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Acer Aspire 3610, Service Manual

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Acer Aspire 3610 Service Manual Download Page 16

8

Chapter 1

Closed Front View

#

Icon

Item

Description

1

Speakers

Left and right speakers deliver stereo audio 
output.

2

Bluetooth

®

 

communication button/
indicator

Press to enable/disable Bluetooth function. 
Lights to indicate the status of Bluetooth-
communications (manufacturing option).

3

Wireless 
communication button/
indicator

Press to enable/disable Wireless function. 
Lights to indicate the status of wireless 
LAN communications. (manufacturing 
option).

4

Microphone/Line-in 
jack

Accepts input from external microphones.

5

Headphones/
Speakers/Line-Out 
jack

Connects to audio line-out devices (e.g., 
speakers, headphones).

6

Battery indicator

Lights when the battery is being charged

7

Power indicator

Lights when the computer is on.

8

Latch

Locks and releases the lid.

"Launch keys" on page 10

#

Icon

Item

Description

#

Item

Description

 

Summary of Contents for Aspire 3610

Page 1: ...Aspire 3610 Series Service Guide PRINTED IN TAIWAN Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw ...

Page 2: ...II Revision History Please refer to the table below for the updates made on Aspire 3610 service guide Date Chapter Updates ...

Page 3: ...pect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and an...

Page 4: ... bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 5: ... NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printe...

Page 6: ...VI ...

Page 7: ...ormation 31 Main 32 Security 34 Boot 38 Exit 39 BIOS Flash Utility 40 Chapter 3 Machine Disassembly and Replacement 41 General Information 42 Before You Begin 42 Disassembly Procedure Flowchart 43 Removing the Battery Pack 45 Removing the Memory the HDD Module the Wireless LAN Card the ODD Module and the LCD Module 46 Removing the Memory and the HDD Module 46 Removing the Wireless LAN Card 46 Remo...

Page 8: ...r Auxiliary Input Device Check 56 Memory check 57 Power System Check 57 Touchpad Check 59 Power On Self Test POST Error Message 60 Index of Error Messages 61 Phoenix BIOS Beep Codes 64 Index of Symptom to FRU Error Message 68 Intermittent Problems 71 Undetermined Problems 72 Chpater 5 FRU Field Replaceable Unit List 73 Aspire 3610 Exploded Diagram 74 ...

Page 9: ... supporting Microsoft DirectX 9 0 T Dual independent display support T MPEG 2 DVD hardware assisted capability Storage subsystem T 40 60 80 GB ATA 100 hard disk drive T Optical drive options tDVD Dual double layer drive tDVD CD RW combo drive Input devices T 88 89 key keyboard T Built in touchpad with 4 way integrated scroll button T Four easy launch buttons T Two front access buttons WLAN LED but...

Page 10: ...nomics T Rugged yet extremely portable design T Stylish appearance T Full size keyboard with four programmable launch keys T Ergonomically centered touchpad pointing device T Internet 4 way scroll button I O Ports T Four USB 2 0 ports T Ethernet RJ 45 port T Modem RJ 11 port T Extternal display VGA port T Microphone line in jack T Headphones speakers line out port T Type II PC Card slot T DC in ja...

Page 11: ...ouch Pad 400 MHz LVDS RGB BIOS ROM 4M BITS 3 4 5 6 7 8 9 10 11 12 15 16 17 18 31 29 MDC Card G1421B Codec OP AMP 27 ACLINK 26 21 MODEM Mobile CPU ALC655 13 CRT CONN 14 LCD USB 4 PORT HDD MINI USB Blue tooth Dothan ENE KB3910 PM39LV040 70JCE 30 30 22 23 LAN 10 100 RTL8110CL 27 Line In Int MIC In 28 Mini PCI 802 11 B G DDR II 400 MHz 11 12 400MHz 23 TXFM PCMCIA ONE SLOT RJ45 ENE CB1410 PWR SW CP2211...

Page 12: ...nnector 2 MIC1 Microphone Cable Connector 8 U14 ENE KB3910SF C1 3 LID1 Lid Switch Cable Connector 9 U20 RTL8100CL 4 BLUE1 Bluetooth Cable Connector 10 RTC1 RTC Battery Connector 5 KB1 Keyboard Connector 11 PCH1 PC Card Slot 6 TPAD1 Touchpad FFC Connector 12 SPK1 Speaker Set Connector ...

Page 13: ...in board you get 1 DC1 Power Jack 12 ODD1 ODD Connector 2 LAN1 Ethernet Port Modem Jack 13 FAN1 Fan Connector 3 USB1 USB port 14 USB2 USB Port 4 CRT1 External Display Connector 15 USB3 USB Port 5 MDCW 1 Modem Cable Connector 16 USB4 USB Port 6 MDC Modem Board Connector 17 U49 South Bridge Intel FW82801FBM F518NC87 ...

