Acer Altos T350 F2 Faq Download

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Altos T350 F2 FAQ (Frequently Asked Questions)

22.

The MegaRAID is configured with 2 x HDD as RAID 1 without hot spare. But, when I removed

one HDD and inserted the original HDD back, the RAID cannot be rebuilt automatically. In

the RAID Utility, it indicates the HDD as (Foreign) Unconfigured Good.

ANSWER:

Please insert a new HDD which was not configured as RAID. Or, please install the

original HDD into another RAID card and clear/delete its RAID configuration before you

insert it into the degraded RAID.

That is, if the HDD is new or has not been configured as RAID, the RAID can be rebuilt

automatically.

If you re-plug back the original removed HDD, RAID card will detect “Foreign” RAID

configuration on that HDD. In that case, RAID card will wait for user to confirm next

step. Then, you need to follow below procedure to manually rebuild the RAID.

Please launch the RAID utility.

Right click the HDD marked as “(Foreign) Unconfigured Good” and select

Replace Missing

Drive

Summary of Contents for Altos T350 F2

Page 1: ...1 Altos T350 F2 FAQ Frequently Asked Questions Version 1 0 May 2013 ...

Page 2: ...2 Altos T350 F2 FAQ Frequently Asked Questions Revision History Ver Date Description 1 0 May 27 2013 First release ...

Page 3: ... 32 12 ONBOARD GIGABIT 33 13 ONBOARD SAS SATA SOFTWARE RAID ESRTII 35 14 ONBOARD SAS SATA SOFTWARE RAID RSTE 40 15 OS SUPPORT 48 16 PCI PCI EXPRESS 50 17 POWER SUPPLY 52 18 RACK MOUNT 53 19 SAS BACK PLANE 54 20 SAS RAID MEGARAID 9260 16I 9280 16I4E 57 21 SAS RAID INTEGRATED RAID MODULE RMS25CB040 RMS25CB080 70 22 SMART CONSOLE 83 23 SMART SERVER MANAGER 92 24 SYSTEM ID SERVICE ID LED 95 25 SYSTEM ...

Page 4: ...4 Altos T350 F2 FAQ Frequently Asked Questions 28 VIRTUALIZATION 102 ...

Page 5: ...about SPEC CPU2006 benchmark ANSWER More information of SPEC CPU2006 can be found at http www spec org cpu2006 4 Where can I find more information about SPEC Power_ssj2008 benchmark ANSWER More information of SPEC Power_ssj2008can be found at http www spec org power_ssj2008 5 Is there any SPEC CPU2000 result for Altos T350 F2 ANSWER No SPEC CPU2000 benchmark has been retired by SPEC in February 20...

Page 6: ...g ANSWER No 5 Does Altos T350 F2 BIOS supports Rolling BIOS feature which there are two copies of BIOS in the Flash ROM ANSWER No 6 How do I enter BIOS Setup ANSWER Please press F2 during POST 7 Where could I find the version of BIOS ANSWER Please enter BIOS Setup during POST a Please select Main b You would see below information System BIOS BIOS Version SE5C600 86B 01 06 0002 Build Date 11 01 201...

Page 7: ... EFI 1 10 specification The UEFI Forum evolves extends and adds new functionality required to produce UEFI 1 0 specification All licensing for UEFI 1 0 specification will come from UEFI Forum 12 What s the benefit of UEFI ANSWER UEFI firmware provides several technical advantages OS Boot from GPT GUID Partition Table UEFI supports a more flexible partitioning scheme based on GPT GPT disks use 64 b...

Page 8: ...st support EFI 16 How do I select OS installation in EFI mode if the OS DVD media supports EFI mode ANSWER Please press F6 during POST You would see options similar to below UEFI HL DT STDVD ROM GSA E60L1 00 HL DT STDVD ROM GSA E60L1 00 Please select UEFI HL DT STDVD ROM GSA E60L1 00 and press Enter 17 I cannot select OS installation in EFI mode when I use Windows Server 2008 R2 ROK ANSWER Please ...

Page 9: ...se Legacy Video for EFI OS Use Legacy Video for EFI OS Enabled f Please save the setting and exit from BIOS Setup 20 How do I enable the Legacy mode support of the add on RAID card ANSWER Please enter BIOS Setup during POST a Please select Boot Options b You would see below information EFI Optimized Boot Disabled c Please make sure the setting of EFI Optimized Boot is Disabled NOTE The default set...

Page 10: ...s Yes IPMB Intelligent Platform Management Bus Yes Yes Yes Dedicated NIC 10 100 Mbps No No Yes 2 Share NIC Yes Yes Yes Network Fail over Yes Yes Yes SEL System Event Log Yes Yes Yes Server Health Monitoring Yes Yes Yes Remote Power Control on off reset Yes Yes Yes SOL Serial Over LAN Yes Yes Yes WDT Watchdog Timer Yes Yes Yes RMCP Remote Management Control Protocol RMCP Yes Yes Yes Power Managemen...

