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Aastra 480I CT, Administrator'S Manual

The Aastra 480I CT is a cutting-edge communication device designed for seamless business operations. For comprehensive control and configuration guidance, the free Administration Manual is available for download from manualshive.com. Access the manual today to unlock the full potential of this exceptional product.

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41-001129-00 Rev 09, Release 1.4.1

9-1

T

roubleshooting

Chapter 9

Troubleshooting

About this chapter

Introduction

This chapter describes tasks that a system administrator can perform on the IP 
phones for troubleshooting purposes. It also includes answers to questions you 
may have while using the IP phones.

Topics

This chapter covers the following topics:

Topic

Page

Troubleshooting

page 9-2

Troubleshooting Solutions

page 9-6

Why does my phone display “Application missing”?

page 9-6

Why does my phone display the “No Service” message?

page 9-7

Why does my phone display "Bad Encrypted Config"?

page 9-7

Why is my phone not receiving the TFTP IP address from the DHCP 
Server?

page 9-8

How do I restart the IP phone?

page 9-9

How do I set the IP phone to factory default?

page 9-11

How to reset a user’s password?

page 9-14

Summary of Contents for 480I CT

Page 1: ...Administrator Guide Release 1 4 1 SIP IP PHONE 480i 480i CT 9112i 9133i 41 001129 00 Rev 09 ...

Page 2: ...ful use While every effort has been made to ensure accuracy Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation The information contained in this documentation is subject to change without notice Copyright 2005 2006 Aastra Telecom www aastra com All Rights Reserved ...

Page 3: ...cribe translate or reduce to electronic medium or machine readable form or language derive source code without the express written consent of the Seller and its Suppliers or disseminate or otherwise disclose the Software to third parties All Software furnished hereunder whether or not part of firmware including all copies thereof are and shall remain the property of Seller and its Suppliers and ar...

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Page 5: ...ation 1 3 Description 1 3 Installation Considerations 1 3 Installation Requirements 1 4 Configuration Server Requirement 1 5 Firmware and Configuration Files 1 6 Description 1 6 Configuration File Precedence 1 7 Configuration Methods 1 7 Installing the Firmware Configuration Files 1 8 Chapter 2 Configuration Interface Methods About this chapter 2 1 IP Phone UI 2 2 Options Key 2 2 Aastra Web UI 2 5...

Page 6: ...Phone Status 3 6 Basic Preferences Aastra Web UI 3 10 Network 3 12 Line Settings 3 19 Configuration Server Settings 3 21 Firmware Update Features 3 22 3 22 Chapter 4 Configuring the IP Phones About this chapter 4 1 Overview 4 3 Basic Network Settings 4 4 DHCP 4 4 Configuring Network Settings Manually 4 7 Configuration Server Protocol 4 10 Configuring the Configuration Server Protocol 4 10 Advanced...

Page 7: ... Busy Lamp Field BLF 480i 480i CT 9133i only 5 26 Directed Call Pickup BLF Call Interception 480i 480i CT 9133i 5 32 BLF Subscription Period 480i 480i CT 9133i 5 35 Do Not Disturb DND 5 37 Bridged Line Appearance BLA 480i 480i CT 9133i only 5 39 Park Calls Pick Up Parked Calls 5 45 Last Call Return lcr Sylantro Servers only 5 58 Call Forwarding 5 63 Callers List 5 70 Missed Calls Indicator 5 74 Di...

Page 8: ...6 5 Update Caller ID During a Call 6 6 Boot Sequence Recovery Mode 6 7 Auto discovery Using mDNS 6 8 Single Call Restriction 480i CT only 6 9 Chapter 7 Encryption and the IP Phone About this chapter 7 1 Encryption and the IP Phone 7 2 Configuration File Encryption Method 7 2 Procedure to Encrypt Decrypt Configuration Files 7 3 Chapter 8 Firmware Upgrade About this chapter 8 1 Upgrading the Firmwar...

Page 9: ...ix A Configuration Parameters About this appendix A 1 Setting Parameters in Configuration Files A 4 Operational Basic and Advanced Parameters A 5 Network Settings A 5 Password Settings A 8 Aastra Web UI Settings A 10 Configuration Server Settings A 10 Type of Service ToS DSCP Settings A 17 Virtual Local Area Network VLAN Settings A 18 Network Address Translation NAT Settings A 21 Time Server Setti...

Page 10: ...82 Audio Transmit and Receive Gain Adjustment Settings A 85 Directed Call Pickup BLF Call Interception Settings A 88 BLF Subscription Period Settings A 89 Hard Key Parameters A 90 Softkey Programmable Key Parameters A 93 Softkey Settings for 480i and 480i CT A 94 Programmable Key Settings for 9112i and 9133i A 100 Advanced Operational Parameters A 103 MAC Address Line Number A 103 Blind Transfer S...

Page 11: ...3i Sample Configuration File D 36 Appendix E Sample BLF Softkey Settings About this appendix E 1 Sample BLF Softkey Settings E 2 Asterisk BLF E 2 BroadSoft BroadWorks BLF E 3 Appendix F Sample Multiple Proxy Server Configuration About this appendix F 1 Multiple Proxy Server Configuration F 2 Appendix G Creating an XML Application About this appendix G 1 How to Create an XML Application G 2 XML for...

Page 12: ... Release 1 4 1 Contents Directory Object Directory List Screen 480i only G 12 Status Message Object Idle Screen G 14 Execute Commands Object for executing XML commands G 17 HTTP Post G 19 XML Schema File G 22 Limited Warranty ...

Page 13: ...Audience This guide is for network administrators system administrators developers and partners who need to understand how to operate and maintain the IP phone on a SIP network It also provides some user specific information This guide contains information that is at a technical level more suitable for system or network administrators Prior knowledge of IP Telephony concepts is recommended Note Fe...

Page 14: ... the phone Model 480i 480i CT 9112i 9133i SIP IP Phone Administrator Guide explains how to set the phone up on the network as well as advanced configuration instructions for the SIP IP phone This guide contains information that is at a technical level more suitable for a system or network administrator Model specific SIP IP Phone User Guides explains the most commonly used features and functions f...

Page 15: ...iguring the IP Phone Chapter 4 Operational information about the IP Phones Chapter 5 Advanced operational information about the IP Phones Chapter 6 Encryption information Chapter 7 Firmware upgrade information Chapter 8 Troubleshooting solutions Chapter 9 Configuration parameters Appendix A Configuration server setup Appendix B Configuring the IP Phones at the Asterisk PBX Appendix C Sample config...

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Page 17: ...ne Models and provides information about installing the IP phone firmware It also describes the firmware and configuration files that the IP phone models use for operation Topics This chapter covers the following topics Topic Page IP Phone Models page 1 2 Firmware Installation Information page 1 3 Firmware and Configuration Files page 1 6 ...

Page 18: ...rol Protocol MGCP The 480i CT offers the base phone along with a cordless extension References For more information about the features and installation requirements see the SIP IP Phone Installation Guide for your specific model The following illustration shows the types of IP Phone Models Conf Services Xfer Icom Conf Services Xfer Icom Swap Options Directory Delete Save Mute Xfer Conf Options Dir...

Page 19: ...ver setup you may have the IP phone may download a firmware version automatically or you may need to download it manually Installation Considerations The following considerations must be made before connecting the IP phone to the network If you are planning on using dynamic IP addresses make sure a DHCP server is enabled and running on your network If you are not planning on using dynamic IP addre...

Page 20: ...ation files The IP phone must be configured for a specific type of protocol to use TFTP is enabled by default You can configure the following protocols on the IP phone TFTP Trivial File Transfer Protocol FTP File Transfer Protocol HTTP Hypertext Transfer Protocol A 802 3 Ethernet Fast Ethernet LAN Category 5 5e straight through cabling Power over Ethernet PoE power supply optional accessory necess...

Page 21: ...one is to have a configuration server The configuration server allows you to Store the firmware images that you need to download to your IP phone Stores configuration files for the IP phone Stores the software when performing software upgrades to the IP phone Reference For setting up your configuration server as a TFTP server see Appendix B Configuration Server Setup ...

Page 22: ...he IP phone may download a firmware version and configuration files automatically or you may need to download it manually The firmware consists of a single file called phone model st The configuration files consist of two files called aastra cfg mac cfg The following table provides the firmware for each Aastra IP phone model Note Automatic download is dependant on your configuration server setup I...

Page 23: ...phone software 2 Values downloaded from the configuration server 3 Values stored locally on the phone The last values to be applied to the phone configuration are the values that take effect For example if a parameter s value is set in the local configuration via Aastra Web UI or IP phone UI and the same value was also set differently in one of the mac cfg aastra cfg files on the configuration ser...

Page 24: ...n files Step Action 1 If DHCP is disabled manually enter the configuration server s IP address For details on setting DHCP see Chapter 4 the section DHCP on page 4 4 2 Copy the firmware file phone model st to the root directory of the configuration server The IP phone accepts the new firmware file only if it is different from the firmware currently loaded on the IP phone Note The phone model attri...

Page 25: ...duction This chapter describes the methods you can use to configure the IP phones Topics This chapter covers the following topics Note Features characteristics requirements and configuration that are specific to a particular IP phone model are indicated where required in this guide Topic Page IP Phone UI page 2 2 Aastra Web UI page 2 5 ...

Page 26: ...eys on page 5 9 You can also refer to your model specific IP Phone User Guide Options Key The Options key allows you to access the Options List of each phone model Accessible options in this list are for both user and administrator use An administrator must enter a password for administrator options This document describes the administrator options only For a description of the user options in the...

Page 27: ...l Xfer Conf Options Save Delete Directory Mute Swap ABC DEF GHI JKL MNO PQRS TUV WXYZ 1 4 3 6 2 5 7 9 8 0 9112i Options Key Xfer Conf L2 L3 L1 Options Save Delete Directory Mute ABC DEF GHI JKL MNO PQRS TUV WXYZ 1 4 3 6 2 5 7 9 8 0 9133i 480 Conf Services Xfer Icom ABC DEF GHI JKL MNO PQRS TUV WXYZ 1 4 3 6 2 5 7 9 8 0 Goodbye Options Hold Redial i L1 L2 L3 L4 480i 480i CT 480i CT Handset Options K...

Page 28: ...ey at any time to save the changes and exit the current option 6 Press the Cancel softkey press 3 or press y at any time to exit without saving changes Step Action 1 Press the  key to enter the Options List when the phone is not in use 2 Use the scroll keys  and Ï to scroll the options 3 To select and change an option press the r keys 4 Press y when done Step Action 1 Press the Options key on th...

Page 29: ...g the Aastra Web UI Use the following procedure to access the Aastra Web UI Step Action 1 Open your web browser and enter the phone s IP address or host name into the address field 2 At the prompt enter your username and password and click The Network Status window displays for the IP phone you are accessing Note For an administrator the default user name is admin and the password is 22222 For a u...

Page 30: ... The following categories display in the side menu of the Aastra Web UI Status Operation Basic Settings Advanced Settings Status The Status section displays the network status and the MAC address of the IP phone It also displays hardware and firmware information about the IP phone The information in the Network Status window is read only IP address or host name Logout button 480i Network Status Wi...

Page 31: ...ys and load XML applications Handset Keys 480i CT only Allows you to configure up to 15 softkeys on the handset Directory Allows you to copy the Callers List and Directory List from your IP phone to your PC Reset Allows you to restart the IP phone when required Heading Description Preferences Allows you to set General specifications on the IP phone such as idle display name local dial plan park an...

Page 32: ...SIP settings and Real time Transport Protocol RTP settings that apply to all lines on the IP phone Lines 1 through 9 480i 480i CT and 9133i only Allows you to set SIP authentication settings SIP network settings and DTMF method to use on a specific line Configuration Server Allows you to set the protocol to use on the configuration server TFTP default FTP or HTTP configure automatic firmware and c...

Page 33: ... disable the Aastra Web UI To disable the Aastra Web UI Configuration Files Step Action 1 Using a text based editing application open the mac cfg file if you want to disable the Web UI on a single phone Open the aastra cfg file to disable the Web UI on all phones 2 Enter the following parameter web interface enabled 0 Note A value of zero 0 disables the Web UI on the phone A value of 1 enables the...

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Page 35: ...e values This chapter provides information about the Administrator options Topics This chapter covers the following topics Note Specific options are configurable only via the IP Phone UI and or Aastra Web UI and or configuration files See Chapter 4 Configuring the IP Phones for more information about configuring each option Topic Page Administrator Level Options page 3 3 IP Phone UI Options page 3...

Page 36: ...About this chapter 3 2 41 001129 00 Rev 09 Release 1 4 1 IP Phone Administrator Guide Administrator Options Configuration Server Settings page 3 21 Firmware Update Features page 3 22 Topic Page ...

Page 37: ...n and the default password is 22222 IP Phone UI Options The following are administrator options in the Options List on the IP phone UI Phone Status Factory Default Network SIP Settings Reference For information about all other user options in the Options List see your model specific SIP IP Phone User Guide For procedures on configuring the IP phone via the IP phone UI see Chapter 4 Configuring the...

Page 38: ...IP Line Settings Configuration Server Firmware Update Troubleshooting Reference For information about all other user options see your model specific SIP IP Phone User Guide For procedures on configuring the IP phone via the Aastra Web UI see Chapter 4 Configuring the IP Phones Configuration File Options A system administrator can enter specific parameters in the configuration files to configure th...

Page 39: ...ver this Administrator Guide refers to configuring parameters using the configuration files Configuration files Step Action 1 Using a text based editing application open the configuration file for the phone for which you want to configure the directory list either aastra cfg mac cfg or both 2 Enter the required configuration parameters followed by the applicable value For example directory 1 compa...

Page 40: ...et the phone using the IP phone UI or the Aastra Web UI Phone Status via IP Phone UI In the IP phone UI the Phone Status options are available to the user and the administrator and do not require a password entry However the Restore Defaults option 9112i 9133i and the Factory Default option 480i 480i CT are for administrator use only 9112i 9133ii Phone Status 1 Network Port 2 Firmware Version 3 Re...

Page 41: ...isplays the IP and MAC address of the phone These fields are read only Network Status 480i and 480i CT only Displays the network status of the Ethernet ports at the back of the phone You can also view the phone s IP and MAC addresses These fields are read only Firmware Version Displays information about the firmware that is currently installed on the IP phone Restart Phone This option lets you reb...

Page 42: ... for all of the settings in the aastra cfg mac cfg and local configuration Performing this option results in losing all user modified settings The Config Only option resets the settings on the local IP phone configuration only Phone Status via Aastra Web UI In the Aastra Web UI the Network Status Hardware Information and Firmware Information options are read only and available for viewing by the u...

Page 43: ...rrently installed on the IP phone Information in this field includes Firmware Version Firmware Release Code Boot Version Release Date Time Factory Default Feature A user and administrator can restart the phone at Operation Reset Phone However only an administrator has access to restoring factory defaults to the IP phone at Operation Reset Current Settings There are two options for setting factory ...

Page 44: ...ter you pick up the handset or press a key to make a call Digit Timeout Represents the time in seconds to configure the timeout between consecutive key presses Park Call users and admin The parking of a live call to a specific extension Pickup Parked Call users and admin Picking up a parked call at the specified extension Incoming Outgoing Intercom Calls Specifies whether the IP phone or the serve...

Page 45: ...s as speedial keys Priority Alerting Enabling disabling priority alert by setting specific ring tones for types of calls Group External Internal Emergency Priority Directed Call Pickup Enabling disabling of directed call pickup feature and the playing of a ring tone splash References For more information about each of these features see Chapter 5 Operational Features ...

Page 46: ...may populate the following fields as read only IP Address Subnet Mask Gateway Broadcast Address Domain Name Servers DNS Trivial File Transfer Protocol TFTP Server and Timer Servers IP Address IP address of the IP phone To assign a static IP address disable DHCP Subnet Mask Subnet mask defines the IP address range local to the IP phone To assign a static subnet mask disable DHCP Gateway The IP addr...

Page 47: ...vice that enforces NAT Default is 0 Nortel NAT Traversal Enabled Enables or disables the phone to operate while connected to a network device that enforces NAT Valid values are 0 No or 1 Yes Default is 0 No Nortel NAT Timer seconds The interval in seconds that the phone sends SIP ping requests to the Nortel proxy Default is 30 NTP Time Servers Enables or disables the time server This parameter aff...

Page 48: ... under Network Settings Reference For more information about VLAN see Chapter 4 the section Virtual LAN optional on page 4 22 SIP Settings The following paragraphs describe the SIP parameters you can configure on the IP phone SIP configuration consists of configuring Basic SIP Authentication Settings Basic SIP Network Settings Advanced SIP settings RTP Settings Note Specific parameters are configu...

Page 49: ...characters Configurable on a global and per line basis Authentication Name Authorization name used in the username field of the Authorization header field of the SIP REGISTER request Valid values are up to 20 alphanumeric characters Configurable on a global and per line basis Password Password used to register the IP phone with the SIP proxy Valid values are up to 20 alphanumeric characters Passwo...

Page 50: ...ges Default is 0 Configurable on a global and per line basis Registrar Server Registrar IP in the configuration files IP address of the SIP registrar Up to 64 alphanumeric characters Enables or disables the phone to be registered with the Registrar When Register is disabled globally the phone is still active and you can dial using username and IP address of the phone A message No Service displays ...

Page 51: ...e uses to send periodic re INVITE requests to keep a session alive The proxy uses these re INVITE requests to maintain the status of the connected sessions See RFC4028 for details Default is 0 Timer 1 and Timer 2 The time in milliseconds that applies to an IP phone session These timers are SIP transaction layer timers defined in RFC 3261 Timer 1 is an estimate of the round trip time RTT Timer 2 re...

Page 52: ...e via IP phone UI Enables or disables basic codecs Enabling this parameter allows the IP phone to use the basic Codecs when sending receiving RTP packets Valid values are 0 disabled and 1 enabled Default is 0 disabled Force RFC2833 Out of Band DTMF not configurable via IP phone UI Enables or disables out of band DTMF Enabling this parameter forces the IP phone to use out of band DTMF according to ...

Page 53: ...or can configure multiple lines on the IP phone with the same configuration global or a different configuration per line The following table provides the number of lines available for each IP phone model A user or administrator can then assign the line to a specific softkey 480i 480i CT or programmable key 9112i 9133i The available softkeys also depends on the IP phone model as shown in the follow...

Page 54: ...3i XML flash park pickup empty 480i 480i CT References For more information about configuring lines on the IP phone see Appendix A the section SIP Basic Per Line Settings on page A 43 and DTMF Per Line Settings on page A 60 For information about configuring softkeys see Chapter 5 the section Softkeys Programmable Keys on page 5 12 For more information about softkey functions see Appendix A the sec...

Page 55: ...e FTP server Set this option if FTP is the download protocol selected If you enter a network host name DNS must also be set HTTP Server IP address of the HTTP server You can also assign an HTTP path to the HTTP server Set this option if HTTP is the download protocol selected Mode not configurable via IP phone UI Enables and disables the IP phone to be updated automatically auto resync once a day a...

Page 56: ...ocol configured on the IP phone to download configuration files and firmware You can download the firmware stored on the configuration server in one of three ways Manual firmware update using the Aastra Web UI TFTP only Manual update of firmware and configuration files by restarting the phone via the IP phone UI or the Aastra Web UI Automatic update of firmware configuration files or both at a spe...

Page 57: ...applicable Topics This chapter covers the following topics Topic Page Overview page 4 3 Basic Network Settings page 4 4 DHCP page 4 4 Configuring Network Settings Manually page 4 7 Configuration Server Protocol page 4 10 Configuring the Configuration Server Protocol page 4 10 Advanced Network Settings page 4 15 Network Address Translation NAT page 4 15 Configuring Nortel NAT optional page 4 17 Con...

Page 58: ...01129 00 Rev 09 Release 1 4 1 IP Phone Administrator Guide Configuring the IP Phones Network Time Servers page 4 32 Session Initiation Protocol SIP Settings page 4 38 Real time Transport Protocol RTP Settings page 4 50 Topic Page ...

Page 59: ...password To configure the phone using the Aastra Web UI you must enter an administrator user name and password References For configuring the IP phone at the Asterisk IP PBX see Appendix C Configuring the IP Phone at the Asterisk IP PBX For sample configuration files see Appendix D Sample Configuration Files These sample files include basic parameters required to register the IP phone at the PBX N...

Page 60: ...NS Broadcast Address Network Time Protocol Server IP Address TFTP Server Name The network administrator chooses which of these parameters if any are supplied to the IP phone by the DHCP server The administrator must configure the phone manually to provide any required network parameters not supplied by the DHCP server Note For DHCP to automatically populate the IP address or domain name for the TF...

Page 61: ...t in the configuration files see Appendix A the section Network Settings on page A 5 IP Phone UI Step Action 1 For 9112i 9133i Press Ion the phone to enter the Options List For 480i 480i CT Press on the phone to enter the Options List 2 For 9112i 9133i Select Network Settings For 480i 480i CT Select Network 3 Select option DHCP 4 Press Change to set Use DHCP to Yes enable or No disable 5 For 9112i...

Page 62: ... IP Phone Administrator Guide Configuring the IP Phones Aastra Web UI Step Action 1 Click on Advanced Settings Network Basic Network Settings 2 Enable the DHCP field by checking the check box Disable this field by unchecking the box 3 Click to save your settings ...

Page 63: ... Aastra Web UI Configuration Files For specific parameters you can set in the configuration files see Appendix A the section Network Settings on page A 5 IP Phone UI Step Action 1 For 9112i 9133i Press Ion the phone to enter the Options List For 480i 480i CT Press on the phone to enter the Options List 2 For 9112i 9133i Select Network Settings For 480i 480i CT Select Network 3 Select IP Address an...