Page 14: ... Slot1 19 LIN1 Microphone Line in Jack 9 DM1 DIMM Slot2 20 LOUT1 Headphones Speakers Line Out Jack 10 U45 North Bridge Intel 910GML 21 U53 BIOS ROM 11 HDD HDD Connector 22 PIN Description Pin1 Pin8 Clear Password Pin2 Pin7 No Function Pin3 Pin6 No Function Pin4 Pin5 No Function ...

Page 15: ...our computer 5 Touchpad Touch sensitive pointing device which functions like a computer mouse 6 Click buttons left center and right The left and right buttons function like the left and right mouse buttons the center button serves as a 4 way scroll button 7 Easy launch Buttons Buttons for launching frequently used programs 8 Status indicators Light Emitting Diodes LEDs that turn on and off to show...

Page 16: ...less communication button indicator Press to enable disable Wireless function Lights to indicate the status of wireless LAN communications manufacturing option 4 Microphone Line in jack Accepts input from external microphones 5 Headphones Speakers Line Out jack Connects to audio line out devices e g speakers headphones 6 Battery indicator Lights when the battery is being charged 7 Power indicator ...

Page 17: ...Type II PC Card 3 PC Card slot eject button Ejects the PC Card for the slot Icon Item Description 1 Optical drive Internal optical drive accepts CDs or DVDs depending on the optical drive type 2 Optical drive eject button Ejects the optical drive tray from the drive 3 Emergency eject hole Ejects the optical drive tray when the computer is turned off ...

Page 18: ...an AC adaptor 3 Ethernet RJ 45 port Connects to a Fast Ethernet network 4 Modem RJ 11 port Connects to a phone line 5 USB 2 0 port Connects to USB 2 0 devices e g USB mouse USB camera 6 External display VGA port Connects a display device e g external monitor LCD projector 7 Ventilation slots Enable the computer to stay cool even after prolonged use ...

Page 19: ... bay Houses the computer s main memory 2 Battery lock Locks the battery in place 3 Battery release latch Releases the battery for removal 4 Battery bay Houses the computer s battery pack 5 Cooling fan Helps keep the computer cool Note Do not cover or obstruct the opening of the fan 6 Wireless LAN and hard disk bay Houses the computer s WLAN and hard disk secured with three screws ...

Page 20: ...utton Press to run the Acer eManager Please see Acer eManager The mail and Web buttons are pre set to email and Internet programs but can be reset by users To set the Web browser mail and programmable keys run the Acer Launch Manager Icon Function Description Cap lock Lights when Cap Lock is activated Num lock Lights when Num Lock is activated Media Activity Indicates when the hard disc or optical...

Page 21: ...inger across the surface of the touchpad The central location on the palmrest provides optimum comfort and support Touchpad Basics The following teaches you how to use the touchpad Launch key Default application Mail Email application user programmable Web browser Internet browser user programmable Acer eManager user programmable P User programmable ...

Page 22: ...ers dry and clean when using the touchpad Also keep the touchpad dry and clean The touchpad is sensitive to finger movements Hence the lighter the touch the better the response Tapping too hard will not increase the touchpad s responsiveness Function Left Button 1 Right Button 4 Main touchpad 2 Center button 3 Execute Click twice quickly Tap twice at the same speed as double clicking the mouse but...

Page 23: ...ll alphabetic characters typed are in uppercase Num lock Fn F11 When Num Lock is on the embedded keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad Scroll lock Fn F12 When Scroll Lock is on the screen moves one line up or down wh...

Page 24: ... be used with other keys to provide a variety of function Tab Activates next taskbar button E Opens the My Computer window F1 Opens Help and Support F Opens the Find All Files dialog box R Opens the Run dialog box M Minimizes all windows Shift M Undoes the minimize all windows action Application key This key has the same effect as clicking the right mouse button it opens the application s context ...

Page 25: ... monitor if connected and both Fn F6 Screen blank Turns the display screen backlight off to save power Press any key to return Fn F7 Touchpad toggle Turns the internal touchpad on and off Fn F8 Speaker toggle Turns the speakers on and off Fn w Volume up Increases the speaker volume Fn y Volume down Decreases the speaker volume Fn x Brightness up Increases the screen brightness Fn z Brightness down...

