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Aberdeen

LLC

AberNAS

120

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14. Troubleshooting

In the event a problem is encountered, the following steps should be taken to overcome the issue:

14.1.

Server does not power up:

•

Check electrical connections to make sure power is being delivered to the server.

•

Bypass Uninterruptible Power Supply (UPS) unit and connect directly to power outlet.

•

Contact Aberdeen technical support for further assistance.

14.2.

Server powers up but there is no display:

•

Check VGA connection to the server and confirm it has not come loose.

•

Bypass KVM switch and connect directly to a VGA display.

•

Confirm refresh rate compatibility between the server and the display. (Default 85Hz)

•

Contact Aberdeen technical support for further assistance.

14.3.

Server powers up and has a display but no disk(s) can be seen by the OS installation

program:

•

Remove and replace hard drive trays which may have become unseated during shipment.

•

Make sure the correct SATA or SCSI drivers have been used during OS installation.

•

Check internal server connections for loose cables caused during shipment.

Summary of Contents for AberNAS 120

Page 1: ...g address Aberdeen LLC 9130 Norwalk Boulevard Santa Fe Springs CA 90670 Phone 562 699 6998 Sales 800 552 6868 Fax 562 695 5570 Web site www aberdeeninc com E mail CustomerService aberdeeninc com Aberdeen LLC February 2005 AberNAS 120 126 ...

Page 2: ...S120 motherboard pdf and the chassis specifications file NAS120 chassis pdf included within this documentation CD 2 Overview The ABERDEEN LLC AberNAS 120 126 is a high end single processor 1U rackmount server It supports a single 478 pin Intel Pentium 4 microPGA processor at up to 3 40 GHz with HT hyper threading technology or single a Intel Celeron processor of up to 2 80 GHz and up to 4 GB of EC...

Page 3: ... in a commercial environment Operation of this equipment in a residential area is likely to cause interference in which case the user at his own expense will be required to take whatever measures may be necessary to correct the interference Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This digital a...

Page 4: ...flujo de aire por los orificios de ventilación 10 El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor como radiadores registros de calor estufas u otros aparatos incluyendo amplificadores que producen calor 11 El aparato eléctrico deberá ser connectado a una fuente de poder sólo del tipo descrito en el instructivo de operación o como se indique en el aparato 12 Precaución d...

Page 5: ...s 5 4 Getting Started 6 5 Disk Placement Chart 8 6 Server Installation 9 7 Getting Connected 10 8 Powering Up 10 9 Motherboard Specifications 11 10 Chassis Specifications 13 11 Software Management 14 12 Microsoft Windows Storage Server 2003 14 13 3ware Disk Manager 3DM 2 15 14 Troubleshooting 16 ...

Page 6: ... placed near a grounded power outlet Read the Rack and Server Precautions in the next section 4 2 Preparing for Setup The box in which the ABERDEEN LLC AberNAS 120 126 was shipped should include two sets of rail assemblies six rail mounting brackets and the mounting screws you will need to install the system into the rack Follow the steps in the order given to complete the installation process in ...

Page 7: ...ion should be given to installing the equipment in an environment compatible with the manufacturer s maximum rated ambient temperature Tmra 4 7 Reduced Airflow Equipment should be mounted into a rack so that the amount of airflow required for safe operation is not compromised 4 8 Mechanical Loading Equipment should be mounted into a rack so that a hazardous condition does not arise due to uneven m...

Page 8: ...tallation The positioning stickers on the hard drive packages correspond to their placement in the chassis Proper placement of the drives is critical in retaining the integrity of any software or operating system that has been loaded 5 2 1 ENSURE THAT THE DISK DRIVE IS SECURELY MOUNTED TO THE DRIVE BAY 5 2 2 SLIDE THE HARD DRIVE INTO PLACE WITH THE RETAINING HANDLE EXTENDED 5 2 3 WHEN THE DRIVE IS...

Page 9: ... the left side of the chassis 6 2 Next determine where you would like to place the server in the rack then perform the following steps Position the chassis rail guides at the desired location in the rack keeping the sliding rail guide facing the inside of the rack Screw the assembly securely to the rack using the supplied brackets Attach the other assembly to the other side of the rack making sure...

