Model Venture IP Gateway Installation Guide
6
Troubleshooting
Troubleshooting
The lights at the LAN port are off or blinking
The lights on the LAN port indicate the port's speed, status, and activity.
Refer to LEDs on page 5 for a description of these indicators.
The SYS light is solid red
A red SYS light indicates that the Venture IP Gateway is booting and is not
yet ready to make external calls. Check to ensure that the LAN port is
connected and that there is at least one phone line connected to the unit.
A phone line is connected, but the LINE light for that port is off
The LINE light indicates the status of the respective phone line connected to
the Venture IP Gateway PSTN interface. (See LEDs on page 5 for details).
Ensure that the phone line is not already in use by another analog telephone.
Verify that the phone line is functioning properly by connecting an analog
telephone to the line and listening for dial tone.
There's no dial tone on the phone when plugged into the Bypass port
An analog telephone connected to the Bypass port works only when
power is removed from the Venture IP Gateway. Ensure that a phone line
is connected to Line 4 of the Venture IP Gateway.
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