Abus PPIC42520, Instruction Manual

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English
7. Troubleshooting tips
Camera image is not displayed
Check the signal strength in the live view
Is the camera connected?
Is there an internet connection?
Push messages are not received
Is the camera deactivated? Also check the schedules.
Are the push messages deactivated?
Is there an internet connection?
How can I set my camera to factory settings?
Unscrew the cover and press the reset button for at least 3 seconds with the enclosed reset tool or
e.g. a paper clip. The LED starts to flash red. As soon as the factory settings are loaded, the LED
flashes permanently.
Your Wi-Fi is not displayed in the selection list in the camera app.
If your personal Wi-Fi network does not appear in the selection list, please check the following:
1. Make sure that the SSID of your router is visible.
2. Change the encryption type of your router to WPA / WPA2 /WPA2-PSK.
Low network signal or poor picture quality
Possible causes could be:
1. Wi-Fi network devices can interfere with signal transmission, ensure sufficient distance
between the camera and other Wi-Fi devices.
Possible interfering factors can be thick brick walls, exterior walls, glass, water pipes and
metal.
2. Remove dirt from the camera. This can have a negative influence on the image quality.
What could be the causes for the unit not recording when there is movement?
Possible causes could be:
1. Is the SD card inserted correctly?
2. Is the camera activated?
3. Are the schedules set correctly?
4. Make sure you use a class 10 SD card.
The camera image is superimposed (white areas in the image).
The camera has IR LEDs for night operation. The light is reflected on reflective surfaces such as glass
or white surfaces. Do not place the camera in front of glass surfaces and make sure to install it in
protected outdoor areas.
What could be the causes of an SD card error?
Please check the following:
1. Make sure that the SD card has been inserted and formatted correctly. Please save important
data before formatting, they will no longer be available afterwards.
2. Make sure to use only a class 10 or higher SD card.