ABB Welcome IP IPTouch 7 Series Product Manual Download Page 51

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Commissioning

Product manual 2TMD041900D0001

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3. Downloading and installing the APP

Download the APP from Google Play or the APP Store via the keyword "ABB Welcome". Then
install the relevant APP on mobile or tablet.

Note

The following snapshots used in this document were taken on the IOS system.

On the mobile/tablet, click

to open the APP.

Note

It is recommended to accept the permissions of the microphone, camera and
notification for further use.

Summary of Contents for Welcome IP IPTouch 7 Series

Page 1: ...2TMD041900D0001 25 07 2019 Product manual ABB Welcome IP H82364 IPTouch 7 basic H82364 02 IPTouch 7 basic...

Page 2: ...stallation 21 7 7 Desktop installation 22 7 8 Dismantling 23 8 Commissioning 24 8 1 Initial setup 24 8 2 System settings 28 8 2 1 Enter system setting 28 8 2 2 Sound 29 8 2 3 Language 30 8 2 4 Network...

Page 3: ...oring a contact from the blacklist 104 9 4 Surveillance 105 9 4 1 Surveillance from outdoor station 105 9 4 2 Surveillance from IP camera 107 9 5 Call guard unit 108 9 6 History 110 9 7 Voice message...

Page 4: ...p this manual in a safe place If you pass the device on also pass on this manual along with it ABB accepts no liability for any failure to observe the instructions in this manual 2 Safety Warning Elec...

Page 5: ...scription H82364 H82364 02 IP touch 7 basic LAN WIFI WIFI installation Note If the device support WIFI function please make sure the device has good WIFI signal reception before installation The dista...

Page 6: ...to master mode and subsidiary mode Only one indoor station can be set to master mode in the same apartment however Switch Master mode Subsidiary mode Router Home Community LAN1 IP actuator IP actuator...

Page 7: ...rd management Reset user setting APP setting On the System settings Change password screen click Change user password to change the user password Password rule This password must not include continuou...

Page 8: ...sword when accessing the engineering settings for the first time This engineering password must not include continuously increasing or decreasing numbers e g 123456 654321 Three consecutive identical...

Page 9: ...password On the System settings Change password screen click Change unlock password and enter the new password twice to change the password 3 8 digits Password rule This password must not include con...

Page 10: ...n The Home screen displays a at the bottom The system default home screen is DES screen The Home screen can be set on the Engineering setting screen Please see the Device settings chapter for more det...

Page 11: ...recommended to use SanDisk Kingston Transcend SDHC cards which are fully tested and verified Do not remove SD card or reboot indoor station while recording or copying images onto the SD card otherwise...

Page 12: ...4 1 ABB devices All packaging materials and devices from ABB bear the markings and test seals for proper disposal Always dispose of the packing materials and electric devices and their components via...

Page 13: ...Product description Product manual 2TMD041900D0001 13 5 Product description 5 1 Control elements No Function 1 Touch screen...

Page 14: ...n Product manual 2TMD041900D0001 14 5 2 Terminal description No Function 1 Doorbell connector 2 LAN1 PoE 3 Micro USB Upgrade connector 4 Microphone 5 Dismantling switch 6 Micro SD card connector 7 Spe...

Page 15: ...g temperature 10 C 55 C PoE standard IEEE802 3 af Wireless transmission band 802 11 b g n 2412 2462MHz for United States 2412 2472MHz for European countries 802 11a n 5150 5250MHz 5250 5350MHz 5470 57...

Page 16: ...dge and experience Incorrect installation endangers your life and that of the user of the electrical system Incorrect installation can cause serious damage to property e g due to fire The minimum nece...

Page 17: ...Mounting Installation Product manual 2TMD041900D0001 17 7 2 Product dimensions 7 3 Installation height 1 50 m 4 9 feet...

Page 18: ...installation This installation method is only suitable for H82361 H32364 and H82366 and is not suitable for H82365 Surface mounted box 170 8 mm 1 31 4 mm Global 60 mm VDE BS CN 120 7 mm 120 7 mm NEMA...