Page 11: ... port of Altos T350 F2 is connected to BMC ANSWER Altos T350 F2 support two types of network connection interface and two types of network connection mode for BMC connection For connection interface Shared Default BMC is connected to onboard Gigabit LAN 1 and LAN 2 port Dedicated Optional BMC is connected to optional dedicated server management port ...

Page 12: ...er BIOS Setup during POST a Please select Server Management b Please select BMC LAN Configuration c You would see information below Baseboard LAN configuration IP Source Static IP Address 010 036 060 100 IP Subnet Mask 255 255 255 000 Gateway IP 010 036 060 001 Intel R RMM4 LAN Configuration Intel R RMM4 Intel R RMM4 DMN IP Source Static IP Address 010 036 061 100 IP Subnet Mask 255 255 255 000 Ga...

Page 13: ...you need to re update the SDR when add remove CPU and PSU 12 Should I change any jumper before I update the firmware of BMC or FRUSDR ANSWER No 13 What s the default username password of BMC of Altos T350 F2 ANSWER Username root Password superuser 14 How do I enable the failover function for BMC connection ANSWER Please follow the procedures below a Please access Smart Console with web browser b C...

Page 14: ...nsor values display the contents of the SEL System Event Log print FRU Field Replaceable Unit inventory information and perform remote power control More information can be found at http ipmitool sourceforge net http ipmitool sourceforge net manpage html 17 Where can I find the IPMITOOL utility for Linux ANSWER The ipmitool is available as OS built in command in both Red Hat Enterprise Linux 5 or ...

Page 15: ...eds the value programmed into the thermal sensor data record SDR the BIOS will increase the speed for all the fans within the fan module 4 Can I install FDD on Altos T350 F2 ANSWER No Altos T350 F2 only supports external USB FDD 5 Can I install ODD Optical Disk Drive on Altos T350 F2 ANSWER Yes 6 Does Altos T350 F2 support chassis intrusion detection ANSWER Yes 7 How many serial ports does Altos T...

Page 16: ...ath Interconnect can be co existed with PCI PCI X and PCI Express technology 5 Does Altos T350 F2 support multi core ANSWER Yes Altos T350 F2 can support 8 core 6 When Altos T350 F2 is installed with 2 eight core processor with Hyper threading support there will be totally 32 logical processors Which OS can support 32 logical processors on Altos T350 F2 ANSWER Please refer to below table Operating...

Page 17: ...U ID of processor installed on Altos T350 F2 ANSWER Please enter BIOS Setup during POST a Please select Advanced b Please select Processor Configuration c You shall see below information Processor Socket CPU1 CPU2 Processor ID 206d7 206d7 Processor Frequency 2 200 GHz 2 200 GHz Microcode Revision 70a 70a In this example the CPU ID is 206D7 9 Does Altos T350 F2 support XD Execution Disable Bit ANSW...

Page 18: ...You would see below information Intel R Virtualization Technology Enabled 15 Does Altos T350 F2 support Turbo Boost ANSWER Yes More information can be found at http www intel com technology turboboost 16 How do I enable disable Turbo Boost ANSWER Please enter BIOS Setup during POST a Please select Advanced b Please select Processor Configuration c You would see below information Intel R Turbo Boos...

Page 19: ...19 Altos T350 F2 FAQ Frequently Asked Questions c Please change Active Processor Cores from All to 1 2 3 4 5 6 7 d Save the setting and exit from BIOS Setup ...

Page 20: ...ht Full Length 2 6 PCIe Gen3 X8 X8 Full Height Full Length 2 7 PCIe Gen3 X16 X16 Full Height Full Length 2 8 PCIe Gen 2 X4 X8 Full Height Full Length 2 NOTE 1 These slots are connected to CPU1 NOTE 2 These slots are connected to CPU2 IO Module Expansion Slots Technology Bus Width Connector Width Form Factor Note 1 IO module N A N A N A 1 NOTE 1 IO module is dedicatedly reserved for using IO module...

Page 21: ...21 Altos T350 F2 FAQ Frequently Asked Questions ANSWER Yes 5 Can I install x16 PCI Express adapter on Altos T350 F2 ANSWER Yes 6 Does Altos T350 F2 PCI Express slot support hot plug ANSWER No ...

Page 22: ...tary add on adapter and cannot be installed in standard PCI E slot 2 Where should I install the IO module ANSWER Please refer to the picture below NOTE IO Module connector is connected to CPU1 3 Can I install IO module in standard PCI E expansion slot ANSWER No IO module can ONLY be installed on IO module slot ...

Page 23: ...om iSCSI ANSWER Yes 5 How do I enable iSCSI Boot on Altos T350 F2 ANSWER Please enter BIOS Setup during POST a Select Advanced b Select PCI Configuration c Select NIC Configuration d You would see below information PXE 1GbE Option ROM Enabled iSCSI 1GbE 10GbE Option ROM Disabled e Please change PXE 1GbE Option ROM from Enabled to Disabled and iSCSI 1GbE 10GbE Option ROM from Disabled to Enabled PX...

