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Acard ACP-2212P User Manual Download Page 56

 

 

 

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Technical Support Application Form 

Mail to: 

[email protected]

 

Website: 

http://www.acard.com

 

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Model

  

ACP-2212P 

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Firmware Version

 

 

System Mode

 

 

 

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Mainboard

 

 

 

BIOS Version

 

 

 

Chipset

 

 

 

Memory

 

 

 

Graphics Card

 

 

 

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Operating System

 

 

 

Hard Disks

 

Disk 1

 

Disk 2

 

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Manufacturer

 

 

 

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Model

 

 

 

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Capacity

 

 

 

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Problem Description: 

 

Technical Support Application Form 

Summary of Contents for ACP-2212P

Page 1: ......

Page 2: ...D Technology Inc Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States and other countries All trademarks are the intellectual property of their respective owne...

Page 3: ...rd Disk Installation 8 2 2 Connecting the ACP 2212P to the Computer 10 Chapter 3 Setup Operation 12 3 1 External Appearance 12 3 2 RAID Mode Instructions 13 3 3 LED Indicator 15 3 4 ACP 2212P One Touc...

Page 4: ...disks fails Excellent product compatibility ensures that the ACP 2212P can be used with most 2 5 SATA hard disks on the market The ACP 2212P Mirror Smart Mini MSM comes with a streamlined design that...

Page 5: ...fer rates of up to 1 5Gbps Error Notification Built in buzzer and LED indicator Built in 64KB Flash ROM Supported Operating Systems Windows ME 2000 NT XP Server 2003 Vista Linux Mac OS etc Dimensions...

Page 6: ...of hard disk 1 source must be smaller or equal to the capacity of hard disk 2 target 6 The eSBR utility software supports the built in backup software in Windows 2000 XP Vista Please check regularly w...

Page 7: ...e cable to the ACP 2212P 8 Connect USB 2 0 A type connector at the other end of the cable to the computer s USB interface 9 Once the computer boots up the system will detect a hard disk named Mirror U...

Page 8: ...ight Back up Control Button Available when online Three colored indicators showing the hard disks power supply failure and data rebuilding status The two hard drives data access indicators RAID 1 stat...

Page 9: ...Now insert the SATA hard disks fitted with the hard disk handles into the ACP 2212P along the guide rails with the front side facing upwards Push the hard disks until the contacts are securely attache...

Page 10: ...the ACP 2212P replace and screw the front panel securely back into place as shown in the picture below I II 5 Finally attach the anti skid pads included with the accessories at the indicated location...

Page 11: ...ep1 2 2 Connect one end of the Mini UBS 2 0 cable to the ACP 2212P and the other to the USB interface of the computer system Step3 4 B Host computer connection when using one HDD 1 Connect one end of...

Page 12: ...se Manage System tools Device manager B Win XP home Control Panel Administrative Toos Computer Management System Tools Device Manager C Vista Start Control Panel System and Maintenance Device Manager...

Page 13: ...gle HDD in HDD1 or Normal mode or the Normal mode indicator are the power supply malfunction data rebuilding and data access indicators for hard disk 2 NOTE The hard disk near the RAID control switch...

Page 14: ...DD2 2 ACP 221P Normal or Mirror Mode Configuration The ACP 2212P supports either Normal or Mirror mode but this can only be configured by installing the Utility software The instructions are as follow...

Page 15: ...ingle click on the OK button to make Normal Mode take effect as shown below Attention Changing the RAID mode will cause the loss of all data on HDD Please backup any important data from the ACP 2212P...

Page 16: ...ED 4 Blue Green Blinking Hard disk failure or no hard disk installed Green Solid Mirror Mode LED3 LED Indicator Status Description Green Solid Hard disk normal Orange Green Blinking Rebuilding data de...

Page 17: ...rt CD included with the product and install the eSBR application on the CD and then restart the computer The eSBR Utility icon will appear in the system tray in the lower right corner of the screen an...

Page 18: ...power supply and link it to the computer through the USB cable pressing the backup data button will activate the device as shown below 3 4 1 Windows Backup Setup Once the button is pressed it will lau...

Page 19: ...ation Use the mouse to click Next Choose Next Choose the data you wish to backup to the ACP 2212P These can be one of the data backup options listed below For example we can choose Let me choose the d...

Page 20: ...ter selecting the data files and folders on the computer to backup continue by clicking Next Choose the destination for the data on the ACP 2212P and give the backup file a file name The ACP 2212P des...

Page 21: ...will appear Select the drive letter for the ACP 2212P and click on Open as shown below At the ACP 2212P hard disk check that the name of the backup file is correct then click on Save as shown below 20...

Page 22: ...ter 3 Setup and Operation After confirming the location to save to click on Next to configure the backup options as shown below Finally click on Finish to end the backup recovery wizard and begin back...

Page 23: ...he following backup progress window will appear on screen When done click on Close to finish the backup process or click on Report to check the backup information as shown below 22 ACP 2212P Chapter 3...

Page 24: ...em will prompt you to make sure that all other applications are closed and the data backed up before proceeding with the disk cloning as shown below Click on the OK button and you will be presented wi...

Page 25: ...he system then click on the Set Target Disk as shown below Finally click on Backup System Disk The program will prompt you two times to confirm that all data on the destination disk will be lost as sh...

Page 26: ...system files are located on The capacity of your ACP 2212P must therefore be larger than the system disk The backup time will vary according to the size of the hard disks During the Backup System Dis...

