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Acer 1410 2039 - Aspire Service Manual Download Page 91

81

Chapter 4

Intermittent Problems

Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a 
hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement 
should be considered only when a recurring problem exists.

When analyzing an intermittent problem, do the following:

1.

Run the advanced diagnostic test for the system board in loop mode at least 10 times.

2.

If no error is detected, do not replace any FRU.

3.

If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors. 

Summary of Contents for 1410 2039 - Aspire

Page 1: ...Aspire 1410 1680 Series Service Guide ...

Page 2: ...II Revision History Please refer to the table below for the updates made on Aspire 1410 1680 service guide Date Chapter Updates ...

Page 3: ...essed or implied with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessar...

Page 4: ... bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 5: ...NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printed...

Page 6: ...VI ...

Page 7: ... YES NO NO Battery Life 5hrs 8 cells 5hrs 8 cells 2 5hrs 4 cells 5hrs 8 cells 2 5hrs 4 cells 5hrs 8 cells 2 5hrs 4 cells 5hrs 8 cells 2 5hrs 4 cells 5hrs 8 cells 2hrs 4 cells 2hrs 4 cells 5hrs 8 cells 2 5hrs 4 cells 5hrs 8 cells 2 5hrs 4 cells 5hrs 8 cells Battery cell 8 cells 8 cells 8 cells 8 cells 8 cells 8 cells 4 cells 8cells 8 cells 8 cells Port replicator EasyPort 3 EasyPort 3 NO NO NO NO N...

Page 8: ...on 38 Main 39 Advanced 41 Security 43 Boot 47 Exit 48 BIOS Flash Utility 49 Chapter 3 Machine Disassembly and Replacement 50 General Information 51 Before You Begin 51 Disassembly Procedure Flowchart 53 Removing the Battery Pack 55 Removing the HDD Module the Memory and the Wireless LAN Card the Thermal Module and the CPU ODD Module and LCD Module 56 Removing the HDD Module 56 Removing the Memory ...

Page 9: ...of Error Messages 74 POST Code 77 Index of Symptom to FRU Error Message 78 Intermittent Problems 81 Undetermined Problems 82 Use NAPP CD to Build Master Hard Disc Drive 83 CD to Disk Recovery 83 Disk to Disk Recovery 86 Chapter 5 Jumper and Connector Locations 90 Top View 90 Bottom View 92 Chapter 6 FRU Field Replaceable Unit List 94 Exploded Diagram 95 Appendix A Model Definition and Configuratio...

Page 10: ...IX ...

Page 11: ...00 or WSXGA 1680x1050 resolution T ATI MOBILITYTM RADEONTM 9700 with 64MB of video memory manufacturing option T 3D graphics support T Simultaneous display on LCD and CRT monitor and other display devices like projector support T Automatic LCD dim feature that automatically decides the best settings for your display and conserves pwer T Dual indenpendent display Multimedia T High speed drive DVD C...

Page 12: ...ice with scroll function Expansion T One Type II CardBus PC Card slot T Upgradeable memory modules I O Ports T One Type II PC Card slot T One RJ 11 phone jack V 92 56Kbps modem T One RJ 45 network jack T One DC in jac AC adapter T One external monitor port T One speaker headphone out jack 3 5mm mini jack T One audio line in jack 3 5mm mini jack T One microphone in jack 3 5mm mini jack T One Infrar...

Page 13: ...T USB4 Page 15 Page 12 MINI PCI BROADCOM CONEXANT 20493 21 MAX9750 Page 14 AMP 20468 31 SPEKER Page 13 Page 13 LINE IN Page 13 MIC IN CONEXANT PS2 HOST BUS 400MHz LPC NS SIO 87383 NS Page 18 Page 16 IrDA Page 16 DOCKING Print Port Page 16 DOCKING COM Port LVDS RGB Page 15 DOCKING 2 USB PORT USB0 1 PCMCIA 1394 3 IN 1 1394 Page 11 3 IN 1 Page 11 5788M TRANSFORMER BOTHHAND CYPRESS CLOCK S S IC91718 P...

Page 14: ...d Connector 7 3 in 1 Connector 2 Bluetooth Board Connector 8 Speaker Connector 3 LCD Cable Connector 9 Internal Microphone Connector 4 LED Board Connector 10 Modem Board Connector 5 Lid Switch 11 Touchpad Board Connector 6 Modem Cable Connector ...

Page 15: ...Connector 19 Microphone in Connector 5 Main Battery Connector 20 USB Connector 6 ODD Connector 21 IEEE 1394 Connector 7 Media Bay Connector 22 PCMCIA 8 Mini PCI Slot 23 USB Connector 9 Second Battery Connector 24 CPU Socket 10 RTC Battery Connector 25 USB Connector 11 DDR DIMM Connector 26 S Video 12 HDD Connector 27 RJ45 and RJ11 Connector ...

Page 16: ...6 Chapter 1 13 IR 28 LAN Cable Connector 14 Bluetooth Switch 29 FAN Connector 15 Wireless Switch 30 LAN Cable Connector ...

Page 17: ...t area for our hands when you use the computer 5 Click buttons Left center and right The left and right buttons function like the left and right mouse buttons the center button serves as a 4 way scroll button 6 Touchpad Touch sensitive pointing device which functions like a computer mouse Turns on the computer power 7 Status indicators Light Emitting Diodes LEDs that turn on and off to show the st...

Page 18: ... indicator Lights when the battery is being charged 5 Bluetooth communications Indicates that optional Bluetooth is enabled 6 Wireless communication Indicates status of wireless LAN communi cation 7 Line in Mic in jack Accepts audio line in devices e g audio CD player stereo walkman 8 Line in MIc in jack Accepts audio line in devices e g audio CD player stereo walkman 9 Speaker Line Out Headphone ...

