FAQs
22
1.
What is Ultraviolet (UV) sterilization?
Ultraviolet (UV) is a proven purification method uses UV rays to ensure
bacteria-free water. The Ultraviolet energy attacks the genetic code of the
microorganism and re-arranges their DNA / RNA ensuring inability to function and
reproduce.
2.
How many stages A. O. Smith water purifier has? And what are the
stages?
A. O. Smith has 4 stages with an additional stage of purification which are
Pre- Sediment Silver Activated Post UV + UFSS filter
(for Hot water only).
3.
What is night assist?
India’s first UV water purifier with night assist technology along with light at the
point of water dispensing. It is designed for the ease of taking a glass of water in
the middle of night. It also keeps your kitchen beautifully illuminated.
4.
What is child lock protection?
India’s first UV with child lock feature inbuilt to meet the international standards
of safety for you and your loved ones. It is designed to ensures protection from
hot water spillage when you don’t intend to take hot water.
5.
Does it give cold water?
No, it gives normal water and hot water at 2 temperature choices 45°C and 80°C.
6.
Can we set the hot water temperature?
Yes, there are 2 temperature choices which are 45°C at one press and 80°C upon
pressing for 3 seconds the water heating button.
7.
Does it have Pre-filter? Is it free?
Yes, A. O. Smith water purifier comes with a Pre-filter which is part of the
product.
8.
Sometimes water coming out of the Hot Faucet is not very clear? Why is so?
A. O. Smith water purifier is recommended to be installed in municipality
water with TDS less than 200 ppm and hardness less than 120 ppm. If the feed
water has higher hardness, you would see slight turbidity in your hot water.
This is not harmful.
9.
What all alerts do A. O. Smith water purifier has?
A. O. Smith water purifier has alerts to change the SCPA (Sediment and/or
Silver Activated Post Carbon
), UV ON and UV change.
10. When does the A. O. Smith water purifier indicate a filter / UV lamp
change?
The first notification is indicated when the consumption of the filter / UV lamp life
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automatically stops functioning.
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