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AastraLink RP Phone User Guide

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Using Microsoft Response Point Assistant

Upgrading Assistant

The Microsoft Response Point Assistant phone system software must be the same
version as the software being used by the AastraLink RP 500 Base Unit and your
System Administrator.

When logging on to Assistant, you may see a message that the version of the base unit
is higher than the version of Assistant. When this occurs Assistant may need to be
upgraded, however, the upgrade may be optional.

If you continue to log on without upgrading, but cannot connect to the base unit, ask
the phone System Administrator for a newer version of the Assistant software.

Note: When upgrading to a newer version of Assistant, your existing settings are
maintained.

To upgrade your Assistant software, do the following.

1. Locate the CD that contains the newest version of the Microsoft Response Point

Assistant phone system software.

2. Insert the CD into the CD drive of your computer.

Note: If the Autoinstall window does not open, use the Windows Explorer to view
the CD directory. Double-click Install.exe to start the installation process.

3. Click

Install AastraLink RP software

.

4. Follow the prompts to install Assistant. When asked if you want to upgrade, click

Yes

.

Removing Assistant

To uninstall the Assistant software, use the add/remove programs option in the
Windows control panel.

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Summary of Contents for 6751i RP

Page 1: ...03 6757i CT RP 6753i RP CT Cordless 6751i RP Go odbye Servi ces Ho ld Redia l De lete Save Speaker Mute Go odbye Ho ld Redia l Mute Op tions Line 1 Line 2 Mute Line 1 Line 2 Line 3 Go odbye Ho ld Redia l Op tions AastraLink RP Solution ...

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Page 3: ...ibute transcribe translate or reduce to electronic medium or machine readable form or language derive source code without the express written consent of the Seller and its Suppliers or disseminate or otherwise disclose the Software to third parties All Software furnished hereunder whether or not part of firmware including all copies thereof are and shall remain the property of Seller and its Suppl...

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Page 5: ... Assistant 29 Removing Assistant 29 Phone Options via the Aastra Web UI 30 Finding Your Phone s IP Address 30 Accessing the Aastra Web UI 30 Basic Phone Features 34 Dialing a Number 34 Using Handsfree Speakerphone 35 Using a Headset 35 Incoming Intercom Calls 36 Redial 37 Mute 39 Receiving Calls 39 Voicemail 40 Forwarding Calls 42 Call Transfer 43 Call Park 44 Contacts List in Assistant 44 Call No...

Page 6: ...essages 86 Handset Keys 86 Multifunction Handset LED Indicator 87 Battery Charging 88 Volume Control 88 Directory List on the Cordless Handset 89 Callers List on the Cordless Handset 91 Making Calls from the Cordless Handset 92 Pairing and Unpairing Cordless Handsets 94 Pairing Your Handset 94 Unpairing Your Handset 96 Defining an Emergency Dial Plan 99 Troubleshooting 100 Limited Warranty 103 ...

Page 7: ...Gateway Installation Guide AastraLink RP Solution Quick Start Guide Aastra 6751i RP 6753i RP and 6757i CT RP Phone Installation Guides AastraLink RP Administrator Guide The AastraLink RP 500 Base Unit Installation Guide includes detailed instructions on setting up the AastraLink RP 500 Base Unit required for all AastraLink RP Solution systems The AastraLink RP 540 Gateway Installation Guide gives ...

Page 8: ... Administrator Guide describes how to configure the features of the AastraLink RP Solution including the administrator level settings on the phones These guides along with release notes system updates etc can be downloaded from our Web site at www aastratelecom com ...

Page 9: ... of a regular business phone allowing you to make and receive calls transfer conference and more using your AastraLink RP Solution Aastra 6751i RP Features 3 line LCD screen 1 call appearance line Supports 1 call line with transfer and hold capabilities Full duplex speakerphone for handsfree calls Built in two port 10 100 Ethernet ports lets you share a connection with your computer Inline power s...

Page 10: ...p to 8 call appearance lines Full duplex speakerphone for handsfree calls Headset support modular connector Expansion modules optional attach to the right side of the phone providing 36 additional softkeys M670i or 60 additional softkeys M675i Built in two port 10 100 Ethernet ports lets you share a connection with your computer Inline power support based on 802 3af standard which eliminates power...

Page 11: ...rogrammable keys at top of screen 6 context sensitive keys at bottom of screen 3 call appearance lines with LEDs Supports up to 9 call lines Full duplex speakerphone for handsfree calls Headset support modular connector Expansion modules optional attach to the right side of the phone providing 36 additional softkeys M670i or 60 additional softkeys M675i Built in two port 10 100 Ethernet switch let...

