English 9
11. TROUBLESHOOTING
Check the following if your unit should fail during operation. You can also refer
to the pages of this manual for complete instructions.
Problem
Cause
Remedy
Nothing happens
when the power
switch is pressed.
The AC adapter is not
connected correctly to the
electrical outlet or the
compressor.
Check that the plug is inserted in
an electrical outlet. Unplug then
reinsert the plug if necessary.
No nebulization or
low nebulization
rate when the
power is on.
There is no medication in
the medication tank.
Add the correct amount of
medication to the medication
tank.
There is too much/little
medication in the
medication tank.
The vaporizer head is
missing or not assembled
correctly.
Attach the vaporizer head
correctly.
The nebulizer kit is not
assembled correctly.
Assemble the nebulizer kit
correctly.
The nozzle is blocked.
Make sure that the nozzle is free
of blockages.
The nebulizer kit is tilted at
a sharp angle.
Make sure that the nebulizer kit
is not tilted at an angle of more
than 45 degrees.
The air tube is not
connected correctly.
Make sure that the air tube is
correctly connected to the
compressor and nebulizer kit.
The air tube is folded or
damaged.
Make sure that the air tube does
not contain kinks.
The air tube is blocked.
Make sure that the air tube is
free of blockages.
The air filter is dirty.
Replace the air filter with a new
one.
The device is
abnormally loud.
The air filter cover is not
attached correctly.
Attach the air filter cover
correctly.
The device is very
hot.
The compressor is covered
by something.
Do not cover the compressor
with any type of cover during
use.
The device was operated
continuously for over 20
minutes.
Limit use to 20 minutes at a
time, and allow a 40 minute rest
interval before using the device
again.
NOTE: If the suggested remedy does not solve the problem, do not try to
repair the device. No parts of the unit are user serviceable.
Return the unit to an authorized retail outlet or distributor.
