4Swiss BM202 x JJ, User Manual

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10. The costs of unjustified complaint will be covered in full by the Customer.
11. This warranty is effective only on the territory of the Republic of Poland.
12. In matters not covered by these warranty conditions, the relevant provisions of the Civil Code
and the Act of 27 July 2002, on specific terms and conditions of consumer sale and amendments
to the Civil Code, shall apply.
The standard warranty (60 months for individual customers and 24 months for commercial customers)
is provided on a door-to-door basis. This means that 4Swiss Polska sp. z o.o. covers all the costs of
delivering the device from the Customer to the service and from the service back to the Customer
for the period specified above, starting from the date of purchase. In case of damages (covered by
the warranty) which require sending the whole device back to the service, it is collected from the
Customer at the expense of 4Swiss Polska sp. z o.o. After repair / replacement, the device is sent
back to the Customer also at the expense of 4Swiss Polska sp. z o.o. In case of damages (covered by
the warranty) during the standard warranty period that do not require sending the whole device, but
only the working parts – the costs of sending the parts to the service are returned to the customer
after accepting the complaint. The costs of sending back the parts to the customer shall be covered
by 4Swiss sp. z o.o.
The warranty shall be provided on the basis of a proof of purchase in the form of a VAT invoice for
each device and an Extended Warranty Certificate (apply to individual customers).
Complaints should be reported at the phone number: +48 22 123 87 00
or via e-mail: serwis@4swiss.pl.
POST-WARRANTY SERVICE
1. The manufacturer ensures that the device purchased from him can be repaired even after the
warranty period.
2. The repair service in the post-warranty period is payable, and the cost of delivery to and from
the manufacturer service is covered by the customer.
3. The manufacturer sells a set of main spare parts and componentry, which can be used by the
customer to self-repair or replace elements that have been damaged or worn after the warranty
period.
4. The manufacturer does not guarantee the possibility of purchasing elements that are no longer
produced.