Page 24: ... boot initialization Linking up adapter port MAC address 0015176C7958 Using STATIC configuration for primary port please wait iSCSI Target Name iqn 1994 04 jp co hitachi rsd d8a t 11363 0a000 iSCSI Target IP Address 192 168 10 201 LUN ID 0 Port 3260 iSCSI Initiator IP 192 168 10 50 iSCSI Gateway IP 0 0 0 0 iSCSI Initiator Name iqn 2008 com intel r920iscsi Attempting to connect to target disk using...

Page 25: ...stem which carries iSCSI traffic ANSWER No http www intel com support motherboards server sb CS 027892 htm Network teaming using Intel s ANS i e PROSet utility is not supported for those ports transferring iSCSI traffic This is due to limitations of the third party iSCSI target initiator software For load balancing and failover support in Microsoft Windows operating systems you can use Microsoft s...

Page 26: ...AQ Frequently Asked Questions 9 Main board 1 How do I identify the main board revision of Altos T350 F2 ANSWER Please refer to the picture below to check the revision of the main board It will be like this PBA G20993 303 ...

Page 27: ...t DDR3 1600 RDIMM or LRDIMM 4 How many DIMM slots can Altos T350 F2 support ANSWER 8 DIMM slots pre processor When there are two processors Altos T350 F2 can support 16 DIMM When there is only one processor Altos T350 F2 can support 8 DIMM In this case DIMM installed at DIMM slots E1 E2 F1 F2 G1 G2 H1 and H2 cannot be detected Ranks per DIMM of DIMM per Memory Channel Total of DIMM Note RDIMM Sing...

Page 28: ...lease save the setting before exiting from BIOS Setup 13 How does memory mirroring work ANSWER The memory mirroring feature is fundamentally a way for hardware to maintain two copies of all data in memory subsystem such that a hardware failure or multiple bit error is no longer fatal to the system When a multiple bit error is encountered during normal operation hardware simply retrieves the mirror...

Page 29: ...med and enabled until the threshold detection has been triggered to request a data copy Hardware will detect the threshold initiating fail over and escalate the occurrence of that event as directed Whatever software routine responds to the threshold detection will select a victim rank and initiate the memory copy Hardware will automatically isolate the failed rank once the copy has completed The d...

Page 30: ...ation provided by the code to achieve 100 detection of these cases Detection of all permutations of 2 x4 DRAM failures 24 How do I enable memory lockstep ANSWER Please enter BIOS Setup during POST a Please select Advanced b Please select Memory Configuration c Please select Memory RAS and Performance Configuration d You would see below options Select Memory RAS Configuration Maximum Performance e ...

Page 31: ...31 Is there any different in reliability between Un buffered DIMM and Registered DIMM ANSWER Un buffered ECC DIMM and Registered DIMM have the same reliability 32 One DIMM or two DIMMs configuration is suggested with Altos T350 F2 ANSWER Altos T350 F2 supports one DIMM or two DIMMs configuration But please install 4 DIMMs to each processor for best performance 33 When Altos T350 F2 is equipped wit...

Page 32: ...Tested Hardware Operating System List This document is intended to provide users of the Altos T350 F2 with a guide to the different hardware and operating systems tested on this platform 3 Altos T350 F2 ICG Installation Configuration Guide This document provides you a quick OS installation guide on Altos T350 F2 2 Where can I find more information about virtualization ANSWER Please get the virtual...

Page 33: ...ard Gigabit are connected to CPU1 NOTE 2 Please refer to iSCSI section for more detail 3 Can Altos T350 F2 support network teaming such as AFT Adapter Fault Tolerance and ALB Adaptive Load Balance with onboard Gigabit ANSWER Yes you can do the network teaming with onboard gigabit by installing PROSet Utility which is included in Smart Setup DVD More information can be found at http www intel com s...

Page 34: ...gy paper html wa pkw vmdq ANSWER Yes 6 Is Altos T350 F2 onboard gigabit PCI Express 2 0 ANSWER Yes it is PCI Express 2 0 It supports 5 GT s 7 What is the device name of onboard gigabit in Linux ANSWER It is usually like this ethn for example eth0 You can use below command to check the Ethernet status ifconfig eth0 8 How do I know the link speed of onboard gigabit in Linux ANSWER ethtool eth0 ...

Page 35: ...he background RAID volume can be immediately available without completing the fully initialization NOTE 3 Drive coercion refers to the ability of the RAID controller to recognize the size of the physical drives that are connected and then force the larger drives to use only the amount of space available on the smallest drive Drive coercion as implemented in these RAID controllers also allows an op...

