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Reverse Osmosis System Limited Warranty
Abundant Flow Water Systems, Inc.
What Does This Warranty Cover?
This warranty covers manufacturer defects on your Reverse Osmosis system (System). This includes filter
housings, membrane housings, brackets, membranes, fittings, transformers, clips, check valves, flow restrictors,
ball valves, storage tanks, faucets, adapters, drain valves, filter housing wrenches, tubing, and accessories
included in your original order.
What Does This Warranty NOT Cover?
This warranty does not cover replaceable filters or other consumables (excluding membranes). This warranty
does not cover defects resulting from improper installation or installation contrary to printed instructions. This
warranty does not cover defects that are the result of abuse, misuse, misapplication, improper maintenance,
neglect, alteration, accidents, casualties, fire, flood, freezing, environmental factors, natural occurrences,
unnatural occurrences, or acts of God. For warranty service, please call for return authorization number before
returning items. No credit or exchange will be given without a valid RMA number. To obtain your authorization
number, you will need to provide us with the reason for return, the date of purchase. All returns must be received
within 15 days of the RMA number.
What is the Length of This Warranty?
This warranty is good for one (1) year on all parts of the system, excluding consumables as set forth above.
Warranty coverage begins on the date of purchase, and expires on the same date 1 year later. The purchase
date is the date your order was placed, as dictated by our records.
What are the Limitations of This Warranty?
This warranty is applicable to the original purchaser and original installation only. Resale or relocation of the
System nullifies any warranty, written or implied. Systems purchased for commercial use are also excluded from
warranty coverage.
Failure to meet the following conditions will void this warranty:
The Reverse Osmosis System must be hooked up to a potable cold water supply.
The ph of the water must not be lower than 3 or higher than 11.
The water pressure must be between 40 and 80 pounds per square inch.
Incoming water temperature cannot exceed 105' F (40.5' C).
Incoming TDS/Total Dissolved Solids not to exceed 2000 PPM.
Use of Vaseline or petroleum based lubricants will also void the warranty.
How Do I Receive Warranty Service?
If your system is found to be defective, first call for a returned merchandise authorization number (RMA#). Please provide a
reason for the return and a date of purchase or invoice number if available. Returns must be received within 15 days of the
RMA# issue date. The buyer will be responsible for shipping costs to our warehouse, if a defect is found Abundant Flow
Water will pay for return shipping, if no defect is found buyer will be responsible for return shipping as well. Upon inspection,
Abundant Flow Water will replace or repair, at our option, any parts found to be defective according to the terms of this
warranty. If we choose to replace the equipment, we may replace it with reconditioned equipment. Parts used in repairing or
replacing the equipment will be warranted for 90 days from the date the equipment returned to you or for the remainder of
the original warranty period, whichever is longer. Returns received without a RMA number shall become the property of
Abundant Flow Water. Customers who return items without a RMA # and contact us with details about the return will be
responsible for return shipping, regardless of warranty covered defects.
LIMITATIONS AND EXCLUSIONS:
Abundant Flow Water will not be responsible for any implied warranties, including those of merchantability or fitness for a
particular purpose or application. The purchaser and installer are responsible for checking fittings, lines, parts, and
equipment for defects before installation. Abundant Flow Water will not be responsible for any incidental or consequential
costs or damages incurred by installation of the system or loss of function of the system, including, but not limited to, water
damage, leaks, inconvenience, travel expenses, telephone charges, loss of revenue, loss of time, loss of equipment
usability, loss of life, property damage, or loss of finances. The purchaser and installer are responsible for checking the
system for leaks or defects after installation. All responsibilities of Abundant Flow Water regarding this equipment are set
forth in this warranty.
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