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Appendix C

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Appendix C

AT8 32X

AT8 32X

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Summary of Contents for AT8 32X

Page 1: ...AT8 32X AMD Athlon 64x2 64FX 64 System Board Socket 939 User s Manual 4310 0000 14 Rev 2 00 ...

Page 2: ...ntal or consequential damages arising from any defect or error in this manual or product Product names appearing in this manual are for identification purpose only and trademarks and product names or brand names appearing in this document are the property of their respective owners This document contains materials protected under International Copyright Laws All rights reserved No part of this man...

Page 3: ...ng Header 2 11 5 Internal Audio Connectors 2 11 6 Front Panel Switches Indicators Headers 2 12 7 Wake up Header 2 13 8 Floppy and IDE Disk Drive Connectors 2 14 9 Serial ATA Connectors 2 15 10 PCI Express x1 Slots 2 16 11 PCI Express x16 Slot 2 16 12 Additional USB Port Headers 2 17 13 Additional IEEE1394 Port Headers 2 17 14 Front Panel Audio Connection Header 2 18 15 POST Code Display 2 19 16 Ba...

Page 4: ... Driver A 1 Appendix B Install Realtek LAN Driver B 1 Appendix C Install ULi1575 SATA RAID Driver C 1 Appendix D Install Sil3132 SATA Driver D 1 Appendix E Install Cool n Quiet Driver E 1 Appendix F Install USB 2 0 Driver F 1 Appendix G Install ABIT µGuru Utility G 1 Appendix H POST Code Definition H 1 Appendix I Troubleshooting Need Assistance I 1 Appendix J How to Get Technical Support J 1 AT8 3...

Page 5: ...ity up to 8GB 4 Graphics Two PCI Express X16 slots support Dual Graphic card by ATI CrossFire Technology Two X16 graphics links for high performance Crossfire configurations 5 ABIT Engineered ABIT Silent OTES Technology ABIT µGuru Technology 6 Serial ATA 4x SATA 3 0 Gb s RAID 0 1 0 1 5 Supports SATA AHCI providing native command queuing and native hot plug Onboard Silicon Image Sil3132 PCIE RAID c...

Page 6: ...1x CD IN 11 Back Panel I O 1x PS 2 keyboard connector 1x PS 2 mouse connector 1x OPT OUT1 connector 1x OPT IN1 connector 1x AUDIO1 connector Surround Left Surround Right Rear Left Rear Right Center Subwoofer 1x AUDIO2 connector Mic In Line In Line Out 4x USB 2 0 connector 1x RJ 45 LAN connector 1x IEEE1394 port 12 Miscellaneous ATX form factor 305 x 245 mm Specifications and information contained ...

Page 7: ...Introduction 1 3 1 2 Layout Diagram User s Manual ...

Page 8: ...1 4 Chapter 1 1 4 Chapter 1 AT8 32X AT8 32X ...

Page 9: ...le the best way to attach the board is to studs Only if you are unable to do this should you attach the board with spacers Line up the holes on the board with the mounting holes on the chassis If the holes line up and there are screw holes you can attach the board with studs If the holes line up and there are only slots you can only attach with spacers Take the tip of the spacers and insert them i...

Page 10: ...lean the heatsink surface and apply new thermal interface material first 1 Pull out the socket locking lever slightly then lift it up 2 Align the corner with triangle mark of the processor with the marking on the motherboard and then place the processor vertical down into the socket 3 Lower the locking lever to the fully locked position Apply thermal interface material 4 5 Place the heatsink and f...

Page 11: ...urn the cam lever to lock into the retention frame 8 Attach the four pin power plug from the heatsink and fan assembly to the CPU FAN connector For detailed information on how to install your heatsink and fan assembly please refer to the instruction manual that came packed with the heatsink and fan assembly you bought User s Manual ...