Page 36: ... Of Stripes DriveSize Status 00 RAID 1 64KB 02 285148MB Online Press Ctrl E or Enter Embedded RAID II Configuration Utility c 2009 Copyright LSI Corporation All Rights Reserved In this example the firmware version is SCU 11 08021201I 4 Can I update the BIOS and firmware of Intel Onboard SAS SATA ESRTII RAID ANSWER No the BIOS firmware of Intel Onboard SAS SATA ESRTII RAID is embedded in Altos T350...

Page 37: ...f RAID Utility 13 Does the Intel Onboard SAS SATA ESRTII RAID support HDD location function ANSWER Yes 14 What is the default setting of disk write cache of Intel Onboard SAS SATA ESRTII RAID ANSWER The disk write cache is disabled by default 15 How do I enable disable disk write cache of Intel Onboard SAS SATA ESRTII RAID ANSWER The disk write cache is disabled by default You can change it in Dev...

Page 38: ...e of Intel Onboard SAS SATA ESRTII RAID ANSWER Please follow the procedures below a Please launch the RAID utility b Click on Logical tab c Right click on the RAID volume that you want to change the write cache setting d Select Set Virtual Drive Properties e Change the setting of Write Policy option to Write Through or Always Write Back to disable or enable the write cache ...

Page 39: ...T350 F2 FAQ Frequently Asked Questions 19 How do I check the event log of Intel Onboard SAS SATA ESRTII RAID ANSWER The event log of Intel Onboard SAS SATA ESRTII RAID can be found at the bottom of RAID utility ...

Page 40: ... background RAID volume can be immediately available without completing the fully initialization NOTE 3 Drive coercion refers to the ability of the RAID controller to recognize the size of the physical drives that are connected and then force the larger drives to use only the amount of space available on the smallest drive Drive coercion as implemented in these RAID controllers also allows an opti...

Page 41: ... Status Bootable 0 Volume0 RAID1 Mirror N A 531 0GB Normal Yes Physical Devices ID Device Model Serial Size Type Status Vol ID 0 MBF2600RC EA00PAC07BKJ 558 9GB Member Disk 0 1 MBF2600RC EA00PAC07CDS 558 9GB Member Disk 0 Press Ctrl I to enter Configuration Utility In this example the firmware version is 3 2 0 1022 4 Can I update the BIOS and firmware of Intel Onboard SAS SATA RSTe RAID ANSWER No t...

Page 42: ...to configure the Intel Onboard SAS SATA RSTe RAID with Altos T350 F2 12 Do I need to install the RAID Utility to enable the RAID rebuilt of Intel Onboard SAS SATA RSTe RAID ANSWER No The RAID rebuilt of Intel Onboard SAS SATA RSTe RAID will be functional with or without the installation of RAID Utility 13 Does the Intel Onboard SAS SATA RSTe RAID support HDD location function ANSWER Yes 14 What is...

Page 43: ... of the disk data cache e If you disable it through Device Manager you can see Disk data cache changed to Disabled 16 What is volume write back cache of Intel Onboard SAS SATA RSTe RAID ANSWER The volume write back cache is referring to the system memory associated to the RAID volume and managed by the driver 17 What is the default setting of logical drive write cache of Intel Onboard SAS SATA RST...

Page 44: ...ch the RAID utility b Click on the RAID volume that you want to change the write cache setting c Click on Enable that in the Volume Properties for Write back cache setting 19 How do I check the event log of Intel Onboard SAS SATA RSTe RAID ANSWER The event log of Intel Onboard SAS software RAID can be found in Application of Windows Event Logs 20 When I create 3 x 2 TB HDD as RAID 0 the Windows Se...

Page 45: ...ollow the procedure below to split the RAID volume and make it less than 2TB a Enter Intel Onboard SAS RAID BIOS Utility b Select Create RAID Volume c Type in the name of RAID volume in CREATE VOLUME MENU d Select RAID level e Select desired HDD to create the RAID ...

Page 46: ...e Y N displayed i Now the first RAID volume is created Following the previous steps to create another RAID volume After two RAID volumes are created you can press ESC and select Exit to exit j To install Windows Server 2008 R2 with the smaller RAID volume Less than 2 TB k After installation completed check the Disk Management in Server Manager The disk partition over 2 TB can be used ...

Page 47: ...pplied on Windows Server 2008 R2 if the system is acted as active directory domain controller One role of Windows Small Business Server 2011 is active directory domain controller The domain controller stores active directory information in the database that is resided in system partition Active directory information is critical and important for a domain environment To prevent data loss or corrupt...

Page 48: ...VMware ESXi 5 ANSWER Altos T350 F2 is certified with VMware ESXi 5 7 Can Altos T350 F2 support Windows Server 2008 ANSWER Yes Altos T350 F2 is certified with below editions of Windows Server 2008 both 32 bit and 64 bit Windows Server 2008 Enterprise Edition Windows Server 2008 Standard Edition Windows Web Server 2008 8 Can Altos T350 F2 support Windows Small Business Server 2011 ANSWER According t...