Page 12: ...r Guide Phone Models Phone Features 6757i CT RP Cordless Handset 5 line backlit display screen 2 multi functional softkeys Programmable function key supports up to 14 functions Vibration Alerter Headset Jack Desk charging stand ...

Page 13: ...time you restart your phone The phone displays the following startup screens OR Note Do not unplug or remove power to the phone while it is checking or installing firmware and configuration information When the configuration update is complete the phone displays the following screen The 6751i RP or 6753i RP phone is now ready to be added to your AastraLink RP Solution by the System Administrator u...

Page 14: ... is not in use The second display line displays the following temporary messages if an event occurs No Service DHCP Failed Restarting New IP Obtained Network Disconnected Connected Note Since the Network Disconnected Connected display on two lines the date and time does not show if this event displays The second line can also display the following status messages listed in order of display priorit...

Page 15: ...he wall jack The phone should automatically detect when the connection is reconnected and displays the Network Connected prompt temporarily If changes have been made to your phone settings using the Microsoft Response Point Administrator software your phone should restart automatically with an initial screen display of Restarting during which time your phone will not be available to make and recei...

Page 16: ... installing firmware and configuration information When the configuration update is complete the phone displays the following screens ending with the Idle screen The 6757i CT RP phone is now ready to be added to your AastraLink RP Solution by the System Administrator using the Microsoft Response Point Administrator phone system software Further instructions can be found in the AastraLink RP Admini...

Page 17: ...screen lists your name SIP screen name and day date and time In the above screen the L1 indicates John Smith is configured on Line 1 The idle screen also displays the following default softkeys located on the top left and top right of the screen When you lift the handset the screen displays the default bottom softkeys of You can configure the 6 top softkeys and the 6 bottom softkeys as required Fo...

Page 18: ...idle screen More displays at the top right of the screen Pressing the More softkey toggles between the first screen and a second screen of softkeys configured on your phone Off Hook Screen 6757i CT RP When you pickup the handset the screen displays as follows This screen displays the following default softkeys located on the bottom left of the screen A More softkey also displays at the bottom righ...

Page 19: ...hone should automatically detect when it is reconnected and displays the Network Connected prompt for a few seconds If not the phone may have been disconnected by the System Administrator using the Microsoft Response point Administrator software If changes have been made to your phone settings using the Microsoft Response Point Administrator software your phone should restart automatically with an...

Page 20: ... All models Redials up to 100 previously dialed numbers Pressing the Redial key twice simultaneously redials the last dialed number Volume control key All models Adjusts the volume for the handset headset ringer and handsfree speaker Response Point key All models Allows you to access the Microsoft Response Point voice activated dialing options Line Call Appearance key All models Connects you to a ...

Page 21: ... buttons also let you scroll through menu selections such as the Options List Pressing the LEFT and RIGHT arrow keys lets you view the different line call appearances While in the Options List these keys allow you to exit or enter the current option When you are editing entries on the display pressing the LEFT arrow key erases the character on the left pressing the RIGHT arrow key sets the option ...

Page 22: ... another number 6 CONFERENCE Begins a conference call with the active call Note Keys 1 and 2 Save and Delete are preset and cannot be changed The other keys are programmable and can be changed to perform other specific functions For more information about programming keys 3 4 and 5 see Programmable Keys 6753i RP 6757i CT RP on page 66 Softkeys Model 6757i CT RP 12 softkeys on the 6757i CT RP Phone...

Page 23: ...ollowing 1 Locate the AastraLink RP system CD which was supplied with the AastraLink RP 500 base unit 2 Insert the CD into the CD drive of your computer Note If the Autoinstall window does not open use the Windows Explorer to view the CD directory Double click Install exe to start the installation process 3 Click Install AastraLink RP software 4 Make sure the Install Microsoft Response Point Admin...

Page 24: ...an one base unit to choose from contact your System Administrator to determine which is correct 3 Enter the default password 9999 and click Log On Note The Assistant password is also used for voicemail If you change the password for one both will change 4 Assistant opens to display a phone directory Your name is already in the directory as entered by the System Administrator when your phone was ad...

Page 25: ...ditional phone settings See the following sections for more details Configuring Voicemail on page 40 Forwarding Calls on page 42 Call Notification on page 48 Contacts List in Assistant on page 44 Recording a User Name With Assistant The name you have been assigned by the System Administrator is the name callers hear when they ask the Automated Receptionist to speak to you The recorded name can be ...

Page 26: ... user to edit list opens 3 Click the name of the user that you want to edit and then click OK 4 Click the Identification tab if it is not displayed 5 Click the Record Name button The Specify Spoken Name dialog appears 6 Type the name callers will hear in the Words to say box 7 Click Play to ensure recording quality Note If your name is not being pronounced correctly try spelling it phonetically th...

