Acer Acer TravelMate 3300 Series Service Manual Download | Manualshive

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Chapter 4

Intermittent Problems

Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a
hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement
should be considered only when a recurring problem exists.

When analyzing an intermittent problem, do the following:

1.

Run the advanced diagnostic test for the system board in loop mode at least 10 times.

2.

If no error is detected, do not replace any FRU.

3.

If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.

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Summary of Contents for Acer TravelMate 3300 Series

Page 1: ...Acer TravelMate 3300 Extensa 3100 Series Service Guide PRINTED IN TAIWAN Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw ...

Page 2: ... below for the updates made on TravelMate 3300 Extensa 3100 service guide Date Chapter Updates 2005 11 25 All Revise TravelMate 3300 Extensa 3100 battery spec on page 25 and page 26 2005 12 15 Chapter 1 Add WFM to BIOS support protocols on page 23 ...

Page 3: ...pect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and an...

Page 4: ... bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 5: ... NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printe...

Page 6: ...VI ...

Page 7: ... 1 WXGA Acer Crystallbrite clolor TFT LCD 1280x 800 resolution T 14 1 WXGA clolor TFT LCD 1280x 800 resolution T 16 7 million colors T Intel 915GM integrated 3D graphics featuring Intel Graphics Media Accelerator 900 and up to 128 MB of VRAM supporting Microsoft DirectX 9 0 and dual independent display T MPEG 2 DVD hardware assisted capability Audio T Audio system with two built in speakers T Inte...

Page 8: ... MS PRO MMC SD XD T One Type II PC Card slot T IEEE 1394 port 6 pin T Fast infrared FIR port T External display VGA port T Headphones speaker line out port with S PDIF support T Microphone in jack T Line in jack T Ethernet RJ 45 port T Modem RJ 11 port T DC in jack AC adapter T One external monitor port T 124 pin Acer ezDock connector Dimensions and weight T 330 W x 240 D x 23 31 3 H mm 12 9 x 9 4...

Page 9: ...r FAN1 6 5 in 1 Card Reader Slot CARD1 2 LCD Cable Connector LCD1 7 RTC Battery Connector RTC1 3 IEEE 1394 Connector SKT1 8 Bluetooth Module Connector BT1 4 USB Port SKT2 9 Touchpad FFC Connector TPAD1 5 PC Card Slot PCH1 or U22 10 Keyboard Connector KB1 ...

Page 10: ...4 ezDock Port DOCK1 13 DIMM Slot DM1 5 IO Controller PC 87392 U27 14 South Bridge Intel ICH6 M U44 6 Wireless LAN Card Slot WIN1 15 Switch SW8 7 Keyboard Controller U32 16 Cardbus 1394 Card Reader Controller UltraMedia PCI 7411 U52 8 LAN Controller BROADCOM BCM5788M U31 17 North Bridge U34 9 Battery Connector BAT1 18 CPU U33 19 Power Generator IDT CV125PA U41 ...

Page 11: ... Microphone in Port MIC1 2 Cover Switch Cable Connector LID1 8 Line in Port LINT1 3 Audio Codec Realtek ALC655 U1 9 USB Port USB1 4 IO Board to Main Board Connector BTB1 10 USB Port USB2 5 Speaker Set Connector SPKR1 11 FIR U6 6 Line out Port LOUT1 12 RJ11 Modem Jack JK1 ...

Page 12: ...6 Chapter 1 Bottom View 1 Modem Board Connector MDC 1 2 MDC Cable Connector RING1 ...

Page 13: ...S SYSTEM DC DC 1D5V_S0 TPS5130 5V_S5 41 42 44 OUTPUTS TPS51100DGQ VTT_S0 0 9V 1D8V_S3 43 3V_S5 2D5V_S0 LDO 40 ISL6218CV T VCC_CORE 0 844 1 3V 27A OUTPUTS CPU DC DC INPUTS DCBATOUT MAXIM CHARGER 1D8V_S3 43 DCBATOUT 1D05V_S0 INPUTS OUTPUTS SYSTEM DC DC ISL6227 OUTPUTS INPUTS CHG_PWR MAX8725ETI DCBATOUT UP 5V 5V 100mA 16 8V 3 2A 31 20 22 23 LAN Giga BCM5788 M 30 Mini PCI 802 11A B G 23 TXFM RJ45 CONN...

Page 14: ... and off to show the status of the computer s functions and components 4 Touchpad Touch sensitive pointing device which functions like a computer mouse 5 Click buttons Left center and right The left and right buttons function like the left and right mouse buttons the center button serves as a 4 way scroll button 6 Palmrest Comfortable support area for your hands when you use the computer 7 Keyboar...

