18
TROUBLESHOOTING
WHAT TO DO WHEN ...
... the motor does not run?
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Mains voltage is missing.
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Transmitter was not paired correctly.
... the motor is running in the wrong direction?
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Change the direction of rotation by pairing the transmitter again (see Change direction of rotation of radio motor > page 16).
... the motor does not switch off at the set point?
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Check fit of limit switch adapter (must be flush with motor head and shutter shaft).
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Roller capsule is not fixed or roller shutter shaft is too short.
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Set limit switch screw correctly (see instructions):
MINUS turning during travel shortens the travel distance; PLUS turning after switch-off extends the travel distance.
... the motor does not switch off at all?
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Engine was run in removed state (limit switches only work in installed state).
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Check fit of limit switch adapter (must be flush with motor head and shutter shaft).
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Limit switches are too far apart:
During travel, turn the relevant limit switch screw MINUS until the motor switches off.
When the motor moves beyond the end position, stop it with the transmitter, let it move again in the opposite direction and repeat the process.
Alternatively, turn both limit switch screws 15-20 turns in the MINUS direction and set again (first DOWN; then UP).
... the motor stops running after continuous operation?
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The thermal protection switch of the motor has tripped. After a cooling phase (min. 10 min.), the motor is ready for operation again.
... the motor cannot be paired?
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Radio motor was not set to „ready to learn” by switching power supply off / on.
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Switch off / switch on the power supply and repeat the pairing procedure.
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If no beep is heard from the motor after switching on the power supply, still perform the pairing procedure and test the transmitter.
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The pairing with pressing the keys must be done within 10 sec. after switching on the power supply and beeping of the motor. It must
beep when pressed; if it does not beep, press repeatedly until it beeps 2 times at P2 button and final beeps after pressing the up or down key.
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Operating mode is not set to Manual mode (for radio timer handheld transmitter or radio timer).
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Group channel 0 set for multi-channel transmitters (can only be taught to channel 1-5 or 1-15).
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Battery is too weak or empty.
... the motor does not operate at the specified speed?
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Check roller shutter weight; if necessary, correct inclined installation of roller shutter shaft or Eliminate mechanical friction in the roller shutter box or rail guide.
3T-MOTORS Radio tubular motors
| Troubleshooting