Page 27: ...splayed 4 Click the Record Name button The Specify Spoken Name dialog appears 5 Click the Use audio recorded on a phone button 6 Click the Record New button The Record Audio Using a Phone window opens 7 Select your extension to call for recording and click record The phone you select rings and a message instructing you to say your name after the beep plays Once you hear a beep clearly say your nam...

Page 28: ...es not exceed 10 seconds To upload a prerecorded sound file to the base unit do the following 1 Click the Phone System button 2 In the Tasks pane under Users click Edit user Select the name of the user you want to edit and click OK 3 Click the Identification tab if it is not displayed 4 Click the Record Name button The Specify Spoken Name dialog appears 5 Click the Use a prerecorded sound file upl...

Page 29: ...hone System Administrator for a newer version of the Assistant software Note When upgrading to a newer version of Assistant your existing settings are maintained To upgrade your Assistant software do the following 1 Locate the CD that contains the newest version of the Microsoft Response Point Assistant phone system software 2 Insert the CD into the CD drive of your computer Note If the Autoinstal...

Page 30: ...he following procedure to find your phone s IP address 1 Press the key and select Options List from the menu for model 6751i RP or press the key for models 6753i RP and 6757i CT RP 2 Select Phone Status and press the 4 key 3 Select IP MAC Addresses and press the 4 key The IP address of your AastraLink RP phone displays in the IP Address field Accessing the Aastra Web UI If you know the IP address ...

Page 31: ... program select Settings Phone Settings and proceed to step 2 below Using Your Web Browser 1 Open your web browser enter the phone s IP address or host name into the address field and press Enter The following logon screen displays 2 At the prompt enter your username and password and click Note For a user the default user name is user and the password field is left blank ...

Page 32: ...ne User Guide Phone Options via the Aastra Web UI The Network Status window displays for the IP phone you are accessing as shown here for model 6751i RP 3 You can logout of the Aastra Web UI at any time by clicking Log Off ...

Page 33: ...the phone and reset the user password Keypad Speeddial model 6751i RP Allows you to assign a speeddial number to a specific digit on the phone s keypad for speed dialing purposes See Speeddial Keys 6751i RP on page 63 Programmable Keys model 6753i RP Allows you to configure programmable keys See Programmable Keys 6753i RP 6757i CT RP on page 66 Softkeys and XML model 6757i CT RP Allows you to conf...

Page 34: ...doing one of the following Lifting the handset Pressing Pressing Pressing a line call appearance button 2 At the dial tone enter the number you wish to call When your party picks up a timer appears on your display that records the length of your call Note If you are unable to make calls within certain area codes check with your System Administrator for any toll restrictions placed on your extensio...

Page 35: ...t Your phone must be in either the Speaker or Speaker Headset audio mode You can set your desired audio mode using the Headset Settings option from the Options list For more information see the section Customizing Your Phone in the Aastra 6753i RP or Aastra 6757i CT RP Installation Guide To dial using handsfree press and enter a number at the dial tone To answer a call on your phone using handsfre...

Page 36: ...adset audio mode by accessing the Options list under option Headset Settings 2 Plug the headset into the jack Press the key to obtain a dial tone or to answer an incoming call Note Depending on the audio mode selected from the options menu a dial tone or an incoming call will be received on either the headset or the handsfree speakerphone 3 Press the key to end the call Incoming Intercom Calls On ...

Page 37: ...ed OFF The Auto Answer field is enabled by default turned ON 3 To disable the Microphone Mute field turn ON uncheck the check box 4 To disable the Auto Answer field turn OFF uncheck the check box 5 Click to save your changes 6 Click Operation Reset 7 In the Restart Phone field click to restart the IP phone Redial The Redial List stores up to the last 100 numbers you called allowing you to scroll t...

Page 38: ...dialed number and use 25 to scroll through the list to view the other numbers 2 To dial the displayed number do one of the following Press again Press or Lift the handset Press any line key Note Press or the key to cancel Deleting from the Redial List The Redial List stores up to 100 of the most recently dialed numbers Individual entries in the Redial List cannot be deleted but you can delete all ...

Page 39: ... appearance button for the incoming call Note For models 6753i RP and 6757i CT RP the audio mode setting you have selected in the options list under Headset Settings determines if the call goes to handsfree or headset operation For more information see the section Customizing Your Phone in the Aastra Phone Installation Guide If the phone is already connected to a call answering the new incoming ca...

