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Limited Warranty
All warranty benefits apply to the original owner only. Warranty cannot be transferred or assigned.
1 YEAR(FROM DATE OF PURCHASE): Abestorm warrants the dehumidifier will operate free of defects
in workmanship and materials. At it's discretion,Abestorm will repair or replace any malfunctioning
components, free of charge (excluding transportation costs).
3 YEARS (FROM DATE OF PURCHASE):Abestorm warrants the refrigeration circuit (compressor,condenser
and evaporator)will operate free of defects in material or workmanship. At its discretion, Abestorm will
replace defective parts, including factorylabor or refrigerant. This does not include transportation.
5 YEARS (FROM DATE OF PURCHASE): Abestorm warrants the compressor,condenser, and evaporator
will operate free of any defects in material or workmanship.At its discretion, Abestorm willrepair or replace
the defective parts. This does not includelabor, transportation, or refrigerant.
1. Customer must provide normal care and maintenance (including, but not limited to
cleaning filters, coils and pumps).
2. Removal and re-installation of the unit is the sole responsibility of the owner.
3. the lf customer cannot return the unit to the certfied repair center,all costs associated with freight shipment
are borme by the customer. In addition, all duties related to freight shipments, including but not limited to
palletizing, wrapping. labeling, andpickup are associated with the customer.
4. lf shipped, the customer is responsible for all risk of loss or damage.
1. Once goods are received,customers must log in to www.Abestorm.comto fill out the Varranty Registration form
and submit it toAbestorm company. We will receive your purchasing and installation information and save it.
lf no warranty registration is sent to us, the warranty period will begin the day the shipment left the warehouse.
Please be sure torecord serial # and date of installation. You will need this information to receive the RA number.
2. lf warranty service is necessary, customers must contact Abestorm Tech Support by sales@abestorm.comorlocal
technicalservice phone to receive a Return Authorization (RAnumber). Once an RA has been issued, customers
should bring the unit to acertified repair center. Abestorm will arrange the shipping to bring the unit back to the
Abestorm warehouse (at the expense ofthe customers) if customers are not available.
3.After the unit has been received by Abestorm(whether at a repair center or the warehouse),Abestorm will ave an
initial inspection.lfit is determined to be an invalid warranty claim (see exclusions below), customers have to pay
for all associated repair costs andshipping costs for units repair.
4. Customers can pick up the unit after repair at their own expense for shipping. Units will ave rigorous testing
before sending iback to customers.
5. If the unit can no longer be fixed , and itis in the warranty period and determined to be a valid claim, we will
ship the customer anew unit within the same year warranty from the date of replacement.
6.After parts are repaired or replaced by Abestorm the original warranty period continues to apply untilitmeets
its deadline.No extensions to the original warranty period.
Abestorm Warranty Steps:
CUSTOMER RESPONSIBILITIES:
n order to take advantage of the warranty service, the
customer must do the following:
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