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15

FAQs

1. 

What is A. O. Smith Under Sink       RO water purifier?

A. O. Smith Under Sink      RO water purifier 

is advanced 5 stages RO from

A. O. Smith. It is 100% RO with no bypass of water for maximum purity.

2. 

What is 100% RO?

In ordinary RO+UV water purifiers, some amount of water is made to bypass the 

RO membrane. With this, heavy metals, unwanted salts and pesticides also pass 

through. In A. O. Smith Under Sink      RO water purifier, 100% of the water is 

passed through the RO membrane which ensures maximum purity of water.

3. 

How many stages A. O. Smith Under Sink      RO has? And what are the 

stages?

 

A. O. Smith Under Sink      RO water purifier has 5 stages of purification

 which are 

Pre- Sediment Pre Carbon RO Me Silver Activated 

Post Carbon.

4. 

What is the storage capacity in the A. O. Smith Under Sink       RO water 

purifier?

The storage capacity in the A. O. Smith Under Sink      RO water purifier is 5 litres 

of pure water.

5. 

What is the purification flow rate of 

A. O. Smith Under Sink      RO water 

purifier? 

Up to 15 litres per hour, purification capacity also depends on water quality, 

condition of filters, storage tank bladder pressure and RO membrane.

6. 

Does the A. O. Smith Under Sink       RO water purifier have service or filter 

change alerts? 

Yes, the A. O. Smith Under Sink       RO water purifier has an alert system 

technology which indicates when to change the Sediment filter, the Pre Carbon 

filter and the 

Silver Activated Post Carbon

.

7. 

Does the A. O. Smith Under Sink      RO water purifier come with a Pre-filter?

Yes, A. O. Smith Under Sink      RO water purifier comes with a Pre-filter which is 

part of the product.

8. 

When does the A. O. Smith Under Sink      RO water purifier indicate a filter 

change?

The first notification is indicated when the consumption of the filter life is at 95%. 

When the filter life consumption is at 100%, the filter status indicator changes to 

red.

9. 

What is the nature of indication for the change in filter?

On the first intimation when the filter life is at 95% the respective filter indicator 

changes to orange. On 100% filter life consumption, the respective filter indicator 

changes to red.

Summary of Contents for X5+

Page 1: ...68 or SMS us 91 99410 32468 or E mail us aosmithcs aosmithindia com Monday to Friday 9 am to 8 pm Saturday Sunday 9 am to 6 pm For calls registered at A O Smith call centre before 4 pm only For more details please call our Toll Free No 1800 103 2468 or log on to www aosmithindia com SUPERIOR TECHNOLOGY FOR ADVANCED PROTECTION ...

Page 2: ......

Page 3: ...stomers all over the world trust A O Smith Products for their quality and workmanship Our customer centric approach manifests itself in many other ways too If you need any information or assistance with your water purifier just call us from any phone anywhere in the country to our Toll Free Customer Care No 1800 103 2468 Please go through this simple and easy to read instruction and installation m...

Page 4: ... Introduction 04 Water flow 07 Electrical diagram 07 Safety precautions 08 How to use 10 Troubleshooting 11 Technical specifications 13 FAQs 15 Warranty terms and conditions 17 Warranty card 21 Service and maintenance 22 Disclaimer 23 What s in the box User Guide Mounting Accessories Tube Connectors Water Purifier ...

Page 5: ...less water and improves pure water recovery PURITY THROUGH 5 STAGE PURIFICATION 5S TECHNOLOGY Pre filter Sediment filter Pre Carbon filter Patented Side Stream RO Membrane Silver Activated Post Carbon filter In A O Smith RO water purifier 100 water passes through the RO membrane STORAGE CAPACITY Purified water storage capacity of 5 litres DIGITAL Digital display for simple and intelligent display ...

Page 6: ...resentative immediately About this Manual This manual is a guide to good practice for operating and periodic maintenance of the A O Smith Under Sink RO water purifier This does not contain the full servicing procedures necessary for continued successful operation of this product The services of A O Smith Company authorised service technician must be employed periodically on the same Do not operate...