Page 40: ...ail can be retrieved from your phone extension from other phones in the AastraLink RP system or from outside of the office Configuring Voicemail You can specify how you want to retrieve your voice messages either by phone as attachments to e mail messages or both To specify how you retrieve voicemail using Assistant do the following 1 On the Settings menu click Voicemail 2 Decide whether to receiv...

Page 41: ...voicemail for the primary extension number of the phone that you re using If you want to check voicemail for another extension number press the star key and then enter the extension number using the keypad Before picking up the receiver use the RIGHT and LEFT arrow keys to change lines on multiple line phones 2 When prompted enter the password for this voicemail box using the keypad Note This pass...

Page 42: ...hone are stored on the base unit for up to 30 days from the time a caller leaves you a voice message not from the time you save a voice message Voicemail files older than 15 days may be deleted if the base unit does not have enough free space If you would like to guarantee that Microsoft Response Point will not delete a voice message after 15 days you should choose to receive voice messages as e m...

Page 43: ...r own call forwarding options 6 Click OK in the User Properties dialog box Call Transfer You transfer calls by pressing the Response Point button on your phone and using voice dialing to say the name of your coworker or by dialing manually Transferring with Response Point To transfer a call using voice dialing do the following 1 Tell the caller that you are going to transfer the call 2 Press the R...

Page 44: ...Point button and say Retrieve and then say the call number For example say Retrieve call 1 Note If you re retrieving a call from the same phone where you parked it and only one call is parked you can simply say Retrieve my call Contacts List in Assistant Importing Contacts You can import a maximum of 1100 contacts including contacts already in Assistant from a contact store such as Outlook Windows...

Page 45: ... import contacts from a contact store using Assistant do the following 1 On the Settings menu click Contacts The Contacts tab opens 2 Click Import and the Import Contacts dialog appears 3 Follow the steps listed in the Import Contacts dialog box and click OK ...

Page 46: ...he storage space on the base unit has reached full capacity In this case contact System Administrator for assistance To add contacts to the Contacts list in Assistant do the following 1 On the Settings menu click Contacts The Contacts tab opens displaying your contacts list 2 Click Add New and the New Contact dialog opens 3 Enter the contact information that you want to add and click OK 4 Click OK...

Page 47: ...s if the limit for the phone system has been reached Likewise if you want to add contacts but your personal limit of 1100 has been reached you must delete contacts that you use infrequently before adding the new ones To delete contacts using Assistant do the following 1 On the Settings menu click Contacts 2 In the list of contacts select the names that you want to delete and click Remove To delete...

Page 48: ... Windows XP or Windows Contacts for Windows Vista if any You can also set the incoming call notification on your computer to play a sound when a new call appears To set your call notifications using Assistant do the following 1 On the Settings menu click Notifications The Notifications tab appears 2 If you would like incoming call notifications to appear select the Enable incoming call notificatio...

Page 49: ...ter of the name for example press 7 for the letter P Continue to press the dial pad number to access other letters on the same key for example press 7 three times for Ron If there are multiple entries under the same letter you can use 25 to scroll through the list or continue to press the next letters of the name to find a better match 4 To dial the displayed number press or or just lift the hands...

Page 50: ...the Redial List button 2 From the Callers List or Redial List scroll through the list to find the name and number you want to save to your Directory 3 Press the Save key 4 Press the Directory Key or for the model 6751i RP press the Services key and scroll to the Directory If the name is displayed with the number both are saved to the Directory If no name is displayed you can enter the name using t...

Page 51: ...een letters press 4 4 To backspace and erase a mistake press 3 or press the Delete Key 5 Press the Save Key to finish For model 6751i RP do the following 1 Press the Services Key and scroll to the Directory 2 Press the Save key 3 Use the dial pad key to enter the number Note To add a one second pause during number editing press 4 Press the Save Key At the Enter Name prompt use the dial pad to sele...

Page 52: ...ters once you have saved the number If you don t want to change the number or name just press the Directory Key or the Goodbye Key at any time to exit 4 Press the Save Key to finish Deleting Items from Directory You can delete individual items from your Directory or you can delete all items in the Directory in one step Note Deleted Directory entries cannot be retrieved Delete with caution Deleting...

Page 53: ... Callers List Your telephone logs the number and name if available of the caller when they last called and the number of times they tried to reach you When the Callers List is full the oldest call records are deleted to accommodate new caller information The current Callers List can be downloaded from your phone using the Aastra Web UI should you want to save the entries If the telephone number of...

Page 54: ...u plan to call the number and need to add a prefix To edit an entry in the Callers List before dialling the number do the following 1 Press the Callers List Key or for model 6751i RP press the Services key and scroll to the Callers List 2 Press 25 to find the entry you want to edit Press 2 to view the most recent call or 5 to see the oldest call on your list 3 Press any key on the dial pad to begi...