Page 64: ... For 9112i 9133i Press Set to save the changes For 480i 480i CT Press Done to save the changes The IP phone is manually configured You can now continue configuring the IP phone if required using the IP Phone UI Aastra Web UI Step Action 1 Click on Advanced Settings Network Basic Network Settings 2 Enter an IP address of the phone in the IP Address field IP Phone UI Step Action ...

Page 65: ...the Subnet Mask field 4 Enter a gateway address in the Gateway field 5 Enter a Primary DNS in the Primary DNS field and or a secondary DNS in the Secondary DNS field 6 Click to save your settings The IP phone is manually configured You can now continue configuring the IP phone if required using the Aastra Web UI Aastra Web UI Step Action ...

Page 66: ...tra Web UI Configuring the Configuration Server Protocol Use the following procedure to configure the configuration server protocol Note For DHCP to automatically populate the IP address or domain name for the TFTP server your DHCP server must support Option 66 For more information see this chapter the section DHCP on page 4 4 Configuration Files For specific parameters you can set in the configur...

Page 67: ...se HTTP The IP phone uses the protocol you select to download new firmware and configuration files from the configuration server 5 For 9112i 9133i Press Set to save the changes For 480i 480i CT Press Done to save the changes 6 From the Network Settings menu select TFTP Server FTP Server or HTTP Server depending on which protocol you configured in Step 4 IP Phone UI Step Action ...

Page 68: ...s enabled you must also enter an IP address or qualified domain name for the alternate TFTP server FTP Select FTP Server Enter the IP address of the FTP server Press Done Optional You can enter a username and password for accessing the FTP server if required Select FTP Username Enter a username for accessing the FTP server Press Done Select FTP Password Enter a password for accessing the FTP serve...

Page 69: ...ave the changes For 480i 480i CT Press Done to save the changes 9 Press Done to finish configuring the configuration server protocol for the IP phone Note The session prompts you to restart the IP phone to apply the configuration changes 10 Select Restart Aastra Web UI Step Action 1 Click on Advanced Settings Configuration Server IP Phone UI Step Action ...

Page 70: ...P Server field Optional You can also configure an alternate TFTP server if required If Use Alternate TFTP is enabled you must also enter an IP address or qualified domain name for the alternate server in the Alternate TFTP field FTP Enter an IP address in the FTP Server field Optional You can enter a username and password for accessing the FTP server if required Enter a user name for a user that w...

Page 71: ...S using the Aastra Web UI or the configuration files Network Address Translation NAT The protocols used by all IP phones do not interoperate completely with Network Address Translation NAT For the Aastra IP phones specific configuration parameters allow the phone to operate while connected to a network device that enforces NAT The following is a sample network using a NAT proxy and relevant IP pho...

Page 72: ...egistrars The phone at IP address 10 10 10 30 is configured to register with the proxy at 63 251 195 30 Because this proxy registrar is not a Nortel proxy and has no SBC or ALG functionality the configuration must additionally include the sip nat ip and sip nat port settings that contain the public ip address of the NAT router and the port used for call signaling messages This information is embed...

Page 73: ... active A SIP Nortel NAT timer is the interval in seconds default is 60 that the phone sends SIP ping requests to the Nortel proxy Configuring Nortel NAT optional You can configure Nortel NAT using the configuration files the IP phone UI or the Aastra Web UI Configuration Files For specific parameters you can set in the configuration files see Appendix A the section Network Address Translation NAT...

Page 74: ...set Yes enable or No disable for NAT on a Nortel network For 480i 480i CT Press Change to set Yes enable or No disable for NAT on a Nortel network 7 For 9112i 9133i Press Set to save the changes For 480i 480i CT Press Done to save the changes Aastra Web UI Step Action 1 Click on Advanced Settings Network Advanced Network Settings IP Phone UI Step Action ...

Page 75: ...nter a time in seconds in the Nortel NAT timer field Valid values are 0 to 2147483647 Default is 60 4 Click to save your settings Note The session prompts you to restart the IP phone to apply the configuration settings 5 Select Operation Reset and click Configuration Files For specific parameters you can set in the configuration files see Appendix A the section Network Address Translation NAT Sett...

Page 76: ... NAT Settings 5 Select NAT IP 6 Enter a public IP address of your NAT device in dotted decimal format 7 Press Done to save the NAT setting 8 Select NAT Port 9 Enter the public SIP signalling port number of your NAT device 10 For 9112i 9133i Press Set to save the changes For 480i 480i CT Press Done to save the changes IP Phone UI Step Action ...

Page 77: ...a Web UI Step Action 1 Click on Advanced Settings Network Advanced Network Settings 2 Enter a NAT IP address in the NAT IP field 3 Enter a NAT port in the NAT Port field 4 Click to save your settings Note The session prompts you to restart the IP phone to apply the configuration settings 5 Select Operation Reset and click ...

Page 78: ... Ethernet port By configuring specific VLAN parameters the IP phones have the capability of adding and removing tags and processing the ID and priority information contained within the tag VLAN on the IP phones is disabled by default When you enable VLAN the IP phone provides defaults for all VLAN parameters If you choose to change these parameters you can configure them using the configuration fi...

Page 79: ...ifferent levels of network performance Port 0 is the Ethernet connected to the network Port 1 is the Ethernet used for passthrough to a PC port 1 is not available on 9112i Differentiated Service DiffServ QoS is class based where some classes of traffic receive preferential handling over other traffic classes The Differentiated Services Code Point DSCP value is stored in the first six bits of the T...

Page 80: ...lts in corresponding default VLAN priorities of 3 for SIP 4 for RTP and 4 for RTCP based on the settings in the table DSCP Range VLAN Priority on page 4 25 You can change the default parameters by modifying just the DSCP values just the VLAN priority values or by modifying all values The following table shows the DSCP range VLAN piority mapping Notes 1 In order for the software to successfully mai...

Page 81: ...the IP phone DSCP Range VLAN Priority 0 7 0 8 15 1 16 23 2 24 31 3 32 39 4 40 47 5 48 55 6 56 63 7 Protocol Name Default DSCP Values in the ToS Field rtp 32 rtcp 32 sip 24 Note ToS DSCP is enabled by default The SIP RTP and RTCP parameters show defaults of 24 32 and 32 respectively Use the following procedures to change these settings if required Configuration Files For specific parameters you can...

Page 82: ...r RTCP and enter a value from 0 to 63 Note If you change the ToS DSCP setting for a Protocol and VLAN is enabled you will need to map the applicable priority to the Protocol setting as shown in the table DSCP Range VLAN Priority on page 4 25 For more information see the section Configuring VLAN optional on page 4 28 5 Press Done to save the changes 6 Press Done 2 more times to return to the Option...

Page 83: ... value from 0 to 63 Note If you change the ToS DSCP setting for a Protocol and VLAN is enabled you will need to map the applicable priority to the Protocol setting as shown in the table DSCP Range VLAN Priority on page 4 28 For more information see the section Configuring VLAN optional on page 4 28 3 Click to save your settings Note The session prompts you to restart the IP phone to apply the conf...

Page 84: ...les see Appendix A the section Virtual Local Area Network VLAN Settings on page A 18 IP Phone UI Step Action 1 For 9112i 9133i Press Ion the phone to enter the Options List For 480i 480i CT Press on the phone to enter the Options List 2 Select Network 3 Select VLAN To globally enable disable VLAN and set priority for non IP packets 4 Select VLAN Enable and press Change to set VLAN Enable to Yes or...

Page 85: ... save the changes 17 Press Done again to return to the VLAN Settings menu To set VLAN ID and priority for Port 1 passthrough port 18 Select Passthrough 19 Select VLAN ID and enter a value from 1 to 4094 to specify the VLAN ID of Port 1 20 Press Done to save the change 21 Select Priority 22 Select a VLAN priority value from 0 to 7 for Port 1 23 Press Done to save the change 24 Press Done 3 more tim...

Page 86: ...he check box 3 With VLAN enabled select the priority 0 to 7 for non IP packets in the Priority Non IP Packet field To set VLAN ID and priority for Port 0 4 For Port 0 enter a VLAN ID value from 1 to 4094 in the VLAN id field 5 Choose a VLAN Protocol SIP Priority RTP Priority and or RTCP Priority and select a priority for the associated Protocol To set VLAN ID and priority for Port 1 passthrough po...

Page 87: ...elease 1 4 1 4 31 Configuring the IP Phones Configuring the IP Phones 8 Click to save your changes Note The session prompts you to restart the IP phone to apply the configuration settings 9 Select Operation Reset and click Aastra Web UI Step Action ...

Page 88: ...ring NTP Servers optional Use the following procedure to enable disable and configure the NTP servers using the configuration files Use the following procedure to enable disable the NTP server using the IP Phone UI Note The IP phones support NTP version 1 Configuration Files For specific parameters you can set in the configuration files see Appendix A the section Time Server Settings on page A 23 ...

Page 89: ...For 9112i 9133i Press Change to enable the Time Server For 480i 480i CT Press Enable to enable the Time Server 5 For 9112i 9133i Press Set to save the change For 480i 480i CT Press Done to save the change Aastra Web UI Step Action 1 Click on Advanced Settings Network Advanced Network Settings 2 Enable the NTP Time Servers field by checking the check box Disable this field by unchecking the box IP ...

Page 90: ... IP phones 3 Enter an IP address or qualified domain name in the Time Server 1 Time Server 2 and or Time Server 3 field s to specify the location of the NTP time server Note To enable disable time serving set the time date format and set the time zone see Time Server Settings on page A 23 These parameters can be set using the configuration files only 4 Click to save your changes Feature Method of ...

Page 91: ...phone 5 For 9112i 9133i Press to toggle the am pm option and then press Set For 480i 480i CT Press Done to save the time you entered 6 Select Time Format Valid values are 12hr and 24hr Note The default Time Format is 12hr 7 For 9112i 9133i Press Change to change the Time Format to 24hr For 480i 480i CT Press Change to toggle between 24hr and 12hr format 8 For 9112i 9133i Press Set to save the Time...

Page 92: ... YY MMM DD Note The default Date Format is WWW MMM DD Day of Week Month Day 14 For 9112i 9133i Press Set to save the Date Format For 480i 480i CT Press Done save the Date Format Set Time Zone 15 Select Time Zone 16 For 9112i 9133i Press to display a list of Time Zone options 17 Select a Time Zone from the list of options For valid values see Appendix A the section Time and Date Settings on page A ...

Page 93: ...ght Savings 20 Select a Daylight Savings time from the list of options Valid values are OFF 30 min summertime 1 hr summertime automatic Note The default for Daylight Savings is Automatic 21 For 9112i 9133i Press Set to save the Daylight Savings value you selected For 480i 480i CT Press Done save the Daylight Savings value you selected IP Phone UI Step Action ...

Page 94: ...r line SIP settings on the IP phone The IP phone UI configures global SIP settings only The following tables identify the SIP global and per line authentication and network parameters on the IP phones SIP Global Parameters Configuration File Parameters Aastra Web UI Parameters SIP Global Authentication Parameters sip screen name sip user name sip display name sip auth name sip password sip bla num...

Page 95: ...name sip lineN user name sip lineN display name sip lineN auth name sip lineN password sip lineN bla number sip lineN mode sip lineN vmail Screen Name Phone Number Caller ID Authentication Name Password BLA Number Line Mode SIP Per Line Network Parameters sip lineN proxy ip sip lineN proxy port sip lineN backup proxy ip sip lineN backup proxy port sip lineN outbound proxy sip lineN outbound proxy ...

Page 96: ...ne3 proxy port 0 Line3 specifies per line values for proxy IP address and proxy port so the phone uses those parameter values for SIP calls made on that line However because those parameters are part of the SIP network block the phone does not apply any of the global SIP network block parameters So even though the global parameters configure a SIP registrar Line3 on the phone ignores all global ne...

Page 97: ...Outgoing calls and the previously mentioned subscriptions behave the same as registrations where the primary proxy is tried before the backup You can configure the backup SIP proxy on a global or per line basis via the configuration files or the Aastra Web UI SIP Server SRV Lookup The SIP SRV Lookup feature allows you to configure the IP phone to perform a DNS server lookup on a SIP proxy a SIP re...

Page 98: ...an configure SIP settings using the configuration files the IP Phone UI or the Aastra Web UI Note To configure the SIP settings per line use the configuration files or the Aastra Web UI The 9112i has only one line available to configure SIP settings Configuration Files For specific parameters you can set in the configuration files see Appendix A the section SIP Basic Global Settings on page A 35 o...

Page 99: ...the register request is not sent the No Service message does not display and the message waiting indicator MWI does not come on 6 Select Registrar Port and enter a port number for accessing the SIP registrar server 7 Select Register and press Change to set Register to Yes enable or No disable This parameter enables disables the IP phone to register on the network 8 Select User Name to enter the us...

Page 100: ...rk Settings 4 44 41 001129 00 Rev 09 Release 1 4 1 IP Phone Administrator Guide Configuring the IP Phones Aastra Web UI Step Action 1 For global configuration click on Advanced Settings Global SIP Basic SIP Settings ...

Page 101: ...of the IP phone 4 In the Caller ID field enter the phone number of the IP phone 5 In the Authentication Name field enter the name used in the username field of the Authorization header of the SIP REGISTER request 6 In the Password field enter the password used to register the IP phone with the SIP proxy 7 In the BLA Number field enter the Bridge Line Appearance BLA number to be shared across all I...

Page 102: ...ssages to be sent to the outbound proxy server 15 In the Registrar Server field enter an IP address or fully qualified host name for the SIP registrar server A global value of 0 0 0 0 disables registration However the phone is still active and you can dial using username ip address of the phone If the Registrar IP address is set to 0 0 0 0 for a per line basis i e line 1 line 2 etc then the regist...

Page 103: ...end line see Chapter 6 sip session timer sip T1 timer sip T2 timer sip transaction timer sip transport protocol sip registration retry timer sip registration timeout retry timer sip registration renewal timer sip blf subscription period see Chapter 5 Explicit MWI Subscription Explicit MWI Subscription Period Send MAC Address in REGISTER Message see Chapter 6 Send Line Number in REGISTER Message se...

Page 104: ...age Waiting Indicator MWI LED or display icon tells the user there is a message on the IP Phone 3 If you enable the Explicit MWI Subscription field then in the Explicit MWI Subscription Period field enter the requested duration in seconds before the MWI subscription times out The phone re subscribes to MWI before the subscription period ends Default is 86400 4 In the Session Timer field enter the ...

Page 105: ...ort Protocol field select a transport protocol to use when sending SIP Real time Transport Protocol RTP packets Valid values are User Datagram Protocol UDP Transmission Control Protocol TCP or both 8 In the Registration Failed Retry Timer field enter the amount of time in seconds that the phone waits between registration attempts when a registration is rejected by the registrar Valid values are 30...

Page 106: ...air of ports for each media stream On the Aastra IP phone the initial port used as the starting point for RTP RTCP port allocation can be configured using RTP Port Base The default RTP base port on the IP phones is 3000 For example if the RTP base port value is 5000 the first voice patch sends RTP on port 5000 and RTCP on port 5001 Additional calls would then use ports 5002 5003 etc You can config...

Page 107: ...e following table lists the default settings for bit rate algorithm packetization time and silence suppression for each Codec based on a minimum packet size Default Codec Settings You can enable the IP phones to use a default basic codec set which consists of the set of codecs and packet sizes shown above Or you can instead configure a custom set of codecs and attributes instead of using the defau...

Page 108: ...ransfer of the the RTP stream You enter the ptime values for the customized Codec list in milliseconds See table below Silsupp is used to enable or disable silence suppression Voice Activity Detection VAD on the IP phones is used to determine whether each individual packet contains useful speech data Enabling silsupp results in decreased network bandwidth by avoiding sending RTP packets for any fr...

Page 109: ... the DTMF method that the phone uses to send DTMF digits from the IP phone via INFO messages You can set the DTMF method as Real Time Transport Protocol RTP SIP info or both You can configure the DTMF method on a global or per line basis using the configuration files or the Aastra Web UI Silence Suppression In IP telephony silence on a line lack of voice uses up bandwidth when sending voice over a...

Page 110: ...tion files see Appendix A the sections RTP Codec DTMF Global Settings on page A 58 DTMF Per Line Settings on page A 60 Silence Suppression Settings on page A 61 IP Phone UI Step Action 1 For 9112i 9133i Press Ion the phone to enter the Options List For 480i 480i CT Press on the phone to enter the Options List 2 Select SIP Settings 3 Select RTP Port Base to change the RTP port base setting Default ...

Page 111: ...ult is 3000 3 Enable the Basic Codecs G 711 u Law G 711 a Law G 729 field by checking the check box Disable this field by unchecking the box Enabling this parameter allows the IP phone to use the basic Codecs when sending receiving RTP packets 4 Enable the Force RFC2833 Out of Band DTMF field by checking the check box Disable this field by unchecking the box Enabling this parameter forces the IP p...

Page 112: ...DTMF Method list box Valid values are RTP SIP Info Both Note You can also configure the DTMF Method on a per line basis at Advanced Settings Line N 1 9 7 Silence suppression is enabled by default If required disable the Silence Suppression field by unchecking the check box 8 Click to save your changes 9 Select Operation Reset and click Aastra Web UI Step Action Attribute Value payload 0 for G 711 ...

Page 113: ... chapter covers the following topics Topic Page Operational Features page 5 3 User Passwords page 5 6 Administrator Passwords page 5 8 Hard Keys page 5 9 Softkeys Programmable Keys page 5 12 Suppressing DTMF Playback page 5 24 Busy Lamp Field BLF 480i 480i CT 9133i only page 5 26 Directed Call Pickup BLF Call Interception 480i 480i CT 9133i page 5 32 BLF Subscription Period 480i 480i CT 9133i page...

Page 114: ...5 74 Directory List page 5 76 Voicemail 480i 480i CT only page 5 84 XML Customized Services page 5 87 SIP Local Dial Plan page 5 107 Incoming Outgoing Intercom with Auto Answer Intercom applicable to 480i 480i CT only page 5 112 Audio Transmit and Receive Gain Adjustments page 5 116 Ring Tones and Tone Sets page 5 118 Priority Alerting page 5 124 Stuttered Dial Tone page 5 131 Call Waiting Tone pa...

Page 115: ...ppression of DTMF playback when a softkey or programmable key is pressed to dial a number Busy Lamp Field BLF 480i 480i CT 9133i only Softkey setting that allows extensions to be monitored for state changes Directed Call Pickup BLF Call Interception 480i 480i CT 9133i Allows you to enable or disable the use of the Directed Call Pickup feature BLF Subscription Period 480i 480i CT 9133i Allows you t...

Page 116: ... applications SIP Local Dial Plan Allows the IP phone to use a specific dial plan and dial plan terminator settings Also allows you to set an idle display name Incoming Outgoing Intercom with Auto Answer Intercom applicable to 480i 480i CT only Allows you to press the Icom button and enter the number you want to call to initiate an Intercom call The call can be controlled either locally phone side...

Page 117: ...ou to enable or disable the playing of a call waiting tone when a caller is on an active call and a new call comes into the phone Language Allows you to set the language to display on the IP phone UI For the 480i 9133i 9112i valid languages are English default French Spanish German and Italian For the 480i CT valid languages are English default French and Spanish Feature Description ...

Page 118: ...ures to change the user password Procedures Configuration Files For specific parameters you can set in the configuration files see Appendix A the section Password Settings on page A 8 IP Phone UI 1 Press won the phone to enter the Options List 2 Select User Password 3 Enter the current user password 4 Enter the current user password 5 Enter the new user password 6 Re enter the new user password 7 ...

Page 119: ...perational Features Aastra Web UI 1 Click on Operation User Password 2 In the Current Password field enter the current user password 3 In the New Password field enter the new user password 4 In the Confirm Password field enter the new user password again 5 Click to save your changes ...

Page 120: ...e Options key not password protected or 1 true Options key password protected If this parameter is set to 1 a user has to enter a password at the IP phone UI If the password is entered correctly the user is allowed to gain access to the Options Menu and no more password prompts display for other password protected screens If the user fails to enter the correct password in three attempts access to ...

Page 121: ...e following parameters in the configuration files redial disabled conference disabled call transfer disabled Valid values for this parameter are 0 enabled and 1 disabled If this parameter is set to 1 the key is not active and is ignored if pressed by the user For redial disabled the value of 1 does not save the dialed number to the Redial List If this parameter is set to 0 the key is active and ca...

Page 122: ... dialed out from the phone You can Press the REDIAL button twice to redial the last number dialed Press the REDIAL button once scroll the list of numbers then press the REDIAL button again to dial the number that displays on the screen This feature is static and is not configurable Use the following procedures to set the Redial and Conf keys as speeddial keys Note If you configure the Redial and C...

Page 123: ...ber in the Map Redial Key To field that the IP phone will use to speedial when the Redial key is pressed 3 Enter a number in the Map Conf Key To field that the IP phone will use to speedial when the Conf Key is pressed 4 Click to save your changes You must restart your IP phone for the changes to take affect 5 Click on Operation Reset 6 In the Restart Phone field click to restart the IP phone ...

Page 124: ...softkey For more information on BLF see the sectionn Bridged Line Appearance BLA 480i 480i CT 9133i only on page 5 39 BLF List 480i 480i CT 9133i Indicates softkey is configured for BLF list use A user can dial out on a BLF List configured softkey For more information on BLF List see the section Bridged Line Appearance BLA 480i 480i CT 9133i only on page 5 39 XML Indicates the programmable key is ...

Page 125: ...on pickup see the section Park Calls Pick Up Parked Calls on page 5 45 lcr Indicates the softkey is set to be used as a last call return key For more information on lcr see the section Last Call Return lcr Sylantro Servers only on page 5 58 empty 480i 480i CT Indicates the softkey is configured to force a blank entry on the IP phone display for a specific softkey The soft keys are added in order f...