Page 49: ... 64 bi t UEFI Aware Note Windows Server 2012 N A 64 bit Yes Windows Server 2008 R2 SP1 64 bit Yes 1 2 Windows Server 2008 SP2 64 bit Yes 2 32 bit Yes 2 Red Hat Enterprise Linux 6 Update 2 64 bit Yes 32 bit No 3 Red Hat Enterprise Linux 5 Update 8 64 bit No 3 32 bit No 3 SuSE Linux Enterprise Server 11 SP2 64 bit Yes 32 bit No 3 SuSE Linux Enterprise Server10 SP4 64 bit No 32 bit No NOTE 1 Windows ...

Page 50: ... requirement for 8b 10b encoding and uses a more efficient 128b 130b encoding scheme instead By removing this overhead the interconnect bandwidth can be doubled to 8Gbps with the implementation of the PCIe 3 0 specification This bandwidth is the same as an interconnect running at 10GT s with the 8b 10b encoding overhead In this way the PCIe 3 0 specifications deliver the same effective bandwidth b...

Page 51: ...51 Altos T350 F2 FAQ Frequently Asked Questions 8 Does Altos T350 F2 support PCI X http www pcisig com specifications pcix_20 ANSWER No ...

Page 52: ...tly Asked Questions 17 Power Supply 1 What power supply does Altos T350 F2 support ANSWER Feature Redundant Power Supply Note Power Wattage 1200W Redundant Yes Hot Swappable Yes Power Supply Status Monitoring Yes Node Manager Yes ...

Page 53: ...rack mounted ANSWER No Altos T350 F2 is designed for rack mount No rack mount shelf tray is required 3 How much is the height when Altos T350 F2 is rack mount ANSWER 2U 4 Does Altos T350 F2 rack mount kit support CMA cable management arm ANSWER Yes the CMA is supported 5 Is there any installation guide of Altos T350 F2 rack mount kit ANSWER It can be found in the appendix of Altos T350 F2 Service ...

Page 54: ...DD presence Yes 2 Can Altos T350 F2 SAS backplane support the back plane LED management ANSWER Yes Please also refer to below table about the LED behavior of Altos T350 F2 SAS back plane LED Behavior SAS Backplane Note HDD Access Driven by PIN 11 of SAS or SATA HDD 1 HDD Failure Driven by SGPIO from SAS RAID controller RAID Rebuilt Driven by SGPIO from SAS RAID controller NOTE The PIN 11 P11 of SA...

Page 55: ... software RAID ANSWER Yes but please create separated RAID volumes with SAS and SATA HDD respectively For example you may create 2 x SATA HDD as RAID 1 1 x SAS HDD as RAID 0 But please don t create a RAID volume with mix of SATA and SAS HDD 5 What s the PIN 11 P11 of SATA HDD ANSWER The SATA HDD interface with the host I O bus via the Serial ATA interface connection illustrated in below figure Bel...

Page 56: ...LED driven by PIN 11 P11 of SAS SATA HDD the HDD Access LED would work independent of SAS SATA RAID controller However the HDD failure and RAID rebuilt LED are still driven by SGPIO 7 Is a SAF TE I2C cable required for SAS back plane LED control ANSWER No Altos T350 F2 SAS backplane does not support SAF TE SCSI Access Fault Tolerance Enclosure The LED control of back plane is through SGPIO 8 Is th...

Page 57: ...EFI EFI Support Yes Yes NOTE 1 Not every OS can support disk space up to 2 TB NOTE 2 When RAID volume is created it can be initialized on the background RAID volume can be immediately available without completing the fully initialization NOTE 3 Drive coercion refers to the ability of the RAID controller to recognize the size of the physical drives that are connected and then force the larger drive...

Page 58: ...TE 4 More information of NCQ can be found at http www serialata org technology ncq asp 2 How many SAS ports does MegaRAID support ANSWER MegaRAID 9260 16i features two mini SAS 4i connectors SFF 8087 and can support 16 SAS ports 6Gbps 3 What OS can MegaRAID support ANSWER Please refer to the table below Operating Systems Service Pack 32 bit 64 bit Driver RAID Utility Note Windows Server 2012 N A 6...

Page 59: ...e to mini SAS 4i connector SFF 8087 on the card MegaRAID 9260 16i 5 How do I know the version of BIOS and firmware of MegaRAID ANSWER You would see below MegaRAID 9240 4i related information during POST LSI MegaRAID SAS MFI BIOS Version 4 24 00 Build June 03 2010 Copyright c 2010 LSI Corporation HA 0 Bus 2 Dev 0 LSI MegaRAID SAS MR9240 4i FW package 20 10 1 0037 Battery Status Not present PCU SLOT...

Page 60: ...ot CLI 7 How do I configure MegaRAID in EFI mode ANSWER Please enter EFI Shell during POST a In EFI Shell please type in below command drvcfg s b You will see below options Press 1 for EFI WebBIOS 2 for EFI CLI or any other key to return c Please select 1 for EFI WebBIOS 8 Is there any step by step procedure to create RAID with MegaRAID ANSWER Please refer to Appendix E of Altos T350 F2 ICG Instal...