Page 19: ...ical drive accepts CDs or DVDs depending on the optical drive type 2 LED indicator Lights up when the optical drive is active 3 Optical drive eject button Ejects the optical drive is active 4 Emergency eject hole Ejects the optical drive tray when the computer is turned off ...

Page 20: ...The 3 in 1 card reader is a manufacturing option subject to configuration Only one card can operate at any given time 5 Two USB 2 0 ports Connects to Universal Serial Bus USB 2 0 devices e g USB mouse USB camera 6 S video port Manufacturing option Connects to a television or display device with S video input 7 Network jack Connect to an Ethernet 10 100 based network 8 Modem jack Connects to a phon...

Page 21: ... Icon Item Description 1 Power jace Connects to an AC adapter 2 External display port Connects a display device e g external monitor LCD projector 3 Security keylock Connects to a Kensington compatible computer security lock ...

Page 22: ...ruct the opening of the fan 2 Battery lock Locks the battery in place 3 Memory compartment Houses the computer s main memory 4 Hard disk bay Houses the computer s hard disk secured by a screw 6 Battery release latch Unlatches the battery to remove the battery pack 7 Battery bay Houses the computer s battery pack ...

Page 23: ...e easy to read status icons on the upper right above the keyboard Icon Function Description Caps lock Lights when Caps Lock is activated Num lock Lights when Num Lock is activated Media Activity Lights when the hard disk or optical drive is active ...

Page 24: ...e are two indicators at the front panel Even when the cover is closed the state or features can still be seen Icon Function Description Power Lights when the computer is on Battery indicator Lights when the battery is being charged ...

Page 25: ...l alphabetic characters typed are in uppercase Num lock Fn F11 When Num Lock is on the embedded keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad Scroll lock Fn F12 When Scroll Lock is on the screen moves one line up or down whe...

Page 26: ...fy the keyboard legend cursor control key symbols are not printed on the keys Desired Access Num Lock On Num Lock Off Number keys on embedded keypad Type numbers in a normal manner Cursor control keys on embedded keypad Hold j while using cursor control keys Hold Fn while using cursor control keys Main keyboard keys Hold Fn while typing letters on embedded keypad Type the letters in a normal manne...

Page 27: ...hes the Start menu It can also be used with other keys to provide a variety of function Tab Activates next taskbar button E Explores My Computer F1 Opens Help and Support F Opens the Find All Files dialog box M Minimizes all windows j M Undoes the minimize all windows R Displays the Run dialog box Application key This key has the same effect as clicking the right mouse button it opens the applicat...

Page 28: ...e Acer eManager set by the Acer Empowering key Fn F3 Acer ePowerManagement Launches the Acer ePowerManagement in the Acer eManager set by the Acer Empowering key Fn F4 Sleep Puts the computer in Sleep mode Fn F5 Display toggle Switches display output between the display screen external monitor if connected and both the display screen and external monitor Fn F6 Screen blank Turns the display screen...

Page 29: ...ying the audio track or video file Press again to pause Fn Pg Up Stop Press to stop playing the audio track or video file Fn Pg Dn Backwards Press to skip backward to the previous track or video file and start playing Fn End Forward Press to skip forward to the next track or video file Alt Gr US dollar Types the US dollar sign Alt Gr Euro Euro Types the Euro symbol Hot Key Icon Function Descriptio...

Page 30: ... press the Euro symbol at the bottom right of the keyboard or hold Alt Gr and then press the Euro symbol at the upper center of the keyboard The US dollar sign 1 Open a text editor or word processor 2 Either directly press the dollar sign at the bottom right of the keyboard or hold Alt Gr and then press the dollar sign at the upper center of the keyboard NOTE This function varies by the operating ...

Page 31: ...Acer Empowering Key to run the Acer EManager The mail and Web browser are default for Email and Internet programs but can be reset by users To set the mail Web browser and programmable keys run the acer Launch Manager Launch Key Default application Mail Email application user programmable Web browser Internet browser application user programmable e Acer eManager application user programmable P Use...

Page 32: ...s the features of Wireless and Bluetooth However the Wireless and Bluetooth keys cannot be set by users Description Default application Bluetooth communications Lights to indicate the status of Bluetooth optional communications Wireless communications Lights to indicate the status of wireless LAN optional communications ...

Page 33: ...ated on the edge of the touchpad to do selection and execution functions These two buttons are similar to the left and right buttons on a mouse Tapping on the touchpad produces similar results T Use the 4 way scroll 2 button top bottom left and right to scroll Function Left Button Right Button Scroll Button Tap Execute Click twice quickly Tap twice at the same speed as double clicking the mouse bu...

Page 34: ...dry and clean when using the touchpad Also keep the touchpad dry and clean The touchpad is sensitive to finger movements Hence the lighter the touch the better the response Tapping too hard will not increase the touchpad s responsiveness ...

Page 35: ...USB 2 0 VGA BIOS CD ROM bootable IEEE 1394 BIOS password control Set by setup manual Second Level Cache Item Specification Cache controller Built in CPU Cache size 512K for Intel Celeron M processor at 1 3 1 4GHz Aspire 1410 2MB for Intel Pentium M processor at 1 5 1 6GHz Dothan Aspire 1680 1st level cache control Always enabled 2st level cache control Always enabled Cache scheme control Fixed in ...

Page 36: ...MB 512MB 256MB 512MB 768MB 256MB 1024MB 1280MB 512MB 128MB 640MB 512MB 256MB 768MB 512MB 512MB 1024MB 512MB 1024MB 1536MB 1024MB 0MB 1024MB 1024MB 128MB 1125MB 1024MB 256MB 1280MB 1024MB 512MB 1536MB 1024MB 1024MB 2048MB LAN Interface Item Specification Chipset Broadcom BCM4401 10 100M BroadCom BCM5788M 1G Supports LAN protocol 10 100 1000Mbps LAN connector type RJ45 LAN connector location Right p...

