Troubleshooting
4-3
Troubleshooting
Introduction
0
This chapter contains information about troubleshooting common problems associated with
the notebook.
General Information
0
The following procedures are a guide for troubleshooting computer problems. The step by
step procedures are designed to be performed as described.
NOTE:
NOTE
:
The diagnostic tests are intended for Acer products only. Non-Acer products, prototype
cards, or modified options can give false errors and invalid system responses.
1.
Obtain as much detailed information as possible about the problem.
2.
If possible, verify the symptoms by re-creating the failure through diagnostic tests or
repeating the operation that led to the problem.
3.
Use Table 4-1 with the verified symptom to determine the solution.
4.
If the Issue is still not resolved, refer to
Online Support Information
.
Table 4-1.
Verified Symptoms
Symptoms (Verified)
Power On Issues
No Display Issues
LCD Picture Failure
Touch Screen Failure
Internal Speaker Failure
Internal Microphone Failure
USB Failure/mini-USB Failure
Front Camera Failure
Back Camera Failure
P-Sensor Failure
3G Function Failure
Wireless Function Test Failure
GPS Function Test Failure (Wi-Fi SKU)
GPS Function Test Failure (3G SKU)
Docking Station Test Failure
Other Functions Failure
Summary of Contents for A100
Page 1: ...ICONIA Tab A100 A101 SERVICE GUIDE ...
Page 9: ...CHAPTER 1 Hardware Specifications ...
Page 12: ...1 4 ...
Page 39: ...CHAPTER 2 Diagnostic Utilities ...
Page 49: ...Diagnostic Utilities 2 11 Picasso Diagnostic Tool 0 ...
Page 50: ...2 12 Diagnostic Utilities ...
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Page 101: ...CHAPTER 3 Maintenance Procedures ...
Page 146: ...3 46 Machine Maintenance Procedures ...
Page 147: ...CHAPTER 4 Troubleshooting ...
Page 166: ...4 20 Troubleshooting ...
Page 167: ...CHAPTER 5 Jumper and Connector Locations ...
Page 168: ...5 2 Mainboard Top 5 3 Mainboard Bottom 5 4 ...
Page 171: ...CHAPTER 6 Field Replaceable Unit List ...
Page 172: ...6 2 Exploded Diagrams 6 4 Main Assembly 6 4 FRU List 6 6 Screw List 6 7 ...
Page 180: ...6 10 FRU List ...
Page 181: ...CHAPTER 7 Model Definition and Configuration ...
Page 182: ...7 2 A100 7 3 A101 7 4 ...
Page 215: ...CHAPTER 8 Test Compatible Components ...
Page 216: ...8 2 Android OS Environment Test 8 4 A100 A101 8 4 ...
Page 221: ...CHAPTER 9 Online Support Information ...
Page 222: ...9 2 Introduction 9 3 ...
Page 224: ...9 4 Online Support Information ...