Page 15: ...rd MMC Sedure Digital SD and xD Picture Card Note Only one care can operate at any given time 6 Bluetooth communication button indicator Press to enable disable Bluetooth function Lights to indicate the status of Bluetooth communications for TM4600 only 7 Wireless communications button indicator Press to enable disable Wireless function Lights to indicate the status of wireless LAN communications ...

Page 16: ...ared port Interfaces with infrared devices e g infrared printer and IR aware computer 4 Two USB 2 0 ports Connect to USB 2 0 devices e g USB mouse USB camera 5 Line in jack Accepts audio line in devices e g audio CD player stereo walkman 6 Microphone jack Accepts input from external microphones 7 Headphones speaker line out jack Connects to audio line out devices e g speakers headphones Icon Item ...

Page 17: ... cool even after prolonged use 6 Network jack Connects to an Ethernet 10 100 1000 based network for selected models 7 DC in jack Connects to an AC adapter Icon Item Description 1 External display port Connects to a display device e g external monitor LCD projector 124 pin Acer ezDock connector Connects to Acer ezDock Battery bay Houses the computer s battery pack Note Icon Item Description Icon It...

Page 18: ...ttery in position 3 Cooling fan Helps keep the computer cool Note Do not cover or obstruct the opening of the fan 4 Mini PCI card bay Houses the computer s Mimi PCI card 5 Memory and hard disk bay Houses the computer s main memory and hard disk secured with screws 6 Battery release latch Release the battery for removal ...

Page 19: ...escription Caps Lock activity Lights when Caps Lock is activated Num Lock activiy Lights when Num Lock is activated Media activity Lights when the hard disk or optical drive is active Battery Lights up when the battery is being charged Power Lights up when the computer is on Bluetooth Indicates the status of Bluetooth communication Wireless LAN Indicates the status of wireless LAN communication La...

Page 20: ...g Key and one user programmable button Press to run the Acer Empowering Technology The mail and Web browser buttons are pre set to email and Internet programs but can be reset by users Easy launch button Default application Mail Email application user programmable Web browser Internet browser user programmable Acer Empowering Technology user programmable P User programmable ...

Page 21: ...and right 4 buttons located on the edge of the touchpad to do selection and execution functions These two buttons are similar to the left and right buttons on a mouse Tapping on the touchpad is the same as clicking the left button T Use the 4 way scroll 3 button to scroll up or down and move left or right a page This button mimics your cursor pressing on the right scroll bar of windows application...

Page 22: ...r Tap twice at the same speed as double clicking a mouse button rest your finger on the touchpad on the second tap and drag the cursor Access context menu Click one Scroll Click and hold to move up down left right Function Left button 1 Right button 4 Main touchpad 2 Center button 3 ...

Page 23: ...ll alphabetic characters typed are in uppercase Num lock Fn F11 When Num Lock is on the embedded keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad Scroll lock Fn F12 When Scroll Lock is on the screen moves one line up or down wh...

Page 24: ... be used with other keys to provide a variety of function Tab Activates next taskbar button E Opens the My Computer window F1 Opens Help and Support F Opens the Find All Files dialog box R Opens the Run dialog box M Minimizes all windows Shift M Undoes the minimize all windows action Application key This key has the same effect as clicking the right mouse button it opens the application s context ...

Page 25: ... monitor if connected and both Fn F6 Screen blank Turns the display screen backlight off to save power Press any key to return Fn F7 Touchpad toggle Turns the internal touchpad on and off Fn F8 Speaker toggle Turns the speakers on and off Fn w Volume up Increases the speaker volume Fn y Volume down Decreases the speaker volume Fn x Brightness up Increases the screen brightness Fn z Brightness down...

Page 26: ...e keyboard The US dollar sign 1 Open a text editor or word processor 2 Either directly press the key at the bottom right of the keyboard or hold Shift and then press the 4 key at the upper center of the keyboard NOTE This function varies by the operating system version NOTE Some fonts and software do not support the Euro symbol Please refer to www microsoft com typography faq faq12 htm for more in...

Page 27: ...resentation It takes the hassle out of making presentations Acer ePowerManagement It provides a central location from where to control all your PC s power schemes and maximise battery life Acer eRecovery It backs up your files preventing data loss in the event of a system crash Launch keys on p Acer eSetting Acer ePresentation Acer ePowerManagement Acer eRecovery Launch keys on pag Acer eSetting A...

Page 28: ...Launch Manager allows you to set the two launch keys located above the keyboard You can access the Launch Manager by clicking on Start All Programs and then Launch Manager to start the application Start All Programs Launch Manager ...

Page 29: ...er ICH6 M Keyboard controller Renesas RE144B FIR controller NS 87392 PCMCIA card reader 1394 controller TI PCI7411 DDR soDIMM controller built in Intel 915GM BIOS Item Specification BIOS vendor Phoenix BIOS Version BIOS ROM type Flash ROM BIOS ROM size 512KB BIOS package 32 lead of TSSOP Supported protocols ACPI 2 0 PC Card 95 SMBIOS 2 3 IEEE1284 ECP EPP PCI 2 2 PnP 1 0a DMI 2 0 PS 2 keyboard and ...