Page 37: ...oughput 11 54 Mbps Protocol 802 11b g Interface Mini PCI type II Wireless Module 802 11a b g optional device Item Specification Chipset Intel Data throughput 11 54 Mbps Protocol 802 11 a b g Interface Mini PCI type II 3 in 1 card reader Item Specification Chipset TI PC7411 Protocol support Smart Media Multi Media Card and Security Digital Hard Disk Drive Interface Item Specification Vendor Model N...

Page 38: ...ification With CD Diskette With DVD Diskette Transfer rate KB sec Sustained Max 3 6Mbytes sec Sustained Max 10 8Mbytes sec Buffer Memory 2MB Interface Enhanced IDE ATAPI compatible Applicable disc format DVD DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R read single border DVD RW DVD RAM 2 6GB 4 7GB CD CD DA CD ROM CD ROM XA CD R CD RW Photo Multisession Video CD CD Extra CD CD test Loading mechanism Loa...

Page 39: ...t Voltage 5 V 5 Operating Audio Interface Item Specification Audio Controller Conexant CX20468 31 Audio onboard or optional Built in Mono or Stereo Stereo Resolution 18 bit stereo Digital to analog converter 18 bit stereo Analog to Ditial converter Compatibility AC97 Mixed sound source Line in CD Voice channel 8 16 bit mono stereo Sampling rate 44 1 KHz 48K byte for AC97 interface Internal microph...

Page 40: ...ort Item Specification Chipset TI PC7411 Number of IEEE 1394 port 1 Location Right side Connector type IEEE 1394 PCMCIA Port Item Specification PCMCIA controller TI PC7411 Supports card type Type II Number of slots One type II Access location Right panel Supports ZV Zoomed Video port No ZV support Supports 32 bit CardBus Yes System Board Major Chips Item Controller Core logic Intel 855GME ICH4 VGA...

Page 41: ...ge 16 8 0 2v LCD 14 1 inch for Aspire 1410 Item Specification Vendor model name AU B141XG05 CMO N141XB L01 QDI QD141XLH12 Screen Diagonal mm 357 14 1inch 14inch 360 14 1inch Active Area mm 285 7 H x214 3 V 285 7 H x214 3 V 285 7 H x214 3 V Display resolution pixels XGA 1024x768 XGA 1024x768 XGA 1024x768 Pixel Pitch 0 279 H x0 279 H mm 0 279 H x0 279 H mm 0 279 H x0 279 H mm Pixel Arrangement RGB v...

Page 42: ...XGA 1024x768 XGA Pixel Pitch 0 297x0 297 0 099x0 297 0 297x0 297 Pixel Arrangement R G B Vertical Stripe R G B Vertical Stripe R G B Vertical Stripe Display Mode Normally White Normally White Normally White Typical White Luminance cd m2 also called Brightness 180 5 point average 150 5 point average 160 150 Luminance Uniformity N A N A 70 Contrast Ratio 300 300 250 Response Time Optical Rise Time F...

Page 43: ...l Time msec 10 30 typ 30 30 5 20 Nominal Input Voltage VDD 3 3V 3 3V 3 3V Typ Typical Power Consumption watt 4 6 for backlight unit only N A 4 38 Weight 585 580 585 Physical Size mm 317 3x242 1x6 0 317 3x242 1x6 0 344x222 0x6 35 max Electrical Interface 1 channel LVDS 1 channel LVDS 1 channel LVDS Support Color 262K 262K 262K colors RGB 6 bit data driver Viewing Angle degree Horizontal Right Left ...

Page 44: ... All devices in the system are turned off completely Working G0 S0 Individual devices such as the CPU and hard disc may be power managed in this state Suspend to RAM S3 CPU set power down VGA Suspend PCMCIA Suspend Audio Power Down Hard Disk Power Down CD ROM Power Down Super I O Low Power mode Save to Disk S4 Hibernation Mode Also called Hibernate state System saves all system states and data ont...

Page 45: ...Chapter 1 35 ...

Page 46: ...ce without entering BIOS Setup Utility please set the parameter to enabled Press F12 during POST to enter multi boot menu In this menu user can change boot device without entering BIOS SETUP Utility PhoenixBIOS Setup Utility Info Main Advanced Security Boot Exit CPU Type Intel R Pentium R M processor 1 70Ghz CPU Speed System BIOS Ver 3A01 VGA BIOS Ver Montara GME3360 KBC Ver PQ1A24 Serial Number 1...

Page 47: ...d this item T Press while you are in any of the menu options to go to the Exit menu T In any menu you can load default settings by pressing t You can also press u to save any changes made and exit the BIOS Setup Utility NOTE You can change the value of a parameter if it is enclosed in square brackets Navigation keys for a particular menu are shown on the bottom of the screen Help for parameters ar...

Page 48: ...rial number of devices installed on secondary IDE master Serial Number This field displays the serial number of this unit UUID Number This will be visible only when an internal LAN device is presenting UUID 32bytes PhoenixBIOS Setup Utility Info Main Advanced Security Boot Exit CPU Type Intel R Pentium R M processor 1 70Ghz CPU Speed System BIOS Ver 3A01 VGA BIOS Ver Montara GME3360 KBC Ver PQ1A24...

Page 49: ...nfo Main Advanced Security Boot Exit Item Specific Help System Time 05 34 07 System Date 07 23 2004 System Memory 640 KB Extended Memory 238MB Video Memory 16MB Quiet Boot Enabled Power on Display Auto Network boot Enabled F12 Boot Menu Disabled Tab Shift Tab or Enter selects field F1 Help Select Item F5 F6 Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select 4Sub Menu F10 Save and Ex...

