ABANTERA Neo GreenWashing, User Manual, Page: 28 / 113

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Problem SOLVING
Problem solving
u n i t e d s tat e s
Malfunction Possible reason Solutions
The unit does not turn on Unit is unplugged. There is a fault with
the power supply or cables
Be sure to check the cables for a secure
connection and make sure
the hose is correctly connected to the
“INLET” or “OUTLET” outlet and that the
cold water faucet is turned on. Then
unplug and turn back on
plug in Avatar’s power cable
Drive failure Possible internal fault
Unplug the unit and leave it off for 2
minutes; if restarting the equipment does
not work correctly, contact the Technical
Service
There is no ozone odor on the clothes The ozone does not expel enough
There may be a fault in the ozone
generator hydrolysis system, notify the
technical service
The machine is not working
Electrical failure Check the power supply
Adapter loses efficiency Replace adapter
Machine with insufficient water
Check supply water. If the supply water is
ok, please reconnect the power supply
Noises during
the performance
of the machine
Power and voltage do not match Call technical service
The water flow is poor I increased the flow of water
The adapter is damaged Call professional staff to check and repair