Page 19: ...Mounting Installation Product manual 2TMD041900D0001 19 Installation 1 4 5 3 2...

Page 20: ...Mounting Installation Product manual 2TMD041900D0001 20 7 5 Flush mounted installation Pre installation box Installation 4 5 1 2 3 6 7 8 9 10 11...

Page 21: ...Mounting Installation Product manual 2TMD041900D0001 21 7 6 Cavity wall installation 1 2 3 4 5 7 6 8 9...

Page 22: ...Mounting Installation Product manual 2TMD041900D0001 22 7 7 Desktop installation This instalation is only fit for H82361 H32364 and H82366 not fit for H82365 2 3 4 5 1...

Page 23: ...Mounting Installation Product manual 2TMD041900D0001 23 7 8 Dismantling 1 2...

Page 24: ...oning 8 1 Initial setup This indoor station enters initial setup automatically when powered on the first time or Clear all data is carried out on the Engineering settings screen Please see the Clear a...

Page 25: ...Commissioning Product manual 2TMD041900D0001 25 2 Accept licensing terms...

Page 26: ...Commissioning Product manual 2TMD041900D0001 26 3 Select country 4 Set date and time...

Page 27: ...Commissioning Product manual 2TMD041900D0001 27 5 Set WIFI H82364 only Please see the Network settings chapter for more details...

Page 28: ...Commissioning Product manual 2TMD041900D0001 28 8 2 System settings 8 2 1 Enter system setting On the extra screen click System to access the corresponding screen...

Page 29: ...Ringtone setting Click the drop down list to select the ringtones for outdoor station indoor stations guard unit and doorbell built in 4 ringtones 3 Customized ringtone A maximum of 3 customised ring...

Page 30: ...Commissioning Product manual 2TMD041900D0001 30 8 2 3 Language On the System settings screen click Language and select the system language...

Page 31: ...adcast function is used on the router On the System settings screen click Network settings WIFI settings The indoor station will obtain an SSID list automatically Select a WIFI name from the SSID list...

Page 32: ...he designated WIFI name from the SSID list click Ignore or Disconnect to disconnect the WIFI Ignore password needed to reconnect this WIFI Disconnect no password needed to reconnect this WIFI Go back...

Page 33: ...Product manual 2TMD041900D0001 33 IP address setting The indoor station uses DHCP to obtain an IP address from the router by default It is also possible to set the IP address by unticking the checkbox...

Page 34: ...1900D0001 34 8 2 5 Automatic snapshot On the System settings screen click Door Entry System and tick the Automatic snapshots checkbox to enable the function The indoor station will take 3 snapshots au...

Page 35: ...2TMD041900D0001 35 8 2 6 Address of default lock On the System settings screen click Door Entry System Address of default unlock and select the lock type e g door lock followed by the device e g OS 02...

Page 36: ...tivated on the Door entry screen Click the first icon to release the default lock of the outdoor station Click the second icon to release the auxiliary lock of the outdoor station by default The other...

Page 37: ...ngs screen click Door Entry System Program button setting The program button is set to Open auxiliary lock by default The Program button function will be disabled if Invalid is set The program button...

Page 38: ...Commissioning Product manual 2TMD041900D0001 38 On the Door entry screen a light icon will be displayed Click this icon to turn on IP actuator light...

Page 39: ...IP pushbutton outdoor station Note It is recommended that IC cards are created and maintained using local outdoor stations or management software only On the System settings screen click Door Entry S...

Page 40: ...will flash orange as a prompt to swipe an IC card 2 Exit registration mode Press the first button on the outdoor station to exit registration mode If an IC card has been registered the outdoor station...

Page 41: ...station will flash orange as a prompt to swipe an IC card 2 Exiting delete mode Press the first button on the outdoor station to exit delete mode If an IC card has been deleted the outdoor station wi...

Page 42: ...D041900D0001 42 Card clear On the Card management screen click Card clear select the device and click Card clear Card sync On the Card management screen click Card sync select a source device and a ta...