Page 30: ... Specification Supports LAN protocol 10 100 1000 Mbps Fast Ethernet connection LAN connector type RJ45 Wireless LAN InviLink 802 11b g dual band LAN connector location Right side Modem Bluetooth Interface Item Specification Data modem data baud rate bps 56K ITU Supports modem bluetooth protocol V 92 AC Link modem with PTT approval Wake on Ring ready Modem connector type RJ11 Modem connector locati...

Page 31: ...ed Video port No Supports 32 bit CardBus Yes Keyboard Item Specification Keyboard controller Renesas RE144B Keyboard vendor model name Darfon Standard keyboard with launch button embeded Total number of keypads T 88 85 keys PS 2 and AT compatible keyboard Touchpad with 4 way integrated scroll button Yes Function keys T four inverted T cursor keys T Hot key controls 12 function keys T two Windows f...

Page 32: ... Pixel Pitch 0 237x0 237 0 21075x0 21075 WXGA 0 237x0 237 0 237x0 237 Pixel Arrangement R G B Vertical Stripe R G B Vertical Stripe R G B Vertical Stripe Display Mode transmissive mode Normally White Normally White Normally White Typical White Luminance cd m2 also called Brightness 185 typ 220 typ for WXGA 185 185 Luminance Uniformity N A 1 25 N A Contrast Ratio 400 Typ 500 Typ 300 300 Response Ti...

Page 33: ...er size HGST Hakone Toshiba 8192KB Seagate 2048KB HGST Hakone Toshiba 8192KB Seagate 8192KB HGST Hakone Toshiba 8192KB Seagate 8192KB HGST Hakone Toshiba 8192KB Seagate 8192KB Interface HGST Hakone ATA 6 Parallel ATA HGST Hakone ATA 6 Parallel ATA HGST Hakone ATA 6 Parallel ATA HGST Hakone ATA 6 Parallel ATA Internal transfer rate Mbytes sec max HGST Hakone 42 71 56 25 HGST Hakone 38 43 56 25 HGST...

Page 34: ...tatic discharge ESD 15kV at air discharge 8kV at contact discharge Dielectric Withstand Voltage Primary to secondary 4242 Vdc for 1 second Leakage current 60uA at 240Vac 60Hz Regulatory Requirements 1 FCC class B requirements USA 2 VDE class B requirements German 3 VCCI classII requirements Japan Power Management ACPI Mode Power Management Mech Off G3 All devices in the system are turned off compl...

Page 35: ... Model Name MK4025GAS KA100A 40GB Pluto MK6025GAS 60GB Pluto MK8025GAS 8MB 80GB Data Storage Physical Per drive formatted 40 007GB 60 0116GB 80 012GB Data Heads 2 4 4 Number of Disks 1 2 2 Logical Configuration Heads 16 16 16 Cylinders 16 383 16 383 16 383 User Sectors Track at zone 0 63 63 63 Logical Blocks LBA 78 140 160 117 210 240 156 301 488 Data Transfer Rate Max transfer rate to host 100MB ...

Page 36: ...30 Chapter 1 ...

Page 37: ...eft right keys zx T To choose a parameter use the cursor up down keys wy T To change the value of a parameter press p or q T Press while you are in any of the menu options to go to the Exit menu T In any menu you can load default settings by pressing t You can also press u to save any changes made and exit the BIOS Setup Utility NOTE You can change the value of a parameter if it is enclosed in squ...

Page 38: ...cally detected by the system If there is no DVD CD ROM model present or unknown type None should be shown on this field System BIOS Version This field reports the BIOS version of system VGA BIOS Version This field reports the VGA version of the system KBC Version This field reports the KBC version of the system PhoenixBIOS Setup Utility CPU Type Intel R Pentium R M processor 2 0GHz CPU Speed Syste...

Page 39: ...m Asset Tag Number This item will show the Asset Tag number of the system Product Name This field will show product name Manufacturer Name This field will show manufacturer name UUID This will be visible only when there is an internal LAN device present Parameter Description ...

Page 40: ...ay device is connected on external video port If any external display device is connected the power on display will be in CRT or projector only mode Otherwise it will be in LCD only mode Both Simultaneously enable both the integrated LCD screen and the system s external video port for an external CRT or projector PhoenixBIOS Setup Utility Information Main Advanced Security Boot Exit Item Specific ...

Page 41: ... from LAN feature is then disabled F12 Boot Menu When this is selected users can modify device boot priority by pressing F12 key during POST When this is not selected device boot priority will not be adjustable during POST D2D Recovery Allow user to enable disable the Disk to Disk recovery Parameter Description ...