Page 7: ...entioned in the A O Smith Under Sink RO water purifier manual IMPORTANT Safety Your safety and the safety of your loved ones is paramount to us There are several safety related messages in this manual which have been provided during various stages such as installation operation and maintenance of your A O Smith Under Sink RO water purifier These messages point out potential hazards and also educat...

Page 8: ...m etc Microorganisms such as pathogenic bacteria virus protozoa and cysts A O Smith Under Sink RO water purifier removes excessive TDS Total Dissolved Solids in water by more than 95 A O Smith Under Sink RO water purifier reduces heavy metals and removes pathogens By this it ensures you safe and great tasting water A O Smith Under Sink RO water purifier has 5 stages of purification system wherein ...

Page 9: ...ysts Stage 5 Silver Activated Post Carbon Water is passed through Silver Activated Post Carbon which acts as polisher and enhances the taste of water Note The Pre filter Ball valve and Gooseneck faucet comes along with the product as standard accessories 1 3 5 2 1 2 3 4 8 To drain 7 6 5 LED Display Panel Indicators 1 3 5 2 Installation Overview Part Description 1 Normal water supply 2 Hot water su...

Page 10: ...and the buzzer beeps for 8 times indicating that RO membrane needs to be replaced Note Call A O Smith Customer care centre to replace RO membrane Note Call A O Smith Customer care centre if you notice continuous blinking of Source indicator Note Call A O Smith Customer care centre to replace the respective filter Filter status indicator This indicates the status of the Sediment filter Pre Carbon f...

Page 11: ...ure Switch Pump Flow Restrictor RO Tap water Pre filter Sediment filter Pre Carbon Ball Valve Inlet water 3 way joint Flush Solenoid valve Inlet Solenoid valve Waste Water Pure Water Low Pressure Switch High Pressure Switch SMPS Pump and Inlet SV Flush SV Display PCB Water Leakage PCB 150V 300V 50 Hz 1 φ AC supply P N Driver Board 24V DC GND ...

Page 12: ...s recommended to connect the product to the power supply only with the plug that is provided with the purifier Figure 4 230V CAUTION Figure 5 Install the product away from direct sunlight It is recommended to install the product under the sink only Figure 5 Do not pull out or touch power plug with wet hands to avoid electrical shock Figure 6 Figure 6 DANGER Product should be installed only by A O ...

Page 13: ...st be done only by A O Smith Company authorised service technician Figure 10 Figure 10 Figure 9 Do not use the purifier if the power cord is damaged or you notice strange noise burning smell or smoke Switch off the power unplug the power cord immediately and call Customer care centre Figure 9 Figure 11 Do not place any chemicals thinner soap or any other cleaning items on the product Figure 11 CAU...

Page 14: ...nsumption Make sure to discard the water from the storage tank if you have not used the purifier for more than 2 days Turn ON the water connection through the ball valve Figure 12 Step 3 To dispense water from the storage tank turn the faucet knob in anti clockwise direction Figure 14 Switch ON the power supply Figure 13 Faucet knob ...

Page 15: ... changed Check if there is no water Switch OFF the water flow through reject line purifier and call Customer care centre Decreased flow of Check whether the Open the tap ball valve purified water tap ball valve is closed Filters Membrane may be Call Customer care centre clogged or damaged for replacement Less No reject water Check if the reject water Clear the bent in the tube is bent reject water...

Page 16: ...g that for RO membrane blinks the RO membrane needs replacement to be replaced Buzzer beeps for 8 times Filter status alarm is Call Customer care centre and filter status indicator triggered indicating that the for filters replacement changes to red filters need to be replaced Filter status indicator Filter status indicator glows Call Customer care centre changes to orange and when 5 life is remai...