Page 26: ... keyboard The US dollar sign 1 Open a text editor or word processor 2 Either directly press the Dollar key at the bottom right of the keyboard or hold Shift and then press the 4 key at the upper center of the keyboard NOTE This function varies by the operating system version NOTE Some fonts and software do not support the Euro symbol Please refer to www microsoft com typography faq faq12 htm for m...

Page 27: ... 2 keyboard and mouse USB 2 0 VGA BIOS CD ROM bootable IEEE 1394 BIOS password control Set by setup manual Second Level Cache Item Specification Cache controller Built in CPU Cache size 2MB for Intel Pentium M 725A Processor 1MB for Intel Celeron M 360 370 380 Processor 1st level cache control Always enabled 2st level cache control Always enabled Cache scheme control Fixed in write back System Mem...

Page 28: ...B 256MB 1024MB 1280MB 512MB 128MB 640MB 512MB 256MB 768MB 512MB 512MB 1024MB 512MB 1024MB 1536MB 1024MB 0MB 1024MB 1024MB 128MB 1152MB 1024MB 256MB 1280MB 1024MB 512MB 1536MB 1024MB 1024MB 2048MB LAN Interface Item Specification Chipset Realtek 8110CL Supports LAN protocol 10 100Mbps LAN connector type RJ45 LAN connector location Rear side Features Integrated 10 100 BASE T transceiver Wake on LAN ...

Page 29: ...AGATE ST9808210A Capacity MB 40000 60000 80000 Bytes per sector 512 512 512 Data heads 2 3 for Hitachi and Seagate 4 for Toshiba 4 for Hitachi 3 for Seagate Drive Format Disks 1 2 2 Spindle speed RPM 4200 RPM 4200 RPM 4200 RPM Performance Specifications Buffer size 2048KB 8192KB 8192KB Interface ATA ATAPI 6 ATA 6 ATA ATAPI 6 ATA 6 ATA ATA 6 ATA 6 Max media transfer rate disk buffer Mbytes s 372 35...

Page 30: ... 6Mbytes sec Sustained Max 10 8Mbytes sec Buffer Memory 2MB Interface Enhanced IDE ATAPI compatible Applicable disc format Support disc formats 1 Reads data in each CD ROM CD ROM XA CD 1 Video CD CD Extra and CD Text 2 Reads data in Photo CD single and Multi session 3 Reads standard CD DA 4 Reads and writes CD R discs 5 Reads and writes CD RW discs 6 Reads and writes in each dVD R RW Ver 1 1 7 Rea...

Page 31: ...el 910GML Memory size 64MB 128MB Interface DDR2 USB Port Item Specification Chipset Built in ICH6 M USB Compliancy Level 2 0 OHCI USB 1 1 and USB 2 0 Host controller Number of USB port 4 Location three on the left side one on the rear side Serial port function control Enable Disable by BIOS Setup PCMCIA Port Item Specification PCMCIA controller ENE CB1410 Supports card type Type II Number of slots...

Page 32: ... name Sanyo 4UR18650F 2 QC140 Panasonic CGR B 8B5AE Battery Type Li ion Pack capacity 4400 mAh for 8cell 4000mAh for 4cell Number of battery cell 8 4 Package configuration 4 cells in series 2 series in parallel Normal voltage 14 4V Charge voltage 16 8 0 2v LCD 15 inch Item Specification Vendor model name AU B150XG01 QDI QD15XL06 01 Hannstar HSD150PX14 A07 Screen Diagonal mm 381 15 0 inches 15 0 in...

Page 33: ...tion Vendor model name LG LP150X08 A3 LG LP154W01 A5K2 CHIMEI N154I1 L07 Screen Diagonal mm 15 0 inches 38 1cm 15 4 inches 390 1 Active Area mm 304 1x228 1 331 2x207 0 331 2x207 0 Display resolution pixels 1024x768 XGA 1280x800 WXGA 1280x800 WXGA Pixel Pitch 0 297x0 297 0 25875x0 25875 0 25875x0 25875 Pixel Arrangement R G B Vertical Stripe R G B Vertical Stripe R G B Vertical Stripe Display Mode ...

Page 34: ... 90V AC to 264V AC 47Hz to 63Hz Maximum input AC current 1 7A Inrush current 220A 115VAC 220A 230VAC Efficiency 82 min 115VAC input full load System Power Management ACPI mode Power Management Mech Off G3 All devices in the system are turned off completely Soft Off G2 S5 OS initiated shutdown All devices in the system are turned off completely Working G0 S0 Individual devices such as the CPU and h...