Page 50: ...en is disabled Disabled Customer Logo is not displayed and Summary Screen is enabled Option Enabled or Disabled Power on display Auto During power process the system will detect if any display device is connected on external video port If any external display device is connected the power on display will be in CRT or projector only mode Otherwise it will be in LCD only mode Both Simultaneously ena...

Page 51: ...CP EPP Output only or Bi directional Base I O address Sets the I O address of the parallel port 378 278 Interrupt Sets the interrupt request of the parallel port IRQ7 IRQ5 DMA channel Sets a DMA channel for the printer to operate in ECP mode This parameter is enabled only if Mode is set to ECP DMA3 DMA1 PhoenixBIOS Setup Utility Info Main Advanced Security Boot Exit Item Specific Help Internal Tou...

Page 52: ...pport Enable for use with a non USB aware Operating System such as DOS or UNIX Option Disabled or Enabled Hard Disk Recovery Enables or disables Hard Disk to Hard Disk system Recovery by pressing Fn F10 key during POST Option Disabled or Enabled Parameter Description Options ...

Page 53: ...visor Password Password on Boot Disabled When shown as Locked the hard drive password currently can not be changed or disabled To change or disable it turn off the system and enter Setup immediately after turning it back on Press Enter to input change or disable hard drive passwords F1 Help Select Item F5 F6 Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select 4 Sub Menu F10 Save and ...

Page 54: ... password Clear or Set Set User Password Press Enter to set the user password When user password is set this password protects the BIOS Setup Utility from unauthorized access The user can enter Setup menu only and does not have right to change the value of parameters Set Supervisor Password Press Enter to set the supervisor password When set this password protects the BIOS Setup Utility from unaut...

Page 55: ...ord and Confirm New Password fields The computer then sets the Supervisor Password parameter to Clear 4 When you have changed the settings press u to save the changes and exit the BIOS Setup Utility Changing a Password 1 Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key The Set Password box appears 2 Type the current password in the Enter Current Password ...

Page 56: ...assword setting is complete after the user presses u If the current password entered does not match the actual current password the screen will show you the Setup Warning If the new password and confirm new password strings do not match the screen will display the following message ...

Page 57: ...ixBIOS Setup Utility Info Main Advanced Security Exit Item Specific Help Floppy Devices Hard Drive and indicate device categories Use Enter to expand collapses Boot order is top down using only the top device in each category Use F6 and F5 to move highlighted item up and down F1 Help Select Item F5 F6 Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select 4 Sub Menu F10 Save and Exit Ne...

Page 58: ...etup data to CMOS Load Setup Default Load default values for all SETUP item Discard Changes Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS PhoenixBIOS Setup Utility Info Main Advanced Security Boot Item Specific Help Exit Saving Changes Exit Dicarding Changes Load Setup Defaults Exit System Setup and save your changes to CMOS F1 Help Select Item F5 F6 Chang...

Page 59: ...ry Diskette before you use the Phlash utility NOTE Do not install memory related drivers XMS EMS DPMI when you use the Phlash NOTE Please use the AC adaptor power supply when you run the Phlash utility If the battery pack does not contain enough power to finish BIOS flash you may not boot the system because the BIOS is not completely loaded Fellow the steps below to run the Phlash 1 Prepare a boot...

Page 60: ...r preventing electrostatic discharge T Small Philips screw driver T Philips screwdriver T Plastic flat head screw driver T Tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components When you remove the stripe cover please be careful not to scrape the cover Ch...

Page 61: ...together as you disassemble the system for service purpose The image below is for your reference Please pay attention to the explanation below The screws that secure heatsink cover MIni PCI cover and HDD cover are with the covers There is no need to worry about mix them up However please notice that you have to group the screws on the following locations together There are twenty screws holding th...

Page 62: ...hightlight with yellow circle 14 M2 5 6 Remove the IO bezel then you will see 2 M2 5 6 Remove the heatsink cover then you will see 1 M2 5 6 Remove the HDD cover then you will see 1 M2 5 3 Detach the HDD module then you will see 1 M2 5 3 Remove the battery then you will see 1 ...

Page 63: ...semble the inside assembly frame in that order Start Battery HDD Cover ODD Module RAM Wireless Cover E 2 K 2 HDD Module Wireless LAN Card Memory IO Bezel 2 2 Heatsink Cover 2 Thermal Module CPU ODD Connector Board ODD Holder ODD Drive 6 3 Middle Cover 2 Keyboard 4 right and left hinges LCD Module 2 Switch Board 5 18 Lower and Upper Case Assembly Upper Case Assembly Lower Case Assembly 3 in 1 Cover...

Page 64: ...I NI NYLOK 86 T23V7 006 SCREW MM25060IL69 86 A08V7 004 SCREW M2 0 5 I NI NYLOK 86 T23V7 010 SCREW M2 0X2 5 I NI NYLOK 86 A03V7 007 SCREW I2 3M NIHY M2L3 86 T25V7 008 SCREW M1 7 3 0 I BK 86 T50V7 001 SCREW I3 3 5M NIH M3L3 5 86 A03V7 011 4 screw pads M 4 LCD Bezel 6 hinges 2 brackets LCD Inverter LCD Assembly LCD Cover 4 LCD Module LCD LCD Cable LCD Brackets Antenna set ...

Page 65: ...55 Chapter 3 Removing the Battery Pack 1 Unlock the battery lock 2 Slide the battery latch as shown then remove the battery pack ...

Page 66: ...ve the HDD cover 3 Detach the HDD module then remove it Removing the Memory and the Wireless LAN Card 1 Remove the two screws that secure the RAM Wireless cover 2 Remove the RAM Wireless cover 3 Pop up the memory then remove it 4 Disconnect the auxiliary and the main wireless antennae 5 Pop the wireless LAN card then remove it Removing the Thermal Module and CPU 1 Remove the two screws holding the...