Page 42: ...d User configuration Auto BIOS or OS chooses configuration OS Controlled Displayed when controlled by OS Disabled Enabled Auto PhoenixBIOS Setup Utility Info Main Advanced Security Boot Exit Item Specific Help Infrared Port FIR Configure Infrared Port using options Disable No configuration Enabled User configuration Auto BIOS or OS chooses configuration OS Controlled Displayed when controlled by O...

Page 43: ...trolled by OS Disabled Enabled Auto Parallel port Configure serial port B using options Disabled No configuration Enabled User configuration Auto BIOS or OS chooses configuration OS Controlled Displayedd when controlled by OS Disabled Enabled Auto Mode Set the mode for the parallel port using options Output only Bi directional EPP ECP Output only Bi directional EPP ECP Description Option ...

Page 44: ... the BIOS Setup Utility from unauthorized access Set System password is set Clear System password is not set Length No more than 8 characters Characters 0 9 A Z not case sensitive Set User Password PhoenixBIOS Setup Utility Information Main Boot Item Specific Help User Password is Clear Supervisor Password is Clear Set User Password Set Supervisor Password Password on Boot Disabled Supervisor Pass...

Page 45: ...password currently can not be changed or disabled To change or disable it turn off the system and enter Setup immediately after turning it back on Press Enter to input change or disable hard drive password Enter Password on boot Defines whether a password is required or not while the events defined in this group happened The following sub options are all requires the Supervisor password for change...

Page 46: ... OK The password setting is complete after user presses enter If the current password entered does not match the actual current password If the new password and confirm new password strings do not match Setup Notice Changes have been saved continue Setup Warning Invalid password Re enter Password continue Setup Warning Password do not match Re enter Password ...

Page 47: ...oot order is top down using only the top device in each category Use F6 and F5 to move highlighted item up and down Floppy Devices CD ROM DVD Drive Netword Boot PhoenixBIOS Setup Utility Information Main Security Exit Item Specific Help Hard Drive CD ROM DVD Drive Keys used to view or configure devices Enter to expands or collapses devices with a or F5 and F6 moves the device up or down F1 Help Se...

Page 48: ...etup data to CMOS Load Setup Default Load default values for all SETUP items Discard Changes Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS PhoenixBIOS Setup Utility Information Main Security Boot Item Specific Help Exit Saving Changes Exit Disarding Changes Load Setup Defaults Exit System Setup and save your changes to CMOS F1 Help Select Item F5 F6 Change...

Page 49: ...r preventing electrostatic discharge T Small Philips screw driver T Philips screwdriver T Plastic flat head screw driver T Tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components When you remove the stripe cover please be careful not to scrape the cover Ch...

Page 50: ... Begin Before proceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system 3 Remove the battery pack ...

Page 51: ...e the system board you must first remove the keyboard then disassemble the inside assembly frame in that order Start Memory Wireless LAN Card HDD Module Middle Cover Lower Case Assembly LCD Module Keyboard Upper Case Assembly Battery Pack A 1 B 4 C 2 D 2 E 1 F 2 G 1 H 15 Bluetooth Module RTC Battery I O Board Touch Pad Plate Main Board Assembly Heatsink Fan Touch Pad I 5 Modem Board Front Cover HD...

Page 52: ...BLACK 86 9A323 4R0 E SCREW M2 5 6 86 9A323 6R0 F SCREW M2 3 NYLON 1JMCPC 420325 86 9A352 3R0 G SCREW M2 5 4L NYLOCK BLA CK ZN 86 9A353 4R0 H SCREW M2 5X6 86 9A353 6R0 I SRW M2 5 8L B ZN NYLOK 700 86 9A353 8R0 J SCREW M2 3 86 9A522 3R0 K SCRW M2 4 WAFER NI 86 9A552 4R0 LCD Module LCD Inverter 2 hinges Wireless Antenna Set LCD Bezel T 2 W 2 LCD Assembly R 2 S 2 U 2 V 2 LCD Brackets X 8 LCD Cable LCD...

Page 53: ...Chapter 3 47 Removing the Battery Pack 1 Release the battery lock 2 Slide the battery latch as shown then remove the battery pack ...

Page 54: ... 2 Detach teh mini PCI cover 3 Disconnect the main and the auxiliary wireless antenna 4 Pop out the wireless LAN card then remove it Removing the Memory and the HDD Module 1 Remove the five screws that secure the HDD cover 2 Detach the HDD cover from the main unit 3 Pop up the memory then remove it 4 Lift up the HDD module then pull the HDD module backwards and remove it ...

Page 55: ...s shown 5 Disconnect the keyboard cable then remove the keyboard 6 Tear off the tape fastening the wireless antenna then pull out the antenna from the main unit 7 Disconnect the LCD cable from the main board 8 Close the LCD module and turn over the notebook then remove two screws fastening the LCD module on the bottom as shown 9 Remove one screw holding the LCD module on the rear side ...

