUNG 14 WXGA Glare LTN140AT01 G03 LF 220nit 8ms 500 1 LK 14006 011 LED LCD AUO 14 WXGA Glare B140XW01 V8 0A LF 220nit 8ms 500 1 power saving LK 14005 010 LED LCD CMI 14 WXGA Glare BT140GW01 V6 LF 220nit 8ms 600 1 LK 1400D 008 LCD COVER W ANT IMR BROWN 60 R6Z07 011 ANTENNA WIMAX 50 R6Z07 002 LCD BEZEL FOR CCD 60 R6Z07 010 LCD BRACKET W HINGE...

Page 153: ...65SN CNF9157 AM 21400 067 Suyin 1 3M SY9665SN AM 21400 068 Liteon 1 3M LT9665AL 09P2SF119 AM 21400 069 MAINBOARD MAIN BOARD UMA GL40 W CARD READER MIC MB R5U06 001 MEMORY Memory ELPIDA SO DIMM DDRIII 1333 1GB EBJ10UE8BDS0 DJ F LF 128 8 0 065um KN 1GB09 015 Memory SAMSUNG SO DIMM DDRIII 1333 1GB M471B2873FHS CH9 LF 128 8 46nm KN 1GB0B 035 Memory HYNIX SO DIMM DDRIII 1333 1GB HMT112S6TFR8C H9 LF 128...

Page 154: ...UBBER FOOT F 47 PSR07 001 LCD RUBBER UP 47 R6Z07 001 LCD RUBBER MID 47 R6Z07 002 LCD SCREW MYLAR 47 R6Z07 003 TP PROTECT MYLAR 47 R6Z07 004 Category Description P N SCREW SCREW M2 0 4 2 I BNI NYLOK IRON 86 W4107 002 SCREW M2 0 3 0 I BKAG NYLOK IRON 86 ARE07 002 SCREW M3 0 5 3 5I 86 N1407 007 SCREW M2 5 4 0 I NI NYLOK 86 R6Z07 001 SCREW M2 0 5 I NI NYLOK 86 T23V7 010 SCREW M2 0 3 95 I BNI NYLOK 86 ...

Page 155: ...Chapter 6 145 ...

Page 156: ...CB_bgn_1 3C_HG_ES51 AS4333 906G50Mnrr WW GCTWN S2 R710 2 001 AS4333 906G50Mnrr W7HP64ASWW1 MC UMACrr_3 2G 4G 500_L BT 6L2 2 2R CB_bgn_1 3C_HG_ES61 AS4333 908G50Mncc WW GCTWN S2 R6Z0 2 001 AS4333 908G50Mncc W7HP64ASWW1 MC UMACcc_3 2 4G 500_L BT 6L2 2 2R CB_bgn_1 3C_HG_ES61 AS4333 T352G25Mnkk AAP Singapore LX R5U 02 002 AS4333 T352G25Mnkk W7HP64ASSG1 MC UMACkk_3 1 2G 250 BT 6L2 2 2R CB_bgn_1 3C_HG_Z...

Page 157: ...20GB5 4KS_4K AS4333 901G32Mnrr Middle East LX R71 08 001 CM900 SO1GBIII10 N N320GB5 4KS_4K AS4333 902G25Mnkk Spain LX R5U 02 006 CM900 SO2GBIII10 N N250GB5 4KS AS4333 902G25Mnkk WW S2 R5U 02 002 CM900 SO1GBIII10 SO1GBIII10 N250GB5 4KS AS4333 902G50Mnkk Spain LX R5U 02 005 CM900 SO2GBIII10 N N500GB5 4KS AS4333 906G50Mnrr GCTWN S2 R71 02 001 CM900 SO2GBIII10 SO4GBIII10 N500GB5 4KS AS4333 908G50Mncc ...

Page 158: ...2Mnkk LINPUS MACN1 UMACkk_3 1 2G 320 6L2 2 2R CB_bgn_1 3C_GEk_ZH41 AS4733Z 452G32Mnrr CHINA China LX R8A0 C 001 AS4733Z 452G32Mnrr LINPUS MACN1 UMACrr_3 1 2G 320 6L2 2 2R CB_bgn_1 3C_GEr_ZH41 AS4733Z 452G50Mnkk WW GCTWN S2 R5T0 2 001 AS4733Z 452G50Mnkk W7HP64ASWW1 MC UMACkk_3 1 2G 500_L BT 6L2 2 2R CB_bgn_1 3C_GEk_ES61 AS4733Z 452G50Mnkk WW WW S2 R5T0 2 002 AS4733Z 452G50Mnkk W7HP64ASWW1 MC UMACkk...