Page 35: ...ut entering BIOS Setup Utility please set the parameter to enabled Press F12 during POST to enter multi boot menu In this menu user can change boot device without entering BIOS SETUP Utility PhoenixBIOS Setup Utility CPU Type Intel R Pentium R M processor 1 86GHz CPU Speed System BIOS Ver V0 06A VGA BIOS Ver 1277 KBC Ver 07 07 Serial Number xxxxxxxxxxxxxxxxxxxxxx Asset Tag Number N A Produce Name ...

Page 36: ...tem T Press while you are in any of the menu options to go to the Exit menu T In any menu you can load default settings by pressing t You can also press u to save any changes made and exit the BIOS Setup Utility NOTE You can change the value of a parameter if it is enclosed in square brackets Navigation keys for a particular menu are shown on the bottom of the screen Help for parameters are found ...

Page 37: ...e keyboard Serial Number This field displays the serial number of this unit Asset Tag Number This field displays the asset tag number of the system Product Name This field shows product name of the system Manufacturer Name This field displays the manufacturer of this system UUID Number This will be visible only when an internal LAN device is presenting UUID 32bytes PhoenixBIOS Setup Utility CPU Ty...

Page 38: ...y Information Main Security Boot Exit Item Specific Help System Time 09 25 48 System Date 07 08 2005 System Memory 640 KB Extended Memory 510 MB Video Memory 128MB Quiet Boot Enabled Power on display Auto Network boot Enabled F12 Boot Menu Disabled Tab Shift Tab or Enter selects field F1 Help Select Item F5 F6 Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select 4Sub Menu F10 Save and...

Page 39: ...es if Customer Logo will be displayed or not shows Summary Screen is disabled or enabled Enabled Customer Logo is displayed and Summary Screen is disabled Disabled Customer Logo is not displayed and Summary Screen is enabled Option Enabled or Disabled Power on display Auto During power process the system will detect if any display device is connected on external video port If any external display ...

Page 40: ... is Clear Supervisor Password is Clear Set User Password Set Supervisor Password Password on Boot Disabled Supervisor Password controls accesses of the whole setup utility It can be used to boot up when Password on boot is enabled F1 Help Select Item F5 F6 Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select 4 Sub Menu F10 Save and Exit Enter Enter Exit Security Primary HardDisk Secur...

Page 41: ...ou can opt to enable the Password on boot parameter 5 When you are done press u to save the changes and exit the BIOS Setup Utility Removing a Password Follow these steps Parameter Description Option User Password is Shows the setting of the user password Clear or Set Supervisor Password is Shows the setting of the Supervisor password Clear or Set Set User Password Press Enter to set the user pass...

Page 42: ...e Set Supervisor Password parameter and press the e key The Set Password box appears 2 Type the current password in the Enter Current Password field and press e 3 Type a password in the Enter New Password field Retype the password in the Confirm New Password field 4 Press e After setting the password the computer sets the User Password parameter to Set 5 If desired you can enable the Password on b...

Page 43: ...Chapter 2 37 If the new password and confirm new password strings do not match the screen will display the following message ...

Page 44: ... CD ROM in module bay PhoenixBIOS Setup Utility Information Main Security Exit Item Specific Help Hard Drive CD ROM DVD Drive Keys used to view or configure devices Enter to expands or collapses devices with a or F5 and F6 moves the device up or down F1 Help Select Item F5 F6 Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select 4 Sub Menu F10 Save and Exit Network Boot Boot Floppy Dev...

Page 45: ...setup data to CMOS Load Setup Default Load default values for all SETUP item Discard Changes Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS PhoenixBIOS Setup Utility Information Main Security Boot Item Specific Help Exit Saving Changes Exit Disarding Changes Load Setup Defaults Exit System Setup and save your changes to CMOS F1 Help Select Item F5 F6 Change...

Page 46: ...ery Diskette before you use the Phlash utility NOTE Do not install memory related drivers XMS EMS DPMI when you use the Phlash NOTE Please use the AC adaptor power supply when you run the Phlash utility If the battery pack does not contain enough power to finish BIOS flash you may not boot the system because the BIOS is not completely loaded Fellow the steps below to run the Phlash 1 Prepare a boo...

Page 47: ...r preventing electrostatic discharge T Small Philips screw driver T Philips screwdriver T Plastic flat head screw driver T Tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components When you remove the stripe cover please be careful not to scrape the cover Ch...

Page 48: ... Begin Before proceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system 3 Remove the battery pack ...

Page 49: ... Battery Middle Cover HDD Cover DIMM Cover H 2 P 1 HDD Module O 4 H 3 CPU Lower Case Assembly 86 9A353 3R0 2 Modem Board Memory ODD Module Wireless LAN Card HDD HDD Bracket M 4 Keyboard LCD Module J 2 on bottom side K 2 on top side E 1 on upper case assemby E 12 on bottom side F 3 on bottom side A 2 on rear side Upper Case Assembly N 3 Upper Case Touchpad Assembly Touchpad Bracket Touchpad Lower C...

