Full warranty is contingent on system installation by a licensed plumber.
What is covered:
This Warranty covers defects in materials
or workmanship in manufacturing of your
A. O. Smith Whole House Sediment Filter,
except as provided below.
For how long:
This warranty runs for 12 months from
the date of purchase by a consumer
(“Warranty Period”).
What is not covered:
This warranty does not cover filter
cartridges and any systems that were
not installed in compliance with the
instructions by a licensed plumber or that
have been abused or operated incorrectly.
It also does not cover the following:
• Incidental or consequential damages
caused by a failure of the product.
• Clogging, as replacement of the
pre-filter cartridge is the purchaser’s
responsibility.
• Damage from use of non-potable
water supplies.
• Labor costs to install or replace the
system or filters.
• Damage caused by fire, flood or acts
of God. This warranty is voided if he
product is used with parts that are
not genuine A. O. Smith parts. This
includes, but is not limited to:
replacement filters, faucets, and
diverter valves.
What A. O. Smith will do:
We will replace the defective part of
the covered product, or if necessary, the
product and send it to you with installation
instructions for a licensed plumber.
How to get service:
To receive service under this
Warranty, you must contact
A. O. Smith at 1-877-333-7108 or
[email protected]
within the Warranty Period to describe
the problem to a customer service
representative who will verify that the
product is under warranty and determine
whether a part or the system will be
replaced and whether you must send back
the defective part at our cost. If you are
to send back the part or system, we will
send you a return shipping label. You will
be required to provide a proof of purchase
(unless you purchased direct from us or
have sent us a Warranty Card) and proof
of a licensed plumber’s installation. We will
send you the replacement part or system at
no cost to you.
How state law applies:
This warranty gives you specific rights and
you may have other rights which vary from
state to state.
Some states do not allow the exclusion or
limitation of incidental or consequential
damages, so the above limitation or
exclusion may not apply to you.
Warranty card:
Warranty registration is not required for
coverage under the A. O. Smith Limited
Warranty. If you purchased from a retailer
or dealer, please complete the online
warranty registration form at
www.AOSmithatLowes.com/register.
Once registered online, we will have a
record of your purchase and you will
not be required to produce a proof of
purchase for a warranty claim.
LIMITED
WARRANTY
1
Y E A R
A. O. Smith Corporation
P.O. Box 1597 | Johnson City, TN 37605-1597 | 877.333.7108
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Summary of Contents for AO-WH-PREL
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