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Changing the System Controller

Step 1:

   Have the patient sit or lie down since the pump will 

momentarily stop during this procedure.

Step 2:

   Place the replacement Controller within easy 

reach,along with the batteries/battery clips. The 

spare Controller is usually found in the patient’s 

travel case.

Step 3:

   Attach the battery clips to the replacement 

controller by lining up half circles, firmly pushing 

together, and tightening connector nut. Insert the 

batteries into the clips by aligning the 

RED

  arrows.  

Step 4:

  On the back of the replacement controller, 

slide the safety lock so the red release button 

is fully visible. Repeat this step on the original 

controller.

Step 5:

  Disconnect the drive-line from the original 

controller by pressing the red release button and 

pulling it out. The pump will stop and an alarm 

will sound. Note: The alarm will continue until the 

original controller is turned off. You can silence 

the alarm by pressing the silence alarm button.

Getting the replacement controller connected 

and the pump restarted is the first priority!

Step 6:

   Connect the replacement Controller by aligning the 

WHITE ARROWS on the driveline and replacement 

Controller and firmly pushing the driveline into the 

replacement Controller. The pump should restart, if 

not complete the following steps:

l

   

Firmly press the Silence Alarm or Battery 

Button to restart the pump.

l

   

Check the power source to ensure that power 

is going to the controller.

l

   

Ensure the driveline is fully inserted into the 

socket by gently tugging on the metal end.  

DO NOT

 pull the driveline.

Step 7:

   After the pump restarts, slide the safety lock 

on the new controller so the red release button 

is fully covered. If unable to close the safety 

lock into fully locked position, gently push the 

driveline into the controller to ensure proper 

connection. Retry to close safety lock. 

Step 8:

   Disconnect power from the original Controller.

Step 9: 

  

Hold down battery symbol for 5 full seconds for 

complete shutdown of old controller.

Troubleshooting HeartMate 3™ LVAS

Step 3

Step 4

Step 7

Step 5

Step 6

Step 9

This guide does not supersede manufacturer instructions.

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