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Warranty

Extended 

Warranty

 

Warranty

on tank

7

Register your product with the
A. O. Smith Customer Care 
Centre [

1.800.103.2468

] within 

two months of purchase. You will 
get an extended warranty on the 
element [from 2 years to 4 years]. 
You can also get an additional 
changeable Decorative Front 
Panel in a colour of your choice, 
without cost.

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Terms & Conditions 

Your A. O. Smith water heater is warranted against defects arising 
from faulty design, workmanship and materials for a period of 24 
months from the date of the invoice, subject to the following 
conditions:

1. The customer will notify the Company promptly about defects 

noticed and give the Company or its authorized service provider 
adequate opportunity to inspect, test and remedy them, for which 
the customer will deposit the goods, if necessary, with the 
Company's Office/Service Centre along with the original invoice, in 
the city where they are sold.

2. Special Warranty from the date of purchase subject to certain 

conditions specified.

• Tank                                        - 7 Years

• Glass Lined Heating Element  - 2 + 2 Years*

• Rest of the parts                     -  2 Years

3. Inspection and Test Report of the Company's Office/Service Centre 

will be treated as final and binding under the Warranty for 
determining the defects, repairs/alterations required or carried 
out, or certifying working of the goods thereafter.

4. The Company or its authorized service provider will be entitled to 

retain any defective part replaced under the warranty.

5. The Company's liability under the warranty will be limited only to defects which occur under conditions 

of normal operation and under proper use. It excludes defects occurring because of abuse, faulty care 
or maintenance and repairs/alterations to goods or to parts by others.

6. Components subject to wear, such as anode, are not covered under this warranty.

7. The customer will have no claim under this warranty in respect of any personal injury, damage or 

property or consequential damages, or for utilization of the goods not in accordance with the user 
manual.

    *If you register the A. O. Smith Water Heater with our Customer Care Centre - 

1.800.103.2468

, then 

you would be eligible for additional 2 Years warranty.

Summary of Contents for EWS 6

Page 1: ...nts Colour Options Saves time Saves energy Saves money Heating technology that will always give you hot water Guaranteed Our new innovative solutions are often copied but never equalled American techn...

Page 2: ...eater to the colour of your bathroom Call the A O Smith Customer Care Centre 1 800 103 2468 to order one of the decorative front panel colour options and we will have it delivered to you free of charg...

Page 3: ...hich extends the life of the tank We offer you the widest range of colour options in decorative front panels to match the d cor of your bathroom Ours is the only water heater company offering you a To...

Page 4: ...ion Mounting 4 Plumbing 4 Electrical Connections 5 Water Filling 5 Operation Instructions 5 Maintenance and Cleaning 6 Changing the Decorative Front Panel 6 Troubleshooting 7 Circuit Diagram 7 Warrant...

Page 5: ...EWS 25 A mm 317 373 373 444 B1 mm 317 373 373 444 B2 mm 326 380 382 453 C mm 258 277 348 383 12 11 10 9 8 7 13 4 6 C 1 2 B2 B1 5 A 3 Model EWS 6 EWS 10 EWS 15 EWS 25 Volume L 6 10 15 25 Voltage Frequ...

Page 6: ...t helps to prevent scale formation on the element extending the life of the element GLASS COATED ELEMENT SAFETY VALVE This water heater has a temperature and pressure safety valve The valve is designe...

Page 7: ...at the wall can withstand at least twice the weight of water heater when completely filled with water 2 Before locating the position for installation make sure that there is a clearance of no less tha...

Page 8: ...0 range of 25 C to 75 C Recommended to keep thermostat knob notch position always in Medium or above level 3 The red light s switching off indicates the heater has been heated to the set temperature...

Page 9: ...from the hanger hook when the water heater is empty 6 Remove the decorative front panel unscrew the heating assembly flange 7 Clean the container and the heating element assembly from scale by using a...

Page 10: ...entre on 1 800 103 2468 Call Customer Care Centre on 1 800 103 2468 Call Customer Care Centre on 1 800 103 2468 Thermostat may need to be replaced Call Customer Care Centre on 1 800 103 2468 Call Cust...

Page 11: ...tions specified Tank 7 Years Glass Lined Heating Element 2 2 Years Rest of the parts 2 Years 3 Inspection and Test Report of the Company s Office Service Centre will be treated as final and binding un...

Page 12: ...etails in the Warranty Card and mail the same to A O Smith India Water Heating Pvt Ltd Bangalore General Terms of Warranty Post Warranty 1 The customer may be offered a yearly Service Contract at the...

Page 13: ...rial Number Invoice Number Dated Customer s Name and Address Model Capacity Dealer s Stamp and Signature 10 Warranty Card Customer Copy To be retained by the Customer Unit Serial Number Invoice Number...

Page 14: ...KIADB Industrial Area Harohalli Taluka Kanakpura Dist Ramanagaram 562 112 Karnataka India n Toll Free 1 800 103 2468 n Website www aosmithindia com Service and Maintenance For Service needs Please co...

Page 15: ...12...

Page 16: ...y A O Smith India Water Heating Private Limited Plot No 300 Phase 2 KIADB Industrial Area Harohalli Taluka Kanakpura Dist Ramanagaram 562 112 Karnataka India Toll Free 1 800 103 2468 n Website www aos...

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