Page 12: ...DR400 Double rank N A Empty N A DDR400 DDR400 Empty N A Single rank N A DDR333 DDR333 Empty N A Double rank N A DDR400 DDR400 Single rank N A Single rank N A DDR333 DDR400 Single rank N A Double rank N A DDR200 DDR400 Double rank N A Single rank N A DDR200 DDR400 64 bits Single Channel Double rank N A Double rank N A DDR200 DDR333 Single rank Single rank Empty Empty DDR400 DDR400 Double rank Doubl...

Page 13: ...ng or removing memory modules 1 Locate the DIMM slot on the board 2 Hold two edges of the DIMM module carefully keep away of touching its connectors 3 Align the notch key on the module with the rib on the slot 4 Firmly press the module into the slots until the ejector tabs at both sides of the slot automatically snaps into the mounting notch Do not force the DIMM module in with extra force as the ...

Page 14: ... card and one CrossFire compatible graphics card NOTE The ATI CrossFire technology currently supports the Windows XP Service Pack 2 operating system only Normal Mode Insert your PCIE graphics card into PCIEXP1 or PCIEXP2 slot CrossFire Mode Insert one CrossFire Edition graphics card into PCIEXP1 Master slot and one CrossFire compatible graphics card into PCIEXP2 Slave slots AT8 32X ...

Page 15: ...inimum power required 1 You need a CrossFire Edition ATI graphics card to enable the CrossFire mode Note that there s a unique CrossFire DMS 59 connector on the bracket of a CrossFire Edition graphics card 2 Insert the CrossFire Edition graphics card into PCIEXP1 Master slots on the motherboard 3 You also need a CrossFire compatible PCI Express graphics card for the slave slot Note that there s no...

Page 16: ...ctor Connector 2 is a DVI I Female connector Connector 3 is a DVI I Male connector 7 Connect the DMS 59 Male connector on the cable to the DMS 59 connector on the CrossFire Edition graphics card 8 Connect the DVI I Male connector on the cable to the DVI I connector on the CrossFire compatible PCI Express graphics card Then connect the DVI I Female connector on the cable to your monitor AT8 32X ...

Page 17: ...erboard and or peripherals Plug in the AC power cord only after you have carefully checked everything 1 ATX Power Input Connectors This motherboard provides two power connectors to connect ATX12V power supplier NOTE This 24 pin power connector ATXPWR1 is compliant to the former 20 pin type Pay attention to the orientation when attaching the power cord Pin 11 12 23 and 24 should be left un connecte...

Page 18: ... Power Connector SYSFAN1 System Fan Power Connector NBFAN1 Chipset Fan Power Connector AUXFAN1 AUXFAN2 AUXFAN3 Auxiliary Fan Power Connector WARNING These fan connectors are not jumpers DO NOT place jumper caps on these connectors GURU Clock Connection Header 3 This header is reserved for connecting ABIT s exclusive GURU Clock AT8 32X ...

Page 19: ...peration Pin 2 3 shorted Clear CMOS memory WARNING Turn the power off first including the 5V standby power before clearing the CMOS memory Failing to do so may cause your system to work abnormally or malfunction 5 Internal Audio Connectors These connectors connect to the audio output of internal CD ROM drive or add on card User s Manual ...

Page 20: ...ation will simply cause the LED to not light but a wrong connection of the switches could cause system malfunction HLED Pin 1 3 Connects to the HDD LED cable of chassis front panel RST Pin 5 7 Connects to the Reset Switch cable of chassis front panel SPK Pin 15 17 19 21 Connects to the System Speaker cable of chassis SLED Pin 2 4 Connects to the Suspend LED cable if there is one of chassis front p...

Page 21: ...n 2 3 shorted default Enable wake up function support at USB1 port USB PWR2 Pin 1 2 shorted Disable wake up function support at USB2 port Pin 2 3 shorted default Enable wake up function support at USB2 port FP PWR1 Pin 1 2 shorted Disable wake up function support at FP USB1 FP USB2 port Pin 2 3 shorted default Enable wake up function support at FP USB1 FP USB2 port User s Manual ...

Page 22: ...e FDC1 port and the floppy connector Each of the IDE port connects up to two IDE drives at Ultra ATA 100 mode by one 40 pin 80 conductor and 3 connector Ultra ATA 66 ribbon cables Connect the single end blue connector at the longer length of ribbon cable to the IDE port of this board the other two ends gray and black connector at the shorter length of the ribbon cable to the connectors of your har...

