Ace guarantees that this product has been thoroughly
inspected and tested before being dispatched and is free
from mechanical and electrical defects and complies with
the applicable safety standards. However, should defects
due to faulty material or workmanship develop, under
normal domestic use, within 6 months from the date of
purchase please return the product to the store from
where it was purchased for a full refund or replacement.
The following conditions apply:
1) Please ensure you retain your receipt as this must be
presented when making a claim under the terms of the
warranty. It is impossible to determine the warranty
period without proof of purchase, so please keep this
in a safe place.
2) If a refund or exchange is required the product must
be complete with all accessories, parts and packaging.
Missing parts will render the warranty void.
3) Upon receipt of your appliance check it for any transport
damage to ensure it is safe for use. Return it to the
store as soon as possible for exchange if damaged.
The warranty is void if products are damaged after use,
so please do not use the damaged product.
4)
Your product is designed for normal domestic
household use. Failure to read and comply with the
instructions for use, cleaning and maintenance will
render your warranty void, so please read these
instructions carefully to ensure your safety, and get the
most effective use from the product. (e.g. lime scale;
water deposits; and/or insect infestation)
5)
Any abuse, negligent, improper or accidental use
or care will render the warranty void and Creative
Housewares (Pty) Ltd will not be liable for any loss or
damage.
6) Any attempted repair, or replacement of unauthorised
parts will render the warranty void, so please contact
an authorised service centre or agent for any service or
repair requirements.
Extended 12 Month Limited Warranty
Ace offer an extended 12 month limited warranty from the
date of purchase to offer the consumer peace of mind
on their purchase. Should defects due to faulty material
or workmanship develop, under normal domestic use,
within 12 months from the date of purchase, please return
the product to the store from where it was purchased for
replacement.
Before returning your product, check for the following:
1)
Your household mains supply socket is working and
switched on.
2) The mains supply circuit is not overloaded (White
trip switch on your DB board is off).
3) You have read the trouble shooting guide in your
Instructions for Use.
4)
All accessories and parts are present.
If service or repair becomes necessary outside the
warranty period, this service is still available however
all transport/postage, spares and labour costs will be
paid by the consumer. All chargeable repairs will require
the consumers’ approval in writing once the quote is
accepted. Once the go-ahead has been received Ace will
undertake to conduct the repair within a reasonable time
and maintain the condition of the product as received.
All repairs carry a 3 month warranty. Ace will attempt to
conduct repairs within reasonable industry standards but
cannot be held responsible or liable for any circumstances
not under their direct control.
1 y e a r w a r r a n t y
Cape Town
20 Tekstiel Street, Parow, Cape
Town, 7493, South Africa
•
P.O. Box
6156 Parow East, 7501, South Africa
Tel: +27 21 931 8117
Fax: +27 21 931 4058
Durban
35 Adrain Road, Windermere,
Durban, South Africa, 4001
Tel: +27 31 303 3465
Fax: +27 31 303 8259
Johannesburg
U n i t 2 5 & 2 6 S a n C r o y
O f f i c e p a r k, D i e A g o r a R o a d ,
C r o y d o n , 1 6 1 9
Tel: +27 11 392 5652
Fax: +27 11 392 1694
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