Page 61: ...ou creating Disk Groups click on Next l Add both Drive Group0 and Drive Group1 to Span and click on Next m The RAID 10 will be available in RAID Level Select the RAID Level as RAID 10 and click on Next n Click on Accept and Yes to save the configuration o Click on Yes to initialize the new logical drives You will see all the logical drives listed p Click on Home to go back to the configuration men...

Page 62: ...trl Alt Del to reboot the system 14 I saw below logs in the RAID utility of MegaRAID Controller ID 0 BBU disabled changing WB logical drives to WT ANSWER The warning message means BBU i e battery is disabled and Write Policy is changed from Write Back to Write Through That could be due to BBU charging status is not completed or BBU failure 15 How do I check the settings of coercion with MegaRAID A...

Page 63: ...Stop Locating Drive 18 What is the default setting of disk write cache of MegaRAID ANSWER The default setting of disk cache of virtual drive is Unchanged 19 How do I enable disable disk write cache of MegaRAID ANSWER You can enable disable disk write cache through RAID BIOS Utility during POST or RAID utility in Windows Linux RAID Utility in Windows Linux a Please launch the RAID utility in Window...

Page 64: ... RAID BIOS Utility a Please press CTRL H to start the RAID BIOS utility during POST b In the Home page click Virtual Drive that you want to enable disable disk write cache c Then enable disable disk cache from Disk Cache option d Click Go after you complete the disk cache configuration and exit the RAID BIOS utility 20 How do I check the event log of MegaRAID ...

Page 65: ...How do I save the event log of MegaRAID ANSWER Please follow the procedures below a Please launch the RAID utility in Windows Linux b Right click one of the event log at the buttom and select Save as Text c Select the directory for saving the event log file and click Save button d The event log file will be saved in text format ...

Page 66: ...original HDD into another RAID card and clear delete its RAID configuration before you insert it into the degraded RAID That is if the HDD is new or has not been configured as RAID the RAID can be rebuilt automatically If you re plug back the original removed HDD RAID card will detect Foreign RAID configuration on that HDD In that case RAID card will wait for user to confirm next step Then you nee...

Page 67: ...3 When I create 2 x 2 TB HDD as RAID 0 only 2TB of disk partition can be installed with Windows Server 2008 R2 The remaining free disk space cannot be utilized ANSWER Please follow the procedure below to split the RAID volume and make it less than 2TB a Enter RAID BIOS utility b When you create the RAID volume please specify the Select Size less than 2 TB and click Accept ...

Page 68: ...68 Altos T350 F2 FAQ Frequently Asked Questions c Click Back to select another drive volume d Click Add to SPAN and click Next e Click Accept and click Next ...

Page 69: ...69 Altos T350 F2 FAQ Frequently Asked Questions f Click Yes to save the configuration g Now two RAID volumes are created you can select Exit to exit ...

Page 70: ... Yes 4 UEFI EFI Support Yes Yes NOTE 1 Not every OS can support disk space up to 2 TB NOTE 2 When RAID volume is created it can be initialized on the background RAID volume can be immediately available without completing the fully initialization NOTE 3 Drive coercion refers to the ability of the RAID controller to recognize the size of the physical drives that are connected and then force the larg...

Page 71: ...ormation of NCQ can be found at http www serialata org technology ncq asp 2 How many SAS ports does the integrated RAID Module RMS25CB040 RMS25CB080 support ANSWER 8 SAS ports 6Gbps 3 What OS can the integrated RAID Module RMS25CB040 RMS25CB080 support ANSWER Please refer to the table below Operating Systems Service Pack 32 bit 64 bit Driver RAID Utility Note Windows Server 2012 N A 64 bit Yes Yes...

Page 72: ...he integrated RAID Module RMS25CB040 RMS25CB080 ANSWER You would see below integrated RAID Module RMS25CB040 RMS25CB080 related information during POST RAID Controller BIOS Version 5 30 00 Build November 18 2011 HA 0 Bus 131 Dev 0 Intel R Integrated RAID Module RMS25CB040 FW package 23 7 0 0037 Battery Status Not present PCU SLOT ID LUN VENDOR PRODUCT REVSION CAPACITY 6 INTEL Intel R Integrated RA...

Page 73: ...1 Can I install both SAS and SATA HDD on AR580 F2 with the integrated RAID Module RMS25CB040 RMS25CB080 ANSWER Yes but please create separated RAID volumes with SAS and SATA HDD respectively For example you may create 2 x SATA HDD as RAID 1 another 2 x SAS HDD as RAID 1 But please don t create a RAID volume with mix of SATA and SAS HDD 12 How do I create RAID 10 with the integrated RAID Module RMS...