Page 23: ...Hardware Setup 2 15 9 Serial ATA Connectors These connectors are provided to attach one Serial ATA device at each channel via Serial ATA cable User s Manual ...

Page 24: ...hapter 2 10 PCI Express x1 Slots These slots are used to attach the next generation of I O architecture 11 PCI Express x16 Slot This slot is used to attach the next generation of graphics architecture AT8 32X ...

Page 25: ...tions Pin Pin Assignment Pin Pin Assignment 1 VCC 2 VCC 3 Data0 4 Data1 5 Data0 6 Data1 7 Ground 8 Ground 9 NC 10 NC 13 Additional IEEE1394 Port Headers This header provides one additional IEEE1394 port connection through an extension cable and bracket Pin Pin Assignment Pin Pin Assignment 1 TPA0 2 TPA0 3 GND 4 GND 5 TPB0 6 TPB0 7 12V 8 12V 9 NC 10 GND User s Manual ...

Page 26: ...l the jumpers on this header and then connect to front panel by the extension cable provided with the chassis To use the audio connector at rear panel disconnect the extension cable attach the jumpers back at pin 5 6 and pin 9 10 default setting Pin Pin Assignment Pin Pin Assignment 1 MIC2 L 2 AGND 3 MIC2 R 4 AVCC 5 FRO R 6 MIC2_JD 7 F_IO_SEN 8 NC 9 FRO L 10 LINE2_JD AT8 32X ...

Page 27: ...e memory presence test is an important checkpoint and its POST Code is C1 When the BIOS execute any POST item it will write the corresponding POST Code into the address 80h If the POST passes the BIOS will process the next POST item and write the next POST Code into the address 80h If the POST fails we can check the POST Code in address 80h to find out where the problem lies This LED device also d...

Page 28: ... L R R Rear Left Rear Right Connects to the rear left and rear right channel in the 7 1 channel audio system Cen Sub Center Subwoofer Connects to the center and subwoofer channel in the 7 1 channel audio system AUDIO2 Mic In Connects to the plug from external microphone Line In Connects to the line out from external audio sources Line Out Connects to the front left and front right channel in the 7...

Page 29: ...back on After pressing Del key the main menu screen appears Phoenix AwardBIOS CMOS Setup Utility µGuru Utility PnP PCI Configurations Standard CMOS Features Load Fail Safe Defaults Advanced BIOS Features Load Optimized Defaults Advanced Chipset Features Set Password Integrated Peripherals Save Exit Setup Power Management Setup Exit Without Saving Esc Quit F10 Save Exit Setup Select Item RD580 M157...

Page 30: ...ty V1 00 OC Guru ABIT EQ AMD Athlon tm 64 Processor 3500 Item Help Frequency 2200MHz CPU Operating Speed 2200 200 X Multiplier Factor x11 0 X External Clock AUTO Estimated New CPU Clock 2200MHz X PCIE Clock 100 Voltages Control Auto Detect X CPU Voltage 1 4000V X NB 1 8V Voltage 1 80 V X DDR Voltage 2 60 V X HyperTransport Voltage 1 20 V X NB 1 2V Voltage 1 20 V X DDR Reference Voltage Default Pow...

Page 31: ...ays the multiplier factor for the CPU you installed External Clock This item selects the external clock frequency Due to the specification limit of the CPU you installed the speed you set over its standard bus speed is supported but not guaranteed Estimated New CPU Clock This item estimates the new CPU clock when the next time the system starts The value is decided by the values of Multiplier Fact...

Page 32: ... PU PD Value F10 Save ESC Exit These items display the power cycle statistics for each element ABIT EQ Click right arrow key to switch from OC Guru setup menu to ABIT EQ setup menu µGuru Utility V1 00 OC Guru ABIT EQ Item Help ABIT EQ Beep Control Enabled Temperature Monitoring Press Enter Voltage Monitoring Press Enter Fan Speed Monitoring Press Enter FanEQ Control Press Enter Move Enter Select P...

