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Troubleshooting

11

Problem

Possible Cause 

What to Do

Cloudy water 

condition even 

though the unit 

appears to be 

operating properly 

Unit and pump not operating 

long enough

Increase operating time (min. 6 
hours is recommended)

Total alkalinity not correct

Adjust total alkalinity between 8 and 
150 ppm

pH not correctly balanced

Check for proper pH between 7.2 
and 7.6

Not enough suction

Clear any obstruction in the water 
lines or return fitting

Dirty, loose or cracked filter Check/replace spa filter as needed

Metals or minerals in the 

water

Ozone may react with metals/
minerals in the water causing 
cloudy water. Check alkalinity 
pH and clean filter. Run filtration 
system and ozone 24 hours. 

System won’t turn 

on/off 

Water backing into the unit

Mounting the unit as high as 
possible in relation to the spa water 
level is important. There is also 
a one-way check valve provided 
to prevent the back flow of water 
from reaching it. As a secondary 
precaution, a Hartford Loop in 
the tubing, also hanging above 
water level, will help prevent water 
damage to the unit. 

The red LED 

not lit on ozone 

generator

No power to the generator

Check the electrical connections 
and then the fuse 

There is power to the 

generator

Ozone board needs to be replaced

Not enough 

ozone output

Clean or replace ozone plate

Clean or replace ozone board and 
plate

Summary of Contents for Aquatic 2

Page 1: ...ed for and Distributed by A2Z Ozone Inc Louisville KY 40299 USA EPA Est 95432 KY 1 Phone 1 502 499 4977 Active Ingredient Ozone Warning Do Not Inhale Ozone Keep Out of Reach of Children Produced by Bluegrass Water Technology Shenzhen Co Ltd EPA Est 95432 CHN 1 Made in China Version 1 2 3 ...

Page 2: ...e Children People Pets Plants or Valuables to Ozone Ozone Health lnformation If exposed to ozone get to fresh air immediately Seek doctor s advice if exposed to ozone HIGH VOLTAGE Perform service on ozone generator by certified technicians only For your safety do not store or use gasoline chemicals or other flammable liquids or vapors near this or any other appliance NOTE Use Only As Directed Foll...

Page 3: ...l supply have a qualified electrician install a GFCI between the ozone generator and the electrical supply Do not bury the cord WARNING To reduce the risk of electrical shock replace damaged cord immediately Per UL spa requirements the Aquatic 2 must be mounted indoors or under a cover sheltered from the elements rain sun sprinklers Never attempt servicing when you are wet To reduce the risk of in...

Page 4: ...5 x 5 7 inches 92 x 62 x 146 millimeters Weight 74 lbs 330 grams Connection AMP Model Cable 5 5 feet Check Valve inch Tube 5 feet Aquatic 2 ozone output is standardized with 1 LPM oxygen flow rate Because this unit is run by air actual ozone concentration is 0 6 mg L only Note the Aquatic 2 does not have an oxygen hookup ...

Page 5: ...4 1 2 3 4 Figure 1 bottom of Unit ...

Page 6: ...zone to pass over the ozone cell DO NOT BLOCK 2 Power LED Indicates when there is power to the unit If the power is supplied the light will remain a solid red 3 O3 Output Ozone leaves the unit through this port 4 Power Cable This cable supplies power to the ozone generator 5 ...

Page 7: ...ting Mount the ozone generator as high as possible Screws are provided for mounting but may not be appropriate for all surfaces Substitute proper mounting hardware as required Electrical Test the GFCI breaker Connect the Aquatic 2 cord to the mating connector s on the control box according to the provided A2Z OzoneTM wiring diagram in Figure 2 Where possible route the power cord away from other el...

Page 8: ...rom the viewing window on the bottom left Verify that the gas is flowing into the injector Verify that water does not push passed the check valve Check for and correct any leaks Installation Complete Once properly installed the ozone generator requires no further user operation It will operate automatically with the spa system ...

Page 9: ...can be applied to the black and white wires Match the alignment of the white wire of the ozone generator connector with the controller box connector Keep in mind the white wire can be moved Mount the unit so that the tube light and wires are toward the ground Disregard the front label Figure 2 ...

Page 10: ...to the arrow on the check valve The arrow is toward the injector You need an injector for injecting ozone into the spa s water line If you do not have a venturi injector please contact us to purchase one This unit does not work without a venturi injector There should be a vacuum at ozone injector suction location This can be felt with your finger when installing Ozone generator should be on only w...

Page 11: ...eep your Aquatic 2 Ozone Generator operating properly please replace the air filter in the unit as needed or wash dry and reinstall in unit Must be absolutely dry before replacement Daily Use Average Unit Life 2 hour day ozone cycle 3 years 3 hour day ozone cycle 2 years 6 hour day ozone cycle 1 year ...

Page 12: ...als minerals in the water causing cloudy water Check alkalinity pH and clean filter Run filtration system and ozone 24 hours System won t turn on off Water backing into the unit Mounting the unit as high as possible in relation to the spa water level is important There is also a one way check valve provided to prevent the back flow of water from reaching it As a secondary precaution a Hartford Loo...

Page 13: ...s d ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR PARTICULAR PURPOSE AND SUCH WARRANTIES ARE HEREBY DISCLAIMED AND e A2Z Ozone SHALL NOT BE LIABLE UNDER ANY CIRCUMSTANCES FOR LOSS OF USE OF SUCH PRODUCTS LOST PROFITS DIRECT DAMAGES INDIRECT DAMAGES CONSEQUEN TIAL DAMAGES AND OR INCIDENTAL DAMAGES TO OBTAIN WARRANTY SERVICE Contact A2Z Ozone 1844 Cargo Court Louisville ...

Page 14: ...___________________________State_________Zip__________ Phone ____ ________________ Dealer Info Dealer Name______________________________ Dealer Address_______________________________________________________ City_________________________________State_________Zip__________ Phone ________________ Purchase Product Info Purchased Date _______________________Date Installed____________________ Product Pu...

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