Page 50: ... G SCREW M2 3 NYLON 1JMCPC 420325 86 9A352 3R0 H SCREW 86 9A352 4R0 I SCREW M2 5 4L NYLOCK BLACK ZN 86 9A353 4R0 J SCREW M2 5X6 86 9A353 6R0 K SRW M2 5 8L B ZN NYLOK 700 86 9A353 8R0 L SCRW M2 5 L3 NON NYLOK 86 9A523 3R0 M SCREW M3x4 86 9A524 4R0 86 9A524 4R0 N SCREW WAFER NYLOK NI 2ML3 86 9A552 3R0 O SCRW M2 4 WAFER NI 86 9A552 4R0 P SCRW M2 5 3 WAFER NI 86 9A553 3R0 4 screw caps J 4 for 15 J 8 f...

Page 51: ...Chapter 3 45 Removing the Battery Pack 1 Unlock the battery lock 2 Slide the battery latch then remove the battery ...

Page 52: ...eering sample does not have wireless LAN card Therefore the image does not show wireless LAN antenna wireless LAN card Please refer to below section How to Remove the Wireless LAN Card for more details 5 Remove four screws fastening the HDD module 6 Pull the HDD module backwards then detach it How to Remove the Wireless LAN Card 1 Disconnect the main and the auxiliary antennae 2 Pop out the wirele...

Page 53: ...D module as shown 2 Use a flat headed screwdriver to push the ODD module outwards then remove it Removing the LCD Module 1 Open the notebook as the impage shows 2 Detach the middle cover carefully as shown 3 Remove the screw holding the keyboard 4 Turn over the keyboard as shown 5 Disconnect the keyboard cable then remove the keyboard ...

Page 54: ...enna from the main unit as shown 7 Take out the LCD cable from the main unit then disconnect the cable 8 Remove two screws fastening the LCD module 9 Remove another two screws on the bottom as shown 10 Then detach the entire LCD module cautiously ...

Page 55: ...d the lower case assembly 4 Then remove 13 screws on the bottom as shown NOTE Screw type for red circle is M2 5x8 and screw type for yellow circle is M2 5x6 5 Open the upper case assembly as shown 6 After you open the upper case assembly please disconnect the lid switch cable 7 Raise upright the upper case assembly as shown then detach it Disassembling the Upper Case Assembly 1 Disconnect the touc...

Page 56: ...th cable then remove the bluetooth module 2 Disconnect the speaker set cable from the main board 3 Remove two screws fastening the main board to the lower case 4 Remove two hex screws holding the main board on the rear side 5 Then take out the main board from the lower case carefully 6 Disconnect the fan cable 7 Remove two screw that hold the system fan then remove it ...

Page 57: ...e modem board 10 Disconnect the modem cable from the modem board 11 Remove the three screws holding the CPU heatsink then remove it 12 Use a flat headed screwdriver to release the CPU socket lock see two pictures below 13 Remove the CPU from the socket carefully 14 Remove the two screws fastening north bridge plate then remove it ...

Page 58: ...52 Chapter 3 15 Remove the three screws fastening the speaker set 16 Tear off the tape holding the speaker set 17 Take out the speaker set from the lower case This completes main unit disassembly ...

Page 59: ...cover then disconnect the LCD cable from the inverter 6 Disconnect the inverter cable and remove the inverter 7 Remove two screws fastening the LCD assembly 8 Take out the LCD assembly from Remove another screw holding the LCD bracket on the other side 9 Remove the four screws fastening the LCD left bracket then remove it 10 Remove the four screws fastening the LCD right bracket then remove the br...

Page 60: ...External Modules Disassembling the HDD Module 1 Remove the two screws holding the HDD bracket on one side 2 Remove another two screws holding the HDD bracket on the other side 3 Then take the hard disc drive out from the HDD bracket ...

Page 61: ... which page to go to Symptoms Verified Go To Power failure The power indicator does not go on or stay on Power System Check on page 57 POST does not complete No beep or error codes are indicated Power On Self Test POST Error Message on page 60 Undetermined Problems on page 72 POST detects an error and displayed messages on screen Error Message List on page 61 Other symptoms i e LCD display problem...

Page 62: ...label can cause damage to the drive or can cause the drive to fail Do the following to select the test device 1 Boot from the diagnostics diskette and start the diagnostics program 2 See if CD ROM Test is passed when the program runs to CD ROM Test 3 Follow the instructions in the message window If an error occurs reconnect the connector on the System board If the error still remains 1 Reconnect t...

