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 Troubleshooting my computer

66

English

Please note, on first booting your notebook, that you can skip the 
Internet Connection setup, as it is not necessary to affect the 
installation of your overall Operating System. After the Operating 
System is setup, you can proceed with the Internet Connection 
setup. 

Troubleshooting tips

This notebook computer incorporates an advanced design that delivers 
onscreen error message reports to help you solve problems. 

If the system reports an error message or an error symptom occurs, see 
“Error messages” on page 66. If the problem cannot be resolved, 
contact your dealer. See “Requesting service” on page 67.

Error messages

If you receive an error message, note the message and take the 
corrective action. The following table lists the error messages in 
alphabetical order together with the recommended course of action.

Error Messages

Corrective Action

CMOS Battery Bad

Contact your dealer or an authorised service 
center.

CMOS Checksum Error

Contact your dealer or an authorised service 
center.

Disc Boot Failure

Insert a system (bootable) disc into the floppy 
drive (A:), then press <Enter> to reboot.

Equipment 
Configuration Error

Press <F2> (during POST) to enter the BIOS Utility; 
then press Exit in the BIOS Utility to reboot.

Hard Disc 0 Error

Contact your dealer or an authorised service 
center.

Hard Disc 0 Extended 
Type Error

Contact your dealer or an authorised service 
center.

Summary of Contents for Aspire 1690 Series

Page 1: ...Aspire 1690 Series User s Guide...

Page 2: ...dence concerning your unit should include the serial number model number and purchase information No part of this publication may be reproduced stored in a retrieval system or transmitted in any form...

Page 3: ...s guide introduces you to the many ways your computer can help you be more productive This guide provides clear and concise information about the computer so read it thoroughly If you ever need to pri...

Page 4: ...er by closing the display cover or by pressing the sleep hot key Fn F4 See Moving around with your Notebook PC on page 29 Note If you cannot power off the computer normally press and hold the power bu...

Page 5: ...l traffic When unplugging the power cord do not pull on the cord itself but pull on the plug The total ampere ratings of the equipment plugged in should not exceed the ampere rating of the cord if you...

Page 6: ...ith Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including int...

Page 7: ...ock keys 14 Embedded numeric keypad 15 Windows keys 16 Hot keys 17 The Euro Symbol 19 The US dollar sign 19 Launch keys 20 Touchpad 21 Touchpad basics 21 Ejecting the optical CD or DVD drive tray 23 U...

Page 8: ...s 35 Setting passwords 35 Expanding through options 37 Connectivity options 37 Fax Data modem 37 Built in network feature 38 Fast Infrared 38 Universal Serial Bus 39 IEEE 1394 port 39 PC Card slot 40...

Page 9: ...te factory default image CD 57 Re install bundled software without CD 58 Change password 58 Acer disc to disc recovery 59 Multilingual operating system installation 59 Restore without a Recovery CD 59...

Page 10: ...x...

Page 11: ...s illustrated in the Just for Starters poster let us show you around your new Aspire computer Front view Item Description 1 Display screen Also called Liquid Crystal Display LCD displaying computer ou...

Page 12: ...uttons the center button serves as a 4 way scroll button 6 Touchpad Touch sensitive pointing device which functions like a computer mouse 7 Status indicators Light Emitting Diodes LEDs that turn on an...

Page 13: ...th infrared devices e g infrared printer and IR aware computer 3 Power indicator Lights when the computer is on 4 Battery indicator Lights when the battery is being charged 5 Bluetooth communication b...

Page 14: ...on 7 Line in jack Accepts audio line in devices e g audio CD player stereo walkman 8 Mic in jack Accepts inputs from external microphone 9 Speaker Line Out Headphone jack Connects to audio line out de...

Page 15: ...odule installed Item Description 1 Optical drive Internal optical drive accepts CDs or DVDs depending on the optical drive type 2 LED indicator Lights up when the optical drive is active 3 Emergency e...

Page 16: ...4 in 1 card reader is a manufacturing option subject to configuration Only one card can operate at any given time 5 Two USB 2 0 ports Connect to Universal Serial Bus USB 2 0 devices e g USB mouse USB...

Page 17: ...tem Description 1 Power jack Connects to an AC adapter 2 External display port Connects to a display device e g external monitor LCD projector 3 Security keylock Connects to a Kensington compatible co...

Page 18: ...ease latch Unlatches the battery to remove the battery pack 3 Battery bay Houses the computer s battery pack 4 Battery lock Locks the battery in place 5 Cooling fan Helps keep the computer cool Note D...