Page 159: ...500 SO2GBIII10 N N320GB5 4KS AS4733Z 452G50Mnkk GCTWN S2 R5T 02 001 PMDT4500 SO2GBIII10 N N500GB5 4KS AS4733Z 452G50Mnkk WW S2 R5T 02 002 PMDT4500 SO2GBIII10 N N500GB5 4KS AS4733Z 453G64Mnrr WW S2 R8A 0C 001 PMDT4500 SO1GBIII10 SO2GBIII10 N640GB5 4KS AS4733Z 454G32Mnrr GCTWN S2 R8A 02 001 PMDT4500 SO2GBIII10 SO2GBIII10 N320GB5 4KS _4K AS4733Z 454G32Mnrr WW S2 R8A 02 002 PMDT4500 SO2GBIII10 SO2GBII...

Page 160: ...Appendix A 150 ...

Page 161: ...LF AP 0650A 012 LITE ON 65W Adapter LITE ON 65W 19V 1 7x5 5x11 Yellow PA 1650 22AC LV5 LED LF AP 06503 024 LITE ON 65W Adapter LITE ON 65W 19V 1 7x5 5x11 Yellow PA 1650 69AW LV5 Low profile LED LF AP 06503 029 Audio Codec Realtek ALC272X Realtek Audio Codec ALC272X LZ 21000 045 Battery PANASONIC 6CELL2 2 Battery PANASONIC AS10D Li Ion 3S2P PANASONIC 6 cell 4400mAh Main COMMON ID AS10D51 BT 00605 0...

Page 162: ... imbalance criteria 0 014g cm KH 16007 026 HGST N250GB5 4KS HDD HGST 2 5 5400rpm 250GB HTS545025B9A300 Panther B SATA LF F W C60F Disk imbalance criteria 0 014g cm KH 25007 016 HGST N320GB5 4KS HDD HGST 2 5 5400rpm 320GB HTS545032B9A300 Panther B SATA LF F W C60F Disk imbalance criteria 0 014g cm KH 32007 008 HGST N500GB5 4KS HDD HGST 2 5 5400rpm 500GB HTS545050B9A300 Panther B SATA LF F W C60F Di...

Page 163: ...A0RT0 ML320M WD SATA 8MB LF F W 01 01A01 KH 50008 017 WD N640GB5 4KS HDD WD 2 5 5400rpm 640GB WD6400BEVT 22A0RT0 ML320 SATA 8MB LF F W 01 01A01 KH 64008 004 WD N640GB5 4KS HDD WD 2 5 5400rpm 640GB WD6400BPVT 22HXZT1 ML375M SATA 8MB LF F W 01 01A01 KH 64008 005 WD N750GB5 4KS HDD WD 2 5 5400rpm 750GB WD7500BPVT 22HXZT1 ML375M 4K drive SATA 8MB LF F W 01 01A01 KH 75008 009 Keyboard ACER AC4T_A10B Ke...

Page 164: ...F W O bezel SATA With TI Rohm Solution HF Windows 7 KU 0080F 014 SONY NSM8XS ODD SONY Super Multi DRIVE 12 7mm Tray DL 8X AD 7585H LF W O bezel SATA HF Windows 7 KU 0080E 027 TOSHIBA NSM8XS ODD TOSHIBA Super Multi DRIVE 12 7mm Tray DL 8X TS L633F LF W O bezel SATA HF Windows 7 KU 00801 040 SB Chipset INTEL ICH9M SB Chipset Intel CS ICH9M KI 80101 030 Software McAfee Antivirus application McAfee SR...

Page 165: ...e Technical Information section you can download information on all of Acer s Notebook Desktop and Server models including Service guides for all models Bios updates Software utilities Spare parts lists TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are Retu...

Page 166: ...156 Appendix C ...

Page 167: ...it List 141 H Hard Disk Drive Module 43 118 HDTV Switch Failure 133 Hot Keys 10 I Intermittent Problems 134 Internal Microphone Failure 128 Internal Speaker Failure 127 J Jumper and Connector Locations 137 K Keyboard Failure 127 L LCD Bezel 78 89 LCD Failure 127 LCD Module Disassembly Flowchart 77 85 LCD Panel 81 87 lower cover 42 121 M Main Unit Disassembly Flowchart 52 92 Mainboard 68 97 media a...

Page 168: ...ouchpad Failure 127 Troubleshooting Built in KB Failure 127 EasyTouch Buttons 133 HDTV Switch 133 Internal Microphone 128 Internal Speakers 127 LCD Failure 127 No Display 125 ODD 130 Other Failures 133 Power On 124 Thermal Unit 133 Touchpad 127 WLAN 133 U Undetermined Problems 134 utility BIOS 21 29 W Wireless Function Failure 133 WLAN Board 46 ...

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