Page 63: ...ns in the message window NOTE Make sure that the DIMM is fully installed into the connector A loose connection can cause an error Power System Check To verify the symptom of the problem power on the computer using each of the following power sources 1 Remove the battery pack 2 Connect the power adapter and check that power is supplied 3 Disconnect the power adapter and install the charged battery ...

Page 64: ...e following T Replace the System board T If the problem is not corrected see Undetermined Problems on page 72 T If the voltage is not correct go to the next step NOTE An audible noise from the power adapter does not always indicate a defect 3 If the power on indicator does not light up check the power cord of the power adapter for correct continuity and installation 4 If the operational charge doe...

Page 65: ...battery pack that has less than 50 of the total power remaining when installed in the computer If the battery status indicator does not light up remove the battery pack and let it return to room temperature Re install the battery pack If the charge indicator still does not light up replace the battery pack If the charge indicator still does not light up replace the DC DC charger board Touchpad Che...

Page 66: ...ext possible FRU to be replaced when servicing a computer If the symptom is not listed see Undetermined Problems on page 72 The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function NOTE Most of the error messages occur during POST Some of them display information about a hardware device e g the amount of memory installed Others may i...

Page 67: ...ault Settings in BIOS Setup Utility Hard disk drive System board Stuck Key see Keyboard or Auxiliary Input Device Check on page 56 Keyboard error see Keyboard or Auxiliary Input Device Check on page 56 Keyboard Controller Failed see Keyboard or Auxiliary Input Device Check on page 56 Keyboard locked Unlock key switch Unlock external keyboard Monitor type does not match CMOS Run Setup Run Load Defa...

Page 68: ... Setup Utility System cache error Cache disabled System board CPU ID System board DMA Test Failed DIMM System board Software NMI Failed DIMM System board Fail Safe Timer NMI Failed DIMM System board Device Address Conflict Run Load Default Settings in BIOS Setup Utility RTC battery System board Allocation Error for device Run Load Default Settings in BIOS Setup Utility RTC battery System board Fai...

Page 69: ...source battery pack and power adapter See Power System Check on page 57 Reconnect the LCD connector Hard disk drive LCD inverter ID LCD cable LCD Inverter LCD System board No beep power on indicator turns on and LCD is blank But you can see POST on an external CRT Reconnect the LCD connectors LCD inverter ID LCD cable LCD inverter LCD System board No beep power on indicator turns on and a blinking...

Page 70: ...efore memory autosize 18h 8254 timer initialization 1Ah 8237 DMA controller initialization 1Ch Reset Programmable Interrupt Controller 20h 1 3 1 1 Test DRAM refresh 22h 1 3 1 3 Test 8742 Keyboard Controller 24h Set ES segment register to 4 GB 26h Enable A20 line 28h Autosize DRAM 29h Initialize POST Memory Manager 2Ah Clear 215 KB base RAM 2Ch 1 3 4 1 RAM failure on address line xxxx 2Eh 1 3 4 3 R...

Page 71: ... Enable external and CPU caches 69h Setup System Management Mode SMM area 6Ah Display external L2 cache size 6Bh Load custom defaults optional 6Ch Display shadow area message 6Eh Display possible high address for UMB recovery 70h Display error messages 72h Check for configuration errors 76h Check for keyboard errors 7Ch Set up hardware interrupt vectors 7Eh Initialize coprocessor if present 80h Di...

Page 72: ...key lock A4h Initialize Typematic rate A8h Erase F2 prompt AAh Scan for F2 key stroke ACh Enter SETUP AEh Clear Boot flag B0h Check for errors B2h POST done prepare to boot operating system B4h 1 One short beep before boot B5h Terminate QuietBoot optional B6h Check password optional B9h Prepare Boot BAh Initialize DMI parameters BBh Initialize PnP Option ROMs BCh Clear parity checkers BDh Display ...

Page 73: ...uge Segment E9h Initialize Multi Processor EAh Initialize OEM special code EBh Initialize PIC and DMA ECh Initialize Memory type EDh Initialize Memory size EEh Shadow Boot Block EFh System memory test F0h Initialize interrupt vectors F1h Initialize Run Time Clock F2h Initialize video F3h Initialize System Management Mode F4h 1 Output one beep before boot F5h Boot to Mini DOS F6h Clear Huge Segment...

Page 74: ...s displayed LCD inverter ID LCD inverter LCD cable LCD System board Indicator Related Symptoms Symptom Error Action in Sequence Indicator incorrectly remains off or on but system runs correctly Reconnect the inverter board Inverter board System board Power Related Symptoms Symptom Error Action in Sequence Power shuts down during operation Power source battery pack and power adapter See Power Syste...