Page 19: ...o Thin Film Transistor TFT displaying at 15 0 XGA 1024x768 15 4 WXGA 1280x800 15 0 SXGA 1400x1050 Acer CrystalBrite for selected models ATI MOBILITY RADEON X600 with 64 128 MB of video memory for sele...

Page 20: ...e with scroll function I O ports One Type II PC Card slot One RJ 11 phone jack V 92 56Kbps modem One RJ 45 network jack One DC in jack AC adapter One external monitor port One speaker headphone out ja...

Page 21: ...80 RH System Microsoft Windows XP Home Pro MCE MCE for selected models ACPI 1 0b support DMI 2 0 compliant Wi Fi compliant Power 8 cell 65W or 4 cell 32W Li ion battery pack 65W AC adapter 19V 3 42A O...

Page 22: ...easy to read status icons on the upper right above the keyboard Icon Function Description Caps Lock Lights when Caps Lock is activated Num Lock Lights when Num Lock is activated Media activity Lights...

Page 23: ...r is closed the state or features can still be seen 1 Charging the light shows amber when the battery is charging 2 Fully charged light shows green when in AC mode Icon Function Description Power Ligh...

Page 24: ...c characters typed are in uppercase Num Lock Fn F11 When Num Lock is on the embedded keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mod...

Page 25: ...upper right corner of the keycaps To simplify the keyboard legend cursor control key symbols are not printed on the keys Desired Access Num Lock On Num Lock Off Type numbers Use embedded keypad in th...

Page 26: ...nu It can also be used with other keys to provide a variety of functions Tab Activates the next Taskbar button E Opens the My Computer window F1 Opens Help and Support F Opens the Find All Files dialo...

Page 27: ...re pressing the other key in the hot key combination Hot Key Icon Function Description Fn F1 Hot key help Displays help on hot keys Fn F2 eSetting Launches the eSetting in the eManager set by the Acer...

Page 28: ...splay screen backlight off to save power Press any key to return Fn F7 Touchpad toggle Turns the internal touchpad on and off Fn F8 Speaker toggle Turns the speakers on and off Fn Volume up Increases...

Page 29: ...ol at the bottom right of the keyboard or hold Alt Gr and then press the Euro symbol at the upper center of the keyboard The US dollar sign 1 Open a text editor or word processor 2 Either directly pre...

Page 30: ...the Acer eManager Please see Acer eManager on page 26 The mail and Web browser are default for Email and Internet programs but can be reset by users To set the Web browser mail and programmable keys...

Page 31: ...you how to use the touchpad Move your finger across the touchpad to move the cursor Press the left 1 and right 3 buttons located on the edge of the touchpad to do selection and execution functions The...

Page 32: ...ot increase the touchpad s responsiveness Function Left button Right button Tap Execute Click twice quickly Tap twice at the same speed as double clicking a mouse button Select Click once Tap once Dra...

Page 33: ...ecting the optical CD or DVD drive tray To eject the optical drive tray when the computer is turned on press the drive eject button When the power is off you can eject the drive tray using the emergen...

Page 34: ...the computer lets you connect a Kensington compatible computer security lock Wrap a computer security lock cable around an immovable object such as a table or handle of a locked drawer Insert the lock...

Page 35: ...th 16 bit high fidelity AC 97 stereo audio and dual stereo speakers Adjusting the volume Adjusting the volume on the computer is as easy as pressing some buttons See Hot keys on page 17 for more infor...

Page 36: ...ePresentation Acer ePowerManagement and Acer eRecovery To set the Acer Empowering Key see Launch keys on page 20 Acer eSetting is an easy way to manage the settings and security of your PC Acer ePres...

Page 37: ...allows you to set the four launch keys located above the keyboard Launch keys on page 20 for the location of the launch keys You can access the Launch Manager by clicking on Start All Programs and the...

Page 38: ...Start All Programs and click on Acer GridVista You may choose any one of the four display settings indicated below Double Vertical Triple Major at left Triple Major at right or Quad GridVista is simpl...

Page 39: ...ternal monitor and other external devices 7 Disconnect the Kensington lock if you are using one to secure the computer Moving around When you are just moving within short distances for example from yo...

Page 40: ...ably do not need to take anything with you other than the computer What to bring to long meetings If your meeting lasts longer than 2 5 hours or if your battery is not fully charged you may want to ta...

Page 41: ...ling to and from work Minimise the effects of temperature changes by keeping the computer with you If you need to stop for an extended period of time and cannot carry the computer with you leave the c...

