Accu-Chek Aviva Nano User Manual Download Page 26 | Manualshive

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Troubleshooting Checks

5. Check if you followed the testing steps.

6. Check if the code number on the meter

display matches the code number on
the strip container.

7. If you are still unsure of the problem…

Action

Read Chapter 2, “Testing Your Blood
Glucose” and test again. If you still have
problems, call Accu-Chek Customer Care
at 1-800-363-7949.

If they do not match, insert the correct
code chip into the meter and test again.

Repeat the test with a new strip and
perform a control test. If you still have
problems, call Accu-Chek Customer Care
at 1-800-363-7949.

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Summary of Contents for Aviva Nano

Page 1: ...BLOOD GLUCOSE METER GLYCOM TRE User s Manual Manuel de l utilisateur ACCU CHEK Aviva Nano...

Page 2: ...ME PLEASE TAKE THE TIME TO READ THIS MANUAL CAREFULLY BEFORE YOU USE YOUR NEW METER 4O USE IT CORRECTLY AND DEPENDABLY YOU NEED TO UNDERSTAND ITS OPERATION SCREEN DISPLAYS AND ALL INDIVIDUAL FEATURES...

Page 3: ...sionals for monitoring patients blood glucose values The system includes some items may be sold separately Accu Chek Aviva Nano Meter with batteries Accu Chek Aviva Strips and code chip Accu Chek Aviv...

Page 4: ...for testing fresh whole blood samples for example blood from your fingertip or forearm The meter is for outside the body in vitro use It should not be used to diagnose diabetes Only use Accu Chek Avi...

Page 5: ...4...

Page 6: ...PLQGHU 17 OWHUQDWH 6LWH 7HVWLQJ 67 19 8QXVXDO ORRG OXFRVH 5HVXOWV 24 6 PSWRPV RI LJK RU RZ ORRG OXFRVH 26 Chapter 3 Meter Memory Setup and Downloading 27 0HPRU 27 9LHZLQJ 7HVW 5HVXOWV 28 0HWHU 6HWXS 3...

Page 7: ...Maintenance and Troubleshooting 59 KDQJLQJ WKH DWWHULHV 59 OHDQLQJ WKH 0HWHU 61 0DLQWHQDQFH DQG 7URXEOHVKRRWLQJ 62 6FUHHQ 0HVVDJHV DQG 7URXEOHVKRRWLQJ 63 Chapter 6 Technical Information 73 3URGXFW LPL...

Page 8: ...s blood glucose results messages and results stored in memory Strip Slot Insert strip here Infrared IR Window Used to transfer data from the meter to a computer or PDA On Off Set Button Turns the mete...

Page 9: ...Window Touch blood drop or control solution here 8 Strip Strip Container Control Solution Bottle On Off Set Button Top View Infrared IR Window Code Chip for example Batteries Insert into drawer with s...

Page 10: ...hange the code chip every time you open a new box of strips 9 Coding the Meter 1 Make sure the meter is off 2 Turn the meter over 3 Remove the old code chip if there is one in the meter and discard it...

Page 11: ...nto the code chip slot until it stops 5 Leave the code chip in the meter until you open a new box of strips Notes Do not force the code chip into the meter It is designed to go into the meter only one...

Page 12: ...e it out of the container Be sure to check the expiry date on the strip container Do not use the strips after that date Store the strip container and meter in a cool dry place such as a bedroom Store...

Page 13: ...12...

Page 14: ...strip and a lancing device with a lancet loaded 1 Wash and dry your hands 2 Prepare your lancing device 3 Insert the strip into the meter in the direction of the arrows The meter turns on 4 Make sure...

Page 15: ...our fingertip with the lancing device Blood samples taken from the palm are equivalent to blood taken from the fingertip For detailed information on how to obtain blood from the palm refer to the Alte...

Page 16: ...to assist the flow of blood This helps you get a blood drop 8 Touch the blood drop to the front edge of the yellow window of the strip Do not put blood on top of the strip When you see flash you have...

Page 17: ...he test result as a pre meal or post meal test or with a general marker leave the strip in the meter see the next section Otherwise remove and discard the used strip Note After a successful test the m...