Page 126: ...ate the softkeyN state parameter with a specific softkey In the following example the softkeyN states parameter is associated with softkey 12 softkey12 type speeddial softkey12 label voicemail softkey12 value 89 softkey12 states outgoing Notes 1 For softkey types Line DND speeddial BLF BLF List XML lcr empty applicable states are idle connected incoming outgoing 2 For softkey type Flash applicable...

Page 127: ...one UI Softkeys and programmable keys are configurable using the Aastra Web UI or the configuration files Note The empty key type allows a softkey to be removed quickly by deleting the softkey information from the configuration file Softkey Idle Connected Notes softkey1 Key 1 Key 2 Line displays for softkey1 Key 1 in connected state is the Drop key Idle and connected display as applicable softkey2...

Page 128: ...eatures The following table provides the number of softkeys and programmable keys you can configure and the number of lines available for each type of phone IP Phone Model Softkeys Available Programmable Keys Available Lines Available Handset Keys Available 480i 20 9 480i CT 20 9 15 9112i 2 1 9133i 7 9 ...

Page 129: ...mable Keys Use the following procedures to configure the softkeys and programmable keys on the IP phone Configuration Files For specific parameters you can set in the configuration files see Appendix A the section Softkey Programmable Key Parameters on page A 93 Aastra Web UI 1 For the 480i 480i CT Click on Operation Softkeys and XML ...

Page 130: ...tion Programmable Keys 9112i Screen Note Only two programmable keys are available on the 9112i 9133i Screen 2 In the Type field select the type of softkey or programmable key you want to configure Reference For available type values on each IP phone model see Appendix A the section Softkey Programmable Key Parameters on page A 93 Aastra Web UI ...

Page 131: ...r 1 5 For the 480i 480i CT and 9133i in the Line field select the line for which you want to associate the softkey or programmable key 6 For the 480i 480i CT all operational states are enabled by default The operational states display to the IP phone when a softkey is used To disable an operational state click the Idle Connected Incoming or Outgoing fields to uncheck the box 7 Click to save your c...

Page 132: ...ts line one Handset Key 1 Line 2 Line 2 key Selects line two Handset Key 2 Line 3 Line 3 key Selects line three Handset Key 3 Line 4 Line 4 key Selects line four Handset Key 4 Icom Intercom key Enter handset list to select handset to call Handset Key 5 Dir Directory key Activate directory feature Handset Key 6 Callers Callers key Activate callers feature Handset Key 7 Xfer Transfer key Activate tr...

Page 133: ...ss the y key to go back on hook Duplicate functions can exist in the feature key as there is no filtering or duplicate checking done on the handset or the base If no line keys are programmed for the feature key the handset is restricted to intercom calls only If all 12 programmable functions have been programmed to None the user is presented with a List empty message when the feature key is presse...

Page 134: ... following procedure to program the feature keys on your 480i CT Base Station and all paired handsets Aastra Web UI 1 Open your web browser and enter the phone s IP address or host name into the address field 2 At the prompt enter your username and password and click Note For a user the default user name is user and the password field is left blank 3 Click on Operation Handset Keys 4 Select the ha...

Page 135: ...on for that handset key from the Key Function field 6 Click to save the function you selected to the handset key The key programming information is sent to the 480i Base Station and to all the cordless handsets associated with that Base Station Any key programmed to None does not appear in the handset s list Aastra Web UI ...

Page 136: ...h digit as dialed in the LCD window When the suppression of DTMF playback is enabled the IP phone dials the stored number and displays the entire number immediately in the LCD window allowing the call to be dialed much faster DTMF playback suppression is disabled by default Suppressing DTMF playback can be configured using the Aastra Web UI and the configuration files Configuring Suppression of DT...

Page 137: ...eferences General 2 Enable the Suppress DTMF Playback field by checking the check box Disable this field by unchecking the box Default is disabled 3 Click to save your settings You must restart your IP phone for the changes to take affect 4 Click on Operation Reset 5 In the Restart Phone field click to restart the IP phone and apply the changes ...

Page 138: ...tor on the Supervisor s phone shows that the worker s phone is in use and busy BLF Setting For use with Asterisk On the 480i and 480i CT the busy and idle indicators show on the IP phone screen display next to the softkey programmed for BLF functionality When the monitored user is idle an icon with the handset on hook shows next to the BLF softkey When the monitored user is on an active call a sma...

Page 139: ...active call then a small telephone icon is shown with the handset off hook On the 9133i phone the LED lights next to each BLF programmable key illuminate steady to indicate the monitored line is off hook or unregistered The LED goes off when the is idle When the monitored extension is ringing the LED flashes The Broadworks BLF feature is not the same as the Broadworks Shared Call Appearance SCA fe...

Page 140: ... each subscriber if it is not defined already For example 9995551212 Subscribecontext sip BroadSoft BLF Configuration You can enable the BLF feature on BroadSoft BroadWorks Rel 13 or higher through the BroadWorks Web Portal Each user must have the Busy Lamp Field service enabled for their user The user must add each desired extension to the Monitored Users List on the Busy Lamp Field service page ...

Page 141: ...g procedures to configure BLF and BLF List on the IP phone Configuration Files To set BLF or BLF List in the configuration files see Appendix A the section Softkey Programmable Key Parameters on page A 93 Aastra Web UI 1 On the 480i 480iCT Click on Operation Softkeys and XML Note You can configure up to 20 softkeys on the 480i 480i CT ...

Page 142: ...l field enter the name of the person who s extension you are monitoring Asterisk only Note If BLF List type is selected no label value is required The BroadWorks BLF List name is configured in the BLF List URI field instead 5 In the Value field enter a value to associate with the softkey or programmable key For example for BLF the value is the extension you want to monitor For BLF List the value i...

Page 143: ...e of the BLF list defined on the BroadSoft BroadWorks Busy Lamp field page for your particular user For example my480i blf list as broadworks com Note The value of the BLF List URI parameter must match the list name configured Otherwise no values display on the 480i screen and the feature is disabled 9 Click to save your changes Aastra Web UI ...

Page 144: ...ng and idle If the monitored extension is in the ringing state with an incoming call and Directed call pickup is enabled pressing the BLF key can pick up the incoming call on the monitored extension You can also enable or disable the playing of a short call waiting tone when there is an incoming call on the BLF monitored extension If the host tone is idle the tone plays a ring splash You can enabl...

Page 145: ...hone Configuration Files To enable disable Directed Call Pickup on the IP phone 480i 480i CT 9133i using the configuration files see Appendix A the section Directed Call Pickup BLF Call Interception Settings on page A 88 Aastra Web UI 1 Click on Basic Settings Preferences Directed Call Pickup Settings 2 Enable the Directed Call Pickup field by checking the check box Disable this field by uncheckin...

Page 146: ...isabled The IP phone plays a short call waiting tone when there is an incoming call on the BLF monitored extension If the Play a Ring Splash parameter is enabled and the host tone is idle the tone plays a ring splash 4 Click to save your changes You must restart your IP phone for the changes to take affect 5 Click on Operation Reset 6 In the Restart Phone field click to restart the IP phone and ap...

Page 147: ...0 seconds 2 minutes The default is 3600 1 hour Setting this parameter to a value lower than 3600 allows the configured BLF feature to become active more quickly after a software firmware upgrade or after a reboot of the IP phone If you enter a value lower than 120 for this parameter the default value 3600 will be used by the IP phone You can configure this feature using the configuration files or ...

Page 148: ...anced Settings Global SIP Advanced SIP Settings 2 Enter a value in seconds from 120 2 min to 3600 1 hour in the BLF Subscription Period field 3 Click to save your changes You must restart your IP phone for the changes to take affect 4 Click on Operation Reset 5 In the Restart Phone field click to restart the IP phone and apply the changes ...

Page 149: ... DND ON and OFF If the phone shares a line with other phones only the phone that has DND configured is affected The second line on the screen of the IP phone shows when DND is configured When a call comes in on the line the caller hears a busy signal or recorded message depending on the server configuration Configuring DND Use the following procedures to configure DND on the IP phone Configuration...

Page 150: ...Keys 2 Select a hard key to configure 3 In the Type field select do not disturb Note You do not need to set the Value for DND DND is applied to the hard key only 4 Click to save your changes You must restart your IP phone for the changes to take affect 5 Click on Operation Reset 6 In the Restart Phone field click to restart the IP phone and apply the changes ...

Page 151: ...n outgoing call on the BLA DA All phones reflect the usage of the BLA DA If the call is put on hold any one from the group can pick up the held call As a multiple BLA group On one single phone multiple BLA DA can be associated with different line appearances Every BLA DA is independent from each other and follows the same rules as a single BLA group As multiple instances of a BLA DA A x line id pa...

Page 152: ...obal or per line basis using the configuration files or the Aastra Web UI Global BLA You configure BLA on a global basis in the configuration files using the following parameters sip mode sip user name sip bla number You configure BLA on a global basis in the Aastra Web UI using the following fields at Advanced Settings Global SIP Basic SIP Settings Line Mode Phone Number BLA Number IP Phone Model...

Page 153: ...9 Line Mode Phone Number BLA Number Sylantro servers and ININ servers require specific configuration methods for per line configurations For Sylantro Server When configuring the BLA feature on a per ine basis for a Sylantro server the value set for the sip lineN bla number parameter shall be the same value set for the sip lineN user name parameter for all the phones in the group For example if sip...

Page 154: ...line1 bla number 1010 for phone 2 with appearance of phone 3 sip line1 mode 3 sip line1 user name 10102 sip line1 bla number 1010 for phone 3 sip line1 mode 3 sip line1 user name 1010 sip line1 bla number 1010 Use the following procedures to configure BLA on the IP phone Configuring Global BLA Configuring Per Line BLA Note The original phone number which has the bridged line appearance on other ph...

Page 155: ...l Features 41 001129 00 Rev 09 Release 1 4 1 5 43 Operational Features Operational Features Aastra Web UI 1 For global configuration of BLA Click on Advanced Settings Global SIP Basic SIP Authentication Settings ...

Page 156: ... phone 3 For global configuration of BLA In the BLA Number field enter the Bridge Line Appearance BLA number to be shared across all IP phones For per line configuration of BLA In the BLA Number field enter the Bridge Line Appearance BLA number to be shared on a specific line 4 Click to save your changes You must restart your IP phone for the changes to take affect 5 Click on Operation Reset 6 In ...

Page 157: ...it is on hold locally only The line 1 call cannot be shared with the BLA group Park Calls Pick Up Parked Calls The IP phones including the 480i CT handset have a park and pickup call feature that allows you to park a call and pickup a call when required There are two ways a user or adminstrator can configure this feature Using a static configuration Using a programmable configuration The IP phones...

Page 158: ...g When a call comes in and you pickup the handset the default label of Park displays on the Phone UI After pressing the Park softkey to park the call the default label of Pickup displays on the phone UI The values you enter in the Aastra Web UI for the Park Pickup call feature are dependant on your type of server The following table provides the values you enter for the Park Call and Pickup Parked...

Page 159: ...ou configure either the static or the programmable configuration but not both Aastra Web UI 1 Click on Basic Settings Preferences General 2 Enter a server value in the Park Call field to which incoming live calls will be parked Note For values to enter in this field see the table Park Pickup Call Server Configuration Values on page 5 46 3 Enter a server value in the Pickup Parked Call field Note F...

Page 160: ...programmable key as Park or Pickup and then specify a value specify a line to use 9133i only On 480i 480i CT On the IP phone UI the Park Pickup feature displays the following When a call comes in and you pickup the handset the custom label that you configured for the Park softkey displays on the Phone UI After the call is parked the label that you configured for the Pickup softkey displays on othe...

Page 161: ...able key followed by the applicable value to pickup the call You can configure a Park and Pickup programmable configuration using the configuration files or the Aastra Web UI Notes 1 On the 480i CT the customized labels apply to the base unit only On the 480i CT handset pressing Ï displays the default labels of Park and Pickup 2 On the 480i 480i CT the old softkey labeled Pickup has been renamed t...

Page 162: ...ftkeyN label parkCall softkeyN value asterisk 700 softkeyN line 1 softkeyN states connected softkeyN type pickup softkeyN label pickupCall softkeyN value asterisk 700 softkeyN line 1 softkeyN states idle outgoing Sylantro softkeyN type park softkeyN label parkCall softkeyN value sylantro 98 softkeyN line 1 softkeyN states connected softkeyN type pickup softkeyN label pickupCall softkeyN value syla...

Page 163: ...rgkeyN type pickup prgkeyN value broadworks 88 prgkeyN line 1 ININ PBX prgkeyN type park prgkeyN value inin callpark prgkeyN line 1 prgkeyN type pickup prgkeyN value inin pickup prgkeyN line 1 Server Park Configuration Pickup Configuration Asterisk prgkeyN type park prgkeyN value asterisk 700 prgkeyN type pickup prgkeyN value asterisk 700 Sylantro prgkeyN type park prgkeyN value sylantro 98 prgkey...

Page 164: ... on more than one line on the base unit the 480i handset uses the first programmable configuration For example if line 1 and line 6 are configured for park the 480i CT handset uses the configuration set for line 1 to park a call On the 9112i 9133i you configure a Park and or Pickup key at Operation Programmable Keys and then enter the appropriate value and specify a line for the 9133i Use the foll...

Page 165: ...e Value field enter the approriate value based on the server in your network Note For values to enter in this field see the table Park Pickup Call Server Configuration Values on page 5 46 6 In the Line field select a line for which to apply the Park configuration 7 The park softkey has a default state of Connected Leave this state enabled or to disable uncheck the check box 8 Pick a softkey to con...

Page 166: ...e for which to apply the Pickup configuration 13 The pickup softkey has a default state of Idle and Outgoing Leave these states enabled or to disable uncheck the check boxes 14 Click to save your changes You must restart your IP phone for the changes to take affect 15 Click on Operation Reset 16 In the Restart Phone field click to restart the IP phone and apply the changes For the 480i CT Handset ...

Page 167: ... Function field select Pickup 6 Click to save your changes You must restart your IP phone for the changes to take affect 7 Click on Operation Reset 8 In the Restart Phone field click to restart the IP phone and apply the changes For the 9112i 9133i 1 Click on Operation Programmable Keys 9112i Screen 9133i Screen 2 Pick a hard key to configure for Parking a call Aastra Web UI ...

Page 168: ... Park configuration 6 Pick a hard key to configure for Picking up a call 7 In the Type field select Pickup 8 In the Value field enter the approriate value based on the server in your network Note For values to enter in this field see the table Park Pickup Call Server Configuration Values on page 5 46 9 For the 9133i In the Line field select a line for which to apply the Pickup configuration 10 Cli...

Page 169: ...p occurs The parked call party will get music on hold 3 If the call fails you can pick up the call using the next procedure and press the Park softkey again to retry step 2 Picking up a Parked Call 4 Pick up the handset on the phone For Asterisk Server Server announces the extension number where the call has been parked Once the call is parked press the y key to complete parking For BroadWorks Ser...

Page 170: ... hangup you can press the key configured for lcr and the phone dials the last call you received When you configure an lcr softkey the label LCR displays next to that softkey on the IP phone When the Sylantro server detects an lcr request it translates this request and routes the call to the last caller Configuring Last Call Return Use the following procedures to configure LCR on the IP phones 5 En...

Page 171: ...select lcr 4 In the Line field select a line for which to apply the last call return configuration 5 The lcr softkey has a default state of Idle Connected Incoming Outgoing Leave these states enabled or to disable uncheck the check boxes as required 6 Click to save your changes You must restart your IP phone for the changes to take affect 7 Click on Operation Reset 8 In the Restart Phone field cli...

Page 172: ...Click on Operation Handset Keys 2 Pick a handset key to configure for Last Call Return 3 In the Key Function field select lcr 4 Click to save your changes You must restart your IP phone for the changes to take affect 5 Click on Operation Reset 6 In the Restart Phone field click to restart the IP phone and apply the changes Aastra Web UI ...

Page 173: ...n Operation Programmable Keys 9112i Screen 9133i Screen 2 Pick a hard key to configure for Last Call Return 3 In the Type field select lcr 4 For the 9133i In the Line field select a line for which to apply the lcr configuration 5 Click to save your changes You must restart your IP phone for the changes to take affect Aastra Web UI ...

Page 174: ...tures 5 62 41 001129 00 Rev 09 Release 1 4 1 IP Phone Administrator Guide Operational Features 6 Click on Operation Reset 7 In the Restart Phone field click to restart the IP phone and apply the changes Aastra Web UI ...

Page 175: ...igure call forwarding on all phones global settings or on specific lines local settings of a single phone For call forwarding you can set the following Call forward mode Destination number Number of rings before forwarding the call from 1 to 9 rings The following are the call forward modes you can set Call Forward Mode Description Off Disables call forward All Phone forwards all incoming calls imm...

Page 176: ...ues for this parameter are 0 disabled and 1 enabled If this parameter is set to 0 a user and administrator can configure Call Fowarding via the Aastra Web UI and the IP Phone UI using the Call Foward options If this parameter is set to 1 all Call Forward options are removed from the Aastra Web UI and the IP Phone UI preventing the ability to configure Call Fowarding Use the following procedures to...

Page 177: ... per line settings on the 480i 480i CT 9133i You set global settings for the 9112i only Configuring Call Forwarding Use the following procedure to configure phone wide call forwarding IP Phone UI Step Action For global configuration of call fowarding 1 For 9112i 9133i Press Ion the phone to enter the Options List For 480i 480i CT Press on the phone to enter the Options List 2 Select Call Foward 3 ...

Page 178: ... field enter the mode that you want to set on your phones Valid modes are Off All Busy No Answer Busy No Answer 5 In the No Rings field enter the number of rings you want the phone to ring before the call is forwarded Valid values are 1 to 9 Note No Rings field applies to No Answer and Busy No Answer modes only 6 For 9112i 9133i Press Set to save the changes For 480i 480i CT Press Done to save the...

Page 179: ...Operational Features 41 001129 00 Rev 09 Release 1 4 1 5 67 Operational Features Operational Features Aastra Web UI 1 Click on Basic Settings Call Forward 480i 480i CT 9133i Screens 9112i Screen ...

Page 180: ... In the Number of Rings field enter the number of rings you want your phone to ring before the call is forwarded Valid values are 1 to 9 Note Number of Rings field applies to No Answer and Busy No Answer modes only 5 Click to save your changes For per line configuration of call fowarding 480i 480i CT 9133i only 6 Select a line to configure Call Forwarding on 7 In the Mode field select the mode you...

Page 181: ... destination number for which you want your calls on this line to be call forwarded 9 In the Number of Rings field select the number of rings you want this line to ring before the call is forwarded Valid values are 1 to 9 Note Number of Rings field applies to No Answer and Busy No Answer modes only 10 Click to save your changes Aastra Web UI ...

Page 182: ...ey is ignored when pressed When enabled you can view scroll and delete line items in the Callers List from the IP phone UI You can also directly dial from a displayed line item in the Callers List You can download the Callers List to your PC for viewing using the Aastra Web UI When you download the Callers List the phone stores the callerlist csv file to your computer in comma separated value CSV ...

Page 183: ... pressed by the user Use the following procedures to enable disable the Callers List on the IP phones Using the Callers List Use the following procedure to access and use the Callers List Configuration Files For specific parameters you can set in the configuration files for enabling disabling the Callers List see Appendix A the section Callers List Settings on page A 64 IP Phone UI Step Action For...

Page 184: ... b on the phone to enter the Callers List 2 Use the r and s to scroll through the line items in the Callers List To the left of a line item a b icon displays with the handset ON or OFF the receiver The ON receiver indicates the call came in as a missed call The OFF receiver indicates the call came in and was answered 3 To delete all entries in the Callers list press the 3 Delete key at the Callers...

Page 185: ...the Callers List using the Aastra Web UI Aastra Web UI 1 Click on Operation Directory 2 In the Callers List field click on A File Download message displays 3 Click 4 Enter the location on your computer where you want to download the Callers List and click The callerslist csv file downloads to your computer 5 Use a spreadsheet application to open and view the Callers List ...

Page 186: ...st The user can access the Callers List and clear the call from the list Once the user accesses the Callers List the number New Calls on the idle screen is cleared Enabling Disabling Missed Calls Indicator You can enable turn on and disable turn off the Missed Calls Indicator on the IP phones using the following parameter in the configuration files missed calls indicator disabled Valid values for ...

Page 187: ...s in the Callers List to find the line items that have the b icon with the receiver ON These are the missed calls to the phone 4 To clear a line item from the Callers List select the line item you want to delete and press the Clear softkey The line item is deleted from the Callers List For the 9112i 9133i 1 Press b on the phone to enter the Callers List 2 Use the r and s to scroll through the line...

Page 188: ...onfiguration files When disabled the Directory List does not display on the IP phone UI and the Directory List key is ignored when pressed On the 480i and 480i CT the Directory option is also removed from the Services menu If the Directory List is enabled you can view add change and delete entries to from the Directory List using the IP phone UI You can also directly dial a number from the Directo...

Page 189: ... parameter in the configuration files directory disabled Valid values for this parameter are 0 enabled and 1 disabled If this parameter is set to 0 the Directory List can be accessed by all users If this parameter is set to 1 the Directory List does not display on the IP phone and the Directory key is disabled On the 480i and 480i CT the Directory option is also removed from the Services menu Use ...

Page 190: ... mode attribute public or private is not present the entry is assigned to Private The following directory entries are considered valid our company s directory updated 1 jan 2012 mode private by default joe foo bar 123456789 6 line 1 by default mode private by default snidley whiplash 000111222 the parser ignores the COMMA in the name mode private by default manny jr 093666888 9 the parser ignores ...

