Receiving a call
12
Diverting calls to another extension
You want to divert the party to another extension without answering the call.
Intercepting a call intended for another extension
You can pick up calls intended for another extension when its designated user is absent.
To pick up a call for a phone in your group
*
:
You are part of a call pick up group*, i.e. all the persons
in this group can quickly take calls from a ringing phone of
their group.
One of the phones of the group is ringing:
1 - Pick up the handset.
2 - Press the
Pickup
Fox key
.
3 - Press the
Group
Fox key.
-> You can talk to the contact of the intercepted terminal.
To pick up a call meant for any phone:
You can pick up the call on a phone when its designated user is
absent.
1 - Pick up the handset.
2 - Press the Pickup Fox key
.
3 - Press the
Extens.
Fox key.
Deflect
1 - Press the
Deflect
Fox key.
2 - Next, enter the number of the extension to which you want to
divert the call.
Note:
You can also search an internal name or use the pre-pro-
grammed keys.
-> The internal contact is called back automatically.
* Depending on the programming performed by the system operator.
☛
Pickup
Group
Pickup
Extens.