Page 55: ...st 2 Press 25 to find the item you want to delete 3 Press the Delete Key 4 Press the Delete Key again at the prompt to erase the item Deleting all Callers List entries Use the following procedure to delete all items from the Callers List 1 Press the Callers List Key or for model 6751i RP press the Services key and scroll to the Callers List 2 Press the Delete Key 3 Press the Delete Key again at th...

Page 56: ...d logon to the Aastra Web UI 2 Click Directory The Directory window opens 3 In the Callers List field click A File Download message displays 4 Click OK 5 Enter the location on your computer where you want to download the Callers List and click Save The callerslist csv file downloads to your computer 6 Use a spreadsheet application to open and view the Callers List Ring Tones and Tone Sets You can ...

Page 57: ...on the IP phones are US Default also used in Canada United Kingdom Italy Germany France Europe generic tones Australia When you configure the country s tone set the country specific tone is heard on the phone for the following dial tone secondary dial tone ring tone busy tone congestion tones call waiting tone ring cadence pattern Configuration Method Valid Values Default Values IP Phone UI Global...

Page 58: ...l 6751i RP 2 Select Tones 3 Select Set Ring Tone 4 Select the type of ring tone Tone 1 through Tone 5 or Silent 5 Select Set and then press 2 6 Select Tone Set 7 Select the country for which you want to apply the tone set Valid values are Australia Europe France Germany Italy UK and US Default is US 8 Press 4 The ring tone and tone set you select is immediately applied to the IP phone Using the Aa...

Page 59: ... line configuration 1 In the Ring Tone section select a line for which you want to set ring tone 2 Select a value from the LineN field Note See the Ring Tone Sets on page 57 for valid values For both global and per line configurations 3 Click to save your settings These changes are not dynamic You must restart your IP phone for the changes to take affect 4 Click Operation Reset 5 In the Restart Ph...

Page 60: ... phone settings Note Not all custom settings apply to all phone models Note The Network Settings and SIP Settings options are administrator level functions only and are not accessible by the user Under the Phone Status option the Restore Defaults selection is also an administrator level function only These options should only be set up and changed by your System Administrator Language 1 Screen Lan...

Page 61: ...al line keys for a total of 9 lines The system Administrator must assign the additional line to your phone using the Administrator software and you must configure the line through the Aastra Web UI The phone must then be restarted for the web configuration to take effect Note The system administrator can also configure the lines on the Aastra Web UI and restart the phone To set a programmable key ...

Page 62: ...ailable on models 6753i RP and 6757i CT RP When you use the Conference key to initiate a conference call the following screen displays In a conference call the call timer moves to the left You use the up and down arrow keys to scroll to a party on the list You use the right arrow key to select the party to drop Conferencing Calls The AastraLink RP Solution phones support up to 3 parties including ...

Page 63: ...owing 1 Begin with active calls on two different lines 2 Press the Conference key A new line opens 3 Press the line key of the call you wish to conference with 4 Press the Conference key again The two lines link into a conference call Note When a name is displayed pressing 4 drops the displayed party from the call Speeddial Keys 6751i RP You can program the keys on the keypad of the 6751i RP to sp...

Page 64: ... key on the keypad for 3 seconds A screen displays with the prompt Enter number 2 Enter a phone number or extension to assign to that speeddial key The following example illustrates the screen display 3 After entering the number the prompt Use Save to end displays on the screen 4 Press Save to save the number as a speeddial key Note Press and hold a speeddial key to edit that speeddial key Use the...

Page 65: ... numbers on each keypad key entry 6 Press the Save key to finish Creating a Speeddial Key Using the Aastra Web UI To set speeddial keys using the Aastra Web UI do the following 1 From within the Assistant program select Settings Phone Settings and logon to the Aastra Web UI 2 Click Keypad Speeddial The Keypad Speeddial window opens 3 Select from Digit 1 through Digit 9 4 In the input box enter the...

Page 66: ... up to 20 programmable functions Note Additional programmable keys are available through expansion modules See Model M670i and M675i Expansion Modules on page 75 You can program these softkeys for call handling and extension management of the SIP system The softkey menus change depending on the phone s state displaying relevant softkeys only Note The softkey functions outlined in this section repr...

Page 67: ... Features 6757i CT RP Bottom Softkeys 6753i RP Programmable Keys There are 2 preset and 4 programmable keys on the 6753i RP phone located to the left of the paper label Save Key Delete Key Programmable Keys Directory Callers List Transfer Conference ...