Page 18: ...ur blood glucose results to help you and your healthcare professional in the management of your diabetes When a pre meal result is marked with a post meal reminder the meter beeps one or two hours aft...

Page 19: ...with post meal reminder that you wish to select appears on the display remove the strip from the meter If you select the post meal reminder the meter beeps one or two hours after the pre meal test to...

Page 20: ...ttle finger hypothenar If blood from an alternate site such as the forearm upper arm thigh or calf is used there are certain times when testing is not appropriate see next page This is because your gl...

Page 21: ...lm result still does not match how you feel talk to your healthcare professional Alternate site testing may be done Immediately before a meal Fasting DO NOT test from an alternate site Two hours or le...

Page 22: ...the clear AST cap 1 Prepare the lancing device 2 Insert the strip into the meter in the direction of the arrows The meter turns on 3 Make sure the code number on the display matches the code number o...

Page 23: ...rmly against a fleshy area on the alternate site Press the lancing device up and down in a slow pumping motion to assist the flow of blood 6 Trigger the lancing device while keeping steady pressure on...

Page 24: ...ow window of the strip When you see flash you have enough blood in the strip 8 The result appears on the display Mark the result or remove and discard the used strip Note If the blood drop is too smal...

Page 25: ...long time 4 Check if the strips were stored in a cool dry place Action Discard the strips if they are past the expiry date Replace the strips if you think they were uncapped for some time Repeat the...

Page 26: ...unsure of the problem Action Read Chapter 2 Testing Your Blood Glucose and test again If you still have problems call Accu Chek Customer Care at 1 800 363 7949 If they do not match insert the correct...

Page 27: ...glucose hyperglycemia fatigue increased appetite or thirst frequent urination blurred vision headache or general aching Low blood glucose hypoglycemia sweating trembling blurred vision rapid heartbeat...

Page 28: ...helps ensure appropriate interpretation of blood glucose results by you and your healthcare professional Notes Do not change your therapy based on one individual result in memory The memory is not lo...

Page 29: ...r product availability please contact Accu Chek Customer Care at 1 800 363 7949 28 Viewing Test Results With the meter on or off press and release or to enter memory The most recent result appears To...

Page 30: ...l averages Post Meal Average Continue to press to view 7 14 30 and 90 day post meal averages Past Results General Average Pre Meal Average Note Only test results that have been assigned a pre meal or...

Page 31: ...lock select On or OFF Hypo indicator select On or OFF If you select On choose the blood glucose level for the alert Using the set up mode is easy Here is a general overview of the function each button...

Page 32: ...p symbol appears 2 Press and hold until set up appears on the display The hour flashes 3 Press and release or to decrease or increase the hour You are here TIME DATE hrs min am pm month day year BEEPE...

Page 33: ...4 Press and release to confirm the hour The minutes flash 5 Press and release or to adjust the minutes Press and release to confirm the minutes decrease increase 32...

Page 34: ...6 Repeat step 5 to set am pm month day and year 7 If you want to set up more options press and release If you want to exit press and hold until you see the flashing strip symbol 33...

Page 35: ...n to the strip When enough blood or control solution is drawn into the strip When the test is complete When a button is pressed When it is time to test if you set the alarm clock or post meal reminder...

Page 36: ...e to turn the meter on The flashing strip symbol appears 2 Press and hold until set up appears on the display 3 Press and release repeatedly until you reach the display with the flashing beeper symbol...

Page 37: ...4 Press and release or to switch between On and OFF 5 If you want to set up more options press and release If you want to exit press and hold until you see the flashing strip symbol 36...

Page 38: ...very two minutes up to three times Turns off by inserting a strip or pressing any button The post meal reminder time is preset on your meter to two hours however you can choose one or two hours in the...

Page 39: ...ease to turn the meter on The flashing strip symbol appears 2 Press and hold until set up appears on the display 3 Press and release repeatedly until you reach the display with set up and the flashing...

Page 40: ...4 Press and release or to select 1Hr or 2Hr Press and release to confirm your choice When a post meal reminder is activated this screen appears 39...