Page 10: ...ge spikes and to keep your system operating in case of a power failure 8 Powering Up 8 1 Press the large red power button Located on the front of the chassis in the middle 8 2 Press the button on the slim CD Rom drive to eject the tray Insert preferred OS installation media Proceed with OS installation by following the manufacturer s recommended setup procedures Note Important It is recommended th...

Page 11: ... single Intel Pentium 4 processor of up to 3 40 GHz with hyper threading technology in a 478 pin microPGA socket must be 0 09 or 0 13 micron technology or single a Intel Celeron processor of up to 2 80 GHz Hyper Threading Technology provides thread level parallelism TLP on each processor resulting in increased utilization of processor execution resources As a result resource utilization yields hig...

Page 12: ... ATAPI devices Onboard I O back panel ports include one serial COM port one parallel port four USB ports PS 2 mouse and keyboard ports and two GLAN RJ45 ports 9 8 ATI Graphics Controller The ABERDEEN LLC AberNAS 120 126 features an integrated ATI video controller based on the Rage XL graphics chip Rage XL fully supports sideband addressing and AGP texturing This onboard graphics package can provid...

Page 13: ...ABERDEEN LLC AberNAS 120 126 chassis was designed to support up to four external Serial ATA hard drives and one internal OS 2 5 drive The external Serial ATA drives are hot swappable units 10 4 Front Panel Control The ABERDEEN LLC AberNAS 120 126 control panel provides important system monitoring and control information LEDs indicate power on network activity hard disk drive activity and overheat ...

Page 14: ... Aberdeen NAS Server to a monitor keyboard and a mouse Connect the server to your network turn it on and allow it approximately two 2 minutes to boot up Go to any computer connected to the same network open up your web browser and type https abernas 8098 Enter the default login information User Administrator Password monster The easy Graphical User Interface GUI NAS interface will start Click on A...

Page 15: ...that offers dependable storage while integrating seamlessly with the existing corporate network infrastructure Easy to install and manage Windows Storage Server 2003 offers outstanding economics It enables substantial file server consolidation and provides one of the best platforms for simplified file sharing backup and replication of businesses essential data This white paper introduces the reade...

Page 16: ...cal photocopying recording or otherwise or for any purpose without the express written permission of Microsoft Corporation Microsoft may have patents patent applications trademarks copyrights or other intellectual property rights covering subject matter in this document Except as expressly provided in any written license agreement from Microsoft the furnishing of this document does not give you an...

Page 17: ...indows Storage Server 2003 Features 6 Networking 6 File Serving 7 Storage 9 NAS Management Software 10 Performance 11 Integrated Snapshots 12 Improved End User Experience 12 New Features in Windows Storage Server 2003 14 Volume Shadow Copy Service VSS 14 Virtual Disk Service VDS 15 Multipath I O MPIO 16 Distributed File System DFS 17 NAS Deployment Scenarios 18 File Serving 18 Server Consolidation...

Page 18: ...comes accessible to all computers that can access the network NAS servers are designed for ease of deployment they can be plugged directly into the network without disruption of services management is minimal and simplified and they are largely maintenance free NAS devices are an ideal means by which to consolidate file servers and backup equipment and to expand storage capacity A second networked...

Page 19: ...vantages of Windows Storage Server 2003 Windows Storage Server 2003 is designed for simplicity reliability and performance NAS appliances built on Windows Storage Server operating system integrate seamlessly into the IT network to provide one of the most economical file serving and network attached storage solutions available to departmental and enterprise sized businesses Ease of Deployment Depen...

Page 20: ...efits of application support available in Windows Server 2003 Critical ISV utilities such as antivirus backup replication and disk quota software are immediately available and supported in Windows Storage Server 2003 NAS devices not based on Windows Storage Server 2003 are not able to support these kinds of products without special versions or those operational procedures must be performed from ap...

Page 21: ...and schedules the various client application requests These requests then pass to the file system and the volume manager of the operating system 2 The file system portion of the operating system controls security and determines whether or not a file can be created opened written to The file system also ensures that the file is addressed to the correct storage destination The I O request then passe...

Page 22: ...These components include the NAS processor memory and caching and the storage devices There are many different ways to optimize file serving and the particular approaches taken are vendor specific The next section describes the networking file serving and storage features in Windows Storage Server 2003 that drive these capabilities 5 Software on the vendor hardware not part of the OS ...

