Manual PCIe-DA16-6
3
Warranty
Prior to shipment, ACCES equipment is thoroughly inspected and tested to applicable
specifications. However, should equipment failure occur, ACCES assures its customers that
prompt service and support will be available. All equipment originally manufactured by ACCES
which is found to be defective will be repaired or replaced subject to the following
considerations.
Terms and Conditions
If a unit is suspected of failure, contact ACCES' Customer Service department. Be prepared to
give the unit model number, serial number, and a description of the failure symptom(s). We may
suggest some simple tests to confirm the failure. We will assign a Return Material Authorization
(RMA) number which must appear on the outer label of the return package. All
units/components should be properly packed for handling and returned with freight prepaid to
the ACCES designated Service Center, and will be returned to the customer's/user's site freight
prepaid and invoiced.
Coverage
First Three Years: Returned unit/part will be repaired and/or replaced at ACCES option with no
charge for labor or parts not excluded by warranty. Warranty commences with equipment
shipment.
Following Years: Throughout your equipment's lifetime, ACCES stands ready to provide on-site
or in-plant service at reasonable rates similar to those of other manufacturers in the industry.
Equipment Not Manufactured by ACCES
Equipment provided but not manufactured by ACCES is warranted and will be repaired
according to the terms and conditions of the respective equipment manufacturer's warranty.
General
Under this Warranty, liability of ACCES is limited to replacing, repairing or issuing credit (at
ACCES discretion) for any products which are proved to be defective during the warranty
period. In no case is ACCES liable for consequential or special damage arriving from use or
misuse of our product. The customer is responsible for all charges caused by modifications or
additions to ACCES equipment not approved in writing by ACCES or, if in ACCES opinion the
equipment has been subjected to abnormal use. "Abnormal use" for purposes of this warranty is
defined as any use to which the equipment is exposed other than that use specified or intended
as evidenced by purchase or sales representation. Other than the above, no other warranty,
expressed or implied, shall apply to any and all such equipment furnished or sold by ACCES.