Page 43: ...ponding screen No Function 1 Clean screen Please see the Clean screen chapter for more details 2 Brightness 3 Screensaver Digital clock displays the current time at a random position on the screen Bui...

Page 44: ...d time to access the corresponding screen No Function 1 Sync time type Tick the checkbox to sync date and time from the management software or from NTP automatically 2 Time and date setting 3 Set time...

Page 45: ...Home monitor The indoor station and the camera must be on the same network Note Video streaming between the indoor station and the 3rd party camera is unencrypted On the System settings screen click M...

Page 46: ...oning Product manual 2TMD041900D0001 46 Click to search the IP Cams and create a camera list automatically Select a camera from the camera list and click Enter the name user account and password then...

Page 47: ...sioning Product manual 2TMD041900D0001 47 On the Home monitor screen tick Enable to enable the function With this setting the register IP Cam can be selected from the drop down list on the Door entry...

Page 48: ...uct manual 2TMD041900D0001 48 2 Community monitor On the System settings screen click Monitor settings Community monitor to access the corresponding screen Click to download the camera list from the m...

Page 49: ...ttings 1 Registering an account on the MyBuildings portal Access the link https mybuildings abb com and click Register Fill in the form as required to register an account Then activate the user accoun...

Page 50: ...Commissioning Product manual 2TMD041900D0001 50 2 Logging into the MyBuildings portal on the indoor station...

Page 51: ...the APP Store via the keyword ABB Welcome Then install the relevant APP on mobile or tablet Note The following snapshots used in this document were taken on the IOS system On the mobile tablet click t...

Page 52: ...anual 2TMD041900D0001 52 If you do not grant the permissions you will be able to add them later on For example click to access the settings screen on the mobile swipe the screen down and then click to...

Page 53: ...obile phone tablet click to open the app enter the user name password and alias tick the checkboxes to accept all the terms and conditions then click Log in Note If an incorrect password is entered mo...

Page 54: ...iring the devices On the APP Home screen tap followed by Pair devices IP gateway Then tap to call up the device list and select the alias click OK to send a pairing request to the indoor station Pleas...

Page 55: ...Commissioning Product manual 2TMD041900D0001 55 On the System settings APP settings screen of the indoor station click Unpaired select the relevant functions in the pop up window and click Pair...

Page 56: ...Commissioning Product manual 2TMD041900D0001 56 Enter the token ID and click OK The indoor station will display Paired if successful...

Page 57: ...Commissioning Product manual 2TMD041900D0001 57 6 Portal Sync If you have purchased a remote service you can click Portal sync on the APP settings screen to enable the remote service immediately...

Page 58: ...13 Contacts On the System settings screen click Contacts to access the corresponding screen Click Contacts to manage the contacts Click Add manually enter a name and room number then click OK to save...

Page 59: ...ct manual 2TMD041900D0001 59 8 2 14 Reset user settings On the System settings Reset settings screen Click Reset user settings enter the user password the system default is 123456 and click OK to rese...

Page 60: ...manual 2TMD041900D0001 60 8 2 15 Version information On the System settings screen click About to view the version information 8 2 16 Device address On the System settings screen click About to view t...

Page 61: ...mmissioning Product manual 2TMD041900D0001 61 8 2 17 Firmware update It is possible to obtain the latest version on the website via scanning the QR code Click Documentation Software to download the fi...

Page 62: ...Product manual 2TMD041900D0001 62 Note This function is only available when an SD card is inserted On the System settings About screen click Firmware update click the file and then click OK to update...

Page 63: ...ettings 8 3 1 Enter engineering setting the On the System settings screen click Engineering settings enter the engineering password to access the settings screen Note The settings screen will turn bac...

Page 64: ...s Mode settings No Function 1 Call mode Select call mode between Physical address default and Logical address 2 Mode select Please see the Intended use Application chapter for more details 3 Home netw...

Page 65: ...ome screen settings No Function 1 Home screen setting DES page default CCTV 2 Additional function on DES Extra screen Enable disable the function displayed on the door entry screen e g call lift call...