Page 23: ...g networking across multiple platforms Table 1 Networking Protocols Supported by Windows Storage Server 2003 Network Protocols Additional Information TCP IP Used to connect hosts to the Internet AppleTalk Networking protocol for Apple computers IPX Internet packet exchange Administration through Remote Desktop NetBEUI NetBIOS Extended User Interface used for Windows environments SNMP Simple Networ...

Page 24: ... servers NIS Network Information System for Unix servers Apple UAM User Authentication Module File Serving File Sharing Protocols File serving as discussed earlier is the process of opening closing reading and writing files In order for file serving to be enabled over the network file sharing protocols must be supported These protocols enable clients to make requests and receive responses from rem...

Page 25: ...Because it is based on Server 2003 operating system Windows Storage Server 2003 is able to support anti virus and backup utilities see Table 4 In addition Windows Storage Server 2003 seamlessly integrates with critical Windows features such as DFS and FRS Table 4 Software Supported in Windows Storage Server 2003 Software Support Additional Information Anti virus Via third party software Backup Via...

Page 26: ...n Virtual Disk Service VDS Includes sample code for volume management Quota Management Enables administrators to limit the storage accessible by each user Automated Deployment Services ADS Enterprise Edition only ADS enables administrators to perform script based administration of large scale deployments of Windows servers ADS replaces Multi Device Manager MDM in WP NAS 2 0 Ensuring Availability o...

Page 27: ...ility through multiple paths to storage System Monitoring Monitors performance of the operating system Allows system administrator to assess I O performance with different devices Watchdog Timer Detects system hangs can be programmed to reboot system after a given time NAS Management Software Depending on the complexity of the deployment scenario the need for NAS management ranges from the minimal...

Page 28: ...FS in 2000 Differences between studies capture differences attributable to different hardware configurations In both internal MS benchmarks using NetBench and a commissioned 3 rd party benchmark test the performance of Windows Storage Server 2003 is greatly enhanced in comparison to NAS 2 0 In 3 rd party Veritest comparison 7 of file serving in Windows Storage Server 2003 and NAS 2 0 peak throughp...

Page 29: ...rage Server 2003 package Snapshot technology enables open file backups and fast restores The technology is especially useful when the goal is the restoration of individual files which can be done by the end user without the need for system administrator intervention Improved End User Experience Windows Storage Server 2003 has a number of enhanced user interfaces UIs for the end user and the system...

Page 30: ...Microsoft Windows Storage Server 2003 White Paper Figure 2 Client user interface used to restore previous versions of a file Figure 3 System administrator user interface for scheduling shadow copies ...

Page 31: ...en applications are not in use such as nights or weekends a strategy that can work reasonably well for companies that do not require 24x7 operations In contrast shadow copies can be created in seconds without the impact on network traffic that tape backups impose Additionally because the shadow copy process allows open files to be backed up without data inconsistency issues they can be scheduled a...

Page 32: ... data protection and performance the impact of how the data is stored is significant Thus VDS can either present a physical disk or a logical disk to a server Physical disks do not require the first two steps 1 Create logical units assign number ids these are now referred to as LUNs 2 Unmask LUNs to server 3 Create partitions and volumes 4 Format the file system Basic Disks VDS is used to partitio...

Page 33: ...or the storage hardware The hardware provider translates the VDS standard APIs application programming interface into instructions specific to the storage device With communication enabled between the Virtual Disk service and the storage hardware the system administrator can now use a single storage management interface to communicate with multivendor storage devices Multipath I O MPIO Multiple or...

Page 34: ...latest version of the server operating system DFS has been enhanced to allow multiple DFS roots on a single server thus reducing administrative and hardware costs of managing multiple namespaces and multiple replicated namespaces In addition DFS now delivers more reliable load balancing better file replication between DFS sites and servers and closest site selection for users accessing the network...

Page 35: ... fail General purpose servers have the additional disadvantage of being platform specific necessitating a different file server to serve clients on different platforms In contrast NAS filers confer a number of advantages NAS appliances are designed for high reliability they are built with redundant disks NICs for failover data paths and power supplies This redundancy of hardware components makes N...

Page 36: ...Microsoft Windows Storage Server 2003 White Paper Figure 4 File serving between network clients and Windows Storage Server 2003 ...