Page 75: ...o sound Speaker System board Power Management Related Symptoms Symptom Error Action in Sequence The system will not enter hibernation See Save to Disk S4 on page 26 Keyboard if control is from the keyboard Hard disk drive System board The system doesn t enter hibernation mode and four short beeps every minute Press Fn oand see if the computer enters hibernation mode Touchpad Keyboard Hard disk con...

Page 76: ...5 LCD CRT Both display switching System board USB does not work correctly System board Print problems Ensure the Parallel Port in the Onboard Devices Configuration of BIOS Setup Utility is set to Enabled Onboard Devices Configuration Run printer self test Printer driver Printer cable Printer System Board Serial or parallel port device problems Ensure the Serial Port in the Devices Configuration of...

Page 77: ... discharge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problem do the following 1 Run the advanced diagnostic test for the system board in loop mode at least 10 times 2 If no error is detected do not replace any FRU 3 If any error is detected replace the FRU Rerun the test to verify that there are no more errors ...

Page 78: ...operating correctly See Power System Check on page 57 1 Power off the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices T Non Acer devices T Printer mouse and other external devices T Battery pack T Hard disk drive T DIMM T CD ROM Diskette drive Module T PC Cards 4 Power on the computer 5 Determine if the problem...

Page 79: ...ade it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts you should...

Page 80: ...Q2 Q3 D VTS 1 7 16 1 2 1 26 1 3 16 1 2 1 6 7 41 1 2 1 3 1 26 36 1 2 1 26 2 41 91 26 1 36 1 3 1 4 1 3 1 5 3 91 291 26 1 4 1 36 1 56 1 5 1 9 4 291 426 1 3 1 6 1 5 1 7 1 5 2 3 4 426 911 1 4 1 9 1 8 2 2 1 7 2 6 5 BOH UPM 1ಳ 41ಳ 1 3ಳ 41ಳ 71ಳ 1 6ಳ 71ಳ 1ಳ 2ಳ OP QBSU OP EFTDSJQUJPO R UZ SFW SFNBSL 2 51 5D619 112 Obnf Qmbuf 2 2 3 71 5D618 113 Cpmtfob Njeemf Dpwfs BTTZ 2 2 4 71 5F214 112 BTTZ M DBTF Cpmtfob...

Page 81: ...2045 56 25020 001 N A TOUCHPAD BOARD SYNPATICT M61PUF1G372 56 17004 071 N A MODEM BOARD FOXCONN T60M845 01 54 09011 641 CABLE N A TOUCHPAD CABLE 50 4E102 001 N A POWER CORD 10A 125V US 27 01518 521 N A COVER SWITCH CABLE 50 4C506 001 N A MODEM CABLE 50 4C504 001 CASE COVER BRACKET ASSEMBLY 2 MIDDLE COVER 60 4C507 004 6 HDD COVER 60 4E106 001 3 LOWER CASE W DIMM COVER SPEAKER 60 4E103 001 Aspire 36...

Page 82: ... A PCMCIA DUMMY CARD 42 4C518 001 N A TOUCHPAD BRACKET 60 4C510 002 5 DIMM COVER 60 4E105 001 N A HINGE PACK 15 4 LEFT RIGHT 6K 4C5CS 001 COMBO Drive 10 COMBO MODULE 24X 65 4E104 001 N A OPTICAL BRACKET 33 4C511 002 N A ODD BEZEL 60 4E108 001 Aspire 3610 FRU List ...

Page 83: ...Z INTEL KC NC001 360 N A CPU CEL M380 1 6GMHZ INTEL KC NC001 380 N A CPU DOTHAN730 1 6GMHZ INTEL KC N0001 730 N A CPU DOTHAN740 1 73GMHZ INTEL KC N0001 740 N A CPU DOTHAN750 1 87GMHZ INTEL KC N0001 750 N A CPU DOTHAN760 2GMHZ INTEL KC N0001 760 N A CPU DOTHAN770 2 13GMHZ INTEL KC N0001 770 DVD RW DRIVE 10 DVD RW MODUL 8X DUAL 65 4E105 001 N A OPTICAL BRACKET 33 4C511 002 N A ODD BEZEL 60 4E108 001...

Page 84: ...0G WD WD400UE 00HCT0 KH 04008 020 HDD 40G SAMSUNG MP0402H KH 0400B 002 HDD MODULE 60G 65 4E101 001 HDD BRACKET 60 4E107 001 HDD 60G SEAGATE ST960821A KH 06001 002 HDD 60G TOSHIBA MK6025GAS KH 06004 004 HDD 60G HITACHI C25N060ATMR04 KH 06007 006 HDD MODULE 80G 65 4E103 001 HDD BRACKET 60 4E107 001 HDD 80G TOSHIBA MK8025GAS KH 08004 003 HDD 80G HITACHI IC25N080ATMR04 KH 08007 007 HEATSINK N A CPU HE...