Page 42: ...the computer as if you were taking it home Make sure that the battery in the computer is charged Airport security may require you to turn on your computer when carrying it into the gate area What to t...

Page 43: ...you need to show it to customs officials International Traveler s Warranty passport Special considerations Follow the same special considerations as when traveling with the computer In addition these...

Page 44: ...words protect your computer from unauthorised access Setting these passwords creates several different levels of protection for your computer and data Supervisor Password prevents unauthorised entry i...

Page 45: ...s Enter When the User Password is set and the password on boot parameter is enabled a prompt appears at boot up Type the User Password and press Enter to use the computer If you enter the password inc...

Page 46: ...36 English...

Page 47: ...vices to the computer see your online guide for more details Fax Data modem Your computer has a built in V 92 56Kbps AC 97 Link fax data modem Warning This modem port is not compatible with digital ph...

Page 48: ...able from the network jack on the rear of the computer to a network jack or hub on your network Fast Infrared The computer s Fast Infrared FIR port allows you to do wireless data transfer with other I...

Page 49: ...allows you to connect USB peripherals without taking up precious system resources IEEE 1394 port The computer s IEEE 1394 port allows you to connect to an IEEE 1394 compatible device like a video came...

Page 50: ...ards CardBus improves on the 16 bit PC card technology by expanding the bandwidth to 32 bits Note Refer to your card s manual for details on how to install and use the card and its functions Inserting...

Page 51: ...over then lift up and remove the memory cover 3 a Insert the memory module diagonally into the slot then b gently press it down until it clicks into place 4 Replace the memory cover and secure it with...

Page 52: ...boot sequence in the BIOS Utility activate the BIOS Utility then select Boot from the categories listed at the top of the screen Disc to Disc Recovery enable To enable Disc to Disc Recovery Hard Disk...

Page 53: ...ximum of five times including the first time after which the last region code set will remain permanent Recovering your hard disc does not reset the number of times the region code has been set Refer...

Page 54: ...the serial and parallel ports and video memory If no activity is detected for a period of time called an inactivity timeout the computer stops some or all of these devices in order to conserve energy...

Page 55: ...photos stored on your hard drive or any removable media Video watch and or edit video clips Music listen to music files in a variety of formats Burner create CDs and or DVDs to share or archive data A...

Page 56: ...aker toggle Fn Volume up increases the speaker volume Fn Volume down decreases the speaker volume Fn Brightness up increases the screen brightness Fn Brightness down decreases the screen brightness Fn...

Page 57: ...page use the buttons at the lower right to scroll through the pages Advanced Settings There are settings in the Aspire Arcade that allow you to fine tune its performance to your machine and your perso...

Page 58: ...ontent click Up one level To return to a previous screen click Return The buttons in the upper right Minimize Maxi mize and Close have standard PC behaviours To quit Aspire Arcade click the Close butt...

Page 59: ...ng special controls are added to the pop up panel DVD Menu Subtitle Language Angle The currently playing disc will be shown in the area above the list of drives This page is also displayed when you pr...

Page 60: ...f the disc you are watching while Vivid Bright and Theatre add enhanced colour to the video display Clear vision is a video enhancement technology that detects video content and dynamically adjusts th...

Page 61: ...hotos individually or as a slide show from any available drive on your computer Click Album button on the Arcade Home page to show the Album main page The content area on the right shows both individu...

Page 62: ...Slideshow settings To change slideshow settings click the Settings button on the Album page The Slide duration setting determines how long each slide is shown before automatically advancing to the ne...

Page 63: ...een The pop up control panel will appear at the bottom of the screen when you move the mouse To return to the Video page click Stop Editing a video file Click the Video Edit to open the PowerDirector...

Page 64: ...content area The songs in the folder are shown in the content area while the left side has controls for Play Random and Repeat all The Visualize option allows you to watch computer generated visualiz...

Page 65: ...Turn digital photos into a Slideshow VCD with background music that can be played by most DVD players Bring new life to your video clips and share any event with your friends and family for playback o...

Page 66: ...on certain models Note For systems that do not have a built in optical disc burner plug in an external USB or IEEE 1394 compatible optical disc burner before entering Acer eRecovery for optical disc r...

Page 67: ...and follow the onscreen instructions to complete the restore process Note The Restore C item is enabled only if there is a user backup stored on the hard drive D Please refer to the Create backup sect...

Page 68: ...the needed software and may take few seconds to bring up the software content window Change password Acer eRecovery and Acer disc to disc recovery are protected by a password that can be changed by th...