Page 37: ...03 software technologies enable businesses to build fault tolerant solutions designed to keep data highly available NAS devices on a LAN can use the replication technologies to replicate data between one NAS device and another In the event of network failure or the outage of a NAS device a second NAS device can assume the identity of a nonfunctioning filer and continue serving files to clients wit...

Page 38: ...Microsoft Windows Storage Server 2003 White Paper Figure 6 Replication of data between NAS Windows Storage Server 2003 devices deployed at different branch sites ...

Page 39: ...on the SAN The NAS head now acts as a gateway to the SAN controlling distribution of the data over the network and providing clients with maximum scalability and high performance storage solutions NAS SAN fusion also enables system administrators to move NAS backups off the LAN onto the storage network for highly efficient and extremely fast backups that do not impact LAN performance Figure 7 Wind...

Page 40: ...ility for both end users and system administrators Using Shadow Copies for Shared Folders end users are empowered to recover their own lost data without IT intervention thereby improving their own efficiencies and helping the business save money System administrators benefit from the seamless integration of Windows Storage Server 2003 into existing networks multi platform file serving capabilities...

Page 41: ...tached Storage Home at http www microsoft com windows storage default mspx Windows Server 2003 File Server Web Server and Active Directory Performance Testing 4 03 at www veritest com clients reports microsoft Microsoft Windows Server 2003 vs Linux Competitive File Server Performance Comparison 4 03 at www veritest com clients reports microsoft ...

Page 42: ...il received will include most of the information provided in the Logs on the Alarms page 13 2 Documentation The online manual and user guide is available to download on the Aberdeen Website http www aberdeeninc com abcatg Aberdeen AberNAS 3ware pdf 13 3 Troubleshooting Common usage concerns with the 3DM Utility and the 3Ware Escalade controller Soft Reset A Soft Reset message window will appear on...

Page 43: ...3ware Serial ATA RAID Controller Supports the 9000 Series PN 720 0104 00 April 2004 User Guide ...

Page 44: ...t of 3ware Inc 455 West Maude Ave Sunnyvale CA 94085 Trademarks 3ware Escalade and 3DM are all registered trademarks of 3ware Inc The 3ware logo 3BM StorSwitch TwinStor and R5 Fusion are all trademarks of 3ware Inc All other trademarks herein are property of their respective owners Disclaimer 3ware Inc assumes no responsibility for errors or omissions in this document nor does 3ware Inc make any c...

Page 45: ...d 9000 series RAID controllers However some version 2 features are only available for 9000 series controllers Two levels of access are provided user and administrator Users have view only access they can check the status of drives and units while Administrators can view and make changes using 3DM to configure RAID units and designate hot spares and to perform maintenance tasks on RAID units In thi...

Page 46: ... be viewed in different browsers the format and style of the 3DM browser windows illustrated in this chapter are examples only Screenshots were taken in Internet Explorer The actual look of the windows will depend on the browser 3DM version and operating system in use Setting up Mozilla Details about accessing all ports including port 888 by adding a list of ports to Mozilla default all js Note Fo...

Page 47: ... 3ware RAID controller works with Windows 2000 Windows XP and Windows Server 2003 The latest service packs should be installed for any Windows release To install 3DM on a Windows system 1 Insert the 3DM CD ROM and click Install 3DM 2 when the menu appears Or if you downloaded 3DM from the website find the file 3DM2_x86 exe or 3DM2_AMD64 exe and double click it to launch the setup 2 If a command wi...

Page 48: ...d Security Configuration screen You can change this setting later within 3DM 6 On the E mail Notification Preferences screen see Figure 11 use the fields to specify initial email settings Note If you do not want email alerts to be sent to anyone leave None in these fields and click Next to go on to the next screen In the Server field enter the name of your email server If you do not know your serv...

Page 49: ...creen and Finish when you reach the last screen 3DM Installation gives you the option of starting 3DM and opening the browser window 8 If you elect to launch the web interface a Security Alert may appear as shown in Figure 12 Click Yes continue You may install the certificate if you do not want to see this alert in the future To do so click View Certificate and then click Install Certificate Figur...

Page 50: ...menu choose Control Panels Add or Remove Programs In the Add or Remove Programs control panel select 3DM and click Change Remove Installing 3DM for Linux or FreeBSD You can install 3DM from the command line or from a GUI The steps below describe how to install 3DM from the command line If you are using a GUI you can access the CD ROM and folders from the windows in the GUI Note If you downloaded 3...

