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Quick Reference Guide 

Absolute VOICE AV-T48S Internet Phone

Rev. 100214 

Options Executed on the Phone 

Changing Your PIN/Password, Your Name, 

and Recording Your Voicemail Greeting 

Using the keypad, enter the Voicemail Extension (usually
4000) from your phone

Enter your PIN (Password) [ Default is 1234 ]

At any point you may, press the 5 Key for Advanced
Options

Changing your Name: Press 3 and follow the recorded
directions  

Changing PIN/Password: Press 6 and follow the recorded 
directions  

Recording your Greeting: Press 1 and follow the recorded 
directions 

Forwarding Your Phone

 

Tap the 

Menu

 Key

Tap 

Features

, then tap 

Forward

 in the left column (if you

are not already in that option.)

Tap

 the desired 

Forwarding Type:

Always

 – Incoming calls are forwarded immediately

 

Busy

 – Incoming calls are forwarded if you are on a 

     

 call 

 

No Answer

 – Incoming calls are forwarded if you 

 

do not answer after a specified period 

If you select 

Always or Busy

Tap the 

On

 Radio button

Using the keypad, enter the number you want to forward
incoming calls to in the 

Forward To

 Field

Tap the 

Save

 Softkey

If you select 

No Answer

Tap the 

On

 Radio button

Using the keypad, enter the number you want to forward
incoming calls to in the 

Forward To

 Field

Select the desired ring time to wait before forwarding the
incoming call by tapping the 

After Ring Time

 Down

Arrow

Tap to select the desired time interval

Tap the 

Save

 Softkey

Activating Do Not Disturb on Your Phone

 

Tap the red DND icon from the Home screen.
No calls will be received and the red DND icon will appear

at the top of the screen. Tap it again to deactivate.

Transferring a Call – Blind Transfer

 

1) Transfer before answering:

Tap the 

Forward

 Softkey

Using the keypad, enter the number or extension the

call is to be transferred to

Tap the 

Forward

 Softkey again

2) Transfer after answering:

Tap the 

Transfer

 Softkey  or press the 

Transfer

 button

Using the keypad, enter the number or extension the
call is to be transferred to

Hang up the phone or Tap the 

Transfer

 Softkey or the

Transfer button again

Transferring a Call – Attended (Warm) Transfer

 

Tap the 

Transfer

 Softkey or the Transfer button

Using the keypad, enter the number or extension the call is
to be transferred to

When the person answers, make the introduction, then

Hang up the phone, or Tap the 

Transfer

 Softkey or the

Transfer button again.

NOTE

:  

If you are using a handset you may also complete 

the transfer by simply hanging up the handset.

 

NOTE

:  If there is no answer or the caller does not wish to be 

transferred to voicemail, tap the 

Cancel

 Softkey; the call will 

remain on hold.  You may then choose to 

Resume

 the call or 

Transfer

 again. 

Transferring a Call Directly to Another Extension’s 

Voicemail

 

Tap the 

Transfer

 Softkey or the Transfer button

Using the keypad, enter *10 plus the extension of the voice
mailbox the call is to be transferred to

Hang up the phone or Tap the 

Transfer

 Softkey or the

Transfer button again

Transfer Incoming Call When already on a Call

 

Tap the 

Answer

 Softkey to place current call on hold and

answer the new caller; Tap the 

Transfer

 Softkey or press

the Transfer button

Using the keypad, enter the number or extension and tap
the 

Transfer

 Softkey or pressTransfer button again

You may then choose to 

Resume

 the call you were on or

Transfer

 again.

Summary of Contents for AV-T48S

Page 1: ...n a call Do not hang up Handset Put on the Headset Press the Headset button Hang up the Handset Checking Your Voicemail 1 From your phone Lift Handset Press the Voicemail Message button Follow the voice prompts to enter your Password PIN OR Lift the Handset Dial your Company s VM Extension Enter Password PIN 2 Using Absolute VOICE Web Portal Log into your Absolute VOICE Web Portal Double click the...

Page 2: ...ear at the top of the screen Tap it again to deactivate Transferring a Call Blind Transfer 1 Transfer before answering Tap the Forward Softkey Using the keypad enter the number or extension the call is to be transferred to Tap the Forward Softkey again 2 Transfer after answering Tap the Transfer Softkey or press the Transfer button Using the keypad enter the number or extension the call is to be t...

Page 3: ...ap Add Edit Contact information as above Tap Save a Deleting Characters Use the right left arrows to position the flashing cursor to the right of the character s to be removed Tap the Delete Softkey Acts as a backspace b Editing Text Tap the Information icon on the Contact to edit the contact information Tap into the field to be edited Use the right left arrow buttons to position the flashing curs...

Page 4: ...214 Email Absolute VOICE support at support_request callabsolute com For additional assistance the Absolute VOICE Support Team is ready to help at any time at Corpus Christi 361 888 6776 San Antonio 210 892 3800 Austin 512 888 6776 What do the icons on your phone mean ...

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