Page 69: ...y operations 5 The system will install the operating system and language you choose Restore without a Recovery CD This recovery process helps you restore the C drive with the original software content...

Page 70: ...3 The message The system has password protection Please enter 000000 is displayed 4 Enter six zeros and continue 5 The Acer Recovery main page appears 6 Use the arrow keys to scroll through the items...

Page 71: ...Troubleshooting my computer...

Page 72: ...ad it before calling a technician if a problem occurs Solutions to more serious problems require opening up the computer Do not attempt to open the computer by yourself Contact your dealer or an autho...

Page 73: ...uter and to the power outlet If it is lit check the following Is a non bootable non system disc in the external USB floppy drive Remove or replace it with a system disc and press Ctrl Alt Del to resta...

Page 74: ...rom the computer Check the following The volume may be muted In Windows look at the volume control speaker icon on the taskbar If it is crossed out click on the icon and deselect the Mute option The v...

Page 75: ...printing to an infrared printer During the POST press F2 to access the BIOS Utility and verify that the infrared port is enabled Make sure both devices are IrDA compliant The printer does not work Che...

Page 76: ...er See Requesting service on page 67 Error messages If you receive an error message note the message and take the corrective action The following table lists the error messages in alphabetical order t...

Page 77: ...is in this handy booklet Read this passport thoroughly Always have your ITW passport on hand especially when you travel to receive the benefits from our support centers Place your proof of purchase i...

Page 78: ...ges or beeps reported by your computer write them down as they appear on the screen or the number and sequence in the case of beeps You are required to provide the following information Name _________...

Page 79: ...Appendix A Regulation safety notices...

Page 80: ...This appendix lists the general notices for your computer...

Page 81: ...is device does cause harmful interference to radio or television reception which can be determined by turning the device off and on the user is encouraged to try to correct the interference by one or...

Page 82: ...du Canada Declaration of Conformity for EU countries Hereby Acer declares that this Notebook PC series is in compliance with the essential requirements and other relevant provisions of Directive 1999...

Page 83: ...individual PSTNs provided in different countries the approval does not of itself give an unconditional assurance of successful operation on every PSTN termination point In the event of problems you sh...

Page 84: ...ith this device The associated equipment shall be set to operate within the following limits for compliance with Telecom s Specifications a There shall be no more than 10 call attempts to the same num...

Page 85: ...occur the user should NOT contact the telecom Fault Service 5 This equipment may not provide for the effective hand over of a call to another device connected to the same line 6 Under power failure co...

Page 86: ...ed the extension cord ampere rating Also make sure that the total rating of all products plugged into the wall outlet does not exceed the fuse rating 9 Never push objects of any kind into this product...

Page 87: ...2 rated 7 A 125 V minimum VDE approved or its equivalent Maximum length is 15 feet 4 6 metres 16 Always disconnect all telephone lines from the wall outlet before serving or disassembling this equipm...

Page 88: ...certain U S patents and other intellectual property rights owned by Macrovision Corporation and other rights owners Use of this copyright protection technology must be authorised by Macrovision Corpo...

Page 89: ...uxembourg the Netherlands Austria Portugal Finland Sweden United Kingdom Estonia Latvia Lithuania Poland Hungary Czech Republic Slovak Republic Slovenia Cyprus and Malta Usage allowed in the countries...

Page 90: ...sly from both antennas One of the antennas is selected automatically or manually by users to ensure good quality radiocommunication 2 This device is restricted to indoor use due to its operation in th...

Page 91: ...bject to licensing c Operation in 5 GHz band The device for the band 5150 5250 MHz is only for indoor usage to reduce potential for harmful interference to co channel Mobile Satellite systems High pow...

Page 92: ...t accept any interference received including interference that may cause undesired operation The following local Manufacturer Importer is responsible for this declaration Product Notebook Personal Com...

Page 93: ...0 9 a z or A Z Is in compliance with the essential requirements and other relevant provisions of the following EC directives Reference No Title 89 336 EEC Electromagnetic Compatibility EMC directive...

Page 94: ...Appendix A Regulation safety notices 84 English...

Page 95: ...ing up a home office 32 taking home 30 traveling internationally 33 traveling on local trips 32 troubleshooting 62 turning off iv connections network 38 D display hotkeys 18 troubleshooting 63 64 DVD...

Page 96: ...location for modem use 65 S safety CD or DVD 77 FCC notice 71 general instructions 75 modem notices 72 scroll lock 14 security keylock 24 34 passwords 34 service when to call vi speakers hotkey 18 tr...

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