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forming droplets, these drip into the fire or run out on the floor.
This is common at the time of startup after installation, during
periods of time when incoming water is very cold, or the heater
may be undersized for the requirements.
Droplets from the bottom of the flue may be due to corrosive
combustion products or improper vent. Check with your dealer
for more information.
CATHODIC PROTECTION - ANODE (FIG. 1)
The anode rod within the tank is designed to be slowly consumed
cathodically, minimizing corrosion in the glass lined tank. A
hydrogen sulfide (rotten egg) odor may result if water contains
high sulfate and/or minerals. Chlorinating the water supply should
minimize the problem. (See EXTENDED NON-USE PERIODS).
NOTE: Anode must remain installed (except for inspection) to
avoid shortening tank life. See LIMITED WARRANTY. Replace
as necessary.
WARNING
: DO NOT BY-PASS ANY CONTROLS TO MAKE HEATER OPERATE.
OPERATE ONLY AS WIRED FROM FACTORY.
TROUBLE SHOOTING
Please check guidelines below. For your safety, water heater service should be performed only by a qualified service technician.
Read the GENERAL SAFETY INFORMATION section first.
PROBLEM
LED STATUS
CAUSE
SOLUTION
Check for power to heater.
Off
No power to system control.
Check wiring harness for proper connections.
Check for line voltage at harness connectors.
Slow Blink
Bright-Dim
Normal operation
Not applicable.
1 Flash
Setpoint error, internal failure detected.
Replace gas control valve.
Replace pressure switch.
Replace pressure switch.
2 Flashes
Pressure switch failed to open.
Replace blower assembly.
Replace pressure switch.
3 Flashes
Pressure switch failed to close.
Replace blower assembly.
ECO activated.
Replace ECO.
4 Flashes
Blower Assembly is energized.
Replace gas control valve.
Internal hardware failure.
Replace gas control valve.
Insure that burner stays lit.
GAS
Flame signal sensed out of sequence.
Insure that igniter wires are not loose at gas valve.
VALVE
Replace gas control valve.
Insure that burner stays lit.
Blower Assembly is energized.
Insure that igniter wires are not loose at gas valve.
Replace gas control valve.
Gas supply is off or too low to operate.
Damaged or broken HSI element.
Appliance not properly earth ground.
Flame sense rod contaminated or not positioned
correctly.
6 Flashes
System lockout.
HSI element not positioned correctly.
HSI element or flame sense rod wiring not
connected properly.
Less than 100Vac between flame rod and burner
pan with 120Vac input to control.
Cycle external power or remove request for heat
for 2 seconds before reapplying.
Water temperature is below 36°F.
Wait until gas control generates a self-reset.
Rapidly
Loose connection between valve
Make sure connections
blinking
and spud assembly.
are properly seated.
Internal component failure.
Replace gas control valve.
