10
Model Venture IP 480i System Guide
Group Options
Group Options
A Group lets you ring a select group of phones. It supports applications
such as customer service, support groups, help desks, and such. It allows all
sets in a group ring on an incoming call. Calls can be answered by any of the
phones in the group. In the event that the call is not answered, the specific
group settings take effect, forwarding the call to a specific phone where it can
be answered or handled by that phone’s specific settings.
The System Administrator can
• Establish groups
• Assign the DN for the group
1
• Assign sets to a group
• Assign Call Forward or No Answer destination point
Add New Group
To add new groups
1.
Navigate to
Groups
and press
AddNew
.
2.
Enter the name of the new group.
3.
Press
Next
.
4.
Enter the Primary DN. The Primary DN is a virtual number that
must be the number 300 or higher.
5.
Press
Done
.
The display indicates “
Create Group
” with the data you entered.
6.
Press
Yes
.
Edit Group Name
To edit a group name
1.
Navigate to the group name you want to edit.
2.
Press
Edit
.
3.
Edit the name.
4.
Press
Done
.
Delete Group
To delete a group
1.
Navigate to the group you want to delete.
2.
Press
Delete
.
The group is deleted.
1
A Group DN is a virtual number that MUST be 300 or higher.