Page 67: ...t 5 Disconnect the fan cable 6 Remove the four screws that secure the thermal module 7 Pull the thermal module outwards then remove it NOTE The edge of the thermal module as shown is very sharp Be very careful as you remove the thermal module 8 Use a flat bladed screwdriver to release the CPU lock 9 Remove the CPU from the socket carefully ...

Page 68: ...ure shown then detach the keyboard cover from the main unit 3 Remove the two screws that secure the keyboard as shown 4 Turn over the keyboard as shown and disconnect the keyboard cable then remove the keyboard 5 Pull out the antenna set with a tweezers then take out the antenna set from the main unit 6 Disconnect the LCD coaxial cable 7 Remove the four screws holding the right and the left hinge ...

Page 69: ...59 Chapter 3 8 Then detach the LCD module from the main unit ...

Page 70: ...e 5 Remove the five screws that secure the upper case 6 Remove the eighteen screws on the bottom as shown 7 Detach the upper case assembly and place it next to the lower case assembly 8 Disconnect the microphone cable then remove the upper case assembly Disassembling the Upper Case Assembly 1 Disconnect the touchpad board to touchpad FFC 2 Disconnect the touchpad board to main board FFC 3 Then det...

Page 71: ...move the touchpad board to touchpad FFC from the uppwer case assembly 8 Remove the four screws holding the touchpad bracket 9 Detach the touchpad bracket from the upper case assembly 10 Remove the touchpad from the upper case 11 Remove the two screws that secure the bluetooth module 12 Disconnect the bluetooth module then remove it Disassembling the Lower Case Assembly ...

Page 72: ...at secure the main board 7 Remove the two screw nuts as shown 8 The you can detach the main board from the upper case 9 Remove the three screws that secure the VGA heatsink 10 Remove the VGA heatsink from the main board as shown 11 Remove the three in one cover from the lower case 12 Remove the two screws that secure the speaker set on one side 13 Then remove another two screws holding the speaker...

Page 73: ...63 Chapter 3 ...

Page 74: ...t 5 Remove the three screws holding the right hinge 6 Then remove the three screws that secure the left hinge 7 Remove one screw that secure the LCD bracket 8 Remove another screw holding the LCD bracket on the other side 9 Then detach the LCD panel from the LCD cover carefully 10 Remove the two screws holding the right bracket 11 Then remove the right bracket 12 Remove another two screws that tig...

Page 75: ...65 Chapter 3 13 Remove the left bracket as the picture shows 14 Tear off the tape fastening the LCD cable 15 Tear off the the LCD cable fastening the LCD cable then remove it ...

Page 76: ...olding the HDD bracket on the other side 3 Then take the hard disc drive out from the HDD bracket Disassembling the Optical Drive Module 1 Remove the four screws as the picture shows 2 Remove the two screws that secure the optical disc drive and the ODD holder 3 Push the ODD holder as shown 4 Detach the ODD holder 5 Disconnect the ODD connector board then remove it ...

Page 77: ...67 Chapter 3 ...

Page 78: ... which page to go to Symptoms Verified Go To Power failure The power indicator does not go on or stay on Power System Check on page 70 POST does not complete No beep or error codes are indicated Power On Self Test POST Error Message on page 73 Undetermined Problems on page 82 POST detects an error and displayed messages on screen Error Message List on page 74 Other symptoms i e LCD display problem...

Page 79: ...label can cause damage to the drive or can cause the drive to fail Do the following to select the test device 1 Boot from the diagnostics diskette and start the diagnostics program 2 See if CD ROM Test is passed when the program runs to CD ROM Test 3 Follow the instructions in the message window If an error occurs reconnect the connector on the System board If the error still remains 1 Reconnect t...

Page 80: ...ns in the message window NOTE Make sure that the DIMM is fully installed into the connector A loose connection can cause an error Power System Check To verify the symptom of the problem power on the computer using each of the following power sources 1 Remove the battery pack 2 Connect the power adapter and check that power is supplied 3 Disconnect the power adapter and install the charged battery ...

Page 81: ...e following T Replace the System board T If the problem is not corrected see Undetermined Problems on page 82 T If the voltage is not correct go to the next step NOTE An audible noise from the power adapter does not always indicate a defect 3 If the power on indicator does not light up check the power cord of the power adapter for correct continuity and installation 4 If the operational charge doe...

Page 82: ...battery pack that has less than 50 of the total power remaining when installed in the computer If the battery status indicator does not light up remove the battery pack and let it return to room temperature Re install the battery pack If the charge indicator still does not light up replace the battery pack If the charge indicator still does not light up replace the DC DC charger board Touchpad Che...

Page 83: ...ext possible FRU to be replaced when servicing a computer If the symptom is not listed see Undetermined Problems on page 82 The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function NOTE Most of the error messages occur during POST Some of them display information about a hardware device e g the amount of memory installed Others may i...

Page 84: ...ault Settings in BIOS Setup Utility Hard disk drive System board Stuck Key see Keyboard or Auxiliary Input Device Check on page 69 Keyboard error see Keyboard or Auxiliary Input Device Check on page 69 Keyboard Controller Failed see Keyboard or Auxiliary Input Device Check on page 69 Keyboard locked Unlock key switch Unlock external keyboard Monitor type does not match CMOS Run Setup Run Load Defa...

Page 85: ... Setup Utility System cache error Cache disabled System board CPU ID System board DMA Test Failed DIMM System board Software NMI Failed DIMM System board Fail Safe Timer NMI Failed DIMM System board Device Address Conflict Run Load Default Settings in BIOS Setup Utility RTC battery System board Allocation Error for device Run Load Default Settings in BIOS Setup Utility RTC battery System board Fai...