Page 191: ... that are not already in the phone s NVRAM are added to the NVRAM and flagged as being owned by the server Likewise any entries in the NVRAM that are owned by the server but are no longer in one of the server s directory files are removed from the NVRAM Entries made from the IP phone UI are never touched Directory List Limitations The following table indicates the maximum characters for each line ...

Page 192: ...tion press the r or the s Scroll keys 6 To add a new entry to the list press the Add New softkey at the Directory List header screen and perform step 7 or Press the Add New softkey at a line item and perform step 7 7 Enter a phone number name and line number and press the 3 Save softkey after each field entry Note The 480i 480i CT allows up to 200 directory entries 8 For the 480i CT Press the Publ...

Page 193: ...te and press the 3 Delete key 4 To cancel a delete function press the r or the s Scroll keys 5 To add a new entry to the list press the 3 Save key at the Directory header screen and perform step 6 or Press the 3 Save key at a line item and press the 3 Directory key again to perform step 6 6 Enter a phone number name and line number and press the 3 Save key after each field entry 7 To save an entry...

Page 194: ...llowing procedure to configure the download Downloading from the IP Phone to the Server You can use the Aastra Web UI to download the Directory List from the IP phone to the configuration server Note You must use TFTP to download the Directory List Configuration Files For specific parameters you can set in the configuration files for downloading the Directory List see Appendix A the section Direct...

Page 195: ...download Aastra Web UI 1 Click on Operation Directory 2 In the Directory List field click on A File Download message displays 3 Click 4 Enter the location on your computer where you want to download the Directory List and click The directorylist csv file downloads to your computer 5 Use a spreadsheet application to open and view the Directory List ...

Page 196: ...he limit Registered account numbers URIs that exceed the length of the screen either with or without the voicemail icon and the message count are truncated with an ellipse character at the end of the number URI string The end of the Voicemail list displays the number of new voicemail messages if any exist Configuring Voicemail 480i 480i CT only You configure Voicemail in the configuration files to...

Page 197: ... sip line1 vmail 97 sip line2 vmail 95 Use the following procedure to configure voicemail using the configuration files Note In the above example the user would dial 97 to access the voicemail account for line 1 and 95 to access the voicemail account for line 2 Configuration Files For specific parameters you can set in the configuration files see Appendix A the section Voicemail Settings on page A...

Page 198: ...m the Services menu select Voicemail 3 Use the r and s to scroll through the line items in the Voicemail List 4 When you have selected a line item press the d f handsfree key 4 Scroll Right key or press a line softkey to make an outgoing call using the voicemail access phone number associated with the line for which the voicemail account is registered From a selected item in the Voicemail list you...

Page 199: ...he IP Phones The XML application for the IP phones allows users to create custom services they can use via the phone s keyboard and display These services include things like weather and traffic reports contact information company info stock quotes or custom call scripts The IP phone XML application supports four proprietary objects that allow the creation of menu screens message screens input scr...

Page 200: ...n indication to the phone to sound a beep when it receives an AastraIPPhoneStatus object If you disable the beep or no AastraIPPhoneStatus object appears in the status message then the default behavior is no beep is heard when the object arrives to the phone The value set in the configuration files and Aastra Web UI override the attribute you specify for the AastraIPPhoneStatus object For example ...

Page 201: ...status messages xml status scroll delay via the configuration files Status Scroll Delay seconds via the Aastra Web UI Changes apply to the phone immediately XML Object Requests from IP Phone Users can access XML applications via the Services menu on the 480i 480i CT and via a programmable key on the 9112i 9133i IP phones The phone performs an HTTP GET on the URI configured in the Aastra Web UI or ...

Page 202: ...oes so by checking the IP address or host name of the requesting host against a list of trusted hosts or domain names configured via the Aastra Web UI parameter called XML Push Server List or the configuration files parameter called xml application post list If the request is authenticated the XML object is handled by the IP phone accordingly and displays the information to the screen Note The HTT...

Page 203: ...http 172 16 96 63 aastra internet php xml application title Aastra Telecom xml application post list 10 50 10 53 dhcp10 53 ana aastra com Configuring for XML on the IP Phone After creating an XML application an administrator can configure the IP phone to use the application using the configuration files or the Aastra Web UI Configuration Files For specific parameters you can set in the configurati...

Page 204: ...ample XML 5 In the Value field enter the IP address or qualified domain name of the XML application 6 In the XML Application URI field enter the HTTP server path or qualified domain name of the XML application you want to load to the IP phone For example you could enter an XML application called http 172 16 96 63 aastra internet php in the applicable field 7 In the XML Application Title field ente...

Page 205: ... Push Server List Approved IP Addresses field enter the host IP address and or domain name server You can enter multiple IP address and or domain name servers separated by commas In the example in Step 8 the illustration shows a host IP address of 10 50 10 53 10 50 10 54 in the applicable field 11 Click to save your changes You must restart your IP phone for the changes to take affect 12 Click on ...

Page 206: ... 1 4 1 IP Phone Administrator Guide Operational Features Aastra Web UI For the 9112i 9133i 1 Click on Operation Programmable Keys 9112i Screen 9133i Screen 2 For the 9112i select a key from keys 1 through2 For the 9133i select a key from keys 1 through 7 ...

Page 207: ... is pushed to the phone via an HTTP POST a host IP address or domain name server is required 6 Click on Advanced Settings Configuration Server 7 In the XML Push Server List Approved IP Addresses field enter the host IP address and or domain name server You can enter multiple IP address and or domain name servers separated by commas In the example in Step 6 the illustration shows a host IP address ...

Page 208: ...e Restart Phone field click to restart the IP phone and push the HTTP Server List Note No posting is performed if a session times out IP Phone UI Step Action For the 480i 480i CT 1 Press x on the phone to display the Services menu 2 Select Custom Features 3 Use the r and s to scroll through the line items in a menu driven and directory Custom Features screen Message services display to the screen ...

Page 209: ...ming call Outgoing call Offhook Onhook IP Phone UI Step Action For the 9112i 9133i 1 Press the programmable key configured on the phone for XML A Custom Features screen displays 2 Use the r and s to scroll through the customized features 3 For menu and directory services select a service to display the information for that customized service Message services display to the screen after pressing th...

Page 210: ...ue of the appropriate variable After all of the variables are bound the phone executes a GET on the URI The Action URI binds all variables and is not dependant on the state of the phone For example if you enter the following string for the action uri outgoing parameter action uri outgoing http 10 50 10 140 outgoing pl number REMOTENUMBER and you dial out the number 5551212 the phone executes a GET...

Page 211: ...a Web UI Configuring XML Action URIs Use the following procedures to configure XML Action URIs using the configuration files or the Aastra Web UI Note If the phone can t find the Action URI you specify it returns a NULL response For example http 10 50 10 140 outgoing pl number Configuration Files For specific parameters you can set in the configuration files see Appendix A the section Action URI S...

Page 212: ...eter pecifies the URI for which the phone executes a GET on when a startup event occurs 3 Enter an XML URI for a successful registration in the Successful Registration field For example http 10 50 10 14 registered php auth name SIPAUTHNAME This parameter pecifies the URI for which the phone executes a GET on when a successful registration event occurs Note For a successful registration event you c...

Page 213: ...d For example http 10 50 10 140 outgoing php number REMOTENUMBER This parameter pecifies the URI for which the phone executes a GET on when an outgoing call event occurs Note For an outgoing call event you can use the following variables in the URI REMOTENUMBER SIPUSERNAME 6 Enter an XML URI for an offhook event in the Offhook field For example http 10 50 10 140 offhook This parameter pecifies the...

Page 214: ... variables SIPUSERNAME SIPAUTHNAME PROXYURL REMOTENUMBER DISPLAYNAME INCOMINGNAME When the softkey is pressed if the phone finds a URI configured with variables in the form VARIABLENAME they are replaced with the value of the appropriate variable After all of the variables are bound the softkey executes a GET on the URI Example For example if the administrator specifies an XML softkey with the val...

Page 215: ...dures to configure XML Softkey URIs using the configuration files or the Aastra Web UI Configuration Files For specific parameters you can set in the configuration files see Appendix A the section Softkey Programmable Key Parameters on page A 93 Aastra Web UI For the 480i 480i CT 1 Click on Operation Softkeys and XML 2 Select a key from keys 1 through 20 ...

Page 216: ...phone for the XML softkey For example aastra 5 In the Value field enter the URI that the phone performs a GET on when the key is pressed For example http 10 50 10 140 script pl name SIPUSERNAME Note You can use the following variables in the URI SIPUSERNAME SIPAUTHNAME PROXYURL REMOTENUMBER DISPLAYNAME INCOMINGNAME 6 Click to save your changes You must restart your IP phone for the changes to take...

Page 217: ...Operational Features 41 001129 00 Rev 09 Release 1 4 1 5 105 Operational Features Operational Features Aastra Web UI For the 9112i 9133i 1 Click on Operation Programmable Keys 9112i Screen 9133i Screen ...

Page 218: ... label that displays on the IP phone for the XML softkey For example aastra Note The Label field does not apply to the 9112i 5 In the Value field enter the URI that the phone performs a GET on when the key is pressed For example http 10 50 10 140 script pl name SIPUSERNAME Note You can use the following variables in the URI SIPUSERNAME SIPAUTHNAME PROXYURL REMOTENUMBER DISPLAYNAME INCOMINGNAME 6 C...

Page 219: ...t PBXs support variable length dial plans that use 3 to 11 digits Dial plans must comply with the telephone networks to which they connect Only totally private voice networks that are not linked to the PSTN or to other PBXs can use any dial plan The IP phones have local dial plan capacity You configure the SIP Local Dial Plan using the Aastra Web UI or the configuration files The IP phone SIP loca...

Page 220: ... the outgoing number When a match is found the prepended digits are added to the beginning of the dial string and the call is dialed You can enable this feature by adding a prepend digit s to the end of the Local Dial Plan parameter string in the configuration files or the Aastra Web UI at Basic Settings Preferences General For example if you add a prepend map of 2 9 XXXXXXXXX 91 the IP phone adds...

Page 221: ...g of the dialed number before the number is forwarded as 915551212 SIP Dial Plan Terminator The IP phone allows the configuration of a dial plan terminator When you configure the IP phone to use a dial plan terminator or timeout such as the pound symbol the phone waits 4 or 5 seconds after you pick up the handset or press a key to make a call You can configure the dial plan terminator using Aastra...

Page 222: ...ttings on page A 32 Aastra Web UI 1 Click on Basic Settings Preferences 2 In the Local Dial Plan field enter a valid local dial plan up to 127 alphanumeric characters for the IP phone Default is X XX Enter prepended digits as required 3 Enable the Send Dial Plan Terminator field by checking the check box Disable this field by unchecking the box Default is disabled 4 In the Digit Timeout in seconds...

Page 223: ...ove you can also configure names that are displayed on the idle screen rather than the user name and phone number respectively a In the Idle Display Name 1 field enter a name that displays on the IP phone when the phone is idle b In the Idle Display Name 2 field enter another name that displays on the IP phone when the phone is idle c Click to save your changes You must restart your IP phone for t...

Page 224: ...sing line 9 A phone side Intercom call indicates the phone is responsible for telling the recipient that an intercom call is being placed while a server side intercom call means the SIP server is responsible for informing the recipient Server side calls require additional configuration of a prefix code After pressing the Icom button and entering the number to call the phone automatically adds the ...

Page 225: ...g procedures to configure Intercom calls and auto answer on the IP phone Note An administrator can configure the incoming and outgoing Intercom feature A user can configure the incoming Intercom feature only Configuration Files For specific parameters you can set in the configuration files see Appendix A the section Intercom and Auto Answer Settings on page A 82 Aastra Web UI Outgoing intercom set...

Page 226: ...e or Server Side is selected select a line from the Line list box for which you want the IP phone to use as its configuration on the Intercom call Note The IP phone uses the configuration from the line you select from this list box The call itself is made using the first available line at the time of the call 5 Click to save your changes You must restart your IP phone for the changes to take affec...

Page 227: ... Answer field is enabled by default The automatic answering feature is turned on for the IP phone for answering Intercom calls To disable this field uncheck the box Note If the Auto Answer field is not checked disabled the phone rejects the incoming intercom call and sends a busy signal to the caller 4 Click to save your changes You must restart your IP phone for the changes to take affect 5 Click...

Page 228: ...tx gain audio mode The default setting for these parameters is 0 zero The following table describes each parameter Note Aastra Telecom recommends you leave the default of 0 zero as the settings for these parameters Parameter Description Headset tx gain The increased db or decreased db amount of signal transmitted from the headset microphone to t he far end party Headset sidetone gain The increased...

Page 229: ...be switched between the two modes by pressing the d fkey When on speaker you can return to using the handset by placing the handset on the cradle and picking it up again 1 Headset Calls can be made or received using the headset Calls can be switched between the headset and handset by pressing the d fkey 2 Speaker Headset Incoming calls are sent to the speakerphone By pressing the d fkey you can sw...

Page 230: ... set on the IP phones You can enable disable these ring tones on a global basis or on a per line basis The following table identifies the valid settings and default values for eac h type of configuration method Ring Tone Settings Table Configuration Method Valid Values Default Value Configuration Files Global 0 Tone1 1 Tone 2 2 Tone 3 3 Tone 4 4 Tone 5 5 Silent Per Line 1 global 0 Tone1 1 Tone 2 G...

Page 231: ...Features 41 001129 00 Rev 09 Release 1 4 1 5 119 Operational Features Operational Features Aastra Web UI Global Tone 1 Tone 2 Tone 3 Tone 4 Tone 5 Silent Per Line Global Tone 1 Tone 2 Global Tone 1 Per Line Global ...

Page 232: ... configure on the IP phones are US Default also usedin Canada United Kingdom Italy Germany France Europe generic tones Australia When you configure the country s tone set the country specific tone is heard on the phone for the following dial tone secondary dial tone ring tone busy tone congestion tones call waiting tone ring cadence pattern You configure ring tones and tone sets using the Aastra W...

Page 233: ...nfiguration files for ring tones see Appendix A the section Ring Tone and Tone Set Global Settings on page A 72 or Ring Tone Per Line Settings on page A 73 IP Phone UI Step Action For global configuration only 1 For 9112i 9133i Press Ion the phone to enter the Options List For 480i 480i CT Press on the phone to enter the Options List 2 Select Tones 3 Select Set Ring Tone 4 Select the type of ring ...

Page 234: ...ly UK and US Default is US For 9112i 9133i Press Set For 480i 480i CT Press Done The ring tone and tone set you select is immediately applied to the IP phone Aastra Web UI 1 Click on Basic Settings Preferences For global configuration 2 In the Ring Tones section select a country from the Tone Set field 3 Select a value from the Global Ring Tone field Note See the Ring Tone Settings Table on page 5...

Page 235: ...ction select a line for which you want to set ring tone 5 Select a value from the LineN field Note See the Ring Tone Settings Table on page 5 118 for valid values 6 Click to save your changes You must restart your IP phone for the changes to take affect 7 Click on Operation Reset 8 In the Restart Phone field click to restart the IP phone Aastra Web UI ...

Page 236: ... inspects the INVITE request in the IP packet for an Alert Info header If it contains an Alert Info header the firmware strips out the URL and keyword parameter and maps it to the appropriate Bellcore tone If there is no keyword parameter in the Alert Info header or the INVITE message contains no Alert Info header then the IP phone firmware uses the Bellcore standard ring tone Asterisk Broadworks ...

Page 237: ...requencies and cadences Ring cadence is the ringing pattern heard by the called party before they pick up the call On the IP phones if you enable priority alerting when using an Asterisk or Broadworks server the IP phone uses the following Bellcore specified tones by default Ring Tone Pattern Asterisk Broadworks Servers Sylantro Sesrver Ring Tone Keywords alert acd auto call distribution alert com...

Page 238: ...tone to be used for the following configurable criteria Ring Tone Pattern Sylantro Servers Call criteria Bellcore tones for each call criteria alert acd auto call distribution alert community 1 alert community 2 alert community 3 alert community 4 alert emergency alert external alert group alert internal alert priority Normal ringing default Bellcore dr2 Bellcore dr3 Bellcore dr4 Bellcore dr5 Sile...

Page 239: ...ong 630 315 630 3475 800 400 800 4000 1025 525 1025 4400 Bellcore dr3 3 Ringing Silent Ringing Silent Ringing Silent Short Short Long 315 145 315 145 630 2975 400 200 400 200 800 4000 525 525 525 525 1025 4400 Bellcore dr4 4 Ringing Silent Ringing Silent Ringing Silent Short Long Short 200 145 800 145 200 2975 300 200 1000 200 300 4000 525 525 1100 525 525 4400 Bellcore dr5 5 Ringing 450 500 550 N...

Page 240: ...llcore tones indicated in the table Ring Tone Pattern Asterisk Broadworks Servers on page 125 For Sylantro servers call waiting tones are specified by the Bellcore tones you configure in the Aastra Web UI or the configuration files See the table Ring Tone Pattern Sylantro Servers on page 126 Bellcore Call Waiting Tone Pattern ID Pattern Minimum Duration ms Nominal Duration ms Maximum Duration ms C...

Page 241: ...P phones Configuration Files For specific parameters you can set in the configuration files for priority alerting see Appendix A the section Priority Alert Settings on page A 75 Aastra Web UI 1 Click on Basic Settings Preferences 2 In the Priority Alerting Settings section enable the Enable Priority Alerting field by checking the check box Disable this field by unchecking the box For Sylantro Serv...

Page 242: ...n for each of the following fields Group Internal External Emergency Priority auto call distribution community 1 community 2 community 3 community 4 4 Click to save your changes You must restart your IP phone for the changes to take affect 5 Click on Operation Reset 6 In the Restart Phone field click to restart the IP phone Aastra Web UI ...

Page 243: ...e Aastra Web UI Configuring Stuttered Dial Tone Use the folllowing procedures to configure stuttered dial tone on the IP phones Configuration Files For specific parameters you can set in the configuration files for enabling disabling stuttered dial tone see Appendix A the section Stuttered Dial Tone Setting on page A 74 Aastra Web UI 1 Click on Basic Settings Preferences General 2 Stuttered dial t...

Page 244: ...ease 1 4 1 IP Phone Administrator Guide Operational Features 3 Click to save your changes You must restart your IP phone for the changes to take affect 4 Click on Operation Reset 5 In the Restart Phone field click to restart the IP phone Aastra Web UI ...

Page 245: ...les and the Aastra Web UI Configuring Call Waiting Tone Use the folllowing procedures to configure a call waiting tone on the IP phones Configuration Files For specific parameters you can set in the configuration files for enabling disabling a call waiting tone see Appendix A the section Call Waiting Tone Setting on page A 74 Aastra Web UI 1 Click on Basic Settings Preferences General 2 A call wai...

Page 246: ...ease 1 4 1 IP Phone Administrator Guide Operational Features 3 Click to save your changes You must restart your IP phone for the changes to take affect 4 Click on Operation Reset 5 In the Restart Phone field click to restart the IP phone Aastra Web UI ...

Page 247: ...include English French Spanish German and Italian Valid languages for the 480i CT include English French and Spanish Default language for all model phones is English Configuring Language You configure the language on the IP phone using the Options key on the IP phone To configure language using the configuration files enter the following parameter language language to set Use the following procedu...

Page 248: ...CT Press on the phone to enter the Options List 2 Select Language 3 Select In English English En francais French En espanol Spanish In Deutsch German or In italiano Italian Note Valid values for the 480i CT are English French and Spanish only 4 For 9112i 9133i Press Enter and then press Set to confirm the change For 480i 480i CT Press Done The language you select is immediately applied to the IP p...

Page 249: ...UI This chapter describes each of these features and provides procedures for configuring each feature Topics This chapter covers the following topics Topic Page Advanced Operational Features page 6 2 MAC Address Line Number in REGISTER Messages page 6 3 SIP Message Sequence for Blind Transfer page 6 5 Update Caller ID During a Call page 6 6 Boot Sequence Recovery Mode page 6 7 Auto discovery Using...

Page 250: ... enable or disable the phone to use the Blind Transfer method available in software prior to release 1 4 Update Caller ID During a Call Allows you to enable or disable the updating of the Caller ID information during a call Boot Sequence Recovery Mode Allows you to enable or disable Web recovery mode and set the maximum boot count on the IP phone Auto Discovery Using mDNS The IP phones automatical...

Page 251: ...stra Line line number The MAC address is sent in uppercase hex numbers for example 00085D03C792 The line number is a number between 1 and 9 The following parameters allow you to enable disable the sending of MAC address and line number to the call server sip send mac sip send line These parameters are disabled by default The parameters are configurable via the configuration files or the Aastra Web...

Page 252: ...Setting 2 Enable the Send MAC Address in REGISTER Message field by checking the check box Disable this field by unchecking the box 3 Enable the Send Line Number in REGISTER Message field by checking the check box Disable this field by unchecking the box 4 Click to save your settings Note The session prompts you to restart the IP phone to apply the configuration settings 5 Select Operation Reset an...

Page 253: ...ree to complete the transfer In the 1 4 and later releases the CANCEL is now sent before the REFER message The following parameter allows the system administrator to force the phone to use the Blind Transfer method available in software versions prior to 1 4 sip cancel after blind transfer This parameter is configurable via the configuration files only Configuring SIP Message Sequence for Blind Tr...

Page 254: ... a re INVITE message The phone displays the updated name and number information contained within the Contact header The following parameter allows the system administrator to enable or disable this feature sip update callerid This parameter is configurable via the configuration files only Configuring Update Caller ID During a Call Configuration Files For the specific parameter you can set in the c...

Page 255: ... true Default is 0 false A boot counter increments after each faulty boot When the counter reaches a predetermined value it forces Web recovery mode The counter is reset to zero upon a successful boot The predetermined value is set using the following parameter in the configuration files max boot count A zero 0 value disables this feature The default value is 10 You can configure the boot sequence...