Page 51: ...to provide additional information the name of the mail server the user name for the person who will send the E mail notification typically the local host name and the user name for the person who will receive the e mail notification typically the system administrator Please enter the name of your mail server default is local host name Please enter the name of the user you want sending e mail notif...

Page 52: ...unt dev cdrom mnt 3 Change the directory and run the uninstall script For FreeBSD replace linux with freebsd in the path shown in this step cd mnt packages 3dm2 linux x86 install 3dm u Note that if you downloaded 3DM from the web replace mnt in the previous command with root 4 Eject the CD ROM disk when finished cd home eject cdrom Note If 3DM Linux is reinstalled or restarted close any open web b...

Page 53: ...atically after installation and upon bootup To start 3DM manually 1 Login as root 1 Afterwards type For Red Hat Linux etc rc d init d 3dm start For SuSE Linux etc rc d 3dm start 2 Open your browser and enter the URL for your system The default URL is https localhost 888 You can also replace localhost with the IP address of the computer that contains the 3ware controller For example https IP addres...

Page 54: ...em you can contact your network administrator or from a Windows command prompt type ipconfig From a Linux command prompt type ifconfig Logging In When you first view 3DM in a browser you must log in before you can view or change any information Two levels of access are provided Users can check the status of the controller units and drives attached to it Administrators can check status configure an...

Page 55: ...t be compatible with the driver that is loaded a firmware flash upgrade may be required Figure 13 3DM Main Screen The menu bar across the top of the screen gives you access to other pages in 3DM You can move between pages by using the menu bar or by clicking a link on the page The main area of the page provides summary or detail information about your 3ware RAID controller and the resources connec...

Page 56: ...f unit write cache and policies that affect all units managed by the controller tasks that can be scheduled rebuild verify and self test and maintenance of individual units Unit configuration can also be done through the Management Maintenance page The Alarms page shows a list of alarms including the specific alarm message and the exact date and time it occurred The 3DM Settings page lets you set ...

Page 57: ...oller and associated drives Automatic refreshes can also be set For details see Setting the Frequency of Page Refreshes on page 43 Note If you click Refresh on the browser window you will be taken back to the Summary page 3DM Screens and What They re Used For Table 5 shows a list of the pages you work with in 3DM and describes what they are used for Details about each page and the fields and featu...

Page 58: ...ive Information page Controller Settings Page Lets you view and change settings that affect the units on the current controller To see this page choose Management Controller Settings from the menu bar Scheduling Page Lets you view and change the schedule for tasks that affect all units on the current controller To see this page choose Management Scheduling from the menu bar Maintenance Page Lets y...

Page 59: ...ependently of each other The default password for both the User and Administrator is 3ware Passwords are case sensitive You can only change passwords if you are logged in as Administrator If you change the Administrator password you will be automatically logged out and must log back in with the new password To set or change the password 1 Click 3DM Settings on the 3DM menu bar 2 On the 3DM Setting...

Page 60: ...l for alarms with severity of Error only For more information about events and alarms see Viewing Alarms on page 107 Event notification is initially set up during 3DM installation but can be changed on the 3DM Settings page To set up event notification 1 Click 3DM Settings on the menu bar 2 In the E mail Notification section of the 3DM Settings page enter or change the settings you want Enable or ...

Page 61: ...en confirms that remote access has been enabled or disabled Setting the Incoming Port You can set the port which 3DM uses to listen for incoming messages If you are not sure which port would be the best to use leave this set to the default port of 888 To set the incoming port 1 Click 3DM Settings on the menu bar 2 In the Incoming Port section of the 3DM Settings page enter the port number in the L...

Page 62: ...rsion 2 are only available for the 9000 series because they require that the firmware contain associated capabilities When this is the case a message appears in the 3DM page indicating that the feature is not available for the current controller The scheduling feature is one that works differently in 9000 series controllers and earlier controllers If you want to set the schedule for background tas...

Page 63: ...ontroller Details Page Unit Information Page Unit Details Page Drive Information Page SMART Details About Drive at Particular Port Page Controller Settings Page Scheduling Page Maintenance Page Alarms Page 3DM Settings Page Controller Summary Page Figure 15 Controller Summary Page Note The software version shown in the screenshots in this manual are preliminary examples only For the current releas...

