11
LIMITED RESIDENTIAL GAS WARRANTY
THIS WARRANTY IS APPLICABLE TO THE ORIGINAL OWNER ONLY.
If the glass lined tank in this water heater shall prove upon examination by
A. O. Smith Corporation (the warrantor) to have leaked during the warranty
period in normal residential use, due to natural corrosion from potable water
therein, the warrantor will furnish the ORIGINAL OWNER a replacement
A. O. Smith water heater of equivalent size and current model, or a
replacement part for any thermostat or thermocouple which fails in normal
use, in accordance with the warranty terms and conditions specified below.
THE A. O. SMITH REPLACEMENT MODEL OR PART WILL BE
WARRANTED FOR ONLY THE UNEXPIRED PORTION OF THE
ORIGINAL WARRANTY. The warranty period will be determined by the
original installation date of the water heater. PROOF-OF-PURCHASE AND
PROOF-OF-INSTALLATION ARE NECESSARY TO VALIDATE THIS
WARRANTY. This warranty is not transferable and applies to models listed
in Table 1 which are produced after March 1, 2000.
WARRANTY PERIODS
MODEL
TANK
1
PARTS
2
FCG / FCGL / FCGT
6 YEARS
6 YEARS
FGR / FSG / FSGH / FSGL / FSGT
6 YEARS
2 YEARS
PGC / PGCG / PGCL / PGCT
10 YEARS
10 YEARS
PGX / PGXH / PGXL / PGXT
10 YEARS
2 YEAR
When the water heater has been used for other than single family residential
application; 1. The tank warranty shall be reduced to 1 year for 6 year
models and to 3 years for 10 year models. 2. The parts warranty shall be
reduced to 1 year for all models. Returned parts which meet any of the
following conditions are not covered by this warranty: 1) improper installation
or removal, 2) damaged by other than normal wear, 3) replaced for cosmetic
purposes, or 4) returned with defaced date codes.
CONDITIONS AND EXCEPTIONS
This warranty shall apply only when the water heater is installed and
operated in accordance with 1) all local fire codes and plumbing codes,
ordinances and regulations, 2) the printed instructions provided with it, 3)
good industry practices, and 4) proper safety practices such as but not
limited to a properly sized drain pan if installed in an area where leakage
from connections of the tank would result in damage to the area adjacent
to the heater. In addition, a new temperature and pressure relief valve,
certified by the American Gas Association must have been properly installed
and piped to the nearest drain.
This warranty shall apply only when the heater is:
•
owned by the original purchaser;
•
used at temperatures not exceeding the maximum calibrated setting of
its thermostat;
•
used at water pressure not exceeding the working pressure shown on
the heater;
•
filled with potable water, free to circulate at all times and with the tank
free of damaging water sediment or scale deposits;
•
used in a non-corrosive and non-contaminated atmosphere;
•
used with factory approved anode(s) installed;
•
in its original installation location;
•
in the United States, its territories or possessions, and Canada;
•
sized in accordance with proper sizing techniques for residential water
heaters;
•
bearing a rating plate which has not been altered, defaced or removed
except as required by the warrantor;
•
not used in a closed system without a properly sized and installed
thermal expansion tank;
•
operated with properly installed dirt leg;
•
fired with the fuel for which it was factory built;
•
fired at the factory rated input;
•
operated with the inner and outer combustion chamber doors in place.
Any accident to the water heater or any part thereof (including freezing,
fire, floods, or lightning), any misuse, abuse or alteration of it, any operation
of it in a modified form, or any attempt to repair tank leaks or parts, will void
this warranty.
SERVICE AND LABOR RESPONSIBILITY
UNDER THIS LIMITED WARRANTY, THE WARRANTOR WILL PROVIDE
ONLY A REPLACEMENT WATER HEATER OR PART THEREOF. THE
OWNER IS RESPONSIBLE FOR ALL OTHER COSTS. Such costs may
include but are not limited to:
a. Labor charges for service, removal, or reinstallation of the water heater
or part thereof.
b. Shipping and delivery charges for forwarding the new water heater or
replacement part from the nearest distributor and returning the claimed
defective heater or part to such distributor except in the state of California
where such charges are the manufacturer’s responsibility.
c. All cost necessary or incidental for handling and administrative charges,
and for any materials and/or permits required for installation of the
replacement heater or part.
LIMITATION ON IMPLIED WARRANTIES
Implied warranties, including any warranty of merchantability imposed on
the sale of this heater under state law are limited to one year duration for
the heater or any of its parts. Some states do not allow limitations on how
long an implied warranty lasts, so the above limitations may not apply to
you.
CLAIM PROCEDURE
Any claim under this warranty should be initiated with the dealer who sold
the heater, or with any other dealer handling the warrantor’s products. If
this is not practical, the owner should contact: A. O. Smith Corporation,
5621 West 115th Street, Alsip, Illinois, 60803 (800) 323-2636. Canadian
customers should contact A. O. Smith Enterprises, Ltd., P.O. Box 310-
768 Erie Street, Stratford, Ontario N5A 6T3, (519) 271-5800.
The warrantor will only honor replacement with identical or similar water
heater or parts thereof which are manufactured or distributed by the
warrantor.
Dealer replacements are made subject to in-warranty validation by
warrantor.
PROOF-OF-PURCHASE AND PROOF-OF-INSTALLATION DATE ARE
REQUIRED TO SUPPORT WARRANTY CLAIM FROM ORIGINAL
OWNER. THIS FORM DOES NOT CONSTITUTE PROOF-OF-
PURCHASE OR PROOF-OF-INSTALLATION.
DISCLAIMERS
NO EXPRESSED WARRANTY HAS BEEN OR WILL BE MADE IN BEHALF
OF THE WARRANTOR WITH RESPECT TO THE HEATER OR THE
INSTALLATION, OPERATION, REPAIR OR REPLACEMENT OF THE
HEATER OR PARTS. THE WARRANTOR SHALL NOT BE
RESPONSIBLE FOR WATER DAMAGE, LOSS OF USE OF THE UNIT,
INCONVENIENCE, LOSS OR DAMAGE TO PERSONAL PROPERTY,
OR OTHER CONSEQUENTIAL DAMAGE. THE WARRANTOR SHALL
NOT BE LIABLE BY VIRTUE OF THIS WARRANTY OR OTHERWISE
FOR DAMAGE TO ANY PERSONS OR PROPERTY, WHETHER DIRECT
OR INDIRECT, AND WHETHER ARISING IN CONTRACT OR IN TORT.
Some states do not allow the limitation or exclusion of incidental or
consequential damages, so the above limitation or exclusion may not apply
to you.
This warranty gives you specific legal rights, and you may also have other
rights which vary from state to state.
IMPORTANT INFORMATION
Model Number____________________________________________
Serial Number____________________________________________
Installation Information
Date Installed ___________________________________________
Company’s Name ________________________________________
Street or P.O. Box ________________________________________
City, State, and Zip Code___________________________________
Phone Number___________________________________________
Plumber’s Name __________________________________________
