21
21
Operating Instructions
8. What if...?
Problem Cause Remedy
I say a command word but
my Pilot Pro
does not
react?
Your Pilot Pro is not
switched on
Switch on your Pilot
Your Pilot Pro is in sleep
mode (the display shows:
“wake up“)
Reactivate your Pilot with
the command word “wake
up“
The speech sensitivity of
your Pilot Pro is set too low
Set the speech sensit
i
vity
higher until your Pilot reacts
as desired
Your Pilot Pro is set to
switch operation
Switch your Pilot back to
voice operation
Your Pilot Pro is in the
settings menu
Switch your Pilot back to the
operating menu
The command word is not
trained
Do a new training session
The appliance has not been
selected
Select the desired appliance
My Pilot Pro correctly
repeats the command
word but does not carry
out the operation
You previously operated a
different appliance
Select the desired appliance
with the appropriate
command word and issue
the command again
The appliance is switched
off
Switch on the appliance or
put it in the standby mode
The appliance type is not
correctly selected
Select a different appliance
type and test it
The appliance can not carry
out this function via remote
control
Re-scan the remote control
signals into the Pilot Pro
Problem Cause Remedy
My Pilot Pro repeats an
incorrect command word
Your Pilot Pro interprets the
command incorrectly
Do a new training session,
edit just that word or alter
the speech sensitivity
The ambient noise level is
too high
Set the speech sensitivity of
your Pilot Pro lower and
speak the commands louder
or use a lapel mic
You are pronouncing the
commands differently than
during the training
Pronounce the commands
the way you did during the
training or repeat the
training