Page 64: ...M version 1 x Model The model name of the controller The model number is also printed on a sticker on the outside bracket of the controller Serial The serial number of the controller The serial number is also printed on a sticker on the outside bracket of the controller Firmware The firmware version running on the controller Driver The driver version being used to interact with the controller Stat...

Page 65: ...firmware version running on the controller Driver The driver version being used to interact with the controller BIOS The BIOS version on the controller Monitor The Monitor version on the controller This field appears only for 7000 and 8000 series controllers Boot Loader Boot Loader version on the controller This field appears only for 9000 series controllers of Units The number of units on the con...

Page 66: ...st on the menu bar and provides summary information about each unit To see details about a particular unit click the link in the Unit column Unit The unit number assigned to the unit by the firmware For 9000 series controllers unit numbers are in sequential order For 7 8000 series controllers unit numbers begin with the lowest port number Type The type of unit specified during configuration RAID 0...

Page 67: ...g or Verifying the percentage complete is also shown Unit Details Page Figure 18 Unit Details Page The Unit Details page appears when you click an ID number on the Unit Information page Because it is a sub page of Unit Information the page title in the menu bar continues to display Unit Information even when you view details of a unit To return to the list of units click Unit Information in the me...

Page 68: ...ng Verifying Degraded or Inoperable missing drives When a unit is Rebuilding Initializing or Verifying the percentage complete is also shown Capacity The total capacity of the unit capacities of subunits are not shown Type The type of unit or subunit it is RAID 0 RAID 1 RAID 5 RAID 10 RAID 50 Single Disk Spare JBOD or Disk Stripe The stripe size of the unit if applicable Subunits If the unit has s...

Page 69: ... of each one To see the SMART data for a drive click the link in the Port column Port The port to which the drive is connected Model The model of the drive Capacity The physical capacity of the drive Note that the capacity as shown on 3DM screen is calculated as 1KB 1024 This amount may differ from the capacity that is printed on the disk drive where it typically has been calculated as 1K 1000 Con...

Page 70: ...l to customer support Note In most cases the status of the drive will not correspond to the status of the unit shown on the Unit Information page SMART Details About Drive at Particular Port Page Figure 20 S M A R T Data Page The SMART Details page appears when you click a Port on the Drive Information page SMART data is displayed as hex values Consult your disk drive manufacturer for information ...

Page 71: ...med by the controller 9000 series controllers show separate settings for Rebuild Rate and Verify Rate as shown in Figure 21 7000 and 8000 series controllers show only one setting for Task Rate it applies to both rebuild and verify rates This rate is not persistent following a reboot for 7 8000 The 5 radio buttons let you set the ratio at which rebuilds and verifies are performed The furthest left ...

Page 72: ... 3DM lists each unit on the controller specified in the drop down list on the menu bar and shows you whether the policies are currently enabled or disabled for each unit This section does not appear for 7000 and 8000 series controllers Auto verify The Auto verify policy causes verify tasks to be performed repeatedly during a scheduled verify window When Auto verify is disabled verify is not initia...

Page 73: ... Spin up Number of drives that will spin up at the same time when the controller is powered up This setting only applies when the feature is supported by the disk drives and has been enabled in 3BM Delay between Spin ups The delay between drive groups that spin up at one time on this particular controller Export JBOD Unconfigured Disks Indicates whether unconfigured disks JBODs should be exported ...

Page 74: ... Page Figure 22 Scheduling Page For 9000 series controllers the Scheduling page appears when you choose Management Scheduling from the menu bar The Scheduling page is not available for 7000 and 8000 series controllers If you want to schedule tasks for one of those controllers use 3DM Version 1 x ...

Page 75: ...of a unit to the times you specify so that the task does not interfere with peak I O times If all 7 schedule slots are filled you must first remove one or more schedule times before you can add another You may set schedule times whether scheduling is set to be followed or ignored This is useful if you want to temporarily disable the schedule If you remove all the schedule times for a particular ba...

Page 76: ...ors In severe cases the UDMA mode may be downgraded from ATA 150 to ATA 133 to ATA 100 to 66 to 33 This check is also done every time the system is booted UDMA mode does not apply to SATA Check SMART Thresholds This test checks to see whether SMART thresholds have been exceeded The SMART thresholds indicate when a drive is likely to fail based on the number of errors that have been recorded throug...