Page 66: ...issioning Product manual 2TMD041900D0001 66 Screen saver settings Click to change the screensaver picture from the SD card Default guard unit Click Address of default guard unit and enter the address...

Page 67: ...nding screen Click Export configuration file to output a configuration file to the SD card Click Export System Log to output a system log to the SD card System log includes the events such as updating...

Page 68: ...emote setting function is only available on the indoor station which is set as Master mode or Independent mode If the Remote setting is enabled default this device can be set by the management softwar...

Page 69: ...manual 2TMD041900D0001 69 Clear all data This function is only available within 120 s after the indoor station is powered on All data including user settings and engineering settings will be reset to...

Page 70: ...g mode Power on the outdoor station wait until all 3 LED indicators go out Press the first button on the outdoor station and hold for 10 s until all 3 LED indicators flash Tip The outdoor station will...

Page 71: ...t manual 2TMD041900D0001 71 Device settings Go to the Outdoor station settings screen 1 Device type GS gate station Device no range is 1 32 2 Device type OS outdoor station Block no range is 1 999 dev...

Page 72: ...oning Product manual 2TMD041900D0001 72 3 Device type 2nd OS 2nd confirmed outdoor station 1 Location Internal The 2nd OS is connected to the router in the apartment see diagram below Device no range...

Page 73: ...The 2nd OS is connected to the switch outside the apartment see diagram below Block no range is 1 999 the Room no range is 01 63 01 32 e g 0101 and the device no range is 1 2 Note The external and int...

Page 74: ...n No Function 1 Unlock type when swiping Set the lock to be released when swiping Default lock default Subsidiary lock 2 Lock type Set the lock type for the default lock and subsidiary lock Lock GND N...

Page 75: ...this function is enable the outdoor station will send an alarm to the management software if the door is open longer than 120 s A sensor should first be connected to the outdoor station 2 Tamper proo...

Page 76: ...utdoor station Click or to adjust the ringtone volume and the voice volume on the outdoor station 2 Button tone Tick the checkbox to enable button tones on the outdoor station 3 Voice prompt Tick the...

Page 77: ...able to use this function The gate station and the 2nd confirmed outdoor station are not able to use this function On the Outdoor station settings page tick the checkbox to enable the function Anti fl...

Page 78: ...this function On the Outdoor station settings screen tick the checkbox to enable the function If this function is enabled each incoming call from this outdoor station will be transferred to the guard...

Page 79: ...Commissioning Product manual 2TMD041900D0001 79...

Page 80: ...of pushbutton On the Outdoor station settings screen click Pushbutton address setting to access the settings of the pushbuttons Columns of button is only available when detecting bar pushbutton modul...

Page 81: ...81 Time sync setting On the Outdoor station settings screen If Sync time with management is selected the outdoor station will sync the time from the management software If Close time sync is selected...

Page 82: ...mmissioning Product manual 2TMD041900D0001 82 Security mode and compatible mode setting On the Outdoor station settings screen the outdoor station is set to Security mode by default Compatible mode of...

Page 83: ...irmware update Note The outdoor station must exit engineering mode before the firmware is upgraded On the Outdoor station settings screen click Firmware update select the outdoor station and the file...

Page 84: ...Commissioning Product manual 2TMD041900D0001 84 Version of outdoor station On the Outdoor station settings screen view the version information...

Page 85: ...t button of the IP actuator when it is powered on the LED flashing means that the IP actuator has entered engineering mode On the Engineering setting screen on the indoor station click IP actuator set...

Page 86: ...t manual 2TMD041900D0001 86 Device settings On the IP actuator settings screen 1 Device type Network IP Actuator Device no range is 1 32 2 Device type Building IP actuator Block no range is 1 999 devi...

Page 87: ...g Product manual 2TMD041900D0001 87 3 Device type Private IP Actuator Location of IP actuator Internal Device no range is 1 32 see diagram below Switch Router Device ID 1 32 Master Home network Commun...

