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Warranty
A2Z Ozone Systems Inc. - ONE YEAR LIMITED WARRANTY
The limited warranty set forth below applies to products manufactured by A2Z Ozone Systems
Inc. - and sold by A2Z Ozone Systems or its authorized dealers. This limited warranty is given
only to the first retail purchaser of such products and is not transferable to any subsequent
owners or purchasers of such products. A2Z Ozone warrants that it or its authorized dealers
will repair or replace, at its option, any part of such products proven to be defective in materi-
als or workmanship within ONE (1) year from the date of retail purchase of such products. (All
parts) ANY REPAIR OR REPLACEMENT WILL BE WARRANTED ONLY FOR THE BALANCE
OF THE ORIGINAL WARRANTY PERIOD. NOTE: USE ONLY A2Z Ozone AUTHORIZED RE-
PLACEMENT PARTS. USE OF ANY OTHER PART(S) WILL AUTOMATICALLY VOID THIS
WARRANTY. THIS LIMITED WARRANTY DOES NOT INCLUDE ANY OF THE FOLLOWING:
(a) Any labor charges for troubleshooting, removal, or installation of such parts;
(b) any repair or replacement of such parts necessitated by faulty installation, improper main-
tenance, improper operation, misuse, abuse, negligence, accident, fire, repair material, and/or
unauthorized accessories;
(c) Any such products installed without regard to required local codes and accepted trade prac
-
tices;
(d) ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF
FITNESS FOR PARTICULAR PURPOSE, AND SUCH WARRANTIES ARE HEREBY DIS-
CLAIMED: AND
(e) A2Z Ozone SHALL NOT BE LIABLE UNDER ANY CIRCUMSTANCES FOR LOSS OF USE
OF SUCH PRODUCTS, LOST PROFITS, DIRECT DAMAGES, INDIRECT DAMAGES, CON-
SEQUENTIAL DAMAGES AND/OR INCIDENTAL DAMAGES.
TO OBTAIN WARRANTY SERVICE
Contact A2Z Ozone, 1844 Cargo Court Louisville, KY 40299, USA
Customer Service Number: +1 502-499-4977.
When filing a claim, you must provide:
1) Your name, mailing address and telephone number
2) The selling dealer’s name
3) Proof of date of purchase
4) The date of failure
5) A description of the failure.
After this information is provided, A2Z Ozone will release a RETURN GOODS AUTHORIZA-
TION (RAN) NUMBER. After receiving the RAN number the part in question must be returned
to A2Z Ozone, freight prepaid, with the RAN number clearly marked on the outside of the pack-
age. All preauthorized defective parts must be returned to A2Z Ozone within thirty (30) days.
Under no circumstances may any product be returned to A2Z Ozone without prior authorization.
You must call or write prior to returning product or your returned goods shipment will be refused.
Upon receipt of preauthorized returned goods, A2Z Ozone will repair or replace, at its option,
the defective product(s) and return them (shipping is prepaid for units under warranty for USA
customers only). Buyer’s acceptance of the product and use thereof constitutes acceptance of
these terms.