Page 86: ...source battery pack and power adapter See Power System Check on page 70 Reconnect the LCD connector Hard disk drive LCD inverter ID LCD cable LCD Inverter LCD System board No beep power on indicator turns on and LCD is blank But you can see POST on an external CRT Reconnect the LCD connectors LCD inverter ID LCD cable LCD inverter LCD System board No beep power on indicator turns on and a blinking...

Page 87: ...M E7h Go to BIOS E8h Set Huge Segment E9h Initialize Multi Processor EAh Initialize OEM special code EBh Initialize PIC and DMA ECh Initialize Memory type EDh Initialize Memory size EEh Shadow Boot Block EFh System memory test F0h Initialize interrupt vectors F1h Initialize Run Time Clock F2h Initialize video F3h Initialize System Management Mode F4h 1 Output one beep before boot F5h Boot to Mini ...

Page 88: ...s displayed LCD inverter ID LCD inverter LCD cable LCD System board Indicator Related Symptoms Symptom Error Action in Sequence Indicator incorrectly remains off or on but system runs correctly Reconnect the inverter board Inverter board System board Power Related Symptoms Symptom Error Action in Sequence Power shuts down during operation Power source battery pack and power adapter See Power Syste...

Page 89: ...sound Speaker System board Power Management Related Symptoms Symptom Error Action in Sequence The system will not enter hibernation Keyboard if control is from the keyboard Hard disk drive System board The system doesn t enter hibernation mode and four short beeps every minute See Hibernation Mode on page 34 Press Fn oand see if the computer enters hibernation mode Touchpad Keyboard Hard disk conn...

Page 90: ...5 LCD CRT Both display switching System board USB does not work correctly System board Print problems Ensure the Parallel Port in the Onboard Devices Configuration of BIOS Setup Utility is set to Enabled Onboard Devices Configuration Run printer self test Printer driver Printer cable Printer System Board Serial or parallel port device problems Ensure the Serial Port in the Devices Configuration of...

Page 91: ... discharge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problem do the following 1 Run the advanced diagnostic test for the system board in loop mode at least 10 times 2 If no error is detected do not replace any FRU 3 If any error is detected replace the FRU Rerun the test to verify that there are no more errors ...

Page 92: ...operating correctly See Power System Check on page 70 1 Power off the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices T Non Acer devices T Printer mouse and other external devices T Battery pack T Hard disk drive T DIMM T CD ROM Diskette drive Module T PC Cards 4 Power on the computer 5 Determine if the problem...

Page 93: ...epare NAPP CD Recovery CD and System CD 2 Put NAPP CD into the optical drive Then boot up the system 3 The system will ask you if you want to build NAPP Master HDD Please press any key to continue 4 NAPP CD will start to preload the system please click Y 5 Select CD to Disk Revocery ...

Page 94: ... to create image files to the system you do not have to put the Recovery CD to the optical drive in order Place one Recovery CD to the drive at one time till you finish all Recovery CDs After you place the Recovery CD to the optical drive you will see the display below ...

Page 95: ...85 Chapter 4 7 Then insert the System CD to the optical drive 8 You will see the screen displaying PASS when the system has buit NAPP Master hard disc drive ...

Page 96: ...APP CD Recovery CD and System CD 2 Put NAPP CD into the optical drive Then boot up the system 3 The system will ask you if you want to build NAPP Master HDD Please press any key to continue 4 NAPP CD will start to preload the system please click Y ...

Page 97: ...anguages Recovery not more than five languages could be loaded to the system 6 Put the Recovery CD to the optical drive This step is to create image files to the system you do not have to put the Recovery CD to the optical drive in order Place one Recovery CD to the drive at one time till you finish all Recovery CDs ...

Page 98: ...Chapter 4 88 After you place the Recovery CD to the optical drive you will see the display below 7 Then insert the System CD to the optical drive ...

Page 99: ...89 Chapter 4 8 You will see the screen displaying PASS when the system has buit NAPP Master hard disc drive ...

Page 100: ...p View 1 Keyboard Connector CN5 7 3 in 1 Connector CN10 2 Bluetooth Board Connector CN6 8 Speaker Connector CN12 3 LCD Cable Connector CN2 9 Internal Microphone Connector CN11 Jumper and Connector Locations Chapter 5 ...

Page 101: ...91 Chapter 5 4 LED Board Connector CN3 10 Modem Board Connector CN9 5 Lid Switch SW2 11 Touchpad Board Connector CN8 6 Modem Cable Connector CN4 ...

Page 102: ... Main Battery Connector CN18 20 USB Connector CN36 6 ODD Connector CN19 21 IEEE 1394 Connector CN35 7 Media Bay Connector CN23 22 PCMCIA CN30 8 Mini PCI Slot CN24 23 USB Connector CN28 9 Second Battery Connector CN26 24 CPU Socket U41 10 RTC Battery Connector CN31 25 USB Connector CN27 11 DDR DIMM Connector CN32 26 S Video CN25 12 HDD Connector CN33 27 RJ45 and RJ11 Connector CN22 13 IR U53 28 LAN...

Page 103: ...93 Chapter 5 14 Bluetooth Switch SW4 29 FAN Connector CN20 15 Wireless Switch SW3 30 LAN Cable Connector CN17 ...

Page 104: ...s made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts you sho...

Page 105: ...95 Chapter 6 Exploded Diagram ...

Page 106: ...N LI SHIN SLS0335A 19V TBD Battery N S BATTERY SANYO LI ION 4S2P 4 4A 4UR18650F 2 QC140 TBD BATTERY PANASONIC LI ION 4S2P 4 4A CGR B 8B5AE TBD BATTERY SIMPLO LI ION 4S2P 4 4A 916 3020 TBD Board 9 MODEM BOARD 54 T50V7 001 14 BLUETOOTH MODULE W ANTENNA 54 T48V7 001 N S WIRELESS LAN BOARD 802 11b g INTEL KI CAX01 005 12 LAUNCH BOARD 55 T50V7 001 ...

