Need more
assistance?
Find your answers here
1.
In the app, select Troubleshoot from the app menu
to review performance alerts, security alerts and other
troubleshooting tips.
2.
Visit us online at myaccess.ca/support.
3.
For technical assistance, call 1-866-363-2225 or email
9
How to locate your Wi-Fi password:
Tap Show Wi-Fi password on the Overview
screen of the app. If you have more than 1
Wi-Fi network, tap the My Wi-Fi tile to view
information for each network.
How to change your Wi-Fi password:
Tap the My Wi-Fi tile, tap the network you
want to change, tap the Wi-Fi password
field and enter your new password.
Tap Save when prompted.
Note:
Once your Wi-Fi password is changed,
you’ll need to reconnect all your devices to
the network using the new password.
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