Page 68: ...red for do not disturb on the phone This option is do not disturb in the Aastra Web UI XML Indicates the programmable key is configured to accept an XML application for accessing customized XML services You can also specify an XML softkey URL for this option Flash Indicates programmable key is set to generate a flash event when it is pressed on the AastraLink RP The IP phone generates flash events...

Page 69: ...t and the cursor automatically advances To insert a space between letters press 4 To backspace and erase a mistake press 3 or the Delete key You can save up to 16 letters and numbers on each programmable key entry 6 Press the Save key to finish Using the Phone UI to save an existing number To save an entry from the Redial Callers or Directory List to a programmable key for speedialling do the foll...

Page 70: ...d dialing 6 In the Line field select a line for which to apply this programmable hard key Valid values are 1 through 9 and global 7 Click to save your changes 8 Click Operation Reset 9 In the Restart Phone field click to restart the IP phone Setting a Do Not Disturb DND Key The model 6753i RP and 6757i CT RP phones have a feature you can enable called Do not Disturb DND The DND function allows you...

Page 71: ...ck to save your changes 6 Click Operation Reset 7 In the Restart Phone field click to restart the IP phone Setting a Flash Key If you have a model 6753i RP or 6757i CT RP phone you can set a programmable key to generate a flash event when it is pressed on the AastraLink RP You do this by setting the programmable key to Flash The IP phone generates flash events only when a call is connected and the...

Page 72: ...and logon to the Aastra Web UI 2 Click Programmable Keys for model 6753i RP or Softkeys and XML for model 6757i CT RP 3 Select the key to set as an XML key 4 In the Type field select XML to apply to the programmable key 5 In the Value field enter the IP address of the XML application 6 Contact your System Administrator for the appropriate value to enter in the Value field 7 Click to save your chan...

Page 73: ...the previous entry 3 At the Enter Number prompt use the dial pad key to enter the number 4 Press the Save key 5 At the Enter Name prompt use the dial pad keys to select the letters Continue to press the number key to access the next letter for that key i e press 2 three times to access C Press 4 to move to the next space or wait a moment and the cursor automatically advances To insert a space betw...

Page 74: ...your changes 6 Click Operation Reset 7 In the Restart Phone field click to restart the IP phone Deleting a Programmable Key To delete a programmable key function using the Aastra Web UI do the following 1 From within the Assistant program select Settings Phone Settings and logon to the Aastra Web UI 2 Click Programmable Keys for model 6753i RP or Softkeys and XML for model 6757i CT RP 3 For each p...

Page 75: ... additional softkeys You can configure the softkeys using the Aastra Web UI as you do for the programmable keys on the phone The M670i provides 36 additional softkeys on a AastraLink RP Phone The M675i provides 60 additional softkeys Each key provides an LED for indicating call status The M670i provides a paper label for convenient key labeling and the M675i provides an LCD for displaying key labe...

Page 76: ...pport The AastraLink RP phones support several different languages You can have the IP Phone UI and the Aastra Web UI display a specific language as required When you set the language to use all of the display screens menus services options configuration parameters etc display in that language The IP phones support the following languages English default French Spanish German Italian Specifying th...

Page 77: ...age you select displays a check mark indicating this is the current language for the IP Phone UI The change is dynamic When you exit the Options Menu the phone displays all menu items in the language you selected Changing Language on the Aastra Web UI Note You must have the language pack s already loaded to your phone in order to use them To change the language display on the Aastra Web UI do the ...

Page 78: ... for selection The available languages are dependant on the language packs currently loaded to the IP phone by your System Administrator English is the default language and cannot be changed or removed 4 Click to save your settings The change is dynamic The Aastra Web UI displays all screens in the language you selected ...

Page 79: ...hat you can use for handling calls 6757i CT RP Handset Key Descriptions Function Function Description 1 Receiver 2 Volume key During Ringing Adjusts ringer volume During a call Adjusts receiver volume During text mode not in a call Moves cursor right left 3 Display 4 Features ƒ Key List Access key to the programmed Feature Key List Scrolls up when in the various lists Adds a space during editing 5...

Page 80: ...tems can be short cutted by pressing the digits within a one second time span Pressing the y key quits the Menu and return to the idle mode or call mode Intercom The 6757i CT RP supports intercom function between a 6757i CT RP base and any of its paired cordless handsets and vice versa 8 Mute Key When used prevents the caller from hearing you 9 Headset Jack 10 Status Light 11 Release key To end ca...

Page 81: ...CT RP handset A checkmark beside the ring tone number indicates the currently selected ring tone For more information about changing ring tones on the handset see Using Your 6757i CT RP Cordless Handset on page 79 Custom name Custom name allows the user to personalize the name label for the cordless handset In a multi handset environment this is an ideal option to personalize each handset to its u...