Page 17: ...re 125 psi Max Input Voltage 150 300 VAC 50 Hz Power rating Max 48 Watts Pressure Rating 7 psi to 30 psi Recovery Up to 30 TDS reduction 95 approx Input water temperature 5 C to 45 C Flow rate depends on variable factors such as feed water pressure feed water characteristics and condition of the membranes and filters Recovery and TDS reduction percentages also depend on variable factors such as li...

Page 18: ...he feed water the Pre filter may even be changed earlier than 200 hrs Sediment and Pre Carbon filters change The Sediment and Pre Carbon filters need to be replaced at 200 hrs or approximately after 2 500 litres of purified water Silver Activated Post Carbon filter change Silver Activated Post Carbon filter needs to be replaced at 400 hrs or approximately 6 000 litres of purified water RO Membrane...

Page 19: ...flow rate of A O Smith Under Sink RO water purifier Up to 15 litres per hour purification capacity also depends on water quality condition of filters storage tank bladder pressure and RO membrane 6 Does the A O Smith Under Sink RO water purifier have service or filter change alerts Yes the A O Smith Under Sink RO water purifier has an alert system technology which indicates when to change the Sedi...

Page 20: ...mbrane life 11 What is the average life of the Pre filter Sediment filter and Carbon filter The Pre filter Sediment filter and Carbon filter needs to be replaced at 200 hrs or approximately after 2 500 litres of purified water Depending on the feed water quality the Pre filter may be changed even earlier than 200 hrs Sediment filter Pre Crabon filter needs to be replaced at 200 hrs or approximatel...

Page 21: ...es defects occurring due to abuse faulty care maintenance repair or alteration to the product or to its parts by unauthorised personnel 6 The Company s liability under this warranty shall be limited to the first purchaser end user and will not apply to subsequent sale by original purchaser end user However repaired part s will be warranted for the remaining period of original warranty term 7 It is...

Page 22: ...oever nature beyond the control of A O Smith 13 The customer will have no claim under this warranty in respect of any personal injury sickness illness death property damage or consequential damages arised either directly or indirectly due to utilisation of product 14 A O Smith reserves the right to make design and product changes or change the specification at anytime without any obligation to pro...

Page 23: ...e company based on the city where the product is installed 18 The Company shall not be responsible to replace RO membrane at any point of time if output water is satisfactory for drinkable water conditions and RO membrane is performing as per its expected performance of salt rejection 19 All implied warranties and conditions under law trade custom or otherwise are excluded and the warranty and rem...

Page 24: ...s needed to attend to that Service or Service Call at the prevailing Company rates Such service will be rendered by the Company in towns or places where the Company has its Authorised service providers 3 In case of product repair after warranty by Authorised service provider all expenses of transporting the goods to and from the Authorised service provider shall be borne by the customer directly 4...

Page 25: ...______________ Phone ________________________ Mobile ________________________ E mail ________________________ Dealer s Stamp and Signature Invoice Number ______________________________ Dated _________________________ Unit Serial Number __________________________________ Model _________________________ Capacity ______________________ Customer s Name _______________________________________________ A...

Page 26: ...hcs aosmithindia com Registered Office A O Smith India Water Products Private Limited formerly known as A O Smith India Water Heating Private Limited Plot No 300 Phase 2 KIADB Industrial Area Harohalli Kanakapura Taluk Ramanagara District 562 112 Karnataka India CIN U31909KA2006PTC040282 Toll Free No 1800 103 2468 Website www aosmithindia com ...

Page 27: ... call at 1800 103 2468 2 Calls registered with A O Smith Customer Care Centre on working days before 4 pm 3 Within city municipal limits only 4 Restricted to service requests only 5 Service may differ in case of Sunday public holidays natural calamities and under unavoidable conditions due to political and regional regulations ...

Page 28: ...ting Private Limited Plot No 300 Phase 2 KIADB Industrial Area Harohalli Kanakapura Taluk Ramanagara District 562 112 Karnataka India Toll Free 1800 103 2468 Website www aosmithindia com CIN U31909KA2006PTC040282 Product colour and image may vary from the actual product Part No 333892 000_R0 Date 23 02 2016 ...

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