A.O. Smith Jaguar HSE-SCJ-006, User Manual

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7
Troubleshooting
Problem Possible Cause(s) Solution
• Green and Red No power to heater Turn on electrical switch. Check for
light off blown fuses or tripped breaker
• No hot water Thermal cutout switch open Press Reset button
Control circuit or internal Call Customer Care Centre
wiring error
• Green light on Non-functioning Call Customer Care Centre
Red light off thermostat
• No hot water Control circuit or internal
wiring error
• Water temperature Thermostat set is too high Call Customer Care Centre
is too high Thermostat may need to be replaced
Thermal cutout trips Call Customer Care Centre
• Water heats slowly Non-functioning element Call Customer Care Centre
Element may need to be replaced
• Thermostat does Non-functioning Call Customer Care Centre
not shut off thermostat Thermostat may need to be replaced
Improper calibration Call Customer Care Centre
Thermostat may need to be replaced
• Piping connection Connection not sealed Call plumber
leaks
• Leaky cover Tank or parts leak Shut off power immediately and
Call Customer Care Centre
Circuit Diagram
Element
Red Red Brown
Black Black
Thermostat
Green/Yellow
Black
White White
Thermal cutout
Green light Red light