Page 41: ...ind you to perform a test Beeps every two minutes up to three times Turns off by inserting a strip or pressing any button Is preset to OFF You must turn it on to use this feature You can set up to 4 a...

Page 42: ...you tested within 15 minutes of an alarm the alarm does not occur If the meter is on at the alarm time the alarm does not occur Exposure to cold conditions may disable alarms until the meter is turne...

Page 43: ...and set up remain on the display 1 Press and release to turn the meter on The flashing strip symbol appears 2 Press and hold until set up appears on the display 3 Press and release repeatedly until yo...

Page 44: ...tch between On and OFF Press and release to confirm your choice 5 If you select On the hour flashes A 1 and the bell symbol remain on the display 6 Press and release or to select the hour Press and re...

Page 45: ...utes Am or pm flashes on the display Press and release or to switch between am and pm Press and release to confirm am or pm 9 Set up OFF and the bell symbol appear on the display with the next alarm A...

Page 46: ...A 4 HYPO INDICATOR off on level Setting the Hypo Indicator Function The hypo indicator Can be set to a level between 2 8 to 5 0 mmol L to let you know when your blood glucose is possibly too low Notes...

Page 47: ...set up appears on the display 3 Press and release repeatedly until you reach the display with set up and OFF and the flashing 4 Press and release or to switch between On and OFF Press and release to...

Page 48: ...isplay shows 3 9 mmol L 6 Press and release or to select the level you want Press and release to confirm it 7 Press and hold until you see the flashing strip symbol to exit the set up mode This functi...

Page 49: ...ansfer the results to a computer connect the infrared cable according to the instructions 2 Run the software program and follow the instructions about how to download information Make sure the softwar...

Page 50: ...transfer 8 Follow the prompts on the software 9 The software program may shut off the meter automatically when the data transfer is complete Notes If the data did not transfer successfully try again...

Page 51: ...50 50...

Page 52: ...e reliable results You should perform a control test when You open a new box of strips You left the strip container open You want to check the meter and strips Your strips were stored in extreme tempe...

Page 53: ...you opened the control solution bottle on the bottle label The solution is good for three months from that date or until the expiry date on the bottle label whichever comes first Do not use control so...

Page 54: ...ntrol level is printed on the bottle label 1 Insert the strip into the meter in the direction of the arrows The meter turns on 2 Make sure the code number on the display matches the code number on the...

Page 55: ...the control solution you want to test You will enter the level later in the test 4 Put the meter on a flat surface like a table 5 Remove the control bottle cap Wipe the tip of the bottle with a tissu...

Page 56: ...flash you have enough control solution in the strip Wipe the tip of the bottle with a tissue then cap the bottle tightly 7 The result appears on the display along with the control bottle symbol and fl...

Page 57: ...splay if the result is in range The range is printed on the strip container label When the control result is inside the range on the strip container the strips and meter are working properly Err and t...

Page 58: ...ip container and the control solution bottle were always closed tightly 4 Check if the strip was out of the container for a long time Action Discard the strips or control solutions if either is past t...

Page 59: ...unsure of the problem Action Repeat the control test with a properly stored strip or control solution Read Chapter 4 Control Testing and test again If you still have problems call Accu Chek Customer...

Page 60: ...of the meter 2 Remove the old batteries and place the new ones in the drawer with the side facing down 3 Slide the battery drawer back into position until it locks into place 59 Note When you install...

Page 61: ...dea to have spare batteries available Be sure the batteries are inserted side facing down or facing away from you After you change the batteries the meter prompts you to confirm the meter s time and d...

Page 62: ...the meter s surface with a soft cloth slightly dampened wring out any excess liquid with one of these cleaning solutions 70 isopropyl alcohol Mild dishwashing liquid mixed with water 10 household blea...

Page 63: ...something is wrong If you drop the meter or think it is not giving accurate results call Accu Chek Customer Care at 1 800 363 7949 To make sure the display is working properly turn the meter off then...

Page 64: ...u Chek Customer Care at 1 800 363 7949 The meter will not turn on or the display is blank Batteries are dead Insert new batteries Display is damaged Call Accu Chek Customer Care at 1 800 363 7949 Mete...

