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Basic Call Handling

Placing a Call

1. 

Lift the handset, press a Line key,  or press the 

 

key.

2. 

Dial the number from the keypad and press the  

 

Dial key.

Ending a Call

Place the handset on its cradle or press the 

 key.

Answering a Call

Lift the handset for handset operation or press the Line key or 

 key for handsfree 

operation.

Ignoring a Call

Press the 

 key when the phone is ringing to ignore the incoming call and  

call directly to voicemail.

Redialing

Press the 

 key once to access a list of recently dialed numbers. Use the 

 and 

 

 

navigation keys to scroll through the entries and press the 

 key to redial the selected 

number. Press the 

key twice to call the last dialed number. 

Muting

Press the 

 key to mute the handset, headset, or speakerphone.

Holding and Resuming

1. 

To place a call on hold, press the 

 key when connected to the call.

2. 

To resume the call, press the 

 key again or press the Line key corresponding to 

the line where the call is being held. 

Getting Started

For more information please refer to the 

6865i IP Phone User Guide.

Options: 

Accesses services 

and options to 

customize your 

phone.

Goodbye

Hold

Volume

Navigation/Select:

Use 

 to scroll through menus or messages on the screen.

Use 

 

the Options List, enter or exit menus. When editing entries, 

pressing the 

 

key erases the character on the left and 

pressing the 

 

 key sets the option. Alternatively, pressing 

the center 

Mute

Line/Call 

Appearance: 

Line presentation for 

incoming and outgoing 

calls.

Speaker/Headset: 

Toggles the phone’s 

audio between speaker 

and headset. 

Refer to the 

6865i Installation Guide

 

for more details.

Programmable Keys:  

with Save, Delete, and Directory functionality, respectively.

Transfer

Callers: 

Accesses a list of 

received/missed 

incoming calls.

Redial

41-001576-00 REV01

Conference

Save

Delete

Directory

Mitel Model 6865i IP Phone 

Quick Reference Guide

Summary of Contents for 6865i

Page 1: ...198 Route 9 North Suite 105 Manalapan NJ 07726 800 743 1208 support connectmevoice com www ConnectMeVoice com Aastra 6865i Q U I C K S T A R T G U I D E...

Page 2: ...When editing entries pressing the key erases the character on the left and pressing the key sets the option Alternatively pressing the center Mute Line Call Appearance Line presentation for incoming a...

Page 3: ...oming call and call directly to voicemail Redialing Press the key once to access a list of recently dialed numbers Use the and navigation keys to scroll through the entries and press the key to redial...

Page 4: ...wish to create a conference 2 Press the key This places the current call on hold 3 Dial the number of the other party or if applicable press the Line key where the other party is being held 4 When the...

Page 5: ...the Right navigation key highlight the desired phone number using the Up or Down navigation keys and press the Select key 1 Press the Directory softkey as default this is the third key down on the rig...

Page 6: ...e prompts to confirm 5 When finished you can either hang up or press the key to return to the main menu Record Voicemail Greetings 1 Press programmable key 1 the top key on the left of your phone or d...

Page 7: ...s and holiday greetings 5 Press 4 to record your extended absence greeting then press 1 to record a new greeting 6 Follow the prompts to review the greeting and then select the year month and day of y...

Page 8: ...198 Route 9 North Suite 105 Manalapan NJ 07726 800 743 1208 support connectmevoice com www ConnectMeVoice com...

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