Page 107: ...23V7 006 POWER CORD EU 3 PIN 27 A03V7 002 POWER CORD UK 3 PIN 27 A03V7 004 POWER CORD ITALIAN 3 PIN 27 A03V7 005 POWER CORD SWISS 27 A03V7 007 POWER CORD AU 3 PIN 27 A03V7 008 POWER CORD DANISH 3 PIN 27 A03V7 006 POWER CORD AF 3 PIN 27 T48V7 001 Case Cover Bracket Assembly 13 MIDDLE COVER W BUTTON 42 A27V7 001 10 UPPER CASE W TP TP BRACKET TP TO TP BOARD FFC CABLE 60 A27V7 001 1 LOWER CASE W SPEAK...

Page 108: ... 42 T50V7 002 22 HEATSINK COVER 42 T50V7 003 26 HDD COVER 42 T50V7 004 N S 3 IN 1 DUMMY COVER Note The location of 3 in 1 dummy cover is the same as 3 in 1 cover s location 42 T51V7 002 36 3 IN 1 COVER 42 T50V7 005 25 HDD BRACKET 33 T50V7 001 Communication Module ...

Page 109: ...400FSB uFCPGA2 SL7EN B 1 STEPPING KC N0001 745 INTEL PENTIUM M 2 0G 2M 400FSB uFCPGA2 SL7EM B 1 STEPPING KC N0001 755 Optical Disk Drive Module N S DVD CDRW COMBO MODULE 24X QSI SBW 242C 6M T51V7 001 27 DVD CDRW COMBO DRIVE 24X QSI SBW 242C KO 02407 014 29 OPTICAL DEVICE HOLDER FIX 42 T51V7 003 28 DVD CDRW BEZEL FOR QSI 42 T50V7 008 DVD CDRW COMBO MODULE KME UIDA 760 6M T51V7 002 DVD CDRW COMBO DR...

Page 110: ... T51V7 003 DVD DUAL BEZEL FOR LITE ON 42 T50V7 012 DVD SUPER MULTI MODULE KME UJ 830B 6M T51V7 006 DVD SUPER MULTI DRIVE KME UJ 830B KU 00807 003 OPTICAL DEVICE HOLDER FIX 42 T51V7 003 DVD SUPER MULTI BEZEL FOR KME 42 T50V7 013 DVD SUPER MULTI MODULE HLDS GSA 4080N 6M T51V7 007 DVD SUPER MULTI DRIVE HLDS GSA 4080N TBD OPTICAL DEVICE HOLDER FIX 42 T51V7 003 DVD SUPER MULTI BEZEL FOR HLDS 42 T50V7 0...

Page 111: ...10 KEYBOARD DARFON Spanish KB A2707 003 AS1680 AS1410 KEYBOARD DARFON Thai KB A2707 004 AS1680 AS1410 KEYBOARD DARFON Brazilian Protugese KB A2707 005 AS1680 AS1410 KEYBOARD DARFON Korea KB A2707 006 AS1680 AS1410 KEYBOARD DARFON UK KB A2707 007 AS1680 AS1410 KEYBOARD DARFON German KB A2707 008 AS1680 AS1410 KEYBOARD DARFON Italian KB A2707 009 AS1680 AS1410 KEYBOARD DARFON French KB A2707 010 AS1...

Page 112: ...French KB A2707 021 AS1680 AS1410 KEYBOARD DARFON Japanese KB A2707 022 AS1680 AS1410 KEYBOARD DARFON Greek KB A2707 023 AS1680 AS1410 KEYBOARD DARFON Hebrew KB A2707 024 AS1680 AS1410 KEYBOARD DARFON Russian KB A2707 025 LCD Module N S LCD MODULE 15 IN XGA AU B150XG01 6M A27V7 001 15 LCD 15 TFT XGA AU B150XG01 V2 spwg B LK 15005 001 17 LCD INVERTER BOARD 19 T50V7 001 16 LCD CABLE 15 IN XGA 50 T50...

Page 113: ...2 LCD INVERTER BOARD 19 T50V7 001 LCD CABLE 15 IN XGA 50 T50V7 004 LCD BRACKET W HINGE 15 IN L 33 T50V7 002 LCD BRACKET W HINGE 15 IN R 33 T50V7 003 LCD PANEL W LOGO ANTENNA 14 15 IN 60 A27V7 002 LCD BEZEL W RUBBER PAD 15 IN 60 T50V7 004 LCD MODULE 15 IN XGA HANNSTAR HSD150PX14 A07 6M A27V7 003 LCD 15 IN XGA HANNSTAR HSD150PX14 A07 LK 15007 009 LCD INVERTER BOARD 19 T50V7 001 LCD CABLE 15 IN XGA 5...

Page 114: ... XGA HITACHI TX38D81VC1CAB SPWG B LK 15004 006 LCD INVERTER BOARD 19 T50V7 001 LCD CABLE 15 IN XGA 50 T50V7 004 LCD BRACKET W HINGE 15 IN L 33 T50V7 002 LCD BRACKET W HINGE 15 IN R 33 T50V7 003 LCD PANEL W LOGO ANTENNA 14 15 IN 60 A27V7 002 LCD BEZEL W RUBBER PAD 15 IN 60 T50V7 004 LCD MODULE 15 4 IN WXGA QDI QD15TL02 01 6M A27V7 006 LCD 15 4 IN WXGA QDI QD15TL02 01 LK 15409 001 LCD INVERTER BOARD...

Page 115: ...MM DDR333 256MB MT4VDDT3264HG 335C2 KN 25604 016 256M Samsung SO DIMM DDR333 256MB M470L3224FT0 CB3 13u KN 2560B 008 256M Hynix SO DIMM DDR333 256MB HYMD232M646D6 J AA KN 2560G 001 512M Infineon SO DIMM DDR333 512MB HYS64D64020GBDL 6 C 11u B KN 51202 013 512MB NANYA SO DIMM DDR333 512MB NT512D64SH8A0FM 6K KN 51203 011 512MB Micron SO DIMM DDR333 512MB MT8VDDT6464HDG 335C1 11u KN 51204 013 Speaker ...

