14
This document is a guide. For complete details, always refer to the NT2000iX
™
RF Generator Operator’s Manual.
ERROR MESSAGES
ERROR MESSAGE
DESCRIPTION
CORRECTIVE ACTION
Probe X over 98 °C, press back*
The temperature exceeded 98 °C on one
or more of the electrodes. As a safety
measure, the generator discontinued power
to the electrodes disconnecting the patient
from the machine.
Tap Back and then re-enter the lesion
screen and attempt to continue the
procedure. If the problem persists, please
contact your local Sales Representative.
No thermocouple on probe X*
The temperature reading device similar to
a thermostat in the electrode is potentially
damaged or has failed due to wear.
Disconnect the electrode and reconnect.
If the problem persists, exchange the
electrode and contact your local Sales
Representative.
Check connector and probe
The generator detects a connector but does
not recognize a completed circuit.
Disconnect the electrode(s) and reconnect.
If the problem persists, exchange the
electrode(s) and contact your local
Sales Representative.
An error has occurred
The generator was unable to complete the
procedure and disconnected power to the
patient as a safety precaution.
Disconnect all of the electrodes, restart
the machine using the power switch and
attempt to complete the procedure. If the
problem persists, please contact your local
Sales Representative.
Emergency stop has been pressed
The red “Emergency Stop” button on the
front panel was pressed, disconnecting
power to the electrodes.
Disconnect all of the electrodes, restart
the machine using the power switch and
attempt to complete the procedure. If the
problem persists, please contact your local
Sales Representative.
Fuse blown
An inline fuse in the machine was blown
during the procedure.
Please contact your local
Sales Representative.
Invalid MAC address
The printer’s MAC address is invalid
or not set.
Ensure that the MAC address of your
printer is entered correctly in the Printer
Set Up screen of your generator. Check
your printer to ensure it is working
correctly and try again.
Amplifier fault
A hardware component has
potentially failed.
Please contact your local
Sales Representative.
USB stick not connected
The generator does not recognize the USB
storage device plugged into the port on the
back of the machine.
Remove the storage device, reinsert it
and reattempt the file download. If the
download does not work, the storage
device may need to be formatted. Using
a Windows
‡
based computer, complete a
full format of the storage device. When
complete, reattempt the file download.
If the problem persists, please contact
your local Sales Representative.
*
“X” indicates the electrode number(s) stated on the generator error message
