36 Appendix D: Quest Service
Contacting Quest Technologies
053-664, Rev.C
QUESTempº 44 & 46 models
Quest Service
Contacting Quest Technologies
Should your Quest Technologies equipment need to be returned for repair or for
recalibration, please contact the service department at the following number or
access the online form via the website. For technical issues, please contact
Technical Support.
Service Department
and
Technical Support
: 1 (800) 245-0779.
Fax: 1 (262) 567-4047. Office hours are 8:00 a.m. to 5:00 p.m. United States
Central.
at mailto:[email protected]
Internet
International customers
Contact your local, factory-authorized distributor from whom the product was
purchased. You can obtain the name and contact information of your local
factory-authorized distributor from Quest by using the e-mail, telephone, or fax
information given under “Contacting Quest Technologies” above.
Warranty
Quest Technologies warrants our instruments to be free from defects in materials
and workmanship for one year under normal conditions of use and service. For
United States customers, we will replace or repair (our option) defective instruments
at no charge, excluding batteries, abuse, misuse, alterations, physical damage, or
instruments previously repaired by other than Quest Technologies. Microphones,
sensors, printers, and chart recorders may have shorter or longer warranty periods.
This warranty states our total obligation in place of any other warranties expresses
or implied. Our warranty does not include any liability or obligation directly
resulting from any defective instrument or product or any associated damages,
injuries, or property loss, including loss of use or measurement data.
For warranty outside the United States, a minimum of one year warranty, applies
subject to the same limitation and exceptions as above with service provided or
arranged through the authorized Quest distributor or our Quest European Service
Laboratory. Foreign purchases should contact the local Quest authorized sales
agent for details.