Page 88: ...range is 1 999 Room no range is 01 63 01 32 e g 0101 device no range is 01 02 see diagram below Note The external and internal types cannot be used in mixed scenarios in the same apartment Switch Rout...

Page 89: ...Commissioning Product manual 2TMD041900D0001 89 Power lock settings On the IP actuator settings screen set output mode and unlock time...

Page 90: ...Commissioning Product manual 2TMD041900D0001 90 Relay lock settings On the IP actuator settings screen set Relay mode and unlock time...

Page 91: ...ioning Product manual 2TMD041900D0001 91 Report when unlock On the IP actuator settings screen if Report when unlock is enabled each unlock record from the IP actuator will be sent to the management s...

Page 92: ...92 Exit button On the IP actuator settings screen set the lock type for the exit button Power lock or Relay lock Door status detection On the IP actuator settings screen tick the checkbox to enable th...

Page 93: ...irmware update The IP actuator must exit engineering mode before the firmware is upgraded On the Engineering settings screen click IP actuator settings Firmware update select IP actuator and the file...

Page 94: ...tails 4 Program button The address of default lock must be set before this function can be used Please see the Set the address of default lock chapter and the Program button settings chapter for more...

Page 95: ...l guard unit chapter for more details 9 History Click this icon to view the history records Please see the History chapter for more details 10 Voice message Click this icon to view the voice messages...

Page 96: ...s 3 Click this icon to accept the call 4 Release the default lock Click this icon to release the default lock on the calling outdoor station 5 Program button Click this icon to release the subsidiary...

Page 97: ...o take a snapshot manually 10 Click this icon to record a video when the SD is inserted 11 Select the image of the outdoor station or the camera from the drop down list 12 Click or to adjust the volum...

Page 98: ...Display the the countdown in the last 9 s 3 Click this icon to accept the incoming call 4 Click this icon to mute the ringtone on this device 5 Click this icon to switch between full screen and norma...

Page 99: ...rom doorbell When the doorbell is pressed this device will display for 5 s on the status bar If the doorbell is associated with the camera this indoor station will display the image from the camera au...

Page 100: ...Operation Product manual 2TMD041900D0001 100 9 3 Intercom 9 3 1 Enter intercom page In standby mode click on the DES home screen to enter the corresponding screen...

Page 101: ...2 Initiating an intercom call Home to home On the Intercom contacts screen click Favorite contacts select a contact then click to initiate an intercom call You can also click and enter the physical ad...

Page 102: ...900D0001 102 Room to room On the Intercom contacts screen click Indoor extension Click Group call to initiate a call to all indoor stations in the same apartment Click a room e g Extension01 to initia...

Page 103: ...st There are 2 ways to add a contact to the blacklist Option 1 On the Intercom contacts screen click to access the setting Click the contact then select Blocked from the drop down list Option 2 On the...

Page 104: ...ion Product manual 2TMD041900D0001 104 9 3 4 Restoring a contact from the blacklist On the Intercom contracts screen press to access the setting Click the contact then select Allowed from the drop dow...

Page 105: ...Operation Product manual 2TMD041900D0001 105 9 4 Surveillance 9 4 1 Surveillance from outdoor station In standby mode on the DES screen click to access the corresponding screen...

Page 106: ...on the monitored outdoor station It can be set to switch on the light Please see the Program button settings chapter for more details 6 Mute default or unmute the volume during surveillance 7 Click th...

Page 107: ...ed in the last 9 s 3 End the surveillance 4 Click this icon to display the image of the next outdoor station or the next camera 5 Click here to switch between full screen and normal screen 6 Click thi...

Page 108: ...041900D0001 108 9 5 Call guard unit Call guard unit must be enabled before this function can be used On the Engineering settings screen click Local settings set Call Guard unit to on Then set the addr...

Page 109: ...Operation Product manual 2TMD041900D0001 109 On the Door entry screen click to call the default guard unit...

Page 110: ...ion Product manual 2TMD041900D0001 110 9 6 History In standby mode click on the status bar to access the corresponding screen A maximum of 30 call records can be stored Highlighting indicates unread s...