Page 27: ...ore option using the Mini Linux interface Simply insert the Support CD ROM bundled with the ACP 2212P into the CD drive and reboot the machine to enter the following interface Use the keyboard cursor...

Page 28: ...27 ACP 2212P Chapter 3 Setup and Operation The above shows a list of all HDD devices connected to the system Select a device and press the Enter key to view its details I II...

Page 29: ...he status of connected ACARD devices press the ESC key to return to the main menu and select 2 Acard Product Status as shown below Press the Enter key to confirm the selection and view ACARD products...

Page 30: ...to return to the main menu After checking all the devices connected to the system we can return to the main menu and select 3 Backup Restore Disk to back up or restore HDD disk data as shown below Pr...

Page 31: ...press Enter to confirm If backing up data to the ACP 2212P set the ACP 2212P as the destination If backing up data from the ACP 2212P set the ACP 2212P as the source After confirming the source and de...

Page 32: ...ation twice as shown below When you type in y and press the Enter key again the backup process will begin as shown below The above shows information about the backup process Once the backup is complet...

Page 33: ...n standby Check that the ACP 2212P and the USB cable are properly connected Check that the USB cable is not damaged If it is a hard disk problem try replacing one hard disk and setting up the ACP 2212...

Page 34: ...33 ACP 2212P Chapter 4 Troubleshooting Step 1 Right click on My Computer and select Manage Picture 4 1 Step 2 Go into Computer Management and select Device Manager Picture 4 2...

Page 35: ...ial Bus Controller to check that the USB controller driver is properly installed Picture 4 3 Step 4 At Device Manager double click on Disk Drive to check that the system has detected the ACP 2212P har...

Page 36: ...35 ACP 2212P Chapter 4 Troubleshooting Step 5 At Disk Drive partition the ACP 2212P hard disk in order to access the new hard disk Picture 4 5...

Page 37: ...system this problem may be resolved by disabling the User Account Control UAC feature The specific procedures are shown as below Click Start Settings Control Panel as shown below In the pop up Control...

Page 38: ...click Turn User Account Control on or off and the Turn User Account Control on or off window as shown below appears Then clear the check box before Use User Account Control UAC to help protect your co...

Page 39: ...re and monitor the status of the ACP 2212P Once the Mirror Mini Utility is installed you can launch the application from the desktop shortcut or the program menu The Mirror Mini Utility will be added...

Page 40: ...ion click on Setup as shown below and select Preference A description of the main settings in Preference is provided below 1 Set time interval for system updates 2 Set time interval for event log upda...

Page 41: ...40 ACP 2212P Appendix 1 ACP 2212P Application To configure Mirror Smart functions click on Setup as shown below then select Mirror Smart Setup...

Page 42: ...e is a problem with the system warn the user by sounding the alarm 2 If there is a problem with RAID warn the user by sounding the alarm 3 Rotate between hard disk being accessed every minute to exten...

Page 43: ...e Mirror Mini capacity click on Setup as shown below then select Extend Mirror Size 1 The new defined capacity must be equal or larger than the current capacity 2 Set capacity to maximum If current ca...

Page 44: ...ID Mode as shown below A description of the Change RAID Mode options is provided below 1 Set RAID mode to Normal mode 2 Set RAID mode to Mirror mode After selecting the desired RAID mode click on OK t...

Page 45: ...Update Firmware Attention The latest firmware can be downloaded from the official ACARD website www acard com 1 Current firmware version 2 Select firmware file 3 Click to Open the new firmware to upd...

Page 46: ...Setup as shown below and select Mail Notification Setup Under Mail Setup check that the box for Enable mail notification is ticked then fill in the data for the four fields below 1 SMTP server 2 User...

Page 47: ...the recipient s e mail address then select Add to add the address to the list of recipients Finally select Event Filter then choose which events to notify the system administration via e mail for Ther...

Page 48: ...47 ACP 2212P Appendix 1 ACP 2212P Application To find out the current version of the Mirror Smart application select About Click on Status List to view the Mirror Smart status...

Page 49: ...formation and Mirror status 1 Mirror Mini system s hard disk capacity status firmware version and transfer rate 2 Hard Disk 1 s capacity status firmware version and SATA bus speed 3 Hard Disk 2 s capa...

Page 50: ...Application Click on Compare HDDs to check that the data on both hard disks are identical The percentage bar at the bottom shows the progress of the comparison or rebuilding If no hard disks are insta...

Page 51: ...ACP 2212P Application If no hard disk is detected by the system or there is a hard disk failure the status is as shown below To view previously saved logs under Event Log select Open Event Log to sele...

Page 52: ...51 ACP 2212P Appendix 1 ACP 2212P Application Click on Open File as shown below to view event log The Event Log records the time and status of everything that happens and is useful for troubleshooting...

Page 53: ...ard disks Each hard disk is matched to another by the RAID controller and data is written simultaneously to both hard disks This means that the data on both hard disks are identical When the data on o...

Page 54: ...nuine software you purchased If you use a laptop computer please contact your dealer First insert the XP disc into the optical drive click My Computer and select Windows Explorer As shown below VALUEA...

Page 55: ...54 ACP 2212P Appendix 3 Install NTBACKUP MSI directly as shown below After installation is complete select Finish as shown below...

Page 56: ...ard com Website http www acard com Model ACP 2212P Firmware Version System Mode Mainboard BIOS Version Chipset Memory Graphics Card Operating System Hard Disks Disk 1 Disk 2 Manufacturer Model Capacit...

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