Page 56: ...50 Chapter 3 10 Then remove two screws fastening the LCD module 11 Detach the LCD module from the main unit carefully ...

Page 57: ...as shwon 4 Remove 15 screws fastening the upper and the lower case assembly on the bottom 5 Then detach the upper case assembly from the lower case assembly carefully Disassembling the Lower Case Assembly 1 Disconnect the bluetooth cable from the main board then detach the bluetooth module 2 Disconnect the RTC battery cable from the main board then detach the RTC battery 3 Disconnect the speaker c...

Page 58: ... board 9 Detach the IO board from the lower case The IO board is with modem board 10 Remove the three screws fastening the system fan 11 Remove the system fan from the lower case 12 Remove the two screws that fasten the speaker set 13 Detach the front cover from the lower case 14 Remove the speaker set from the lower case 15 Remove the four screws fastening the heatsink to the main board 16 Detach...

Page 59: ...m the modem board Disassembling the Upper Case Assembly 1 Disconnect the touchpad FFC from the touchpad then remove it 2 Remove the five screws fastening the touchpad plate 3 Detach the scroll key rubber from the touchpad plate 4 Remove the touchpad plate 5 Then detach the touchpad from the upper case ...

Page 60: ...out of the LCD panel then disconnect the LCD cable 6 Disconeect the LCD inverter cable on the other side then remove the inverter 7 Remove two screws fastening the LCD to the LCD panel 8 Detach the LCD from the LCD panel 9 Remove the two screws fastening the hinges to the LCD panel 10 Remove the two hinges from the LCD panel 11 Remove the two screws holding the wireless antenna set 12 Then detach ...

Page 61: ...ing the LCD right bracket 14 Detach the LCD right bracket from the LCD 15 Remove the four screws fastening the LCD left bracket 16 Detach the LCD left bracket from the LCD 17 Tear off the tape fastening the LCD cable then disconnect the LCD cable ...

Page 62: ...sassembling the External Modules Disassembling the HDD Module 1 Detach the HDD sponge 2 Turn over the HDD module 3 Tear off the HDD module copper shielding 4 Then detach the HDD from the HDD copper shielding as shown ...

Page 63: ...er products Non Acer products prototype cards or modified options can give false errors and invalid system responses 1 Obtain the failing symptoms in as much detail as possible 2 Verify the symptoms by attempting to re create the failure by running the diagnostic test or by repeating the same operation Troubleshooting Chapter 4 ...

Page 64: ...the drive to fail Do the following to select the test device 1 Boot from the diagnostics diskette and start the diagnostics program 2 See if CD ROM Test is passed when the program runs to CD ROM Test 3 Follow the instructions in the message window If an error occurs reconnect the connector on the System board If the error still remains 1 Reconnect the external diskette drive CD ROM module 2 Replac...

Page 65: ...T Check the Battery Pack on page 59 Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable See the following figure 1 If the voltage is not correct replace the power adapter 2 If the voltage is within the range do the following T Replace the System board T If the problem is not corrected see Undetermined Proble...

Page 66: ...y pack and let it return to room temperature Re install the battery pack If the charge indicator still does not light up replace the battery pack If the charge indicator still does not light up replace the DC DC charger board Touchpad Check If the touchpad doesn t work do the following actions one at a time to correct the problem Do not replace a non defective FRU 1 Reconnect the touchpad cables 2...

Page 67: ...t possible FRU to be replaced when servicing a computer If the symptom is not listed see Undetermined Problems on page 73 The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function NOTE Most of the error messages occur during POST Some of them display information about a hardware device e g the amount of memory installed Others may ind...

Page 68: ...ault Settings in BIOS Setup Utility Hard disk drive System board Stuck Key see Keyboard or Auxiliary Input Device Check on page 58 Keyboard error see Keyboard or Auxiliary Input Device Check on page 58 Keyboard Controller Failed see Keyboard or Auxiliary Input Device Check on page 58 Keyboard locked Unlock key switch Unlock external keyboard Monitor type does not match CMOS Run Setup Run Load Defa...

Page 69: ... Setup Utility System cache error Cache disabled System board CPU ID System board DMA Test Failed DIMM System board Software NMI Failed DIMM System board Fail Safe Timer NMI Failed DIMM System board Device Address Conflict Run Load Default Settings in BIOS Setup Utility RTC battery System board Allocation Error for device Run Load Default Settings in BIOS Setup Utility RTC battery System board Fai...

Page 70: ...source battery pack and power adapter See Power System Check on page 59 Reconnect the LCD connector Hard disk drive LCD inverter ID LCD cable LCD Inverter LCD System board No beep power on indicator turns on and LCD is blank But you can see POST on an external CRT Reconnect the LCD connectors LCD inverter ID LCD cable LCD inverter LCD System board No beep power on indicator turns on and a blinking...

