A&D TN-2655, Instruction Manual

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10. TROUBLESHOOTING
If the TM-2655/TM-2655P does not function properly or an error code appears, try the following corrective
actions.
Table 10 Troubleshooting
Problem Check this Corrective action
Is the power cable connected
properly?
Connect the power cable properly.
Nothing appears in
the display, even
when the power is
turned on.
Has a fuse burned out?
Replace both fuses with new ones.
(Size 5x20mm. Rated voltage and current
are specified on the rear panel).
"E00" appears in
the display.
Does air remain in the cuff?
After releasing the air from the cuff, wait a
few seconds and turn the power switch
on again.
"E98" appears in
the display.
The cuff motor did not function, or Cuff
motor malfunction. Contact the local A&D
dealer to repair the device.
"E99" appears in
the display.
The home position of the cuff cannot be
detected.
Turn on the power switch again.
The cuff will not
inflate. Is the arm cuff cover installed
with high tension (too tight)? Refer to “9-1 Replacing the Arm Cuff
Cover” to re-install the cover.
Is your posture proper?
Place your arm at your heart level, relax
and remain still during the measurement.
Do you remain still?
Do not move your arm during the
measurement. Relax and remain still.
Wearing a thick jacket may cause a faint
pulse, and result in a measurement error.
Take off the jacket.
The device will not
measure.
(
Eerr appears.)
This device bases its measurements on
the heartbeat. If you have a very weak or
irregular heartbeat, the device may have
difficulty determining your blood pressure.
Is the printer paper installed?
(
pe appears.)
Refer to “6. INSTALLING THE PRINTER
PAPER” to install the printer paper.
Is the printer head up?
(
HU appears.)
Lower the lever and lock the printer paper
in position
Is the printer paper inserted
straight or is the printer paper
jammed?
Refer to “6. INSTALLING THE PRINTER
PAPER” to re-install the printer paper.
The printer does
not print.
Is the printer setting correct?
Refer to “7-2 Description of the
Functions” to select the correct printer
setting.
Note
If the actions described above do not solve the problem, contact the dealer. Do not attempt to repair
the device yourself.