A.O. Smith EWS 6 User Manual Download Page 3

Dear Customer,

Congratulations! You have bought a world-class water heater from A. O. Smith Water Products Company, the largest 

water heater manufacturer in North America. A division of A. O. Smith Corporation, it is a global leader in innovative 

technology and energy efficient solutions.

Our customer-centric approach manifests in many ways. Ours is the only water heater company which provides you 

with a dedicated Toll Free Customer Care Helpline from any phone - for convenience at your doorstep. We offer you a 

wide range of colour options in front panels to match your bathroom décor.

Our many firsts in India 

¢

Ours is the only water heater manufacturing company in India using Glass Lining Technology.

¢

We are also the only water heater company in India, and in the world, to offer the patented Blue Diamond  

Technology for the Inner Tank which extends the life of the tank.

¢

We offer you the widest range of colour options in decorative front panels to match the décor of your bathroom.

¢

Ours is the only water heater company offering you a Toll Free Customer Care Helpline 

1.800.103.2468

 from 

any phone.

¢

A. O. Smith is the first company in India to offer a 4 year warranty on the glass coated heating element.

We look forward to a long and happy association in the years to come. Just follow the instructions in our User Guide 

carefully and you will enjoy years of trouble-free performance. If you need any assistance, we will be right there, at 

your doorstep. 

For any assistance, kindly contact our Local Officer. We have a  dedicated 24x7 A. O. Smith Toll Free Customer Care 

Helpline 

1.800.103.2468

.

OR

Factory Address:

A. O. Smith India Water Heating Private Limited

Plot Number-300, Phase-2, KIADB Industrial Area, Taluka Kanakpura,

District Ramanagaram - 562 112, Karnataka State, India.

Kindly follow the instructions in this User Guide carefully and enjoy years of trouble free performance.  

Summary of Contents for EWS 6

Page 1: ...nts Colour Options Saves time Saves energy Saves money Heating technology that will always give you hot water Guaranteed Our new innovative solutions are often copied but never equalled American techn...

Page 2: ...eater to the colour of your bathroom Call the A O Smith Customer Care Centre 1 800 103 2468 to order one of the decorative front panel colour options and we will have it delivered to you free of charg...

Page 3: ...hich extends the life of the tank We offer you the widest range of colour options in decorative front panels to match the d cor of your bathroom Ours is the only water heater company offering you a To...

Page 4: ...ion Mounting 4 Plumbing 4 Electrical Connections 5 Water Filling 5 Operation Instructions 5 Maintenance and Cleaning 6 Changing the Decorative Front Panel 6 Troubleshooting 7 Circuit Diagram 7 Warrant...

Page 5: ...EWS 25 A mm 317 373 373 444 B1 mm 317 373 373 444 B2 mm 326 380 382 453 C mm 258 277 348 383 12 11 10 9 8 7 13 4 6 C 1 2 B2 B1 5 A 3 Model EWS 6 EWS 10 EWS 15 EWS 25 Volume L 6 10 15 25 Voltage Frequ...

Page 6: ...t helps to prevent scale formation on the element extending the life of the element GLASS COATED ELEMENT SAFETY VALVE This water heater has a temperature and pressure safety valve The valve is designe...

Page 7: ...at the wall can withstand at least twice the weight of water heater when completely filled with water 2 Before locating the position for installation make sure that there is a clearance of no less tha...

Page 8: ...0 range of 25 C to 75 C Recommended to keep thermostat knob notch position always in Medium or above level 3 The red light s switching off indicates the heater has been heated to the set temperature...

Page 9: ...from the hanger hook when the water heater is empty 6 Remove the decorative front panel unscrew the heating assembly flange 7 Clean the container and the heating element assembly from scale by using a...

Page 10: ...entre on 1 800 103 2468 Call Customer Care Centre on 1 800 103 2468 Call Customer Care Centre on 1 800 103 2468 Thermostat may need to be replaced Call Customer Care Centre on 1 800 103 2468 Call Cust...

Page 11: ...tions specified Tank 7 Years Glass Lined Heating Element 2 2 Years Rest of the parts 2 Years 3 Inspection and Test Report of the Company s Office Service Centre will be treated as final and binding un...

Page 12: ...etails in the Warranty Card and mail the same to A O Smith India Water Heating Pvt Ltd Bangalore General Terms of Warranty Post Warranty 1 The customer may be offered a yearly Service Contract at the...

Page 13: ...rial Number Invoice Number Dated Customer s Name and Address Model Capacity Dealer s Stamp and Signature 10 Warranty Card Customer Copy To be retained by the Customer Unit Serial Number Invoice Number...

Page 14: ...KIADB Industrial Area Harohalli Taluka Kanakpura Dist Ramanagaram 562 112 Karnataka India n Toll Free 1 800 103 2468 n Website www aosmithindia com Service and Maintenance For Service needs Please co...

Page 15: ...12...

Page 16: ...y A O Smith India Water Heating Private Limited Plot No 300 Phase 2 KIADB Industrial Area Harohalli Taluka Kanakpura Dist Ramanagaram 562 112 Karnataka India Toll Free 1 800 103 2468 n Website www aos...

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