Page 71: ...ze 18h 8254 timer initialization 1Ah 8237 DMA controller initialization 1Ch Reset Programmable Interrupt Controller 20h 1 3 1 1 Test DRAM refresh 22h 1 3 1 3 Test 8742 Keyboard Controller 24h Set ES segment register to 4 GB 26h Enable A20 line 28h Autosize DRAM 29h Initialize POST Memory Manager 2Ah Clear 215 KB base RAM 2Ch 1 3 4 1 RAM failure on address line xxxx 2Eh 1 3 4 3 RAM failure on data ...

Page 72: ...Setup System Management Mode SMM area 6Ah Display external L2 cache size 6Bh Load custom defaults optional 6Ch Display shadow area message 6Eh Display possible high address for UMB recovery 70h Display error messages 72h Check for configuration errors 76h Check for keyboard errors 7Ch Set up hardware interrupt vectors 7Eh Initialize coprocessor if present 80h Disable onboard Super I O ports and IR...

Page 73: ...ematic rate A8h Erase F2 prompt AAh Scan for F2 key stroke ACh Enter SETUP AEh Clear Boot flag B0h Check for errors B2h POST done prepare to boot operating system B4h 1 One short beep before boot B5h Terminate QuietBoot optional B6h Check password optional B9h Prepare Boot BAh Initialize DMI parameters BBh Initialize PnP Option ROMs BCh Clear parity checkers BDh Display MultiBoot menu BEh Clear sc...

Page 74: ...Initialize Multi Processor EAh Initialize OEM special code EBh Initialize PIC and DMA ECh Initialize Memory type EDh Initialize Memory size EEh Shadow Boot Block EFh System memory test F0h Initialize interrupt vectors F1h Initialize Run Time Clock F2h Initialize video F3h Initialize System Management Mode F4h 1 Output one beep before boot F5h Boot to Mini DOS F6h Clear Huge Segment F7h Boot to Ful...

Page 75: ...cable LCD System board Indicator Related Symptoms Symptom Error Action in Sequence Indicator incorrectly remains off or on but system runs correctly Reconnect the inverter board Inverter board System board Power Related Symptoms Symptom Error Action in Sequence Power shuts down during operation Power source battery pack and power adapter See Power System Check on page 59 Battery pack Power adapter...

Page 76: ...hibernation Keyboard if control is from the keyboard Hard disk drive System board The system doesn t enter hibernation mode and four short beeps every minute See Sleeping State S4 on page 28 Press Fn oand see if the computer enters hibernation mode Touchpad Keyboard Hard disk connection board Hard disk drive System board The system doesn t enter standby mode after closing the LCD See Sleeping Stat...

Page 77: ... Ensure the Parallel Port in the Onboard Devices Configuration of BIOS Setup Utility is set to Enabled Onboard Devices Configuration Run printer self test Printer driver Printer cable Printer System Board Serial or parallel port device problems Ensure the Serial Port in the Devices Configuration of BIOS Setup Utility is set to Enabled Device driver Device cable Device System board Keyboard Touchpa...

Page 78: ... discharge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problem do the following 1 Run the advanced diagnostic test for the system board in loop mode at least 10 times 2 If no error is detected do not replace any FRU 3 If any error is detected replace the FRU Rerun the test to verify that there are no more errors ...

Page 79: ...operating correctly See Power System Check on page 59 1 Power off the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices T Non Acer devices T Printer mouse and other external devices T Battery pack T Hard disk drive T DIMM T CD ROM Diskette drive Module T PC Cards 4 Power on the computer 5 Determine if the problem...

Page 80: ...74 Chapter 4 ...

Page 81: ...1 Card Reader Slot 2 LCD1 LCD Cable Connector 7 RTC1 RTC Battery Connector 3 SKT1 IEEE 1394 Connector 8 BT1 Bluetooth Module Connector 4 SKT2 USB Port 9 TPAD1 Touchpad FFC Connector 5 U22 or PCH1 PC Card Slot 10 KB1 Keyboard Connector Jumper and Connector Locations Chapter 5 ...

Page 82: ...4 DOCK 1 ezDock Port 13 DM1 DIMM Slot 5 U27 IO Controller PC 87392 14 U44 South Bridge Intel ICH6 M 6 WIN1 Wireless LAN Card Slot 15 SW8 Switch 7 U32 Keyboard Controller 16 U52 Cardbus 1394 Card Reader Controller UltraMedia PCI 7411 8 U31 LAN Controller BROADCOM BCM5788M 17 U34 North Bridge 9 BAT1 Battery Connector 18 U33 CPU 19 U41 Power Generator IDT CV125PA ...