Page 33: ...e items display the temperatures of CPU System and Power Module Shutdown Enable Use Space key to enable system shutdown function If the CPU NB SYS PWM s temperature exceeds the shutdown temperature limit the system would shutdown automatically Shutdown Temp This item sets the temperature that would shutdown the system automatically in order to prevent system overheats Beep Enable Use Space key to ...

Page 34: ... 12 07 V 14 40 V 9 60 V ATX 12V 4 Pin Connector 12 13 V 14 40 V 9 60 V ATX 5V 5 14 V 6 00 V 4 00 V ATX 3 3V 3 41 V 3 95 V 2 65 V ATX 5VSB 5 14 V 6 00 V 4 00 V Move Space Select PU PD Value F10 Save ESC Exit All Voltages These items display the voltage of each element Shutdown Enable Use Space key to enable system shutdown function If the voltage of corresponding element is higher lower than the hi...

Page 35: ...CPU NB SYS AUX1 AUX2 AUX3 FAN Speed These items display the speed of the fans connected to CPU NB SYS AUX1 AUX2 and AUX3 FAN headers Shutdown Enable Use Space key to enable system shutdown function Once the system has detected that the fan speed is lower than the low limit value system will shutdown automatically Beep Enable Use Space key to enable warning beeps function If the fan speed is lower ...

Page 36: ... F Control Temperature Low 35 C 95 F DC Fan Voltage High 12 0 V DC Fan Voltage Low 8 0 V Move Enter Select PU PD Value F10 Save ESC Exit When set to Enabled these items control the CPU NB SYS AUX1 AUX2 and or AUX3 fan speed by the following setting combinations Reference Temperature This item selects the reference point for taking temperature among the available options of CPU SYS NB and PWM Tempe...

Page 37: ...l 3 Slave None IDE Channel 4 Master None IDE Channel 4 Slave None Drive A 1 44M 3 5 in Floppy 3 Mode Support Disabled Halt On All But Keyboard Base Memory 640K Extended Memory 1046520K Total Memory 1047552K Move Enter Select PU PD Value F10 Save ESC Exit F1 General Help F5 Previous Values F6 Fail Safe Defaults F7 Optimized Defaults Date mm dd yy This item sets the date you specify usually the curr...

Page 38: ...een automatically IDE Channel 1 Master Slave IDE Channel 2 Master Slave IDE Channel 3 Master Slave IDE Channel 4 Master Slave When set to Auto the BIOS will automatically check what kind of IDE drive you are using If you want to define your own drive by yourself set it to Manual and make sure you fully understand the meaning of the parameters Please refer to the instruction manual provided by the ...

Page 39: ...ive Halt On This item determines whether the system stops if an error is detected during system boot up All Errors The system boot will stop whenever the BIOS detect a non fatal error No Errors The system boot will not stop for any error detected All But Keyboard The system boot will stop for all errors except a keyboard error All But Diskette The system boot will stop for all errors except a disk...

Page 40: ...er its submenu where the hard disks detected can be selected for the booting sequence to boot up system This item functions only when there is the option of Hard Disk in any one of the First Second Third Boot Device items CD ROM Boot Priority This item allows you to select the booting priority of CD ROM devices NOTE This item appears only if you install CD ROM devices to your computer First Boot D...

Page 41: ...it will disable security Once security is disabled the system will boot and you can enter the BIOS setup menu freely NOTE Don t forget your password If you forget the password you will have to open the computer case and clear all information in the CMOS before you can start up the system But by doing this you will have to reset all previously set options MPS Version Ctrl For OS This item specifies...

Page 42: ...tive Time Auto X RAS to CAS Delay Auto X RAS Precharge Time Auto X RAS to RAS Delay Auto X Write Recovery Time Auto X Write to Read Delay Auto X Read to Write Delay Auto X DRAM Command Rate Auto X Bank Interleaving Enabled X Burst Length 4 beats 32 bit Dram Memory Hole Auto MTRR Mapping Mode Continuous DRAM ECC Feature Control Non ECC X ECC Memory Interlock At Least One X ECC MCE Enable Disabled X...