Page 256: ... either previously configured by auto discovery or manually configured added to a network uses its predefined configuration to boot up Notes 1 Configuration parameters received via DHCP do not constitute configuration information with the exception of a TFTP server Therefore you can plug a phone into a DHCP environment still use the auto discovery process and still allow the use of the TFTP server...

Page 257: ...can be active at a time either from the base unit or from the handset When this feature is disabled and you make an active call on either the base unit or the handset any other attempt to make an active call is put on hold Also when this feature is disabled more than one call can negotiate complex audio codecs since only a single call is decoding audio at a time You can configure this feature via ...

Page 258: ...tra Web UI Step Action 1 Click on Advanced Settings Global SIP RTP Settings 2 Enable the Two Call Support field by checking the check box Disable this field by unchecking the box 3 Click to save your settings Note The session prompts you to restart the IP phone to apply the configuration settings 4 Select Operation Reset and click ...

Page 259: ...hapter provides information about encryption on the IP phones and provides methods an administrator can use to store encryped files to a server Topics This chapter covers the following topics Topic Page Encryption and the IP Phone page 7 2 Configuration File Encryption Method page 7 2 Procedure to Encrypt Decrypt Configuration Files page 7 3 ...

Page 260: ...y From a Microsoft Windows command line the System Administrator uses an Aastra supplied encryption tool called anacrypt exe This tool processes the plain text mac cfg and aastra cfg files and creates triple DES encyrpted versions called mac tuz and aastra tuz Encryption is performed using a secret password that is chosen by the administrator The encryption tool is also used to create an additiona...

Page 261: ... Copyright c 1999 Philip J Erdelsky Usage anacrypt infile cfg tuz o outfile p password h v Display version number h Display program help text o device path Writes output file on specific device or path p password Password used to generate the cryptographic key Restrictions Infile extension determines operation cfg plaintext to be encrypted tuz ciphertext to be decrypted Outfile extension is opposi...

Page 262: ...intext on console C anacrypt aastra tuz o CON p 1234abcd Example 4 Encrypt a site specific keyfile prompting user for password and write the encrypted file directly into the TFTP server root directory C anacrypt security cfg o d tftp root Example 5 Encrypt all config files in C data using password 1234abcd and write the encrypted files directly into the TFTP server root directory C FOR a IN C data...

Page 263: ...1 4 1 7 5 Encryption and the IP Phone Encryption and the IP Phone Example 7 Use the v variable to display version number C anacrypt v The encryption tag format supported by this anacrypt is Tuzo v1 3 rev1 The corresponding IP phone firmware build is 20051017 ...

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Page 265: ...oduction This chapter provides information about upgrading the IP phone firmware Topics This chapter covers the following topics Topic Page Upgrading the Firmware page 8 2 Manual Firmware Update TFTP only page 8 2 Manual Firmware and Configuration File Update page 8 4 Automatic Update auto resync page 8 6 ...

Page 266: ...irmware stored on the configuration server in one of three ways Manual firmware update using the Aastra Web UI TFTP only Manual update of firmware and configuration files by restarting the phone via the IP phone UI or the Aastra Web UI Automatic update of firmware configuration files or both at a specific time in a 24 hour period via the configuration files or the Aastra Web UI Manual Firmware Upd...

Page 267: ...domain name in the TFTP Server IP field 3 Enter the firmware file name phone model st that you want to download to your IP phone in the File Name field For example 9112i st This file name must match the actual name of the firmware file residing on your configuration server 4 Click This starts the upgrade process If the upgrade is successful the following message displays on the screen Firmware Upg...

Page 268: ...nfiguration server Warning Do not reset or turn off the phone until the download is complete IP Phone UI Step Action 1 For 9112i 9133i Press Ion the phone to enter the Options List For 480i 480i CT Press on the phone to enter the Options List 2 Select Phone Status 3 Select Restart Phone 4 For 9112i 9133i Press to restart the phone For 480i 480i CT Press Restart to restart the phone The firmware an...

Page 269: ...0 Rev 09 Release 1 4 1 8 5 Firmware Upgrade Firmware Upgrade Aastra Web UI Step Action 1 Click on Operation Reset 2 Click 3 Click OK at the confirmation prompt The firmware and configuration files download from the configuration server ...

Page 270: ...le this feature using the Aastra Web UI or using the configuration files aastra cfg and mac cfg When configuring via the Aastra Web UI the administrator sets the following parameters Mode Time The Mode parameter determines the type of update that the IP phone performs configuration file only firmware only or both The Time parameter sets the period of time for which the IP phone is automatically up...

Page 271: ... in the Aastra Web UI take precedence over the IP phone UI and the configuration files 3 If the IP phone is in use not idle at the time of the resync check the reboot occurs when the phone becomes idle 4 The resync time is based on the local time of the IP phone 5 Auto Resync adds up to 15 minutes random time to the configured time For example if the auto resync time parameter is set to 02 00 the ...

Page 272: ...uration Files Firmware Both Default is None 3 Select the time from the Time 24 hour field that you want the update to take place Valid values are 00 00 to 23 30 in 30 minute increments 4 Click to save your settings These changes are not dynamic You must restart your IP phone for the changes to take affect 5 Click on Operation Reset 6 In the Restart Phone field click to restart the IP phone and app...

Page 273: ...e 1 4 1 8 9 Firmware Upgrade Firmware Upgrade Reference For more information about setting automatic update on the IP phone see the auto resync mode and auto resync time parameters see Appendix A the section Configuration Server Settings on page A 10 ...

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Page 275: ...s Topics This chapter covers the following topics Topic Page Troubleshooting page 9 2 Troubleshooting Solutions page 9 6 Why does my phone display Application missing page 9 6 Why does my phone display the No Service message page 9 7 Why does my phone display Bad Encrypted Config page 9 7 Why is my phone not receiving the TFTP IP address from the DHCP Server page 9 8 How do I restart the IP phone ...

Page 276: ...atus Aastra Technical Support can then use the information gathered to perform troubleshooting tasks Log Settings Using the configuration files or the Aastra Web UI you can specify the location for which to save files for troubleshooting purposes In the configuration files you use the following parameters to configure log settings log ip The IP address for which to save log files for troubleshooti...

Page 277: ... save the local and or server configuration files of the IP phone to the location specified in the Log Settings section Performing this task allows Aastra Technical Support to view the current configuration of the IP phone and troubleshoot as necessary You can also display task and stack status information about the IP phone Aastra Technical Support uses this information for troubleshooting the IP...

Page 278: ...ters you can set in the configuration files see Appendix A the section Troubleshooting Parameters on page A 107 Aastra Web UI Step Action 1 Click on Advanced Settings Troubleshooting To set log settings 2 In the Log IP field enter the IP address of where you want log files to be stored 3 In the Log Port field enter the port number associated with the IP address specified in the Log IP field This p...

Page 279: ...he IP phone To perform support tasks 7 To store the local configuration file to the specified location click on in the Get local cfg field 8 To store the server configuration file to the specified location click on in the Get server cfg field 9 To display task and stack status information to the screen click on in the Show Task and Stack Status field Note The local and server configuration file in...

Page 280: ...ys The phone also displays the following Recovery web client at IP Address The IP Address displayed is the IP address of the phone If the phone is unable to receive an IP from the DHCP server or has lost its record of its static IP the phone auto assigns itself the default IP 192 168 0 50 To recover the firmware for your phone in this circumstance please perform the following 1 Launch your web bro...

Page 281: ... If the Registrar IP address is set to 0 0 0 0 for a per line basis i e line 1 line 2 etc then the register request is not sent the No Service message does not display and the message waiting indicator MWI does not come on Check that the Registrar Server IP address in the Aastra Web UI at Advanced Settings Global SIP is correct Check the sip registrar ip parameter in the configuration files is cor...

Page 282: ...ving the TFTP IP address from the DHCP Server For DHCP to automatically populate the IP address or qualified domain name for the TFTP server your DHCP server must support Option 66 Option 66 is responsible for forwarding the TFTP server IP address or domain name to the phone automatically If your DHCP server does not support Option 66 you must manually enter the IP address or qualified domain name...

Page 283: ... Press Ion the phone to enter the Options List For 480i 480i CT Press on the phone to enter the Options List 2 Select Phone Status 3 Select Restart Phone 4 For 9112i 9133i Press Confirm to restart the phone For 480i 480i CT Press Restart to restart the phone Note To cancel without restarting the phone press Cancel Aastra Web UI Step Action 1 Click on Operation Reset ...

Page 284: ...Troubleshooting Solutions 9 10 41 001129 00 Rev 09 Release 1 4 1 IP Phone Administrator Guide Troubleshooting 2 Click 3 Click OK at the confirmation prompt Aastra Web UI Step Action ...

Page 285: ...lect All Defaults This option restores all factory defaults and removes any saved configuration and directory list files 5 For 9112i 9133i Press Confirm For 480i 480i CT Press Default Note Press Cancel to cancel the operaiton 6 Press Restart to restart the phone To restore the local configuration file factory defaults only 7 Select Config only to restore all factory defaults to the local configura...

Page 286: ...ess Cancel to cancel the operaiton 10 Press Restart when the phone prompts you to restart the phone Aastra Web UI Step Action 1 Click on Operation Reset To restore all factory defaults 2 In the Restore to Factory Defaults field click This restores all factory defaults and removes any saved configuration and directory list files 3 Press to restart the phone IP Phone UI Step Action ...

Page 287: ...guration file factory defaults only 4 In the Remove Local Configuration Settings field click This restores all factory defaults to the local configuration file It removes the configuration file that contains saved parameters set from the Aastra Web UI or the IP phone UI 5 Press to restart the phone Aastra Web UI Step Action ...

Page 288: ... the Options List For 480i 480i CT Press on the phone to enter the Options List 2 Select User Password 3 Enter the current user password 4 Enter the new user password 5 Re enter the new user password 6 Press Enter to save the new password A message Password Changed displays on the screen Aastra Web UI Step Action 1 Click on Operation User Password 2 In the Current Password field enter the current ...

Page 289: ...00 Rev 09 Release 1 4 1 9 15 Troubleshooting Troubleshooting 3 In the New Password field enter the new user password 4 In the Confirm Password field enter the new user password again 5 Click to save your changes Aastra Web UI Step Action ...

Page 290: ......

Page 291: ...s appendix covers the following topics Topic Page Setting Parameters in Configuration Files page A 4 Operational Basic and Advanced Parameters page A 5 Network Settings page A 5 Password Settings page A 8 Aastra Web UI Settings page A 10 Configuration Server Settings page A 10 Type of Service ToS DSCP Settings page A 17 Virtual Local Area Network VLAN Settings page A 18 Network Address Translation...

Page 292: ... Global Settings page A 72 Ring Tone Per Line Settings page A 73 Stuttered Dial Tone Setting page A 74 Call Waiting Tone Setting page A 74 Priority Alert Settings page A 75 Language Settings page A 80 Suppress DTMF Playback Settings page A 81 Intercom and Auto Answer Settings page A 82 Audio Transmit and Receive Gain Adjustment Settings page A 85 Directed Call Pickup BLF Call Interception Settings...

Page 293: ...1129 00 Rev 09 Release 1 4 1 A 3 Configuration Parameters Appendix A Update Caller ID Setting page A 105 Boot Sequence Recovery Mode page A 105 Single Call Restriction page A 106 Troubleshooting Parameters page A 107 Topic Page ...

Page 294: ... IP phone these files are downloaded to the phone If you make changes to the phone configuration the changes are stored in a local configuration on the phone not on the server Configuration changes made to the mac cfg file override the configuration settings in the aastra cfg file Reference For information about configuration file precedence see Chapter 1 the section Configuration File Precedence ...

Page 295: ...ettings Aastra Web UI Advanced Settings Network Configuration Files aastra cfg mac cfg Description Enabling DHCP will populate most of the network information The DHCP server should serve the network information that the IP phone requires If the IP phone is unable to get any required information then it should be entered manually Parameters affected ip Use 0 to disable DHCP and 1 to enable DHCP Fo...

Page 296: ...r subnet mask Subnet Mask in Web UI IP phone UI Options Network Settings Aastra Web UI Advanced Settings Network Configuration Files aastra cfg mac cfg Description Subnet mask defines the IP address range local to the IP phone Format IP address Default Value 255 255 255 0 Range Not Applicable Example subnet mask 255 255 255 224 ...

Page 297: ...I Advanced Settings Network Configuration Files aastra cfg mac cfg Description Primary domain name server IP address For any of the IP address settings on the IP phone a domain name value can be entered instead of an IP address With the help of the domain name servers the domain names for such parameters can then be resolved to their corresponding IP addresses Format IP address Default Value 0 0 0...

Page 298: ...the IP phone Format Not Applicable Default Value 22222 Range Up to 63 alphanumeric characters Example admin password 123456 Parameter user password Current Password in Web UI IP phone UI Options User Password Aastra Web UI Operation User Password Configuration Files aastra cfg mac cfg Description Allows you to set a new user password for the IP phone Format Not Applicable Default Value Left Blank ...

Page 299: ...ord at the IP phone UI If the password is entered correctly the user is allowed to gain access to the Options Menu and no more password prompts display for other password protected screens If the user fails to enter the correct password in three attempts access to the Options Menu is denied and the IP phone returns to the idle screen Note The password to enter is the administrator password configu...

Page 300: ... cfg file Enables or disables the Aastra Web UI for all phones when placed in the aastra cfg file Format Boolean Default Value Not Applicable Range 0 Disable 1 Enable Example web interface enabled 1 Parameter download protocol Download Protocol in Web UI IP phone UI Options Network Aastra Web UI Advanced Settings Configuration Server Configuration Files aastra cfg mac cfg Description Protocol to u...

Page 301: ...of the TFTP server This will become effective after this configuration file has been downloaded into the phone Format IP address or qualified domain name Default Value 0 0 0 0 Range Not Applicable Example tftp server 192 168 0 130 Parameter alternative tftp server Alternate TFTP in Web UI IP phone UI Options Network TFTP Server Alernate TFTP Aastra Web UI Advanced Settings Configuration Server Con...

Page 302: ...ault Value 0 Range 0 or 1 Example use alternative tftp server 1 Parameter ftp server FTP Server in Web UI IP phone UI Options Network FTP Server Aastra Web UI Advanced Settings Configuration Server Configuration Files aastra cfg mac cfg Description The FTP server s IP address or network host name This will become effective after this configuration file has been downloaded into the phone Optional Y...

Page 303: ...ed Settings Configuration Server Configuration Files aastra cfg mac cfg Description The password to enter for accessing the FTP server This will become effective after this configuration file has been downloaded into the phone Format Text Default Value Not Applicable Range Up to 63 alphanumeric characters Example ftp password 1234fcs Parameter http server HTTP Server in Web UI IP phone UI Options ...

Page 304: ...dvanced Settings Configuration Server Configuration Files aastra cfg mac cfg Description The HTTP sub directory path name to enter If the IP phone s files are located in a sub directory beneath the server s HTTP root directory the relative path to that sub directory should be entered in this field Format dir dir dir Default Value Not Applicable Range Up to 63 alphanumeric characters Example http p...

Page 305: ...tion files and firmware automatically at the specified time if the files on the server have changed Notes 1 If a user is accessing the Aastra Web UI they are not informed of an auto reboot 2 Any changes made using the Aastra Web UI or the IP phone UI are not overwritten by an auto resync update Auto resync affects the configuration files only However the settings in the Aastra Web UI take preceden...

Page 306: ...ues are in 30 minute increments only 4 When entering a value for this parameter using the configuration files the value can be entered using minute values from 00 to 59 for example the auto resync time can be entered as 02 56 5 Auto Resync adds up to 15 minutes random time to the configured time For example if the auto resync time parameter is set to 02 00 the event takes place any time between 02...

Page 307: ...to 63 Example tos sip 3 Parameter tos rtp IP phone UI Options Network Type of Service RTP Aastra Web UI Advanced Settings Network Type of Service DSCP Configuration Files aastra cfg mac cfg Description The Differentiated Services Code Point DSCP for RTP packets Format Integer Default Value 32 Range 0 to 63 Example tos rtp 2 Parameter tos rtcp IP phone UI Options Network Type of Service RTCP Aastra...

Page 308: ...Boolean Default Value 0 false Range 0 false 1 true Example tagging enabled 1 Parameter vlan id VLAN id for Port 0 in Web UI IP phone UI Options Network VLAN Phone VLAN ID Aastra Web UI Advanced Settings Network VLAN Port 0 Configuration Files aastra cfg mac cfg Description VLAN is a feature on the IP phone that allows for multiple logical Ethernet interfaces to send outgoing RTP packets over a sin...

Page 309: ...ting for SIP tos sip parameter RTP tos rtp parameter and RTCP tos rtcp parameter It is the mapping between the DSCP value and the VLAN priority value for SIP RTP and RTCP packets You enter the tos priority map value as follows DSCP_1 Priority_1 DSCP_2 Priority_2 DSCP_64 Priority_64 where the DSCP value range is 0 63 and the priority range is 0 7 Mappings not enclosed in parentheses and separated w...

Page 310: ...I IP phone UI Options Network VLAN Passthrough Priority Aastra Web UI Advanced Settings Network VLAN Port 1 Configuration Files aastra cfg mac cfg Description Specifies the priority value used for passing VLAN packets through to a PC via Port 1 Not available on 9112i Format Integer Default Value 0 Range 0 to 7 Example QoS eth port 1 priority 3 Parameter vlan id port 1 VLAN id for Port 1in Web UI I...

Page 311: ...p nat port NAT Port in Web UI IP phone UI Options SIP Settings Aastra Web UI Advanced Settings Network Configuration Files aastra cfg mac cfg Description Port number of the network device that enforces NAT Format Integer Default Value 0 Range Not Applicable Example sip nat port 5060 Parameter sip nortel nat support Nortel NAT Traversal Enabled in Web UI IP phone UI Options SIP Settings Aastra Web ...

Page 312: ... A Parameter sip nortel nat timer Nortel NAT Timer in Web UI Aastra Web UI Advanced Settings Network Configuration Files aastra cfg mac cfg Description The interval in seconds that the phone sends SIP ping requests to the Nortel proxy Format Integer Default Value 30 Range 0 to 2147483647 Example sip nortel nat timer 60 ...

Page 313: ...r to 0 allows the use of the configured Time Server s Setting this parameter to 1 prevents the use of the configured Time Server s Format Integer Default Value 0 disabled Range 0 disabled 1 enabled Example time server disabled 0 Parameter time server1 Time Server 1 in Web UI Aastra Web UI Advanced Settings Network Advanced Network Settings Configuration Files aastra cfg mac cfg Description The pri...

Page 314: ...l be used to request the time from Format IP address or qualified domain name Default Value 0 0 0 0 Range Not Applicable Example time server2 192 168 0 5 Parameter time server3 Time Server 3 in Web UI Aastra Web UI Advanced Settings Network Advanced Network Settings Configuration Files aastra cfg mac cfg Description The tertiary time server s IP address or qualified domain name If the time server ...

Page 315: ...or 24 hour format Use 0 for the 12 hour format and 1 for the 24 hour format Format Integer Default Value 0 Range 0 12 hr format 1 24 hr format Example time format 0 Parameter date format Date Format in Phone UI IP phone UI Options Time and Date Date Format Configuration Files aastra cfg mac cfg Description This parameter allows the user to change the date to various formats Format Integer Default ...

Page 316: ...mple dst config 0 Parameter time zone name Time Zone in Phone UI IP phone UI Options Time and Date Time Zone Configuration Files aastra cfg mac cfg Description Assigns a time zone name to the time server Format Text Default Value US Eastern Range See Time Zone Name Time Zone Code Table below Example time zone name US Central Parameter time zone code Time Zone in Phone UI IP phone UI Options Time a...

Page 317: ...lbourne AU Sydney AU Broken Hill AU Brisbane AU Lindeman AU Adelaide AU Darwin AU Perth AW Aruba CET AST AST CET AST ART BST CET LHS EST EST EST CST EST EST CST CST WST AST BA Sarajevo BB Barbados BE Brussels BG Sofia BM Bermuda BO La Paz BR Noronha BR Belem BR Fortaleza BR Recife BR Araguaina BR Maceio BR Sao Paulo BR Cuiaba BR Porto Velho BR Boa Vista BR Manaus BR Eirunepe BR Rio Branco BS Nassa...

Page 318: ... Rica CU Havana CY Nicosia CZ Prague NST AST EST EST CST MST PST PST CET CKS CLS EAS CST COS CST CST EES CET DE Berlin DK Copenhagen DM Dominica DO Santo Domingo CET CET AST AST EE Tallinn ES Madrid ES Canary EET CET WET FI Helsinki FJ Fiji FK Stanley FO Faeroe FR Paris EET NZT FKS WET CET GB London GB Belfast GD Grenada GF Cayenne GI Gibraltar GP Guadeloupe GR Athens GS South Georgia GT Guatemala...

Page 319: ...a JP Tokyo EST JST KY Cayman EST LC St Lucia LI Vaduz LT Vilnius LU Luxembourg LV Riga AST CET EET CET EET MC Monaco MD Chisinau MK Skopje MQ Martinique MS Montserrat MT Malta MX Mexico City MX Cancun MX Merida MX Monterrey MX Mazatlan MX Chihuahua MX Hermosillo MX Tijuana CET EET CET AST AST CET CST CST CST CST MST MST MST PST NI Managua NL Amsterdam NO Oslo NR Nauru NU Niue NZ Auckland NZ Chatha...

Page 320: ... RU Novosibirsk RU Krasnoyarsk RU Irkutsk RU Yakutsk RU Vladivostok RU Sakhalin RU Magadan RU Kamchatka RU Anadyr EET EET MSK SAM YEK OMS NOV KRA IRK YAK VLA SAK MAG PET ANA SE Stockholm SG Singapore SI Ljubljana SK Bratislava SM San Marino SR Paramaribo SV El Salvador CET SGT CET CET CET SRT CST TR Istanbul TT Port of Spain TW Taipei EET AST CST UA Kiev US Eastern US Central US Mountain US Pacifi...