Page 83: ... MIC1 Microphone in Port 2 LID1 Cover Switch Cable Connector 8 LINT1 Line in Port 3 U1 Audio Codec Realtek ALC655 9 USB1 USB Port 4 BTB1 IO Board to Main Board Connector 10 USB2 USB Port 5 SPKR1 Speaker Set Connector 11 U6 FIR 6 LOUT1 Line out Port 12 JK1 RJ11 Modem Jack ...

Page 84: ...78 Chapter 5 Bottom View 1 MDC1 Modem Board Connector 2 RING1 MDC Cable Connector ...

Page 85: ...lease see the bottom view of the main board layout for switch location The image bleow is switch enlarged image Switch Settings Switch Function SW8 1 Clear Password SW8 2 Bootblock SW8 3 Keyboard Matrix ID1 SW8 4 Keyboard Matrix ID2 ...

Page 86: ...80 Chapter 5 ...

Page 87: ...ange is made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts y...

Page 88: ...tion Acer P N ADAPTER ADAPTER 65W LITEON PA 1650 02WR ADT 65W LITEON PA 1650 02WR AP 06503 011 ADAPTER 65W LISHIN SLS0335A19A54LF ADT 65W LISHIN SLS0335A19A54LF AP 06506 003 BATTERY BATTERY PACK LI 6CELL 2 4MAH SONY BTY PACK LI 6C 2 4AH SONY BT 00604 005 ...

Page 89: ...FOXCONN T60M845 01 MODEM MDC1 5 AC97 T60M845 01 54 A56V1 001 TOUCHPAD BOARD SYNAPTIC TM51 389 TOUCHPAD SYNAPTICS TM51 389 56 TB1V1 001 WIRELESS LAN BOARD 802 11BG INTEL WLAN 802 11BG INTEL867074 LF KI CAX01 013 BLUETOOTH BOARD FOXCONN BCM2045 BT MODULE FOXCONN BCM2045 54 A74V1 003 I O BOARD MYNA2 I O BD 05519 SB DIP 55 TB1V1 001 CABLE Image Part Name Description Acer P N ...

Page 90: ...A 125V USA CORD USA W CNS 2 5A 125V 8121 27 01518 781 BLYETOOTH CABLE B T CABLE HT MYNA 2 50 TB1V1 010 CASE COVER BRACKET ASSEMBLY PCMCIA DUMMY CARD CARD BUS DUMMY CARD 42 TB1V1 003 SD MEMORY DUMMY CARD SD DUMMY CARD MYNA2 42 TB1V1 004 UPPER CASE UPPER CASE ASSY Note This is engineering sample and the color of the upper case is not correct 60 TB1V1 002 Image Part Name Description Acer P N ...

Page 91: ...A2 60 TB1V1 001 SPEAKER LEFT RIGHT SPEAKER MYNA 2 23 TB1V1 001 MICROPHONE MICROPHONE MYNA2 23 TB1V1 002 COVER SWITCH CABLE C A COVER SWITCH MYNA2 50 TB1V1 001 FRONT COVER ASSY FRONT COVER MYNA2 60 TB1V1 004 MIDDLE COVER ASSY MIDDLE COVER MYNA2 60 TB1V1 003 Image Part Name Description Acer P N ...

Page 92: ...ASONIC UJDA770 COMBO 24X PAC UJDA770 MYNA EXT KO 02406 014 COMBO 24X LITEON SOSC 2483K COMBO LIT SOSC 2483K LF EXT KO 02409 014 COMMUNICATION MODULE WIRELESS ANTENNA LEFT RIGHT ANTENNA CABLE MYNA2 25 TB1V1 001 DVD MODULE DVD RW DRIVE 8X LITEON SOSW 833S DUAL DUAL 8X LTN SOSW 833S MYNA EXT KU 00804 020 Image Part Name Description Acer P N ...

Page 93: ...TE MYNA 2 TBD HDD MYLAR W CUPPER ASSY HDD CHASSIS MYNA 2 33 TB1V1 002 HDD 60G HITACHI HTS421260H9AT00 HDD 60GB HGST HTS421260H9AT00 KH 06007 009 HDD 60G TOSHIBA MK6025GAS HDD 60GB TOSHIBA MK6025GAS KH 06004 004 HDD 60G SEAGATE ST960812A HDD 60GB SEAGATE ST960812A KH 06001 003 HDD MODULE 80G ASSY HDD 80G HGST MYNA 2 TBD HDD MYLAR W CUPPER ASSY HDD CHASSIS MYNA 2 33 TB1V1 002 HDD 80G TOSHIBA MK8025G...