Page 82: ...r to lock the keypad keys This prevents accidental activation of the phone To lock the keys from the key lock option page Press Change softkey to turn Key lock ON or OFF The screen displays Key lock On or Key lock Off confirmed Pressing the y key returns you to the main idle display screen Note You can activate the Key Lock Off or On by pressing only the Â and then the key from the idle screen Bac...

Page 83: ... web interface applies the functions to all paired handsets Key Function Description Default Key Line 1 Line 1 key Selects line one Handset Key 1 Line 2 Line 2 key Selects line two Handset Key 2 Line 3 Line 3 key Selects line three Handset Key 3 Line 4 Line 4 key Selects line four Handset Key 4 Icom Intercom key Enter handset list to select handset to call Handset Key 5 Dir Directory key Activate ...

Page 84: ...tricted to intercom calls only If all 12 programmable functions have been programmed to None the user is presented with a List empty message when the feature key is pressed For security reasons the user has 180 seconds 3 minutes to complete the programming Otherwise the phone displays the following error Error Session expired Please reload page For security reasons the user must submit the page fr...

Page 85: ...Select the function for that handset key from the Type field 5 Click to save the function you selected to the handset key The key programming information is sent to the 6757i CT RP Base Station and to all the cordless handsets associated with that Base Station Any key programmed to None does not appear in the handset s list Idle Mode During idle mode i e no incoming call no active call or no call ...

Page 86: ...a short ring burst flash ring b Battery Charge State 4 bars for battery full and the battery icon flashes when charging m Reception Radio Link On Within Range Ready for use OFF Out of range no radio link h Feature Key Activation Indicates the phone is off hook or a call is in progress p Silent Alerter Silent alerter activated Ringer Volume This icon is available only when the phone is in idle mode...

Page 87: ...connects you to the voice activated dialing features of the AastraLink RP Solution Use the 6757i CT RP Handset Response Point key just as you would the 6757i CT RP Base Unit Response Point key For a list of voice dialing options press wait for the chime and say What can I say Feature Key List Ï The 6757i CT RP cordless handset supports a programmable feature key list for easy access to common feat...

Page 88: ...ed on the charger stand The battery icon will not flash and the handset does not charge every time it is placed on the stand If a defective battery is replaced then the battery Icon is not identified until the new battery is charged for at least 2 minutes Volume Control The volume key located on the side of the handset controls both the receiver and ringer volume Note The volume key can also be us...

Page 89: ...allow the user to enter pause characters the pause key is the 0 digit key in alphanumeric editing mode Characters appear in the following order 0 p 1 Key In the alphanumeric mode the 1 digit key accesses several special characters Characters appear in the following order As can be seen these special characters accessible through the 1 key allow URI and IP address data entry Note To enter the dot p...

Page 90: ...the soft key from the idle mode as shown 2 Press the Add soft key 3 Enter the Number Address information Please refer to Entering Characters and Numbers on page 89 4 Press Save to advance to the name entry screen 5 Enter a name for the Number Address information The name can have up to 15 characters including spaces Please refer to Entering Characters and Numbers on page 89 6 Press the Save softke...

Page 91: ...umber of the caller and the time the call was received Also shown are two soft keys Options and Line Options allow the user to save to the handset Directory or delete the record Dialing from Callers List To dial the caller back using an entry in the Callers List the Line soft key can be pressed and the user is taken to the feature list to select a configured line for the call The user simply scrol...

Page 92: ...with the base as extensions to a call This is just like an analog system with extension phones going off hook to join a call in progress However because this system is actually intended for use in an enterprise environment some method of call privacy is required All calls base or handset begin in the private mode In this mode no extensions are allowed to join that handset or base call There is a u...

Page 93: ...less caller is on an external call he can press the Public feature key to make the call public At that point up to three other handsets can join in on the call If any of those joining handsets presses the Private soft key then the call is made private for all connected handsets and no other users can join the call unless the call is made public again Ending Calls To end a call you first need to co...

Page 94: ...e paired to a single 6757i CT RP base Note When performing the handset pairing it is recommended that the handset be within 3 feet of the 6757i CT RP base In order to pair your handset to a base station do the following 1 On the 6757i CT RP base unit press and select Preferences using the right arrow key 2 Select Handset Pairing 3 Select Pair Note If there are already 4 handsets paired to the base...

Page 95: ...being paired is within close proximity to the base It is recommended that the handset be within 3 feet from the 6757i CT RP base Note It is recommended that both steps 6 and 7 be executed at the same time 6 On the 6757i CT RP base select Done 7 On the 6757i CT RP cordless handset press the softkey for Pair 7 Hset pairing Scroll Pair Done Handset Pairing Attempting to pair Cancel Attempting to pair...