Page 74: ... will display on the screen Click on Start to launch the configuration menu c Please select Adapter Properties to set Factory Defaults from No to Yes and then click on submit d Reboot the server and then enter the RAID BIOS utility again by pressing CTRL G during POST e Launch the configuration menu f Select Configuration Wizard g Select Add Configuration default and click on Next h Select Manual ...

Page 75: ...ator will be amber blinking NOTE The LEDs on drives that are global or dedicated hotspares do not blink 16 How do I identify the HDD with the HDD location function ANSWER You can identify the physical HDD or the virtual drive through the RAID BIOS utility during POST or RAID utility in Windows Linux RAID BIOS utility a Please press CTRL G to start the RAID BIOS utility during POST b In the Home pa...

Page 76: ...able disk write cache through RAID BIOS Utility during POST or RAID utility in Windows Linux RAID Utility in Windows Linux a Please launch the RAID utility in Windows Linux b Right click the Virtual Drive in Logical panel c Click Set Virtual Drive Properties d In the pop up Set Virtual Drive Properties dialog box enable disable disk cache from Disk Cache Policy option ...

Page 77: ...ng POST b In the Home page click Virtual Drive that you want to enable disable disk write cache c Then enable disable disk cache from Disk Cache option d Click Go after you complete the disk cache configuration and exit the RAID BIOS utility 19 How do I check the event log of the integrated RAID Module RMS25CB040 RMS25CB080 ...

Page 78: ... follow the procedures below a Please launch the RAID utility in Windows Linux b Right click one of the event log at the bottom and select Save as Text c Select the directory for saving the event log file and click Save button d The event log file will be saved in text format 21 The integrated RAID Module RMS25CB040 RMS25CB080 is configured with 2 x HDD as RAID 1 without hot spare But when I remov...

Page 79: ...e degraded RAID That is if the HDD is new or has not been configured as RAID the RAID can be rebuilt automatically If you re plug back the original removed HDD RAID card will detect Foreign RAID configuration on that HDD In that case RAID card will wait for user to confirm next step Then you need to follow below procedure to manually rebuild the RAID a Please launch the RAID utility b Right click ...

Page 80: ...as RAID 0 only 2TB of disk partition can be installed with Windows Server 2008 R2 The remaining free disk space cannot be utilized ANSWER Please follow the procedure below to split the RAID volume and make it less than 2TB a Enter RAID BIOS utility b When you create the RAID volume please specify the Select Size less than 2 TB and click Accept ...

Page 81: ...81 Altos T350 F2 FAQ Frequently Asked Questions c Click Back to select another drive volume d Click Add to SPAN and click Next e Click Accept and click Next ...

Page 82: ...82 Altos T350 F2 FAQ Frequently Asked Questions f Click Yes to save the configuration g Now two RAID volumes are created you can select Exit to exit ...

Page 83: ...dicated Management Port NOTE Web GUI Yes Yes Yes Dedicated NIC 10 100 Mbps No No Yes 1 Share NIC Yes Yes Yes Network Fail over Yes Yes Yes 2 KVM over IP No Yes Yes 3 Media redirection remote FDD CD ROM drive No Yes Yes 3 Remote OS installation Yes Yes Yes 4 Server Health Monitoring Yes Yes Yes SEL System Event Log Yes Yes Yes Event Log Yes Yes Yes Remote Power Control Yes Yes Yes E mail Alert Yes ...

Page 84: ...Yes Yes NOTE 1 RMM4_IOM is required to support Dedicated NIC NOTE 2 Onboard LAN port 1 and LAN port 2 can be configured for failover for Smart Console NOTE 3 RMM4_Lite is required to support KVM over IP and Media Redirection NOTE 4 The function is through KVM over IP and Media Redirection e g Remote FDD NOTE 5 There is not much commands provided by SSH 3 Where can I install the optional RMM4 Lite ...

Page 85: ...tly Asked Questions 4 Where can I install the optional RMM4 dedicated network management port ANSWER Please install the RMM4 dedicated network management port to the connector as below 5 Is Smart Console bundled with Altos T350 F2 ...

Page 86: ...mart Console can be either dedicated NIC or share NIC which shares the same network connection with onboard Gigabit 9 Which network port of Altos T350 F2 is connected to Smart Console ANSWER Altos T350 F2 support two types of network connection interface and two types of network connection mode for BMC connection For connection interface Shared Default BMC is connected to onboard Gigabit LAN 1 and...

Page 87: ...integrated in main board 11 Does Smart Console support BBU Battery Backup Unit or external power adapter ANSWER No Smart Console still can operate with standby power when server is power off but power cord is still plugged 12 What web browser is supported with Smart Console ANSWER Internet Explorer 9 0 Internet Explorer 8 0 Internet Explorer 7 0 Internet Explorer 6 0 with SP1 13 Is the JRE require...

Page 88: ...ment port please specify IP address IP Subnet Mask and Default Gateway underIntel R RMM4 LAN configuration f Please save the settings and exit from BIOS Setup 16 What s the default username password of Smart Console ANSWER Username root Password superuser 17 How do I access Smart Console with web browser ANSWER Please type in the IP address of Smart Console in web browser http IP address of Smart ...