Page 111: ...041900D0001 111 Click to play the audio or video record on the pop up window when an SD card is inserted Click the picture to see details on the pop up window Click or to view the pictures a maximum o...

Page 112: ...Operation Product manual 2TMD041900D0001 112 Click to enter the settings Click Delete All to delete the entire history record Click Copy to SD card to copy all snapshots to an inserted SD card...

Page 113: ...e message Recording a new voice message In standby mode click on the status bar then click New voice message to access the corresponding screen Click to record a voice message click to play the voice...

Page 114: ...1 114 Reading a voice message The indoor station will flash on the status bar if there is an unread message In standby mode click on the status bar then click Voice message to access the corresponding...

Page 115: ...or visitors and to record voice message from visitors Enable Absence message At least one voice message must exist before this function can be used Please see the Voice message chapter to add a voice...

Page 116: ...Operation Product manual 2TMD041900D0001 116 Disable Absence message On the System settings screen click Door Entry System and untick Absence message...

Page 117: ...117 9 9 Automatic unlock Unlock timer should be enabled before this function can be used On the System settings screen click Local settings then switch Unlock timer to on In standby mode click Unlock...

Page 118: ...days of the week with the selected options shown with highlighting After setting the start time and end time click OK to save A maximum of 10 items is supported With this setting this device will ente...

Page 119: ...ck On the extra screen click Unlock to access the settings Click and then click to add a new setting The lock type can be selected between Door lock and Actuator lock Select the lock location from the...

Page 120: ...manual 2TMD041900D0001 120 Click to save and quit the setting A maximum of 16 items is supported In standby mode click the lock icon to release the lock the lock is released the lock is released Door...

Page 121: ...status bar and select Mute timer to access the corresponding screen Click and then click to add a new setting The system allows you to select the days of the week with the selected options shown with...

Page 122: ...2TMD041900D0001 122 9 12 Text message This indoor station will flash on the status bar if there is an unread text message On the extra screen click Text message or click on the status bar to access t...

Page 123: ...Operation Product manual 2TMD041900D0001 123 New text message On the Text message screen click enter the subject and content then click to send this message to the management software...

Page 124: ...he text messages come from management software means an unread text message Click to reply the text message On the Text message screen click INBOX then click to access the setting Click to mark all te...

Page 125: ...ation Product manual 2TMD041900D0001 125 Outbox On the Text message screen click OUTBOX to view the text messages sent to management software means an undelivered message Click to resend the text mess...

Page 126: ...00D0001 126 9 13 Call the lift Lift must be enabled before this function can be used On the Engineering settings screen click Local settings then switch Lift to on On the Door Entry screen click to ca...

Page 127: ...Operation Product manual 2TMD041900D0001 127 will be displayed on the status bar if successful...

Page 128: ...reen On the System settings screen click Display then click to access the corresponding screen The countdown 1 30 is displayed on the screen Any operations on the screen will be invalid This device wi...

Page 129: ...s equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against har...

Page 130: ...236 product the network its system and interfaces against any kind of security breaches unauthorized access interference intrusion leakage and or theft of data or information ABB Ltd and its affiliate...

Page 131: ...lient 5061 TCP To be used by sip server 5070 TCP To be used by sip server 50602 UDP To be used by sip server 7777 TCP UDP To be used for device management 7006 TCP To be used for connectivity detectio...

Page 132: ...erify the authentication and integrity of firmware If Internet services available device will connect to MyBuilding sever to get new firmware automatically but needs to be confirmed by end user every...

Page 133: ...d specifications agreed to at the time of ordering apply to all orders ABB accepts no responsibility for possible errors or incompleteness in this document We reserve all rights to this document and t...

Page 134: ...nayi Bolgesi 2 Cadde No 16 Y Dudullu Istanbul T 90 216 528 2281 F 90 216 528 2945 ABB KSA Electrical Industries Co Ltd P O Box 325841 Riyadh 11371 T 966 1 1484 5600 F 966 1 1206 7609 ABB Thailand Ltd...

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