Page 43: ...o CAS Delay This item specifies the RAS active to CAS read write delay time to the same bank RAS Precharge Time This item specifies the RAS precharge time RAS to RAS Delay This item specifies the RAS active to RAS active delay time of different bank Write Recovery Time This item specifies the time measured from the last write datum is safely registered by the DRAM Write to Read Delay This item spe...

Page 44: ... to remap the 32 bit Dram memory hole Leave this item to its default Auto Setting MTRR mapping mode The item selects the MTRR mapping mode The MTRR Memory Type and Range Registers controls the access and cacheability of memory regions in the processor DRAM ECC Feature Control When installed with the DRAM that support ECC feature you may select ECC option and then control the following sub items EC...

Page 45: ...aults F7 Optimized Defaults LDT Configuration This item enables or disables the LDT Configuration function Upstream LDT Bus Width This item sets the value for the Upstream LDT Bus Width Downstream LDT Bus Width This item sets the value for the Downstream LDT Bus Width LDT Bus Frequancy This item allows you to select LDT Bus Frequency PCIE Reset Delay This item enables or disables the PCIE Reset De...

Page 46: ... AwardBIOS CMOS Setup Utility OnChip IDE Device OnChip IDE 1 Controller Enabled Item Help OnChip IDE 2 Controller Enabled OnChip SATA Controller Enabled SATA Mode Selected IDE Mode SATA ROM Enabled Move Enter Select PU PD Value F10 Save ESC Exit F1 General Help F5 Previous Values F6 Fail Safe Defaults F7 Optimized Defaults OnChip IDE 1 Controller OnChip IDE 2 Controller This item allows you to ena...

Page 47: ...ows you to use the boot ROM of on chip Serial ATA to boot up system OnChip PCI Device Phoenix AwardBIOS CMOS Setup Utility OnChip PCI Device OnChip Audio Controller Enabled Item Help OnChip USB Controller Enabled USB 2 0 Controller Enabled USB Keyboard Support via OS USB Mouse Support via OS Move Enter Select PU PD Value F10 Save ESC Exit F1 General Help F5 Previous Values F6 Fail Safe Defaults F7...

Page 48: ...ults F7 Optimized Defaults Onboard LAN Controller This option enables or disables the LAN controller LAN Boot ROM This item allows you to use the boot ROM instead of a disk drive to boot up the system and access the local area network directly Onboard SATA Controller This item enables or disables the onboard SATA controller SATA Option ROM This item allows you to use the boot ROM of onboard Serial...

Page 49: ... USB from S3 Two options are available Disabled or Enabled The default setting is Disabled When set to Enabled any event related to on chip USB will power on the system This item can be configured only if the item ACPI Suspend Type is set to S3 STR Power Button Function Two options are available Delay 4 Sec or Instant Off The default setting is Instant Off It is activated when the user presses the...

Page 50: ... power on the system BUTTON ONLY Use only the power button to power on the system Keyboard 98 Use the power on button on the Keyboard 98 compatible keyboard to power on the system KB Power On Password This item sets the password required in order to power on your computer Once the password has been set you can only power on the system by inputting the password Hot Key Power On Fifteen options are ...

Page 51: ...play slot to be initialized first when the system boots PCI Slot When the system boots it will first initialize PCI PCIEx When the system boots it will first initialize PCIE Resources Controlled By This item configures all of the boot and Plug and Play compatible devices Auto The system will automatically detect the settings Manual Choose the specific IRQ resources in the IRQ Resources menu IRQ Re...

Page 52: ...tem specifies the IRQ number manually or automatically for the devices installed on PCI slots Maximum Payload Size This item sets the maximum TLP payload size for the PCI Express devices 3 8 Load Fail Safe Defaults This option loads the BIOS default values for the most stable minimal performance system operations 3 9 Load Optimized Defaults This option loads the BIOS default values that are factor...

