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3.4  Document reader software status messages 

Messages display in bottom left corner of ADRS. Use these messages to check the status and help 
diagnose problems with the reader and software.  

Table 4: Document reader software status messages  

Message 

Description 

ADR100 is ready 

The ADR100 is connected to the host, powered and ready to 
read a document. 

Reading 

The ADR100 is acquiring images. 

Writing Multiple Image file 

The ADR100 is acquiring images and saving these to disk.  
Set this mode from the software's 

Configuration

 tab. 

Processing complete 

The ADR100 has processed the document. 

Automatic reader not started 

An attempt to start the reader was made, but it failed. This 
generally indicates that the automatic detection of documents 
placed in the reader is not enabled (on the 

Configuration 

tab). 

The setting is enabled by default. 

No Document Reader 
Connected 

The ADR100 is disconnected from the host and software; the 
camera will not work. Check USB and power connections. 

Could not set Windows Handle 
for windows.... 

Another instance of ADRS is already running. Ensure that you 
close ADRS before restarting. 

Initialised 

The reader is initialised, but the reader has not started correctly. 
Make sure the reader is powered up and switched on. 

MRZ decoding failed 

The ADR100 has detected an MRZ string that is not correctly 
formatted. Move the mouse cursor over the MRZ summary icon 
to display details of the failure. 

 

 

Summary of Contents for ADR100

Page 1: ...on purposes only and may be trademarks and or registered trademarks of their respective companies Copyright 2018 ALL RIGHTS RESERVED Access IS 18 Suttons Business Park Reading Berkshire RG6 1AZ United Kingdom Tel 44 0 118 966 3333 Web www access is com Email support access is com ADR100 Photo ID Reader Getting Started Guide ...

Page 2: ...on technology equipment Immunity characteristics Limits and methods of measurement FCC Compliance Statement United States This equipment generates uses and can radiate radio frequency energy and if not installed and used properly that is in strict accordance with the manufacturer s instructions may cause interference to radio communication It has been tested and found to comply with the limits for...

Page 3: ...he host 5 2 3 Mounting 6 2 4 Testing the device 6 2 5 Troubleshooting 7 2 6 Maintenance 8 3 Access IS Document Reader Software 9 3 1 Installing the software 9 3 2 Starting the software 12 3 3 Reading your first document 12 3 4 Document reader software status messages 14 A Specifications 15 B Model numbers 16 C Document history 16 ...

Page 4: ...ficient and effective workflow More advanced users can take advantage of its powerful programming interface which allows the software to be integrated into larger systems Full page capture of credit card sized documents in colour and UV with an option to also capture IR greyscale images Reads ID cards driving licences and when fitted with the IR option resident permits conforming to ICAO 9303 Opti...

Page 5: ... running Windows XP or above Note The ADR100 is approved for use with a USB cable no longer than 3 m total length If a longer cable is used you should fit a DC EMC filter to the power supply Please contact the Access IS support team for details 1 Plug the white Molex power connector into the 24 V DC power supply supplied by Access IS or your own power supply unit 2 Plug the micro USB connector int...

Page 6: ...rews not provided to mount the unit From the base of the ADR100 bottom of the plastic housing the minimum insertion depth is 3 mm The maximum insertion depth is 6 mm 2 4 Testing the device Once you have connected the device and installed the software see Access IS Document Reader Software on page 9 you can test the device To do this place an ID document on the glass platen and check that it is det...

Page 7: ...g If the ADR100 does not appear to be working refer to the following table to help identify and resolve the problem For further assistance contact Customer Support support access is com Alternatively use the Contact Customer Support page on the Access IS website Note Do not attempt to disassemble the ADR100 if it does not operate correctly Any attempt to do so may be dangerous and will invalidate ...

Page 8: ...ng Clean the glass with a lint free cloth If the glass is dirty wipe the glass with a lint free cloth moistened with isopropyl alcohol or use an alcohol wipe Do not use abrasive cleaners 2 6 2 Storage Store the unit in its original box at a temperature of 0 C to 60 C ...

Page 9: ...e you install ADRS make sure that your computer meets the minimum hardware requirements and is running Windows XP or above To install ADRS do the following 1 Download the latest version of ADRS You can download the software from the Access IS website http www access is com gettingstarted 2 Extract the contents of the download file to a folder on your computer 3 Run the Access IS Document Reader ex...

Page 10: ...fault location is provided to install to a different location click Browse and select the folder that you want to use 9 Click Install to start installation Depending on your system s settings a message may appear asking if you want to disable the Certificate Propagation service This service may affect the RFID operation of Access IS products with RFID functionality If you only use devices without ...

Page 11: ...hen installation is complete click Next and then click Finish 3 1 1 What gets installed and where By default the installer installs all the necessary software API components and documentation in the following location Program Files x86 Access IS Access IS Document Reader You can access ADRS the Software Development Kit SDK and other tools from the Access IS Document Reader group on the Windows Sta...

Page 12: ...S to read and display the information in a read document The software displays the information in an easy to read format so that you can quickly check the authenticity and validity of the document 1 Ensure that the ADR100 is connected to the host and that you have started ADRS The message in the status bar at the bottom of the ADRS window indicates that the ADR100 is ready A message displayed in t...

Page 13: ...k if the MRZ is valid If invalid you can see why the MRZ is invalid by hovering the mouse over the red cross 3 3 1 Images The ADR100 captures images under visible and ultraviolet light and displays colour and ultraviolet images in the Images panel A third image captured under infrared light may display if the ADR100 is configured with the infrared option 3 3 2 Barcode information If barcode readin...

Page 14: ... Automatic reader not started An attempt to start the reader was made but it failed This generally indicates that the automatic detection of documents placed in the reader is not enabled on the Configuration tab The setting is enabled by default No Document Reader Connected The ADR100 is disconnected from the host and software the camera will not work Check USB and power connections Could not set ...

Page 15: ...4 bit Power requirements 24 V DC power supply via Molex connector Image capture Full page JPG BMP TIFF PNG Resolution 600 DPI MRZ reading if IR option fitted Illumination sources Visible white UV and optional IR LEDs Standard OCR font OCR B Travel and identity documents 1 line of 30 characters 2 lines of 36 characters 3 lines of 30 characters Barcode reading optional Reads barcodes from mobile pho...

Page 16: ...00 AB A ADR100 BB B ADR100 AI A ADR100 BI B ADR100 ABI A ADR100 BBI B C Document history Revision Date Description 1 0 02 2015 First issue 1 1 03 2015 Content revisions 1 2 12 2015 Download link update 2 0 09 2016 Content revisions addition of ADRS 2 1 09 2018 Minor formatting changes 2 2 10 2018 Approvals section updated ...

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