Page 116: ...EW I2 5 3M BNIH M2 5L3 86 T25V7 012 N S SCREW M2 5 4L BZN NYLOK 86 A03V7 006 N S SCREW M2 0X5 I NI NYLOK 86 T23V7 006 D SCREW MM25060IL69 86 A08V7 004 N S SCREW M2 0 5 I NI NYLOK 86 T23V7 010 K SCREW M2 0X2 5 I NI NYLOK 86 A03V7 007 G SCREW I2 3M NIHY M2L3 86 T25V7 008 I SCREW M1 7 3 0 I BK 86 T50V7 001 A SCREW I3 3 5M NIH M3L3 5 86 A03V7 011 ...

Page 117: ...107 Chapter 6 ...

Page 118: ...DVD Dual 11b g XPH 1681WFLMi 15 4 WXGA PM 715 1 5GHz 2M DDR333 1x256MB 60GB 4x DVD Dual 11b g IBM DOS 1681WFLCi 15 4 WXGA PM 715 1 5GHz 2M DDR333 1x256MB 60GB 24x Combo 11b g IBM DOS 1681WNLCi 15 4 WXGA PM 715 1 5GHz 2M DDR333 1x256MB 60GB 24x Combo 11b g Linux 1681WNLMi 15 4 WXGA PM 715 1 5GHz 2M DDR333 1x256MB 60GB 4x DVD Dual 11b g Linux 1681LCi 15 0 XGA PM 715 1 5GHz 2M DDR333 2x256MB 60GB 24x...

Page 119: ...109 Appendix A ...

Page 120: ...bility is a test plan released by Acer Internal Testing Department The test report is NOT ready as the service guide released Once the final report is available this chapter will be revised accordingly Test Compatible Components Appendix B ...

Page 121: ... XGA B141XG05 AU 14 1 XGA QD141X1LH12 QDI 14 1 XGA N141XB L01 CMO LCD 15 0 XGA B150XG01 V 2 AU 15 0 XGA B150XG02 V 2 170 nits AU 15 0 XGA QD150XL06 01 160nits QDI 15 0 XGA LP150X08 A3 160nits LG 15 0 XGA HSD150PX14 A07 Hannstar 15 0 XGA LTN150XB L03 C00 Samsung 15 0 XGA TX38D81VC1CAB Rev B Hitachi 15 0 XGA N150X3 L07 CMO IDT 15 0 XGA CLAA150XH01 N CPT LCD 15 0 SXGA B150PG01 with NEC driver IC AU 1...

Page 122: ...A84222050 Simplo 916 3020 4S2P 4 4A AHA842221I0 Sanyo 4UR18650F QC141 ZL1 4S1P 2 2A AHA44122A01 Panasonic CGR B 423AE ZL1 4S1P 14 8V 2 2A AHA44122712 Simplo 916 2990 4S1P 2 2A AHA44122909 Sanyo 3UF103450P 2 QC148 ZL1 3S2P 3 8A 6cell 2nd Bat AHA63217219 Network Adapters LAN Ethernet 10baseT 100base 3Com Etherlink III 3C589D IBM EtherJet CardBus Adapter 10 100 Intel Ether Express Pro 100 Mobile Adap...

Page 123: ...rdless Mouseman Wheel USB Interface Logitech USB Wheel Mouse M BB48 Microsoft IntelliMouse Optical USB Interface I O Legacy PS2 Serial Keyboard Mouse IBM 101 key keyboard IBM 109 key keyboard Acer PS2 keyboard Acer KB 101A IBM Numeric Keypad III IBM Numeric Keypad Acer Mouse IBM PS2 Mini Mouse IBM PS2 Mouse Logitech Cordless MouseMan Wheel PS2 interface Logitech Serial Mouse M M35 Microsoft Inteli...

Page 124: ...I O Acess Point 802 11a b Intel Dual Pro Wireless 5000 I O Acess Point 802 11a Intel Pro Wireless 5000 PCMCIA PCMCIA ATA IBM Microdrive 340MB IBM Microdrive 1G Iomega Click 40MB Sony Memory Stick 64MB Sandisk Flash Card 20MB Apacer SD Flash Card 128MB Apacer SD Flash Card 256MB Transcend SD Card 32MB Transcend SD Card 256MB Hagiwara sys com SD Card 256MBT PCMCIA USB 2 0 Apricorn EZ USB2 0 Cardbus ...

Page 125: ...115 Appendix B ...

Page 126: ...p and Server models including T Service guides T User s manuals T Training materials T Main manuals T Bios updates T Software utilities T Spare parts lists T Chips T TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are T Detailed information on Acer s Internat...

Page 127: ...117 Appendix C ...

Page 128: ...emoving 56 60 Disassembly Battery Pack 54 LCD Module 64 Procedure Flowchart 53 Disassemblyt the Main Unit 61 DVD ROM Interface 28 E Error Symptom to Spare Part Index 73 External CD ROM Drive Check 69 F Features 1 Flash Utility 49 Floppy Disk removing the 64 FRU Field Replaceable Unit List 94 H Hard disk 27 HDD 27 Hot Keys 15 I Indicators 13 Intermittent Problems 81 K Keyboard 31 Keyboard or Auxili...

Page 129: ...d Level Cache 25 System Check Procedures 69 System Diagnostic Diskette 49 System Memory 25 System Utility Diskette 49 T Touchpad Check 72 U Undetermined Problems 82 USB 30 utility BIOS 36 V Video 29 W Windows XP Environment Test 111 ...

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