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Question 7. I cannot see files shared on my computer via MULTIMEDIA->NET menu.
Answer:
Please check following items:
1.
Connect the player to network and obtain an IP address first;
2.
Please enable NetBIOS of TCP/IP on computer;
3.
Please check your PC’s firewall settings;
4.
Please enable your PC’s ‘Guest’ account;
5.
Please share the folders which you wish to browse on your PC, and make sure that ‘Everyone’ or ‘Guest’ has the
right to access.
Question 8. I configured everything correctly, but still cannot get the wireless network or UPnP function to work.
Answer:
Are you using a firewall such as Norton Internet Security, McAfee Personal Firewall, Zone Alarm, etc. or even the built-in
firewall of Windows XP? (Don’t forget that Service Pack 2 for Windows XP automatically upgrades your firewall and turn it on
by default)
If you have a firewall, it may need to be configured or have exceptions created to allow you to see and communicate with the
player on the network. To test if your firewall is preventing network communication (including PING and access shared
folders), try disabling it to see if you can connect. If you can connect with the firewall disabled, you may need to add the player
to the ‘Trusted’ list or configure the firewall for local intranet access. Worst-case, disable your firewall long enough to use the
player, then enable it again when done.
Question 9. I am using the 802.11n Wi-Fi dongle with an 802.11n wireless router, why the speed is still 802.11g
54Mbps rather than 300Mbps?
Answer:
The IEEE 802.11n Draft standard prohibits using high throughput with WEP or TKIP as the unicast cipher. If you use these
encryption methods (e.g. WEP, WPA-TKIP), your data rate will drop to 54 Mbps. You may contact the Access Point or router
manufacturer to download the latest firmware, or try other encryption methods (WPA2-AES or WPA2-TKIP), or choose to
configure an unsecured profile, but this option is not recommended.