Page 96: ...ng removed is out of range from the base the unpairing is only performed local to the device where the removal process was initiated If the unpairing is only successful from the local device the unpairing procedure needs to be completed from the other device 1 On the 6757i CT RP base unit press and select Preferences using the right arrow key 2 Select Handset Pairing Pairing successful Pairing fai...

Page 97: ...e of unpairing one of the following screen is displayed on the base Failed Handset Removal Successful Handset Removal 5 If required on the 6757i CT RP cordless handset press Â Select Done Handset Pairing Pair Remove Change Cancel Done Remove Handset Attempting to remove Cancel Done Remove Handset Pairing failed Cancel Try again Done Remove Handset Removal successful ...

Page 98: ... softkey for Remove Upon success or failure of unpairing one of the following screen is displayed on the handset Successful Removal Failed Removal Note Unpairing of the handset returns it to factory default state All data including the functions in the Feature keys are removed 7 Hset pairing Scroll Remove Attempting to remove Cancel Removal successful Removal failed Try again Cancel Remove ...

Page 99: ...mbers in your area The following table describes the default emergency numbers on the IP phones You can set the emergency dial plan using the Aastra Web UI To specify the numbers to use on your phone for dialing emergency services in your area do the following 1 From within the Assistant program select Settings Phone Settings and logon to the Aastra Web UI 2 Click Phone Lock The Phone Lock window ...

Page 100: ...e Inline power over Ethernet you can obtain an additional accessory the a PoE inline power injector to provide power over Ethernet locally to your phone See the Aastra Phone Model Installation Guide for detailed information Why can I only see 1 option when the installer or user guide says there are more The telephone screen only shows 1option at a time To see more press the down arrow button Why d...

Page 101: ...used by one of the following Your voicemail settings are not configured properly or your e mail address was entered incorrectly Verify that the Receive messages as attachments to e mail checkbox is selected and your e mail address is correct on the Voicemail tab Your e mail server or e mail reader application s spam or virus checker filtered the message Look for the message in the Junk E Mail or D...

Page 102: ...tact calls you For example the phone number for the contact may not have the area code The phone number entered for the contact may conflict with someone else s bypass entry for the same number The phone System Administrator may have disabled the Bypass Receptionist feature for the phone system Why can t I record my voice prompts using the text to speech TTS pro gram that I ve chosen in Windows Re...

Page 103: ...or consequential damages including but not limited to loss damage or expense directly or indirectly arising from the customers use of or inability to use this telephone either separately or in combination with other equipment This paragraph however shall not apply to consequential damages for injury to the person in the case of telephones used or bought for use primarily for personal family or hou...

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Page 105: ...3 AastraLink RP phone models 9 Assistant Call Forwarding tab 42 contact list 44 Contacts tab 45 installing 23 Properties tab 25 starting 23 uninstalling 29 using 23 voicemail 40 Voicemail tab 40 B battery charge state 86 battery on cordless handset battery indicator and status 88 charging 88 C call park 44 call transfer manual dialing 43 voice activated 43 callers list about 53 accessing 54 deleti...

Page 106: ...3 programming 84 features 12 features key list 79 finding IP address 83 icons 86 idle mode 85 intercom 80 key descriptions 79 key lock 82 key panel 79 language 81 LED indicator 87 making calls 92 menu key 80 menu list 87 mute key 80 87 pairing 82 94 predialling 92 receiving calls 92 reception range 86 redial key 87 release key 80 87 ring tone 81 ringer volume 86 softkeys 79 86 status messages 86 t...

Page 107: ...password Aastra Web UI 31 Assistant 24 41 phone directory about 49 accessing 49 deleting items 52 editing 52 saving names and numbers 49 phone features 3 way calling 62 advanced 60 basic 34 call park 44 call transfer 43 expansion modules 75 phone directory 49 voicemail 40 phone options setting 60 programmable key deleting 74 description 66 editing 73 public feature key 92 R receiver volume 86 redi...

Page 108: ... numbers 49 setting line keys 61 speakerphone using 35 speed dial 68 speeddial prefix for 63 setting 63 starting up the phone 13 15 system requirements 7 V voicemail 39 40 configuring 40 indication 41 remote retrieval 42 retrieval 41 W warranty limited 103 X XML service 72 ...

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Page 110: ...he Troubleshooting section and still have problems please visit our Web site at www aastra com or call 1 800 574 1611 for technical assistance Microsoft Response Point is a trademark of Microsoft Corporation Aastra Telecom Inc 2008 41 001255 00 Rev 03 ...

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