Page 321: ...Operational Basic and Advanced Parameters 41 001129 00 Rev 09 Release 1 4 1 A 31 Configuration Parameters Appendix A VA Vatican CET YU Belgrade CET Time Zone Name Time Zone Code ...

Page 322: ...characters Default Value Not Applicable Range For 480i 480i CT Up to 21 characters width of LCD For 9112i 9133i Up to 16 characters width of LCD Example displayName1 SIPphone1 Parameter displayName2 Idle Display Name 2 in Web UI Aastra Web UI Basic Settings Preferences Configuration Files aastra cfg mac cfg Description The name displayed on the idle screen rather than the user name and phone numbe...

Page 323: ...receding digit symbol or expression Symbol inclusive OR Used only with represent a range of acceptable symbols For example 2 8 open close quotes In the configuration files enter the sip dial plan value using quotes Note You can configure prefix dialing by adding a prepend digit to the dial string For example if you add a prepend map of 2 9 XXXXXXXXX 91 the IP phone adds the digits 91 to any 10 dig...

Page 324: ...e IP phone to use a dial plan terminator or timeout such as the pound symbol the phone waits 4 or 5 seconds after you pick up the handset or press a key to make a call Format Boolean Default Value 0 Range 0 Disable 1 Enabled Example sip dial plan terminator 1 Parameter sip digit timeout Digit Timeout in Web UI Aastra Web UI Basic Settings Preferences Configuration Files aastra cfg mac cfg Descript...

Page 325: ...reen of the phone You may want to set this parameter to display the phone user s name Format Text Default Value Not Applicable Range Up to 20 alphanumeric characters Example sip screen name Joe Smith Parameter sip user name Phone Number in Web UI IP Phone UI Options SIP Settings Aastra Web UI Advanced Settings Global SIP Basic SIP Settings Configuration Files aastra cfg mac cfg Description Used in...

Page 326: ...ter sip auth name Authentication Name in Web UI IP Phone UI Options SIP Settings Aastra Web UI Advanced Settings Global SIP Basic SIP Settings Configuration Files aastra cfg mac cfg Description Used in the username field of the Authorization header field of the SIP REGISTER request Format Text Default Value Not Applicable Range Up to 20 alphanumeric characters Example sip auth name 5553456 Paramet...

Page 327: ...ple sip bla number 1010 Parameter sip mode Line mode in Web UI Aastra Web UI Advanced Settings Global SIP Basic SIP Settings Configuration Files aastra cfg mac cfg Description Allows you to configure the mode of the line Applicable values are Generic Normal line BroadSoft SCA Shared Call Line Appearances SCA line for BroadWorks network call activity can go to more than one phone Nortel Conference ...

Page 328: ...which the IP phone uses to send all SIP requests A SIP proxy is a server that initiates and forwards requests generated by the IP phone to the targeted user Format IP address or fully qualified Domain Name Default Value 0 0 0 0 Range Not applicable Example sip proxy ip 192 168 0 101 Parameter sip proxy port Proxy Port in Web UI IP Phone UI Options SIP Settings Aastra Web UI Advanced Settings Globa...

Page 329: ...y Port in Web UI Aastra Web UI Advanced Settings Global SIP Basic SIP Network Settings Configuration Files aastra cfg mac cfg Description The backup proxy s port number Format Integer Default Value 0 Range Not Applicable Example sip backup proxy port 5060 Parameter sip outbound proxy outbound proxy server in Web UI Aastra Web UI Advanced Settings Global SIP Advanced SIP Settings Configuration File...

Page 330: ... Web UI Advanced Settings Global SIP Basic SIP Settings Configuration Files aastra cfg mac cfg Description The address of the registrar for which the IP phone uses to send REGISTER requests A SIP registrar is a server that maintains the location information of the IP phone A global value of 0 0 0 0 disables registration However the phone is still active and you can dial using username ip address o...

Page 331: ...P Network Settings Configuration Files aastra cfg mac cfg Description The address of the backup registrar typically the backup SIP proxy for which the IP phone uses to send REGISTER requests if the primary registrar is unavailable A global value of 0 0 0 0 disables backup registration However the phone is still active and you can dial using username ip address of the phone If the backup registrar ...

Page 332: ...ription The backup registrar s typically the backup SIP proxy port number Format Integer Default Value 0 Range Not Applicable Example sip backup registrar port 5060 Parameter sip registration period Registration Period in Web UI Aastra Web UI Advanced Settings Global SIP Basic SIP Network Settings Configuration Files aastra cfg mac cfg Description The requested registration period in seconds from ...

Page 333: ...You may want to set this parameter to display the phone user s name Format Text Default Value Not Applicable Range Up to 20 alphanumeric characters Example sip line1 screen name Joe Smith Parameter sip lineN user name Phone Number in Web UI Aastra Web UI Advanced Settings Line 1 thru 9 480i 480i CT 9133i Aastra Web UI Advanced Settings Global SIP 9112i Configuration Files aastra cfg mac cfg Descri...

Page 334: ...caller s ID and some may overwrite this with the string that is set at the PBX system Format Text Default Value Not Applicable Range Up to 20 alphanumeric characters Example sip line1 display name Joe Smith Parameter sip lineN auth name Authentication Name in Web UI Aastra Web UI Advanced Settings Line 1 thru 9 480i 480i CT 9133i Aastra Web UI Advanced Settings Global SIP 9112i Configuration Files...

Page 335: ...d Settings Line 1 thru 9 480i 480i CT 9133i Aastra Web UI Advanced Settings Global SIP 9112i Configuration Files aastra cfg mac cfg Description The password that will be used to register at the registrar Note For the 9112i this parameter is both a global and per line setting Format Text Default Value Not Applicable Range Up to 20 alphanumeric characters Example sip line1 password 12345 ...

Page 336: ... For ININ Server When configuring the BLA feature on an ININ server the value set for the sip lineN bla number parameter shall be the same value set for the sip lineN user name parameter without the incremented digit added to the phone For example if the sip lineN user name for the first phone is 10101 and the sip lineN user name for the second phone is 10102 etc you would configure BLA on a per l...

Page 337: ... Applicable values are Generic Normal line BroadSoft SCA Shared Call Line Appearances SCA line for BroadWorks network call activity can go to more than one phone Nortel Conference line for Nortel Networks private all call activity goes to one phone BLA Bridged Line Appearance BLA line If the softkeys on the 480i 480i CT or the programmable keys on the 9133i are set as line keys and you configure t...

Page 338: ... the IP phone uses to send all SIP requests A SIP proxy is a server that initiates and forwards requests generated by the IP phone to the targeted user Format IP address or fully qualified Domain Name Default Value 0 0 0 0 Range Not applicable Example sip line1 proxy ip 192 168 0 101 Parameter sip lineN proxy port Proxy Port in Web UI Aastra Web UI Advanced Settings Line 1 thru 9 480i 480i CT 9133...

Page 339: ...a Web UI Advanced Settings Line 1 thru 9 480i 480i CT 9133i Aastra Web UI Advanced Settings Global SIP 9112i Configuration Files aastra cfg mac cfg Description The backup proxy s port number Format Integer Default Value 0 Range Not Applicable Example sip line1 backup proxy port 5060 Parameter sip lineN outbound proxy Outbound Proxy Server in Web UI Aastra Web UI Advanced Settings Line 1 thru 9 480...

Page 340: ...d Settings Line 1 thru 9 480i 480i CT 9133i Aastra Web UI Advanced Settings Global SIP 9112i Configuration Files aastra cfg mac cfg Description The address of the registrar for which the IP phone uses to send REGISTER requests A SIP registrar is a server that maintains the location information of the IP phone A global value of 0 0 0 0 disables registration However the phone is still active and you...

Page 341: ...ineN Basic SIP Network Settings Configuration Files aastra cfg mac cfg Description The address of the backup registrar typically the backup SIP proxy for which the IP phone uses to send REGISTER requests if the primary registrar is unavailable A global value of 0 0 0 0 disables backup registration However the phone is still active and you can dial using username ip address of the phone If the back...

Page 342: ... typically the backup SIP proxy port number Format Integer Default Value 0 Range Not Applicable Example sip line1 backup registrar port 5060 Parameter sip lineN registration period Registration Period in Web UI Aastra Web UI Advanced Settings Line 1 thru 9 480i 480i CT 9133i Aastra Web UI Advanced Settings Global SIP 9112i Configuration Files aastra cfg mac cfg Description The requested registrati...

Page 343: ...ls the user there is a message on the IP Phone You can enable and disable MWI by setting this parameter to the following 0 to disable 1 to enable Format Boolean Default Value 0 Range 0 disable 1 enable Example sip explicit mwi subscription 1 Parameter sip explicit mwi subscription period Explicit MWI Timeout in Web UI Aastra Web UI Advanced Settings Global SIP Advanced SIP Settings Configuration F...

Page 344: ... a session alive The proxy uses these re INVITE requests to maintain the status of the connected sessions See RFC4028 for details Format Integer Default Value 0 Range Not Applicable Example sip session timer 30 Parameter sip T1 timer T1 Timer in Web UI Aastra Web UI Advanced Settings Global SIP Advanced SIP Settings Configuration Files aastra cfg mac cfg Description This timer is a SIP transaction...

Page 345: ...s to respond to a request Format Integer Default Value 0 Range Not Applicable Example sip T2 timer 8 Parameter sip transaction timer Transaction Timer in Web UI Aastra Web UI Advanced Settings Global SIP Advanced SIP Settings Configuration Files aastra cfg mac cfg Description The amount of time in milliseconds that the phone allows the callserver registrar proxy to respond to SIP messages that it ...

Page 346: ...nd out RTP packets Format Boolean Default Value 1 UDP Range Valid values are 0 Both 1 UDP 2 TCP Example sip transport protocol 2 Parameter sip registration retry timer Registration Failed Retry Timer in Web UI Aastra Web UI Advanced Settings Global SIP Advanced SIP Settings Configuration Files aastra cfg mac cfg Description Specifies the time in seconds that the phone waits between registration at...

Page 347: ...Format Integer Default Value 120 Range 30 to 214748364 Example sip registration timeout retry timer 150 Parameter sip registration renewal timer Registration Renewal Timer in Web UI Aastra Web UI Advanced Settings Global SIP Advanced SIP Settings Configuration Files aastra cfg mac cfg Description The length of time in seconds prior to expiration that the phone renews registrations For example if t...

Page 348: ... for sending DTMF tones and for the audio stream Your network administrator may close some ports for security reasons You may want to use this parameter to send RTP data using a different port Format Integer Default Value 3000 Range Not Applicable Example sip rtp port 5000 Parameter sip use basic codecs Basic Codecs in Web UI Aastra Web UI Advanced Settings Global SIP RTP Settings Configuration Fi...

Page 349: ... Disable 1 Enable Example sip out of band dtmf 0 Parameter sip customized codec Customized Codec Preference List in Web UI Aastra Web UI Advanced Settings Global SIP RTP Settings Configuration Files aastra cfg mac cfg Description Specifies a customized Codec preference list which allows you to use the preferred Codecs for this IP phone Format Comma separated list of semicolon separated values Defa...

Page 350: ...s the Dual tone multifrequency DTMF method to use on the IP phone Format Boolean Default Value 0 RTP Range 0 RTP 1 SIP INFO 2 BOTH Example sip dtmf method 1 Parameter sip lineN dtmf method DTMF Method in Web UI Aastra Web UI Advanced Settings Global SIP RTP Settings Configuration Files aastra cfg mac cfg Description Sets the Dual tone multifrequency DTMF method to use on the IP phone for a specifi...

Page 351: ...eb UI Aastra Web UI Advanced Settings Global SIP RTP Settings Configuration Files aastra cfg mac cfg Description Silence suppression is enabled by default on the IP phones The phone negotiates whether or not to use silence suppression Disabling this feature forces the phone to ignore any negotiated value Format Boolean Default Value 1 enabled Range 0 disabled 1 enabled Example sip silence suppress...

Page 352: ...ons for listening to voicemails Note The phone must have a registered voicemail account from a server for this feature to be enabled When no registered voicemail accounts are registered to the phone the display shows List Empty The phone displays up to 99 voicemails for an account even if the number of voicemails exceeds the limit Registered account numbers URIs that exceed the length of the scree...

Page 353: ...nfiguration Files aastra cfg mac cfg Description The name of a directory list that you can download from the configuration server Format Alphanumeric characters Default Value Not Applicable Range Not Applicable Example directory 2 personallist csv Parameter directory disabled Configuration Files aastra cfg mac cfg Description Enables or disables the Directory on the IP phone If this parameter is s...

Page 354: ...s removed from the Services menu and the Caller List key is ignored if pressed by the user Format Boolean Default Value 0 false Range 0 false 1 true Example callers list disabled 1 Parameter call forward disabled Configuration Files aastra cfg mac cfg Description Enables or disables the ability to configure Call Forwarding If this parameter is set to 0 a user and administrator can configure Call F...

Page 355: ...iption Enables or disables the Missed Calls Indicator If the missed calls indicator disabled parame ter is set to 0 the indicator increments as unanswered calls come into the IP phone If the missed calls indicator disabled parameter is set to 1 the indicator is disabled and will NOT increment as unanswered calls come into the IP phone Format Boolean Default Value 0 flase Range 0 false 1 true Examp...

Page 356: ... application title XML Application Title in Web UI Aastra Web UI Operation Softkeys and XML Services Configuration Files aastra cfg mac cfg Description This parameter allows you to rename the XML application in the IP phone UI Services 4 Custom Feature By default when you load an XML application to the IP phone the XML application title is called Custom Feature The xml application title parameter ...

Page 357: ...icable Example xml application post list 10 50 10 53 dhcp10 53 ana aastra com Parameter xml beep notification XML Beep Support in Web UI Aastra Web UI Basic Settings Preferences Configuration Files aastra cfg mac cfg Description Enables or disables a BEEP notification on the phone when a status message object AastraIPPhoneStatus containing a beep attribute arrives to the phone Changes to this para...

Page 358: ... Status Scroll Delay seconds in Web UI Aastra Web UI Basic Settings Preferences Configuration Files aastra cfg mac cfg Description Specifies the length of time in seconds that each XML status message displays on the phone Note Changes to this parameter are applied immediately Format Integer Default Value 5 Range 1 to 25 Example xml status scroll delay 3 ...

Page 359: ...Applicable Range Up to 128 ASCII characters Example action uri startup http 10 50 10 140 startup Parameter action uri registered Successful Registration in Web UI Aastra Web UI Advanced Settings Action URI Configuration Files aastra cfg mac cfg Description Specifies the URI for which the phone executes a GET on when a successful registration event occurs This parameter can use the following variab...

Page 360: ...GNAME Format Fully qualified URI Default Value Not Applicable Range Up to 128 ASCII characters Example action uri incoming http 10 50 10 140 incoming php number REMOTENUMBER Parameter action uri outgoing Outgoing Call in Web UI Aastra Web UI Advanced Settings Action URI Configuration Files aastra cfg mac cfg Description Specifies the URI for which the phone executes a GET on when an outgoing call ...

Page 361: ...ffhook event occurs Format Fully qualified URI Default Value Not Applicable Range Up to 128 ASCII characters Example action uri offhook http 10 50 10 140 offhook Parameter action uri onhook Onhook in Web UI Aastra Web UI Advanced Settings Action URI Configuration Files aastra cfg mac cfg Description Specifies the URI for which the phone executes a GET on when an onhook event occurs Format Fully qu...

Page 362: ...stinct rings Format Integer Default Value Aastra Web UI Tone 1 IP Phone UI Tone 1 Configuration Files 0 Tone 1 Range Aastra Web UI IP Phone UI Tone 1 Tone 2 Tone 3 Tone 4 Tone 5 Silent Configuration Files 0 Tone 1 1 Tone 2 2 Tone 3 3 Tone 4 4 Tone 5 5 Silent Example ring tone 3 Parameter tone set Tone Set in Web UI Aastra Web UI Basic Settings Preferences Ring Tones IP Phone UI Options Tones Tone ...

Page 363: ...Ring Tones Configuration Files aastra cfg mac cfg Description Sets the type of ring tone on the IP phone on a per line basis Ring tone can be set to one of six distinct rings Format Integer Default Value Aastra Web UI Global Configuration Files 1 Global Range Aastra Web UI Global Tone 1 Tone 2 Tone 3 Tone 4 Tone 5 Silent Configuration Files 1 Global 0 Tone 1 1 Tone 2 2 Tone 3 3 Tone 4 4 Tone 5 5 S...

Page 364: ... the playing of a stuttered dial tone when there is a message waiting on the IP phone Format Boolean Default Value 0 false Range 0 false 1 true Example stuttered disabled 1 Parameter call waiting tone Play Call Waiting Tone in Web UI Aastra Web UI Basic Settings Preferences General Configuration Files aastra cfg mac cfg Description Enable or disables the playing of a call waiting tone when a calle...

Page 365: ...alls and call waiting calls Format Boolean Default Value 1 true Range 0 false 1 true Example priority alerting enabled 0 Parameter alert auto call distribution auto call distribution in Web UI Aastra Web UI Basic Settings Preferences Priority Alerting Settings Configuration Files aastra cfg mac cfg Description When an alert acd keyword appears in the header of the INVITE request the configured Bel...

Page 366: ...er Default Value 0 Normal ringing Range 0 Normal ringing default 1 Bellcore dr2 2 Bellcore dr3 3 Bellcore dr4 4 Bellcore dr5 5 Silent Example alert community 1 3 Parameter alert community 2 community 2 in Web UI Aastra Web UI Basic Settings Preferences Priority Alerting Settings Configuration Files aastra cfg mac cfg Description When an alert community 2 keyword appears in the header of the INVITE...

Page 367: ... Default Value 0 Normal ringing Range 0 Normal ringing default 1 Bellcore dr2 2 Bellcore dr3 3 Bellcore dr4 4 Bellcore dr5 5 Silent Example alert community 3 1 Parameter alert community 4 community 4 in Web UI Aastra Web UI Basic Settings Preferences Priority Alerting Settings Configuration Files aastra cfg mac cfg Description When an alert community 4 keyword appears in the header of the INVITE r...

Page 368: ...ger Default Value 0 Normal ringing Range 0 Normal ringing default 1 Bellcore dr2 2 Bellcore dr3 3 Bellcore dr4 4 Bellcore dr5 5 Silent Example alert external 4 Parameter alert emergency alert emergency in Web UI Aastra Web UI Basic Settings Preferences Priority Alerting Settings Configuration Files aastra cfg mac cfg Description When an alert emergency keyword appears in the header of the INVITE r...

Page 369: ... Default Value 0 Normal ringing Range 0 Normal ringing default 1 Bellcore dr2 2 Bellcore dr3 3 Bellcore dr4 4 Bellcore dr5 5 Silent Example alert group 4 Parameter alert internal alert internal in Web UI Aastra Web UI Basic Settings Preferences Priority Alerting Settings Configuration Files aastra cfg mac cfg Description When an alert internal keyword appears in the header of the INVITE request th...

Page 370: ...ne is applied to the IP phone Format Integer Default Value 0 Normal ringing Range 0 Normal ringing default 1 Bellcore dr2 2 Bellcore dr3 3 Bellcore dr4 4 Bellcore dr5 5 Silent Example alert priority 4 Parameter language IP Phone UI Options Language Configuration Files aastra cfg mac cfg Description Used to set the language that the phone uses to display messages etc Valid values for 480i 9112i 913...

Page 371: ...DTMF playback when a number is dialed from the softkeys or programmable keys When you disable the suppression of DTMF playback and you press a softkey or programmable key the IP phone dials the stored number and displays each digit as dialed in the LCD window When you enable the suppression of DTMF playback the IP phone dials the stored number and displays the entire number immediately in the LCD ...

Page 372: ...g Intercom Settings Configuration Files aastra cfg mac cfg Description Determines whether the IP phone or the server is responsible for notifying the recipient that an Intercom call is being placed Format Integer Default Value For Aastra Web UI Off 480i 480i CT and handsets For Configuration Files 3 Off 480i 480i CT and handsets Range For Aastra Web UI Phone Side Server Side Off 480i and 480i CT h...

Page 373: ...or Sylantro servers Format String Default Value N A Range N A Example sip intercom prefix code 96 Parameter sip intercom line Line in Web UI Aastra Web UI Basic Settings Preferences Outgoing Intercom Settings Configuration Files aastra cfg mac cfg Description Specifies the line for which the IP phone uses the configuration from when making the Intercom call The IP phone uses the first available li...

Page 374: ... not muted 1 true microphone is muted Example sip intercom mute mic 1 Parameter sip allow auto answer Auto Answer in Web UI Aastra Web UI Basic Settings Preferences Incoming Intercom Settings Configuration Files aastra cfg mac cfg Description Enables or disables the IP phone to allow automatic answering for an Intercom call If auto answer is enabled on the IP phone the phone plays a tone to alert ...

Page 375: ...ou to adjust the Tx gain settings to best suit your comfort level and deployment environment Format Integer Default Value 0 Range 10 db to 10 db Example headset tx gain 5 Parameter headset sidetone gain Configuration Files aastra cfg mac cfg Description This is the is the increased db or decreased db amount of sidetone signal from the headset microphone to the headset speaker The amount of sideton...

Page 376: ...ain settings to best suit your comfort level and deployment environment Format Integer Default Value 0 Range 10 db to 10 db Example handset tx gain 5 Parameter handset sidetone gain Configuration Files aastra cfg mac cfg Description This is the increased db or decreased db amount of sidetone signal from the handset microphone to the handset speaker The amount of sidetone gain in the IP phone firmw...

