ABB NETA-21, Setup Instructions

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Digital services portal package installation and use 51
Using ABB Ability cloud with NETA-21
Contact your local ABB representative for a service agreement or a trial version to use
ABB Ability services.
For user access to portals and online support of the existing agreed pilots and contracts,
contact Global Remote Services support at CH-Drive.Remote.Support@abb.com.
The software version of the drives that needs to be connected must be cross-checked with
the compatibility table available in
SharePoint . This is to verify that the software supports
the signal logging templates and displays the customer portal as expected.
Before commissioning NETA, the drives eligible for remote services must be registered in
ServIS.
For further information on drive registration, see ABB Drives Services Drive-registration.
To use ABB Ability Services for drives, the user must have a MyABB account. MyABB
account can be created for external e-mail addresses also. To create MyABB contact for
external e-mail addresses, contact Follow the Sun Remote IT Support Team.
If the services are enabled for the specific MyABB account, the condition monitoring portal
becomes visible.