Page 89: ... Log function ANSWER Smart Console can gather SEL information from BMC and display the SEL information with Event Log function Totally 3639 logs can be stored in BMC 23 How do I save the SEL System Event Log to a file through Smart Console ANSWER Please follow the procedures below a Please access Smart Console with web browser b Click Server Health in the menu bar c Click on Event Log button to vi...

Page 90: ...ltos T350 F2 ANSWER Yes there is SDR 28 Should I change any jumper before I update the firmware of Smart Console ANSWER No 29 Where could I find more information of Smart Console ANSWER Please refer to Smart Console User Guide 30 How do I enable the failover function for BMC connection ANSWER Please follow the procedures below a Please access Smart Console with web browser b Click Configuration in...

Page 91: ...91 Altos T350 F2 FAQ Frequently Asked Questions ...

Page 92: ...e table below Features Smart Server Manager NOTE Web GUI Yes SNMP Trap Yes 1 In band Management Yes RAID Management No Virtual Machine Management Yes System Center Integration Yes 2 Power Management Node Manager Yes 3 NOTE 1 Smart Server Manager can receive SNMP trap only NOTE 2 SIP System Integration Pack is required NOTE 3 Optional License is required 3 Which OS can Smart Server Manager support ...

Page 93: ...SWER Smart Server Manager can be installed on Windows Server 2008 R2 You can also use Smart Server Manager to manage the server installed with Windows Server 2008 R2 8 Can Smart Server Manager support Linux ANSWER Smart Server Manager can be installed on Red Hat Enterprise Linux 6 or SuSE Linux Enterprise Server 11 You can also use Smart Server Manager to manage the server installed with Linux 9 C...

Page 94: ...s zero Management software agent will periodically send a heartbeat to reset the timer so that if the operating system drivers or services stop functioning the server system will be automatically restarted or shut down The watchdog timer hardware must provide a mechanism to request to either shut down or restart the server upon the countdown reaching zero Shutdown is equivalent to a power off by h...

Page 95: ...ton to turn on the System ID LED is there any software solution to do the same thing ANSWER Yes You can turn on the system ID LED with Smart Console or Smart Server Manager Smart Console a Please access Smart Console with web browser b Please click Remote Control c Please select Virtual Front Panel then click Chassis ID Smart Server Manager a Please access Smart Server Manager with web browser b P...

Page 96: ...96 Altos T350 F2 FAQ Frequently Asked Questions ...

Page 97: ...l temperature and voltage Amber Blink Non Critical Alarm Redundant fan failure redundant power module failure non critical temperature and voltage When System Status LED turns amber or blinks please check the SEL System Event Log with Smart Console 2 The System Status LED of Altos T350 F2 turns amber or blinks After I accessed Smart Console and cleared the event log the System Status LED is still ...

Page 98: ...rprise Linux 6 NOTE You can install 64 bit Red Hat Enterprise Linux 6 in EFI mode with 1st RAID volume more than 2TB 2 How do I know the Windows Server 2008 R2 is installed in EFI mode or Legacy mode ANSWER Please check the partition type with Disk Manager The EFI System Partition indicates the Windows Sever 2008 R2 is installed with EFI mode You could also check the partition type with diskpart c...

Page 99: ... mode or Legacy mode ANSWER Please run the Disk Utility by applications System tools Disk Utility The Partition Type indicates the how the Red Hat Linux is installed In below example RHEL 6 is installed in EFI mode In below example RHEL 6 is installed in Legacy mode 5 How can I set the root password of onboard BMC and Smart Console ANSWER Please enter BIOS Setup during POST ...

Page 100: ...ment b Please select Server BMC LAN Configuration c You would see below information User Configuration User ID anonymous Privilege Administrator User Status Disabled User Name anonymous User Password d Please change the User ID to root and select User Password to set the password ...

Page 101: ...101 Altos T350 F2 FAQ Frequently Asked Questions 27 Video 1 What s the video controller of Altos T350 F2 ANSWER Matrox G200 2D video graphics controller with 16 MB video memory ...

Page 102: ... F2 is certified with Windows Server 2008 R2 with Hyper V 7 Can Altos T350 F2 support Hyper V Server 2012 ANSWER Yes Altos T350 F2 is certified with Windows Server 2012 with Hyper V According to Microsoft there is no specific certification program for Hyper V Server 2012 For servers are certified with Windows Server 2012 with Hyper V Hyper V Server 2012 can be supported 8 Is Intel VT a necessary r...

Page 103: ...are not assigned to individual virtual machines the maximum that you can allocate to any given virtual machine is 100 percent of one CPU If you want to allocate the equivalent of one entire CPU to a virtual machine specify 100 percent as its reserved capacity 12 How do I create virtual machine and install guest operating system on Altos T350 F2 ANSWER This depends on the support of virtualization ...

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