Page 377: ...ode IP Phone UI Options Set Audio Configuration Files aastra cfg mac cfg Description Allows you to configure how the handsfree key on the IP phone operates Format Integer Default Value 0 Range 0 Speaker Calls can be made or received using the handset or handsfree speakerphone and can be switched between the two modes by pressing the d fkey When on speaker you can return to using the handset by pla...

Page 378: ...e of directed call pickup feature Format Boolean Default Value 0 disabled Range 0 disabled 1 enabled Example directed call pickup 1 Parameter play a ring splash Play a Ring Splash in Web UI Aastra Web UI Basic Settings Preferences Directed Call Pickup Settings Configuration Files aastra cfg mac cfg Description Enables or disables the playing of a short call waiting tone when there is an incoming c...

Page 379: ... Period in Web UI Aastra Web UI Advanced Settings Global SIP Advanced SIP Settings Configuration Files aastra cfg mac cfg Description Specifies the time period in seconds that the IP phone resubscribes the BLF subscription service after a software firmware upgrade or after a reboot of the IP phone Format Integer Default Value 3600 Range 120 2 minutes minimum value Example sip blf subscription peri...

Page 380: ...key is active and can be pressed by the user If this parameter is set to 1 pressing the Redial key is ignored and the dialed number is not saved to the Redial List Format Boolean Default Value 0 false Range 0 false 1 true Example redial disabled 1 Parameter conference disabled Configuration Files aastra cfg mac cfg Description Enables or disables the Conf key on the IP phone If this parameter is s...

Page 381: ...l transfer disabled 1 Parameter map redial key to Map Redial Key To in Web UI Aastra Web UI Basic Settings Preferences Key Mapping Configuration Files aastra cfg mac cfg Description Sets the Redial key as a speedial key if a value is entered for this parameter If you leave this parameter blank the Redial key returns to its original functionality Note If you configure the Redial key for speeddialin...

Page 382: ...tion Sets the Conf key as a speedial key if a value is entered for this parameter If you leave this parameter blank the Conf key returns to its original functionality Note If you configure the Conf key for speeddialing on the 480i CT Base Station the Conf key on the 480i CT handset retains its original functionality The Conf key on the handset is not configured for speeddial Format Integer Default...

Page 383: ... configure on the IP phones The following table provides the number of softkeys and programmable keys you can configure and the number of lines available for each type of phone IP Phone Model Softkeys Available Programmable Keys Available Feature Keys Available Available Lines 480i 20 9 480i CT 20 9 480i CT Handset 15 9 9112i 2 1 9133i 7 9 Note When entering definitions for softkeys the sign must ...

Page 384: ...oftkey is configured to accept an XML application for accessing customized XML services You can also specify an XML softkey URL for this option flash Indicates the softkey is set to generate a flash event when it is pressed on the 480i and 480i CT or a feature key is pressed on the 480i CT handset The IP phone generates flash events only when a call is connected and there is an active RTP stream f...

Page 385: ...Release 1 4 1 A 95 Configuration Parameters Appendix A Default Value none Range line speeddial dnd blf list BLF List in the Aastra Web UI xml flash park pickup empty lcr Example softkey1 type line softkey2 type speeddial softkey3 type lcr softkey 4 type xml ...

Page 386: ... be set for the following softkey types only speeddial BLF XML Flash spre Park Pickup Notes 1 For the 480i and 480i CT phones an icon appears beside the soft key label that indicates the status of the line 2 If the softkeyN type parameter is set to flash and no label value is entered for the softkeyN label parameter the label of Flash is used Format Text Default Value Not Applicable Range For line...

Page 387: ...he softkey 2 For blf Value is the extension you want to monitor 3 For spre Value is dependent on services offered by server 4 For Park Pickup For valid values see Chapter 5 the section Park Pickup Call Server Configuration Values on page 5 46 For Park Pickup examples see Chapter 5 the section Model 480i 480 CT Examples on page 5 50 5 For xml You can specify a URI to use for this XML softkey The va...

Page 388: ...Files aastra cfg mac cfg Description This is the line associated with the softkey you are configuring The number of applicable lines available is dependent on the specific IP phone model The softkeyN line parameter can be set for the following softkey types only speeddial BLF BLF List Park Pickup lcr Format Integer Default Value 1 Range 1 through 9 for 480i and 480i CT Example softkey1 line 1 soft...

Page 389: ...ue 89 softkey12 states outgoing Note The IP phone idle screen condenses the softkeys So in the previous example softkey 12 will appear in position 1 if no other softkeys are set A softkey type of empty does not display on the idle screen at all Format Text Default Value For softkey types Line DND speeddial BLF BLF List XML lcr empty idle connected incoming outgoing For softkey type Flash blank For...

Page 390: ...igured key list 9133i only Aastra Web UI only Indicates programmable key is configured for BLF list use User can dial out on a BLF List configured key xml Indicates programmable key is configured to accept an XML application for accessing customized XML services You can also specify an XML softkey URL for this option flash Indicates programmable key is set to generate a flash event when it is pres...

Page 391: ...et for the following softkey types only speeddial line BLF spre XML Park Pickup Notes 1 For speedial Value is the phone number or extension to enter for the programmable key 2 For line 9133i only Value is optional for example L4 3 For blf 9133i only Value is the extension you want to monitor 4 For spre Value is dependent on services offered by server 5 For xml Value is IP address of the XML applic...

Page 392: ...Programmable Keys Configuration Files aastra cfg mac cfg Description This is the line associated with the programmable key you are configuring This parameter is for the 9133i only The prgkeyN line parameter can be set for the following softkey types only speeddial BLF BLF List Park Pickup lcr Format Integer Default Value 1 Range 1 through 7 9133i only Example prgkey1 line 1 prgkey2 line 5 ...

Page 393: ...can set to enable or disable the sending of the MAC address and line number in REGISTER messages to the call server Parameter sip send mac Send MAC Address in REGISTER Message in Web UI Aastra Web UI Advanced Settings Global SIP Advanced SIP Settings Configuration Files aastra cfg mac cfg Description Adds an Aastra Mac header to the SIP REGISTER messages sent from the phone to the call server wher...

Page 394: ... value is the MAC address of the phone Format Boolean Default Value 0 disabled Range 0 disabled 1 enabled Example sip send line 1 Parameter sip cancel after blind transfer Configuration Files aastra cfg mac cfg Description Forces the phone to use the Blind Transfer method available in software prior to release 1 4 This method sends the CANCEL message after the REFER message when blind transferring...

Page 395: ...ation Files aastra cfg mac cfg Description Enables or disables the forcing web recovery mode feature If this parameter is set to 1 you cannot force web recovery If this parameter is set to 0 press 1 and keys during boot up when the logo displays to force the web recovery mode Format Boolean Default Value 0 false Range 0 false 1 true Example force web recovery mode disabled 1 Parameter max boot cou...

Page 396: ...re is enabled set to 1 you can make separate active calls from the 480i CT base unit and from the cordless handset If this feature is disabled set to 0 only one call can be active at a time either from the base unit or from the handset When this feature is disabled and you make an active call on either the base unit or the handset any other attempt to make an active call is put on hold Also when t...

Page 397: ...tra cfg mac cfg Description Specifies the IP address for which to save log files for troubleshooting purposes Format IP address Default Value 0 0 0 0 Range Not Applicable Example log ip 192 168 3 2 Parameter log port Aastra Web UI Advanced Settings Troubleshooting Configuration Files aastra cfg mac cfg Description Specifies the IP port to use to save log files for troubleshooting purposes This is ...

Page 398: ...s with a severity of Info and higher are reported to the log file debug entries are dropped Changes to this parameter require a reboot of the IP Phone Log levels are Debug All logs are reported to the log file Info Informational logs and higher are reported to the log file debug logs are dropped Warn Warning logs and higher are reported to the log file info and debug logs are dropped Error Error l...

Page 399: ...Troubleshooting Parameters 41 001129 00 Rev 09 Release 1 4 1 A 109 Configuration Parameters Appendix A ...

Page 400: ...oken Hill AU Brisbane AU Lindeman AU Adelaide AU Darwin AU Perth AW Aruba CET AST AST CET AST ART BST CET LHS EST EST EST CST EST EST CST CST WST AST BA Sarajevo BB Barbados BE Brussels BG Sofia BM Bermuda BO La Paz BR Noronha BR Belem BR Fortaleza BR Recife BR Araguaina BR Maceio BR Sao Paulo BR Cuiaba BR Porto Velho BR Boa Vista BR Manaus BR Eirunepe BR Rio Branco BS Nassau BY Minsk BZ Belize EE...

Page 401: ...Havana CY Nicosia CZ Prague NST AST EST EST CST MST PST PST CET CKS CLS EAS CST COS CST CST EES CET DE Berlin DK Copenhagen DM Dominica DO Santo Domingo CET CET AST AST EE Tallinn ES Madrid ES Canary EET CET WET FI Helsinki FJ Fiji FK Stanley FO Faeroe FR Paris EET NZT FKS WET CET GB London GB Belfast GD Grenada GF Cayenne GI Gibraltar GP Guadeloupe GR Athens GS South Georgia GT Guatemala GU Guam ...

Page 402: ...Tokyo EST JST KY Cayman EST LC St Lucia LI Vaduz LT Vilnius LU Luxembourg LV Riga AST CET EET CET EET MC Monaco MD Chisinau MK Skopje MQ Martinique MS Montserrat MT Malta MX Mexico City MX Cancun MX Merida MX Monterrey MX Mazatlan MX Chihuahua MX Hermosillo MX Tijuana CET EET CET AST AST CET CST CST CST CST MST MST MST PST NI Managua NL Amsterdam NO Oslo NR Nauru NU Niue NZ Auckland NZ Chatham CST...

Page 403: ...ibirsk RU Krasnoyarsk RU Irkutsk RU Yakutsk RU Vladivostok RU Sakhalin RU Magadan RU Kamchatka RU Anadyr EET EET MSK SAM YEK OMS NOV KRA IRK YAK VLA SAK MAG PET ANA SE Stockholm SG Singapore SI Ljubljana SK Bratislava SM San Marino SR Paramaribo SV El Salvador CET SGT CET CET CET SRT CST TR Istanbul TT Port of Spain TW Taipei EET AST CST UA Kiev US Eastern US Central US Mountain US Pacific US Alas...

Page 404: ...Troubleshooting Parameters A 114 41 001129 00 Rev 09 Release 1 4 1 IP Phone Administrator Guide Appendix A VA Vatican CET YU Belgrade CET Time Zone Name Time Zone Code ...

Page 405: ...on Server Setup About this appendix Introduction This appendix describes how to setup the TFTP protocol configuration server in your network Topics This appendix covers the following topics Topic Page Configuration Server Protocol Setup page B 2 TFTP Server Set up page B 2 ...

Page 406: ...pkin TFTP server on Google and you should get the web site where you can download the software from Installing PumpKIN is straightforward To configure the directory from where you would be serving the files click on the Options button on PumpKIN s main window as shown in the following figure It is important to select the Give all files radio button under the Read Request Behavior category This mak...

Page 407: ... select the Deny all requests in the Write Request Behavior category Click the OK button after you have entered all the required information All the firmware files should be in the file system root directory Currently we do not support downloads from files present in sub directories Consult PumpKIN s documentation if you need more information on how to set up the TFTP server ...

Page 408: ......

Page 409: ...e at the Asterisk IP PBX About this appendix Introduction This appendix describes how to setup a user s phone with an extension to make and receive calls using the Asterisk as the PBX Topics This appendix covers the following topics Topic Page IP Phone at the Asterisk IP PBX page C 2 ...

Page 410: ...s used in the extensions conf file to identify this physical phone when issuing Dial commands phone1 The type to use for the 480i is friend Peer is used when the Asterisk is contacting a proxy user is used for phones that can only make calls and friend acts as both a peer and a user type friend If your host has an entry in your DNS then you just enter the machines name in the host field host dynam...

Page 411: ...er the sip section context completes defining the extension for the 480i phone This definition completes configuring the 480i phone at the IP PBX system To verify whether the extension has been successfully registered at the IP PBX system enter the Asterisk console and reload Asterisk Use the command sip show peers at the console This will display the extensions that are registered at the IP PBX s...

Page 412: ......

Page 413: ...provides sample configuration files for the 480i 480i CT 9112i and 9133i Topics This appendix covers the following topics Topic Page Sample Configuration Files page D 2 480i Sample Configuration File page D 2 480i CT Sample Configuration File page D 12 9112i Sample Configuration File page D 29 9133i Sample Configuration File page D 36 ...

Page 414: ...iguration File Sample Configuration File Date October 20th 2005 Phone Model 480i Notes The general format used here is similar to configuration files used by several UNIX based programs Any text following a number sign is considered to be a comment unless the number sign is contained within double quotes where it is considered to be a pound For Boolean fields 0 false 1 true Comments This file cont...

Page 415: ...g file configures the settings server wide while the mac cfg file configures only the phone with the MAC address for which the file is named for example 00085d0304f4 cfg The settings in the aastra cfg file will be overridden by settings which also appear in the mac cfg file DHCP Setting dhcp 1 DHCP enabled DHCP 0 false means DHCP is disabled 1 true means DHCP is enabled Notes DHCP is normally set ...

Page 416: ...o each phone on a server and should be set in the mac cfg file if setting this manually subnet mask default gateway dns1 dns2 Time Server Settings time server disabled 1 Time server disabled time server1 Enable time server and enter at time server2 least one time server IP address or time server3 qualified domain name Time Server Disabled 0 false means the time server is not disabled 1 true means ...

Page 417: ...using a session border controller you should set the outbound proxy to the session border controller address sip outbound proxy sbc aastra com sip outbound proxy port 0 a value of 0 enables SRV lookups for the address of the proxy Option 3 If you know the public IP address of your NAT device and and have opened up a port for the SIP messages then you can statically assign this information sip nat ...

Page 418: ...erver 192 168 0 130 alternative tftp server use alternative tftp server 1 If your DHCP server assigns a TFTP server address which you do not use you can use the alternative tftp server FTP server settings ftp server 192 168 0 131 can be IP or FQDN ftp username aastra ftp password 480iaastra HTTP server settings for http bogus aastra com firmware http server bogus aastra com can be IP or FQDN http ...

Page 419: ...revious expression matches any number inside the brackets can be used with a to represent a range expression grouping either or If the dialled number doesn t match the dial plan then the call is rejected sip digit timeout 3 set the inter digit timeout in seconds Example dial plans sip dial plan x xx this is the default dial string note that is must be quoted since it contains a character sip dial ...

Page 420: ...transport protocol 0 use UDP 1 TCP 2 or both 0 for sip messaging sip use basic codecs 1 limit codecs to G711 and G729 sip out of band dtmf 0 turn off support for RFC2833 on by default Global SIP User Settings Notes These settings are used as the default configuration for the hard key lines on the phone That is L1 to L4 on the 480i and 480iCT L1 to L3 on the 9133i L1 on the 9112i These can be over ...

Page 421: ...eneric 1 BroadSoft SCA line 2 Nortel line sip proxy ip proxy aastra com IP address or FQDN of proxy sip proxy port 5060 port used for SIP messages on the proxy Set to 0 to enable SRV lookups sip registrar ip aastra com IP address or FQDN of registrar sip registrar port 0 as proxy port but for the registrar sip registration period 3600 registration period in seconds Per line SIP Settings configure ...

Page 422: ...r ip 10 50 10 102 sip line5 registrar port 5060 sip line5 registration period 60 Softkey Settings Softkeys can be set either server wide or unique to each phone Setting softkeys as line call appearances should be done in the mac cfg file since these are unique to each phone Notes There are a maximum of 18 softkeys that can be configured on the 480i or 480iCT phone These can be set up through eithe...

Page 423: ...dial any DTMFs from 0 9 or a comma for 500ms pause and E for On hook can be set for the value If softkey type is blf it is the extension you want to monitor SOFTKEY LINE This is line associated with the softkey For line softkeys the value must be between 5 and 9 1 4 are already hardcoded as the L1 L2 L3 and L4 hard key line call appearances Speed Dials softkey1 type speeddial softkey1 label Ext Pi...

Page 424: ...ograms Any text following a number sign is considered to be a comment unless the number sign is contained within double quotes where it is considered to be a pound For Boolean fields 0 false 1 true Comments This file contains sample configurations for the aastra cfg or mac cfg file The settings included here are examples only You should change comment the values to suit your requirements Not all p...

Page 425: ...server wide while the mac cfg file configures only the phone with the MAC address for which the file is named for example 00085d0304f4 cfg The settings in the aastra cfg file will be overridden by settings which also appear in the mac cfg file DHCP Setting dhcp 1 DHCP enabled DHCP 0 false means DHCP is disabled 1 true means DHCP is enabled Notes DHCP is normally set from the Options list on the ph...

Page 426: ...0 Rev 09 Release 1 4 1 IP Phone Administrator Guide Appendix D Network Settings Notes If DHCP is enabled you do not need to set these network settings Although depending on you DHCP server configuration you may still have to set the dns address ...

Page 427: ...e server disabled time server1 Enable time server and enter at time server2 least one time server IP address or time server3 qualified domain name Time Server Disabled 0 false means the time server is not disabled 1 true means the time server is disabled NAT Settings Option 1 If you are connecting to a Nortel MCS call server and there is a NAT device between the server and the phone then you must ...

Page 428: ...on border controller address sip outbound proxy sbc aastra com sip outbound proxy port 0 a value of 0 enables SRV lookups for the address of the proxy Option 3 If you know the public IP address of your NAT device and and have opened up a port for the SIP messages then you can statically assign this information sip nat ip 67 123 122 90 sip nat port 5890 Additional Network Settings sip rtp port 3000...

Page 429: ...alues are TFTP FTP and HTTP TFTP server settings tftp server 192 168 0 130 alternative tftp server use alternative tftp server 1 If your DHCP server assigns a TFTP server address which you do not use you can use the alternative tftp server FTP server settings ftp server 192 168 0 131 can be IP or FQDN ftp username aastra ftp password 480iaastra HTTP server settings for http bogus aastra com firmwa...

Page 430: ...g syntax 0 1 2 3 4 5 6 7 8 9 matches the keypad symbols x matches any digit 0 9 matches 0 or more repetitions of the previous expression matches any number inside the brackets can be used with a to represent a range expression grouping either or If the dialled number doesn t match the dial plan then the call is rejected sip digit timeout 3 set the inter digit timeout in seconds Example dial plans ...

Page 431: ...symbol to to the proxy in the dial string General SIP Settings sip session timer 30 enable support of RFC4028 the default value of 0 disables this functionality sip transport protocol 0 use UDP 1 TCP 2 or both 0 for sip messaging sip use basic codecs 1 limit codecs to G711 and G729 sip out of band dtmf 0 turn off support for RFC2833 on by default Global SIP User Settings Notes These settings are u...

Page 432: ...ame Joseph Smith the caller name sent out when making a call sip vmail 78 the number to reach voicemail on sip auth name jsmith account used to authenticate user sip password 12345 password for authentication account sip mode 0 line type 0 generic 1 BroadSoft SCA line 2 Nortel line sip proxy ip proxy aastra com IP address or FQDN of proxy sip proxy port 5060 port used for SIP messages on the proxy...

Page 433: ... Aastra Support sip line3 auth name support sip line3 password 54321 sip line3 mode 1 sip line3 vmail 78 configure line 5 a soft key line as an ordinary line of a test server sip line5 screen name Test 1 sip line5 user name 5551001 sip line5 display name Test 1 sip line5 auth name 5551001 sip line5 password 5551001 sip line5 mode 0 sip line5 proxy ip 10 50 10 102 sip line5 proxy port 5060 sip line...

Page 434: ...Softkeys can be set up as speeddials or as additional call line appearances and have a type label and value associated with it as seen here in the default softkey settings SOFTKEY TYPES line speeddial blf list dnd SOFTKEY LABEL Alpha numeric name for the softkey The maximum number of characters for this value is 10 for speeddials and dnd 9 chars for lines blf SOFTKEY VALUE If softkey type is a spe...

Page 435: ...ftkey4 type dnd softkey4 label DND Line appearance softkey6 type line softkey6 label Test 1 softkey6 line 5 blf softkey8 type blf softkey8 label Jane Doe softkey8 value 4559 softkey8 line 1 list softkey11 type list softkey12 type list Cordless Handset Feature Keys Notes In addition to the configuration parameters that exist on the 480i phone following are the parameters specific to the 480i Cordle...

Page 436: ...rdless hand set Each feature key has the following settings N corresponds to the feature key that is being configured for and ranges from 0 14 Feature key N En label String Feature key N Fr label Fr String Feature key N Sp label Sp String Feature key N control 1 Takes an integer value Feature key N hs event 1 Takes an integer value Feature key N base event 1 Takes an integer value key list version...

Page 437: ... handset 6 Lock and hide this key Do not show it in the Feature keys list in the cordless handset and do not let the user modify this key using the phone or the web client Feature key 0 hs event 7 These events are for handset specific events Events can be local to the handset like directory caller s list intercom etc or may be an event that is sent to the base set for fruther processing When this ...

Page 438: ...t to any value between 7 23 1 Seize base set s line1 2 Seize base set s line2 3 Seize base set s line3 4 Seize base set s line4 5 Seize base set s line5 6 Seize base set s line6 7 Seize base set s line7 8 Seize base set s line8 9 Seize base set s line9 10 Seize base set s line0 11 Send the base set s transfer event 12 Send the base set s conference event 13 Make feature list public Example configu...

Page 439: ...key 2 En label Xfer Feature key 2 Fr label Fr Xfer Feature key 2 Sp label Sp Xfer Feature key 2 control 2 Feature key 2 hs event 9 Feature key 2 base event 11 Feature key 3 En label Icom Feature key 3 Fr label Fr Icom Feature key 3 Sp label Sp Icom Feature key 3 control 1 Feature key 3 hs event 86 Feature key 3 base event 13 Feature key 4 En label Opt Feature key 4 Fr label Fr Opt Feature key 4 Sp...