Page 65: ...is low Change the batteries soon The meter is in set up mode waiting for you TO CHANGE OR CONlRM settings The meter is ready for you to insert a strip The meter is ready for a drop of blood or contro...

Page 66: ...e higher than the measuring range of the system Blood glucose may be lower than the measuring range of the system A pre meal marker was assigned to this test result 65 A post meal marker was assigned...

Page 67: ...the post meal reminder has been activated 66 A general marker was assigned to this test result Blood glucose is BELOW THE DElNED hypoglycemia low blood glucose level The meter is not coded or the code...

Page 68: ...w or the strip may be damaged or not properly inserted If you see this error message after you applied blood to the strip see Chapter 2 Unusual Blood Glucose Results If you see this error message befo...

Page 69: ...UAL LOOD LUCOSE 2ESULTS v F THIS DOES NOT CONlRM THE WAY YOU FEEL RUN A CONTROL TEST WITH YOUR CONTROL SOLUTION AND A NEW STRIP F THE CONTROL RESULT IS WITHIN THE ACCEPTABLE RANGE REVIEW THE PROPER TE...

Page 70: ...and enter the set up mode to ensure the time and date in the meter are correct Blood or control solution was applied to the strip BEFORE THE mASHING DROP symbol appeared on the display Discard the str...

Page 71: ...for the system Move to an area within the temperature range indicated for strip use in the strip package insert WAIT lVE MINUTES AND REPEAT THE TEST O NOT ARTIlCIALLY heat or cool the meter The batte...

Page 72: ...Note If you see any other error screen please call Accu Chek Customer Care at 1 800 363 7949 The time and date settings may be incorrect Make sure the time and date are correct and adjust if necessar...

Page 73: ...72...

Page 74: ...INSERT FOR MORE INFORMATION Measuring range TO MMOL Strip storage conditions 2EFER TO YOUR STRIP PACKAGE INSERT FOR MORE INFORMATION Meter storage conditions 4EMPERATURE TO System operating condition...

Page 75: ...2 C to 32 C Electromagnetic Compatibility This meter meets the electromagnetic immunity requirements as per ISO 15197 Annex A The chosen basis for electrostatic discharge immunity testing was basic st...

Page 76: ...ce values are obtained using the hexokinase method For method comparison the results were compared with results obtained using the hexokinase method with deproteinization automatic analyzer The hexoki...

Page 77: ...re present Disposing of Your Used Meter During blood glucose measurement the meter itself may come into contact with blood Used meters therefore carry a risk of infection Please dispose of your used m...

Page 78: ...shown here with their meaning Consult the instructions for use Caution refer to accompanying documents Please refer to safety related notes in the manual accompanying this instrument Store at Manufact...

Page 79: ...f purchase shall apply Additional Supplies The following supplies and accessories are available from your authorized Roche Diabetes Healthcare Center pharmacies or your medical surgical supply dealer...

Page 80: ...cisions about whether to recommend alternate site testing AST should take into account the motivation and knowledge level of the patient and his or her ability to understand the considerations relativ...

Page 81: ...e physical condition Our studies involving alternate site testing of adults with diabetes show that most persons will lND their glucose level changes more quickly in the lNGERS PALMS blood THAN THE AL...

Page 82: ...to 48 control solution 52 control test results understanding 57 control test acceptable range 56 control test performing 53 control test results 57 control test unacceptable range 57 display check 62...

Page 83: ...marker 17 18 28 30 product limitations 73 product specifications 73 rapid heartbeat 26 settings meter 30 supplies 78 sweating 26 symbols 77 technical information 73 strips Accu Chek Aviva 8 11 thirst...

Page 84: ...de chip and strips is covered by the following patents Canadian Patent Nos 2 068 214 2 153 877 2 153 883 2 153 884 2 175 501 Le syst me Accu Chek Aviva Nano comprenant le glycom tre la puce d talonnag...

Page 85: ...Accu Chek AVIVA NANO are trademarks of Roche All other product names and trademarks are the property of their respective owners Accu Chek Accu Chek AVIVA et Accu Chek AVIVA NANO sont des marques de Ro...

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