E-20
Troubleshooting
Problem
Possible Reason
Recommended Action
Nothing
appears in
the display,
even when
the power is
turned on.
Batteries are drained.
Replace all batteries with new ones.
Battery terminals
are not in the correct
position.
Reinstall the batteries with negative
and positive terminals matching
those indicated on the battery
compartment.
The cuff
does not
inflate.
Battery voltage is
too low.
(LOW
BATTERY mark) blinks.
If the batteries are
drained completely, the
mark does not appear.
Replace all batteries with new ones.
The monitor
does not
measure.
Readings
are too high
or too low.
The cuff is not applied
properly.
Apply the cuff correctly.
You moved your
arm or body during
measurement.
Make sure you remain very still and
quiet during measurement.
The cuff position is not
correct.
Sit comfortably and still. Place your
arm on a table with your palm facing
upward and the cuff at the same
level as your heart.
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If you have a very weak or irregular
heartbeat, the monitor may have
difficulty in determining your blood
pressure.
Other
The value is different
from that measured at a
clinic or doctor’s office.
At a clinic or doctor's office
apprehension may cause
an elevated reading. Home
measurement reduces the effects of
outside influences on blood pressure
readings, supplementing the doctor's
readings.
––––––––––––
Remove the batteries. Place
them back properly and try the
measurement again.
Note: If the actions described above do not solve the problem, contact the dealer. Do not
attempt to open or repair this product, as any attempt to do so will make your warranty invalid.