Page 440: ...ol 1 Feature key 6 base event 13 Feature key 7 En label Redial Feature key 7 Fr label Fr Redial Feature key 7 Sp label Sp Redial Feature key 7 hs event 60 Feature key 7 control 4 Feature key 7 base event 13 Feature key 8 En label Dir Feature key 8 Fr label Fr Dir Feature key 8 Sp label Sp Dir Feature key 8 hs event 61 Feature key 8 control 2 Feature key 8 base event 13 Feature key 9 En label Servi...

Page 441: ...ge comment the values to suit your requirements Not all possible paramters are shown refer to the admin guide for the full list of supported parameters their defaults and valid ranges The Aastra 480i 480iCT 9112i and 9133i phones will download 2 configuration files from the TFTP server while restarting the aastra cfg file and the mac cfg file These two configuration files can be used to configure ...

Page 442: ...will have to be configured manually either through the configuration files the Options List in the phone or the Web Client IP Address of the phone Subnet Mask Gateway DNS and TFTP Server Network Settings Notes If DHCP is enabled you do not need to set these network settings Although depending on you DHCP server configuration you may still have to set the dns address ip This value is unique to each...

Page 443: ...AT device between the server and the phone then you must set the following two parameters for the phone to function correctly sip nortel nat support 1 1 enabled sip nortel nat timer 60 seconds between keep alive messages Option 2 If you are using a session border controller you should set the outbound proxy to the session border controller address sip outbound proxy sbc aastra com sip outbound pro...

Page 444: ...otocols are supported TFTP FTP and HTTP download protocol TFTP valid values are TFTP FTP and HTTP TFTP server settings tftp server 192 168 0 130 alternative tftp server use alternative tftp server 1 If your DHCP server assigns a TFTP server address which you do not use you can use the alternative tftp server FTP server settings ftp server 192 168 0 131 can be IP or FQDN ftp username aastra ftp pas...

Page 445: ...mbols x matches any digit 0 9 matches 0 or more repetitions of the previous expression matches any number inside the brackets can be used with a to represent a range expression grouping either or If the dialled number doesn t match the dial plan then the call is rejected sip digit timeout 3 set the inter digit timeout in seconds Example dial plans sip dial plan x xx this is the default dial string...

Page 446: ...codecs to G711 and G729 sip out of band dtmf 0 turn off support for RFC2833 on by default SIP User Settings sip screen name Joe Smith the name display on the phone s screen sip user name 4256 the phone number sip display name Joseph Smith the caller name sent out when making a call sip vmail 78 the number to reach voicemail on sip auth name jsmith account used to authenticate user sip password 123...

Page 447: ...an be configured on the 9133i phone and only 2 on the 9112i phone These can be set up through either of the 2 configuration files depending on whether this is to be server wide aastra cfg or phone specific mac cfg Each prgkey needs to be numbered from 1 7 or 1 2 on the 9112i for example prgkey2 type speeddial Programmable keys can be set up as speeddials or as additional call line appearances or a...

Page 448: ... Notes The general format used here is similar to configuration files used by several UNIX based programs Any text following a number sign is considered to be a comment unless the number sign is contained within double quotes where it is considered to be a pound For Boolean fields 0 false 1 true Comments This file contains sample configurations for the aastra cfg or mac cfg file The settings inclu...

Page 449: ...es The Aastra 480i 480iCT 9112i and 9133i phones will download 2 configuration files from the TFTP server while restarting the aastra cfg file and the mac cfg file These two configuration files can be used to configure all of the settings of the phone with the exception of assigning a static IP address to a phone and line settings which should only be set in the mac cfg file ...

Page 450: ...CP Setting dhcp 1 DHCP enabled DHCP 0 false means DHCP is disabled 1 true means DHCP is enabled Notes DHCP is normally set from the Options list on the phone or the web interface If DHCP is disabled the following network settings will have to be configured manually either through the configuration files the Options List in the phone or the Web Client IP Address of the phone Subnet Mask Gateway DNS...

Page 451: ...e server disabled time server1 Enable time server and enter at time server2 least one time server IP address or time server3 qualified domain name Time Server Disabled 0 false means the time server is not disabled 1 true means the time server is disabled NAT Settings Option 1 If you are connecting to a Nortel MCS call server and there is a NAT device between the server and the phone then you must ...

Page 452: ...Sample Configuration Files D 40 41 001129 00 Rev 09 Release 1 4 1 IP Phone Administrator Guide Appendix D sip nortel nat timer 60 seconds between keep alive messages ...

Page 453: ...of the proxy Option 3 If you know the public IP address of your NAT device and and have opened up a port for the SIP messages then you can statically assign this information sip nat ip 67 123 122 90 sip nat port 5890 Additional Network Settings sip rtp port 3000 Eg RTP packets are sent to port 3000 Configuration Server Settings Notes This section defines which server the phone retrieves new firmwa...

Page 454: ...Sample Configuration Files D 42 41 001129 00 Rev 09 Release 1 4 1 IP Phone Administrator Guide Appendix D ...

Page 455: ...ettings ftp server 192 168 0 131 can be IP or FQDN ftp username aastra ftp password 480iaastra HTTP server settings for http bogus aastra com firmware http server bogus aastra com can be IP or FQDN http path firmware Dial Plan Settings Notes As you dial a number on the phone the phone will initiate a call when one of the following conditions are meet 1 The entered number is an exact match in the d...

Page 456: ...Sample Configuration Files D 44 41 001129 00 Rev 09 Release 1 4 1 IP Phone Administrator Guide Appendix D ...

Page 457: ... dialled number doesn t match the dial plan then the call is rejected sip digit timeout 3 set the inter digit timeout in seconds Example dial plans sip dial plan x xx this is the default dial string note that is must be quoted since it contains a character sip dial plan 01 xxx 2 8 xxxx 91xxxxxxxxxx accecpt any 4 digit number beginning with a 0 or 1 any 5 digit number beginning with a number betwee...

Page 458: ...rt for RFC2833 on by default Global SIP User Settings Notes These settings are used as the default configuration for the hard key lines on the phone That is L1 to L4 on the 480i and 480iCT L1 to L3 on the 9133i L1 on the 9112i These can be over ridden on a per line basis using the per line settings See the Admin Guide for a detailed explaination of how this works sip screen name Joe Smith the name...

Page 459: ... to 0 to enable SRV lookups sip registrar ip aastra com IP address or FQDN of registrar sip registrar port 0 as proxy port but for the registrar sip registration period 3600 registration period in seconds Per line SIP Settings configure line 3 as the support Broadsoft SCA line the proxy and registrar settings are taken from the global settings above sip line3 screen name Support sip line3 user nam...

Page 460: ... to each phone Setting programmable keys as line call appearances should be done in the mac cfg file since these are unique to each phone Notes There are a maximum of 7 programmable keys that can be configured on the 9133i phone and only 2 on the 9112i phone These can be set up through either of the 2 configuration files depending on whether this is to be server wide aastra cfg or phone specific m...

Page 461: ...extension you want to monitor PRGKEY LINE This is line associated with the prgkey For line prgkeys the value must be between 4 and 9 1 3 are already hardcoded as the L1 L2 and L3 hard key line call appearances This parameter is not used for the 9112i Speed Dials prgkey1 type speeddial prgkey1 value 8 prgkey2 type speeddial prgkey2 value 69 DND Key prgkey3 type dnd Line appearance prgkey4 type line...

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Page 463: ...this appendix Introduction This appendix provides sample BLF softkey settings for both the Asterisk server and the BroadSoft BroadWorks server Topics This appendix covers the following topics Topic Page Sample BLF Softkey Settings page E 2 Asterisk BLF page E 2 BroadSoft BroadWorks BLF page E 3 ...

Page 464: ...onfigurations to enable Asterisk BLF support on Aastra IP phones 480i and 480i CT Configuration Parameters for Asterisk BLF softkey1 type blf softkey1 value 9995551212 softkey1 label John softkey1 line 1 9133i Configuration Parameters for Asterisk BLF prgkey1 type blf prgkey1 value 9995551212 prgkey1 label John prgkey1 line 1 prgkey7 type blf prgkey7 value 9995551313 prgkey7 label Jane prgkey7 lin...

Page 465: ...softkey2 type list softkey2 label softkey2 value softkey2 line 1 list uri sip my480i blf list as broadsoft com 9133i Configuration Parameters for Broadsoft BroadWorks BLF prgkey6 type list prgkey6 label prgkey6 value 1 prgkey7 type list prgkey7 label prgkey7 value 1 list uri sip my9133i blf list as broadsoft com Note One softkey must be defined of type list for EACH monitored user So if there are ...

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Page 467: ...ndix F Sample Multiple Proxy Server Configuration About this appendix Introduction This appendix provides a sample multiple proxy server configuration Topics This appendix covers the following topics Topic Page Multiple Proxy Server Configuration page F 2 ...

Page 468: ...xy port 5060 sip registrar ip sip registrar port 5060 sip registration period 3600 sip nortel nat support 0 sip nortel nat timer 0 sip broadsoft talk 0 sip broadsoft hold 0 sip broadsoft conference 0 sip dial plan x line info Fill in all necessary information below carefully Populate all lines even if there is only one account line 1 sip line1 auth name sip line1 password sip line1 mode 0 sip line...

Page 469: ...3 auth name sip line3 password sip line3 mode 0 sip line3 user name sip line3 display name sip line3 screen name line 4 sip line4 auth name sip line4 password sip line4 mode 0 sip line4 user name sip line4 display name sip line4 screen name sip line4 proxy ip sip line4 proxy port 5060 sip line4 registrar ip sip line4 registrar port 5060 sip registration period 500 sip nortel nat support 0 sip nort...

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Page 471: ...pic Page How to Create an XML Application page G 2 XML format page G 2 Creating XML Objects page G 2 Creating Custom Softkeys page G 3 Text Menu Object Menu Screens page G 4 Text Screen Object Message Screens page G 6 UserInput Object User Input Screens page G 7 Directory Object Directory List Screen 480i only page G 12 Status Message Object Idle Screen page G 14 Execute Commands Object for execut...

Page 472: ...efault character set for the XML API is ISO 8859 1 Creating XML Objects This section describes how to create XML objects The Aastra IP phone XML API supports four proprietary objects that allow the creation of menu screens message screens input screens and directory screens Text Menu Object Menu Screens Text Screen Object Message Screens UserInput Object User Input Screens Directory Object Directo...

Page 473: ...re the closing tag of any object on the 480i 480i CT The following softkey functionality is available to the developer for the purpose of reordering or preserving the default functionality of the XML screens The Dial function is available to screens that allow input The dial string for the Dial function is taken from the menu items URI on the Menu Screen and from the editor field input on the Inpu...

Page 474: ...application by linking HTTP requests to menu items Text Menu Object Implementation The following is how you would implement the Text Menu object Softkeys 1 Select 6 Done XML Description AastraIPPhoneTextMenu defaultIndex some integer destroyOnExit yes no Title Menu Title Title MenuItem base http base Prompt First Choice Prompt URI http somepage xml URI Selection Selection MenuItem Additional Menu ...

Page 475: ...53 Prompt Traffic Reports Prompt URI rss_to_xml pl URI MenuItem MenuItem Prompt Employee List Prompt URI employees xml URI MenuItem MenuItem base Prompt Weather Prompt URI http 10 50 10 52 weather pl URI MenuItem AastraIPPhoneTextMenu XML Screen Example Note The maximum number of items to be included in a Text Menu object is 15 Phone Services 1 Traffic Reports 2 Employee List 3 Weather Select Done...

Page 476: ...e XML Description AastraIPPhoneTextScreen destroyOnExit yes no Title Screen Title Title Text The screen text goes here Text AastraIPPhoneTextScreen XML example AastraIPPhoneTextScreen Title Screen Object Title Text The screen object can be implemented similar to the firmware info screen Note that white space is preserved in XML so the display should word wrap appropriately Only three lines can dis...

Page 477: ...gers and Strings Each parameter has a URL tag that is used to send information back to the HTTP server The label in the parameter tag is appended to the address in the URL tag and sent via HTTP GET UserInput Object Implementation IP Addresss The following is how you would implement the UserInput object using an IP Address Softkeys 1 Backspace 2 Dot 3 ChangeCase 4 Numeric Alpha 5 Cancel 6 Done Note...

Page 478: ...tle Title Prompt Enter IP address or host name Prompt URL Target receiving the input URL Parameter parameter added to URL Parameter Default SoftKey index 1 Label Backspace Label URI SoftKey Exit URI Softkey SoftKey index 2 Label Dot Label URI SoftKey Exit URI Softkey SoftKey index 3 Label ChangeCase Label URI SoftKey Exit URI Softkey SoftKey index 4 Label Numeric Alpha Label URI SoftKey Exit URI S...

Page 479: ... Application Appendix G XML Example AastraIPPhoneInputScreen type IP Title Proxy Server Title Prompt Server IP Prompt URL http 10 50 10 53 script pl URL Parameter proxy Parameter Default Default AastraIPPhoneInputScreen XML Screen Example Proxy Server Backspace Done Server IP Dot Cancel ...

Page 480: ...wing is how you would implement the UserInput object using Numbers Softkeys 1 Backspace 5 Cancel 6 Done XML Example AastraIPPhoneInputScreen type number Title Proxy Port Title Prompt Port Prompt URL http 10 50 10 53 script pl URL Parameter port Parameter Default 5060 Default AastraIPPhoneInputScreen XML Screen Example Proxy Port Backspace Done Port 5060 Cancel ...

Page 481: ... object using Strings in XML Softkeys 1 Backspace 2 Dot 3 Tri Mode key 4 Nextspace 5 Cancel 6 Done XML Example AastraIPPhoneInputScreen type string password yes Title SIP Settings Title Prompt Enter something Prompt URL http 10 50 10 53 script pl URL Parameter passwd Parameter Default Default AastraIPPhoneInputScreen XML Screen Example SIP Settings Backspace Done Enter Password Cancel Dot ABC Next...

Page 482: ...ect Implementation The following is how you would implement the Directory object in XML Softkeys 1 Dial 6 Done 2 Previous optional 5 Next optional XML Description AastraIPPhoneDirectory destroyOnExit no next uri previous uri Attributes are optionalà Title Directory Title Title Menu Item Prompt Contact Name Prompt URI number URI Menu Item Additional Menu Items may be added AastraIPPhoneDirectory No...

Page 483: ... 1 Prompt URI 10 50 10 49 URI MenuItem MenuItem Prompt 9133i John Doe 2 Prompt URI 4326 URI MenuItem MenuItem Prompt 480i CT John Doe 3 Prompt URI 9982691234 URI MenuItem AastraIPPhoneDirectory XML Screen Example Note The maximum number of items to be included in a Directory object is 15 per page In this example there are six pages My Directory 1 6 Dial Cancel Next Previous 2 9133i John Doe 2 1 48...

Page 484: ...ages scroll consecutively one at a time Messages remain displayed until they are removed by the server or the phone reboots The AastraIPPhoneStatus object feature is always enabled AastraIPPhoneStatus Structure The AastraIPPhoneStatus object describes the structure of the XML document that is used to send status messages to the phone The basic structure of the AastraIPPhoneStatus object is AastraI...

Page 485: ...essage AastraIPPhoneStatus In this example the AastraIPPhoneStatus object sends the default behavior with the status message i e the status message is added to the scroll list Example 2 You can also use the AastraIPPhoneStatus object to remove status messages from the display by setting an empty tag for the Message index tag The following example removes the status message that was posted to the p...

Page 486: ...ep no or not present then the default behavior is no beep is heard when the object arrives to the phone Scroll Delay Option The IP phones support a scroll delay option that allows you to set the time delay in seconds between the scrolling of each status message on the phone The default time is 5 seconds for each message to display before scrolling to the next message You can configure this option ...

Page 487: ...to display anything Since the server forces phone firmware changes the AastraIPPhoneExecute object was implemented to send the reset command to the phone AastraIPPhoneExecute Object Structure The AastraIPPhoneExecute object describes the structure of the XML document that is used to send a command to the phone It delivers multiple execution requests to the phone The basic structure of the AastraIP...

Page 488: ... the AastraIPPhoneExecute object as an object to create a blank display it has no affect on the IP phone It is made up of a blank URI You can use this feature when you need to press a key on the phone to access a feature and it is not necessary to display anything The following example shows an AastraIPPhoneExecute object using a blank URI AastraIPPhoneExecute ExecuteItem URI AastraIPPhoneExecute ...

Page 489: ...1 and Example 2 for a sample HTTP post packet and php source code Example 1 POST HTTP 1 1 Accept image gif image x xbitmap image jpeg image pjpeg application vnd ms powerpoint application vnd ms excel application msword application x shockwave flash Referer http 10 50 10 53 Accept Language en us Content Type application x www form urlencoded Accept Encoding gzip deflate User Agent Mozilla 4 0 comp...

Page 490: ... urlencode data post POST HTTP 1 1 r n post Host phone r n post Referer server r n post Connection Keep Alive r n post Content Type application x www form urlencoded r n post Content Length strlen xml r n r n fp fsockopen phone 80 errno errstr 5 if fp fputs fp post xml flush fclose fp xml AastraIPPhoneTextScreen n xml Title Push test Title n xml Text This is a test for pushing a screen to a phone ...

Page 491: ...s setting The phone recognizes this setting when parsing the HTTP header If the setting is present then it passes along the refresh timeout and the URL to the ParserData object which all XML screen objects inherit from The ParserData class also has a timer which must be set to expire at the next refresh time When the timer expires time to refresh the screen the phone requests the URL again and dis...

Page 492: ...e AastraIPPhoneTextScreen xs complexType xs sequence xs element name Title type xs string xs element name Text xs simpleType xs restriction base xs string xs minLength value 1 xs maxLength value 1000 xs restriction xs simpleType xs element xs sequence xs complexType xs element xs element name AastraIPPhoneTextMenu xs complexType xs sequence xs element name Title type xs string xs element name Menu...

Page 493: ... pattern value yes no xs restriction xs simpleType xs attribute xs complexType xs element xs element name AastraIPPhoneInputScreen xs complexType xs sequence xs element name Title xs element name Prompt xs element name URL xs element name Parameter xs element name Default xs sequence xs attribute name type xs simpleType xs restriction base xs string xs pattern value IP string number xs restriction...

Page 494: ...ctory xs complexType xs sequence xs element name Title type xs string xs element name MenuItem minOccurs 1 maxOccurs 15 xs complexType xs sequence xs element name Prompt type xs string xs element name URI type xs string xs sequence xs complexType xs element xs sequence xs attribute name destroyOnExit default no xs simpleType xs restriction base xs string xs pattern value yes no xs restriction xs s...

Page 495: ...rchase date is to be provided with all telephone sets returned for warranty repairs Exclusions Aastra Telecom does not warrant its telephone sets to be compatible with the equipment of any particular telephone company This warranty does not extend to damage to products resulting from improper installation or operation alteration accident neglect abuse misuse fire or natural causes such as storms o...

Page 496: ...nty Service Aastra Telecom offers ongoing repair and support for this product This service provides repair or replacement of your Aastra Telecom product at Aastra Telecom s option for a fixed charge You are responsible for all shipping charges For further information and shipping instructions In North America contact our service information number 1 800 574 1611 Outside North America contact your ...

Page 497: ...st setting 27 BLF subscription period 35 Bridged Line Appearance BLA about BLA 39 configuring 40 C call forwarding 63 configuraton method for 65 configuring 65 enabling disabling 64 call waiting tone configuring 133 call waiting tones 128 callers list downloading to phone 73 enabling disabling 71 overview 70 using on phone 71 Codecs 50 customized preference list of 52 conference key enabling disab...

Page 498: ...onfiguring 37 overview 37 dnd key 12 DSCP 14 24 DTMF out of band 53 DTMF playback configuring suppression for 24 DTMF suppressing playback 24 E empty key 13 encryption methods for 2 overview 2 procedure for 3 F factory default settings 8 firmware configuration server requirement for 5 description of 6 installation considerations 3 installation methods 3 installing 8 flash key 12 H hard keys enabli...

Page 499: ...CT softkey 94 9112i and 9133i programmable key 100 Aastra Web UI 10 Action URIs 69 advanced SIP 53 audio transmit and receive adjustment settings 85 auto answer settings 82 BLF subscription period 89 blind transfer setting 104 boot sequence recover mode 105 call forward settings 64 Callers List settings 64 configuration server 10 dial plan 32 directed call pickup 88 directory settings 63 DSCP 17 D...

Page 500: ...eddial 10 repair 2 requirements IP phone 4 restarting IP phone 7 ring tone patterns used for 125 ring tone sets 120 configuring 121 ring tones 118 configuring 121 RTP configuring 50 54 silenace suppression 53 RTP port 50 RTP settings 18 Basic Codecs 18 customizing Codec preference list 18 DTMF method 19 forcing RFC2833 out of band DTMF 18 RTP port 18 silence suppression 19 S SBG and ALG proxy 16 s...

Page 501: ...traIPPhoneStatus object 16 configuring in configuration files and Web UI 88 status message scrolling 16 configuring in configuration files and Web UI 89 T time servers configuring 32 ToS 23 ToS DSCP 14 troubleshooting 2 solutions to common problems 6 Tx Rx adjustments about 116 configuring 117 U upgrading firmware 2 User Guide for IP phone xiv V VLAN configuring 22 DSCP Range 24 priority mapping 2...

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Page 504: ...i 2006 Aastra Telecom Inc If you ve read this owner s manual and consulted the Troubleshooting section and still have problems please visit our website at www aastra com or call 1 800 574 1611 for technical assistance 41 001129 00 Rev 09 Release 1 4 1 November 2006 ...

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