Page 77: ...ilable drives Rescan Controller Use the Rescan Controller button to have 3DM scan the available drives in the controller and update the list of available drives shown This is useful in variety of maintenance tasks For example if you physically plug in a drive and want the controller to recognize the newly plugged in drive Note If you unplug a drive without first removing it through 3DM Rescan will...

Page 78: ...ives that complete the unit the inoperable unit will become a valid unit Note In 8000 series controllers only JBOD units can be removed and rescanned while keeping the data intact Clicking Rescan Controller after removing units other than a JBOD unit e g RAID 5 will cause the drives that make up the unit to be seen as individual available drives they will not be pieced together to form a unit This...

Page 79: ...ly unplug it In the Unit Maintenance section this link is only provided for drives that can be safely removed without creating an inoperable unit For example a RAID 5 missing 2 or more drives or a RAID 0 missing 1 or more drives would become inoperable If you remove a drive from a redundant unit the unit will become degraded Once a unit has become degraded additional drives cannot be removed witho...

Page 80: ... appears Initialization can be paused however through Scheduling Initialization follows the Rebuild schedule so turning on scheduling for Rebuild will pause initialization as well For more information about initialization see About Initialization on page 109 Rebuild Unit Replaces a degraded drive in a degraded unit with an available drive and begins rebuilding the RAID When you select a degraded u...

Page 81: ...it is mounted For example if you want to remove unit 0 and you know that 0 corresponds to dev sdb you should unmount all partitions for sdbx where x is the number of the parti tion umount dev sdbx For FreeBSD the command would be umount dev twedx When you click Remove Unit you will be asked to confirm that you want to proceed When you confirm the removal the unit number and information will be rem...

Page 82: ...ting system is notified that the unit was deleted In Linux the device node associated with this unit is removed In Windows the Device Manager will reflect the changes under the disk drives icon Available Drives to Create Units This section lists the drives on the controller which are not currently configured as part of a unit The Port number model capacity and status are all displayed as they are ...

Page 83: ...tions see Available RAID Configurations on page 9 When you are configuring a RAID 50 with twelve drives an additional field appears in which you select the number of drives per subunit 3 4 or 6 Figure 25 Configuring a RAID 50 with 12 Drives Stripe The drop down list of stripe sizes lists the possible stripe sizes for the configuration you selected in the RAID level drop down The default stripe siz...

Page 84: ...hese check boxes let you set the policies for the unit These policies can also be set and changed on the Controller Settings page For details about these policies see Unit Policies on page 54 Note If the configuration window disappears while you are selecting drives 3DM 2 may have refreshed Click Create Unit again If desired you can reduce the frequency with which information refreshes in 3DM 2 or...

Page 85: ...M or CLI but not both Whichever issues an alarms command first determines which can see alarm data Clear Alarms The Clear Alarms button removes all alarms shown in the list Sev Shows the severity of the event Three levels are provided Errors are shown next to a red box Warnings are shown next to a yellow box Information is shown next to a blue box Time The time shown for alarms generated by 7000 a...

Page 86: ...cluding email notification for alarms passwords page refresh frequency whether remote access is permitted and the incoming port for 3DM to listen for requests The initial settings for most of these preferences are specified during installation of 3DM E mail Notification Use the fields in this section to set up and manage notifications of events by e mail Send E mail This field determines whether e...

Page 87: ...essage using the saved e mail settings Password Use the fields in this section to set the passwords for the User and Administrator When 3DM is first installed the default password for both is 3ware Change Password For Select the access level for which you are setting the password User or Administrator Users can only view status information in 3DM while Administrators can make changes and administe...

Page 88: ...rs to access 3DM from a remote computer Incoming Port Listening Port This field specifies the HTTP port to be used by 3DM when listening for communications The default port setting is 888 If you change this port make sure the port you specify is not being used Failure to do so will cause 3DM to stop responding and you will have to restart it by hand Change Port button Saves a new port number ...

Page 89: ...ut there is no display Check VGA connection to the server and confirm it has not come loose Bypass KVM switch and connect directly to a VGA display Confirm refresh rate compatibility between the server and the display Default 85Hz Contact Aberdeen technical support for further assistance 14 3 Server powers up and has a display but no disk s can be seen by the OS installation program Remove and rep...

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