Page 85: ...ET 15 RIGHT Note The image displays LCD bracket right and left 33 4C503 001 N A LCD BRACKET 15 LEFT Note The image displays LCD bracket right and left 33 4C504 001 N A LCD CABLE 15 XGA FVC 50 4C510 001 N A LCD BEZEL 15 4 W LOGO 60 4C503 004 N A LCD PANEL 15 W HINGE LOGO 60 4C519 004 Aspire 3610 FRU List ...

Page 86: ... 8 LK 15405 005 N A LCD 15 4 WXGA SAMSUNG LTN154X3 L01 G LK 15406 006 N A LCD 15 4 WXGA LG LP154W01 TLA2 LK 15408 014 N A LCD 15 4 WXGA CHIMEI N154I1 L07 LK 1540D 004 MAINBOARD 20 MAINBOARD MORAR W O CPU W MODEM MODEM CABLE PCMCIA SLOT RTC BATTERY 55 4E101 D02 MEMORY N A SDIMM 256M NANYA NT256T64UH4A0FN 37B KN 25603 020 N A SDIMM 256M HYNIX HYMP532S64P6 C4 KN 2560G 006 N A SDIMM 256M INFINEON HYS6...

Page 87: ...EYBOARD 88KEY DARFON NSK H3M1D UI 99 N5982 M1D KEYBOARD 89KEY DARFON NSK H3M0U UK 99 N5982 M0U KEYBOARD 88KEY SUNREX K032130A1 UI 90 4C507 S1D KEYBOARD 88KEY DARFON NSK H30M02 CH 99 N5982 M02 KEYBOARD 89KEY DARFON NSK H3M0S SP 99 N5982 M0S AS1680 AS1410 KEYBOARD DARFON THAI TBD AS1680 AS1410 KEYBOARD DARFON BRAZILIAN PROTUGESE TBD AS1680 AS1410 KEYBOARD DARFON KOREA TBD KEYBOARD 89KEY DARFON NSK H...

Page 88: ...YBOARD DARFON JAPANESE TBD KEYBOARD 88KEY DARFON NSK H3M0L GK 99 N5982 M0L KEYBOARD 88KEY DARFON NSK H3M0H HB 99 N5982 M0H KEYBOARD 88KEY DARFON NSK H3M0R RU 99 N5982 M0R AS1680 AS1410 KEYBOARD DARFON SLOVENIA TBD AS1680 AS1410 KEYBOARD DARFON CROATIA TBD HEATSINK N A NORTH BRIDGE PLATE 60 4E113 001 MISCELLANEOUS N A LCD SCREW RUBBER 47 4C505 001 N A LCD SCREW RUBBER 47 4C506 001 N A LOGO PLATE PA...

Page 89: ...SCREW 86 9A323 8R0 N A SCREW 86 9A352 3R0 12 SCREW 86 9A352 4R0 N A SCREW 86 9A353 4R0 14 SCREW 86 9A353 6R0 15 SCREW 86 9A353 8R0 N A SCREW 86 9A523 3R0 N A SCREW 86 9A524 4R0 N A SCREW 86 9A552 3R0 16 SCREW 86 9A552 4R0 17 SCREW 86 9A553 3R0 Aspire 3610 FRU List ...

Page 90: ...84 Chapter 6 ...

Page 91: ... package 20 type 20 D DIMM Combinations 21 Disassembly Battery Pack 49 Procedure Flowchart 48 Display 2 display hotkeys 16 Display Standby Mode 29 DVD ROM Interface 23 24 E Environmental Requirements 29 Error Symptom to Spare Part Index 71 External CD ROM Drive Check 67 F Features 1 Flash Utility 43 Floppy Disk Drive Interface 22 FRU Field Replaceable Unit List 88 H Hard disk 23 Hard Disk Standby ...

Page 92: ...er System Check 68 Battery Pack 70 Power Adapter 69 R Removing the Battery Pack 50 S Second Level Cache 20 speakers hotkey 16 Standby Mode 29 System Check Procedures 67 System Diagnostic Diskette 43 System Memory 21 System Utilities 32 System Utility Diskette 43 T Temperature 29 Test Compatible Components 104 Touchpad 20 touchpad hotkey 16 Touchpad Check 70 Troubleshooting 66 U Undetermined Proble...

Page 93: ...Index 87 ...

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