Page 94: ...AN PROTUGESE KB TB107 005 TM3300 KEYBOARD KOREA TM3300 KEYBOARD KOREA KB TB107 006 TM3300 KEYBOARD UK TM3300 KEYBOARD UK KB TB107 007 TM3300 KEYBOARD GERMAN TM3300 KEYBOARD GERMAN KB TB107 008 TM3300 KEYBOARD ITALIAN TM3300 KEYBOARD ITALIAN KB TB107 009 TM3300 KEYBOARD FRENCH TM3300 KEYBOARD FRENCH KB TB107 010 TM3300 KEYBOARD SWISS G TM3300 KEYBOARD SWISS G KB TB107 011 TM3300 KEYBOARD PORTUGUESE...

Page 95: ...OARD GREEK KB TB107 024 TM3300 KEYBOARD HEBREW TM3300 KEYBOARD HEBREW KB TB107 025 TM3300 KEYBOARD RUSSIAN TM3300 KEYBOARD RUSSIAN KB TB107 026 TM3300 KEYBOARD SLOVENIA SLO TM3300 KEYBOARD SLOVENIA SLO KB TB107 027 TM3300 KEYBOARD CROATIA CR TM3300 KEYBOARD CROATIA CR KB TB107 28 LCD MODULE LCD MODULE 14 1 WXGA GLARE 400G LCD 14 WXGA QD14TL02 04 6M TB1V1 001 INVERTER BOARD DARFON INVERTER 17 ROHS ...

Page 96: ...L 14 1 ASSY LCD 14 1 PANEL MYNA 2 60 TB1V1 006 HINGE PACK LEFT RIGHT HINGE PACK LEFT RIGHT 6K TB1V1 001 LCD 14 1 WXGA N141I1 L05 GLARE 400G LCD 14 WXGA N141I1 L05 LK 1410D 006 LCD 14 1 WXGA QDI QD14TL02 04 400G LCD 14 WXGA QD14TL02 04 LK 14109 006 LCD MODULE 14 1 WXGA GLARE 420G LCD 14 1 WXGA N141C1 L02 6M TB1V1 002 INVERTER BOARD DARFON INVERTER 17 ROHS VK 21189 401 19 TB1V1 001 LCD CABLE 14 1 WX...

Page 97: ...3 TB1V1 004 LCD BEZEL 14 1 ASSY LCD 14 1 BEZEL MYNA 2 60 TB1V1 005 LCD PANEL 14 1 ASSY LCD 14 1 PANEL MYNA 2 60 TB1V1 006 HINGE PACK LEFT RIGHT HINGE PACK LEFT RIGHT 6K TB1V1 001 LCD 14 1 WXGA N141I1 L07 NONE GLARE 400G LCD 14 1 WXGA N141I1 L07 LK 1410D 007 LCD 14 1 WXGA QDI QD14TL02 03 NONE GLARE 400G LCD 14 WXGA QD14TL02 03 LK 14109 007 LCD MODULE 14 1 WXGA NONE GLARE 420G LCD MODULE 14 1 WXGA 6...

Page 98: ...INBOARD MYNA 2 2 13GMHZ CPU ON BOARD W CPU HEATSINK PCMCIA SLOT RTC BATTERY MYNA2 MB DOT 2 13G 05216SB DIP LB TB101 014 MAINBOARD MYNA 2 2 0GMHZ CPU ON BOARD W CPU HEATSINK PCMCIA SLOT RTC BATTERY MYNA2 MB 2 0G 05216SB DIP LB TB101 012 RTC BATTERY LI BATTERY RTC CANARY 23 T28V1 001 CPU HEATSINK W O FAN ASSY CPU HEAT SINK MYNA2 34 TB1V1 001 PCMCIA SLOT 4PIN CONN CARDBUS 4P 59330 00L0C 22 T28V1 001 ...

Page 99: ... 512M HYNIX HYMP564S64P6 C4 SODIMM 512M HYMP564S64P6 C4 KN 5120G 005 LCD SCREW RUBBER RUB LCD RUBBER CUSHION BOLSENA Note See the upper two rubber cushion 47 A46V1 002 LCD SCREW RUBBER RUBBER SCREW Note See the lower two rubber 47 TB1V1 001 SCROLL KEY RUBBER KNOB SCROLL KEY MYNA2 Note The picture below shows its location It is put on the touchpad plate 47 TB1V1 002 LOGO PLATE FOR BEZEL PLT BEZEL P...

Page 100: ...86 00D38 520 SCREW SCRW WH MS CBZ M2 5 L4 BLACK 86 9A323 4R0 SCREW SCREW M2 5 6 86 9A323 6R0 SCREW SCREW M2 3 NYLON 1JMCPC 420325 86 9A352 3R0 SCREW SCREW M2 5 4L NYLOCK BLA CK ZN 86 9A353 4R0 SCREW SCREW M2 5X6 86 9A353 6R0 SCREW SRW M2 5 8L B ZN NYLOK 700 86 9A353 8R0 SCREW SCREW M2 3 86 9A522 3R0 SCREW SCRW M2 4 WAFER NI 86 9A552 4R0 Image Part Name Description Acer P N ...

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