Page 53: ...ction Insert the Driver Utility CD into CD ROM drive it should execute the installation program automatically If not double click the execution file at the main directory of this CD to enter the installation menu After entering the installation menu move your curser to Drivers tab Click Audio Driver The following screen appears Click Next 1 2 Choose Yes I want to restart my computer now and click ...

Page 54: ...A 2 Appendix A AT8 32X ...

Page 55: ...er OS please follow its on screen instruction Insert the Driver Utility CD into CD ROM drive it should execute the installation program automatically If not double click the execution file at the main directory of this CD to enter the installation menu After entering the installation menu move your curser to Drivers tab Click Realtek LAN Driver The following screen appears Click Next 1 Click Finis...

Page 56: ...B 2 Appendix B B 2 Appendix B AT8 32X AT8 32X ...

Page 57: ...on Insert the Driver Utility CD into CD ROM drive it should execute the installation program automatically If not double click the execution file at the main directory of this CD to enter the installation menu After entering the installation menu move your curser to Drivers tab Click ULi1575 SATA RAID Driver The following screen appears 1 Click Next 2 Click Next Click Finish 3 4 Choose Yes I want ...

Page 58: ...C 2 Appendix C C 2 Appendix C AT8 32X AT8 32X ...

Page 59: ...en instruction Insert the Driver Utility CD into CD ROM drive it should execute the installation program automatically If not double click the execution file at the main directory of this CD to enter the installation menu After entering the installation menu move your curser to Drivers tab Click Sil3132 SATA Driver The following screen appears Click Next 1 2 Choose Yes I want to restart my compute...

Page 60: ...D 2 Appendix D D 2 Appendix D AT8 32X AT8 32X ...

Page 61: ... the Driver Utility CD into CD ROM drive it should execute the installation program automatically If not double click the execution file at the main directory of this CD to enter the installation menu After entering the installation menu move your curser to Drivers tab Click Cool n Quiet Driver The following screen appears 1 Click Next 2 Click Yes Click Next 3 Click Next 4 5 Choose Yes I want to r...

Page 62: ...se the power scheme Minimal Power Management to enable Cool n Quiet NOTE For Windows 2000 or ME system an AMD Cool n Quiet tab will appear under Power Options when the Cool n Quiet software for Windows 2000 and ME is installed This must be set to Automatic Mode for Cool n Quiet to be enabled AT8 32X ...

Page 63: ... Driver F 1 Appendix F Install USB 2 0 Driver NOTE The installation for USB 2 0 driver for Windows XP or Windows 2000 is currently available by updating the latest Service Pack from Microsoft s web site User s Manual ...

Page 64: ...F 2 Appendix F AT8 32X ...

Page 65: ... Driver Utility CD into the CD ROM drive It should execute the installation program automatically If not double click the executable file located in the main directory of this CD to enter the installation menu After entering the installation menu move your cursor to the ABIT Utility tab Click ABIT µGuru The following screen appears 1 Click Next 2 Click Next 3 Choose Yes I want to restart my comput...

Page 66: ...G 2 Appendix G AT8 32X ...

Page 67: ...terface optional 2 Auto detect ports for keyboard mouse followed by a port interface swap optional 3 Reset keyboard for Winbond 977 series Super I O chips 0E Test F000h segment shadow to see whether it is R W able or not If test fails keep beeping the speaker 10 Auto detect flash type to load appropriate flash R W codes into the run time area in F000 for ESCD DMI support 12 Use walking 1 s algorit...

Page 68: ...set according to CMOS setup Example onboard IDE controller 4 Measure CPU speed 2B Invoke Video BIOS 2D 1 Initialize double byte language font Optional 2 Put information on screen display including Award title CPU type CPU speed full screen logo 33 Reset keyboard if Early_Reset_KB is defined e g Winbond 977 series Super I O chips See also POST 63 35 Test DMA Channel 0 37 Test DMA Channel 1 39 Test ...

Page 69: ...ard COM ports if the corresponding item in Setup is set to AUTO 6F 1 Initialize floppy controller 2 Set up floppy related fields in 40 hardware 75 Detect install all IDE devices HDD LS120 ZIP CDROM 76 Optional Feature Enter AWDFLASH EXE if AWDFLASH is found in floppy drive ALT F2 is pressed 77 Detect serial ports parallel ports 7A Detect install co processor 7C Init HDD write protect 7F Switch bac...

Page 70: ...1 Enable L2 cache 2 Program Daylight Saving 3 Program boot up speed 4 Chipset final initialization 5 Power management final initialization 6 Clear screen display summary table 7 Program K6 write allocation 8 Program P6 class write combining 95 Update keyboard LED typematic rate 96 1 Build MP table 2 Build update ESCD 3 Set CMOS century to 20h or 19h 4 Load CMOS time into DOS timer tick 5 Build MSI...

Page 71: ...D VDDA 2 5V voltage ready 8 D GMCHVTT voltage ready 8 E Check CPU fan speed 8 F Assert all power ready 9 0 Complete µGuru initial process AWARD BIOS take over booting job Power Off Sequence 9 1 Start power off sequence 9 2 De Assert all power 9 3 De Assert power on 9 4 De Assert LDT Bus power 9 5 De Assert PWM for CPU core voltage 9 6 De Assert CPU core voltage 9 7 Check CPU core voltage 9 8 De As...

Page 72: ...H 6 Appendix H H 6 Appendix H AT8 32X AT8 32X ...

Page 73: ...st the following three troubleshooting methods to discharge CMOS data recover the hardware default status and then making the motherboard work again There is no need to bother returning the motherboard to where you bought it from or go through an RMA process Step 1 Switch off the power supply unit and then switch it on again after one minute If there is no power switch on the power supply unit dis...

Page 74: ...ach time you insert a card until the system will not start Keep the VGA card and the interface card that caused the problem inserted on the motherboard remove any other cards or peripheral and start again If you still cannot start note the information related to both cards in the add on Card space provided and don t forget to indicate the motherboard model version BIOS identification number CPU re...

Page 75: ...ample In the HDD space check the box in the Brand space write Seagate in the Specifications space write ST31621A 1 6GB 8 CD ROM Drive Indicate the brand and specifications of your CD ROM drive Specify if it uses IDE1 or IDE2 and check in case you give no indication we will consider that your CD ROM is IDE2 Master Example In the CD ROM drive space check the box in the Brand space write Mitsumi in t...

Page 76: ...ame Phone Number Contact Person Fax Number E mail Address Model BIOS ID Motherboard Model No DRIVER REV OS Application Hardware Name Brand Specifications CPU HDD IDE1 IDE2 CD ROM Drive IDE1 IDE2 System Memory ADD ON CARD Problem Description AT8 32X ...

Page 77: ... need service or technical support please understand the constraints that we have and always check with the reseller who sold the product to you first To expedite service we recommend that you follow the procedures outlined below before contacting us With your help we can meet our commitment to provide the best service to the greatest number of ABIT customers 1 Check the Manual It sounds simple bu...

Page 78: ...hey integrated and sold the system to you They should know best what your system configuration is and your problem They should have reasonable return or refund policies How they serve you is also a good reference for your next purchase 6 Contacting ABIT If you feel that you need to contact ABIT directly you can send email to the ABIT technical support department First please contact the support te...

Page 79: ...ands Luxembourg France Italy Spain Portugal Greece Denmark Norway Sweden Finland and Switzerland AMOR Computer B V ABIT s European Office Jan van Riebeeckweg 15 5928LG Venlo The Netherlands Tel 31 77 3204428 Fax 31 77 3204420 Sales sales abit nl Web Site http www abit nl Austria Czech Romania Bulgaria Slovakia Croatia Bosnia Serbia and Macedonia Asguard Computer Ges m b H Schmalbachstrasse 5 A 220...

Page 80: ...om whom you bought the product You should be able to get RMA service there 8 Reporting Compatibility Problems to ABIT Because of tremendous number of email messages we receive every day we are forced to give greater weight to certain types of messages than to others For this reason any compatibility problem that is reported to us giving detailed system configuration information and error symptoms ...

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