9
Troubleshooting
Review the following possible solutions if you encounter a problem while using your printer.
www.3m.com/electrical or 1-800-245-3573
Problem/Error Message
Solution
No display
• Ensure the printer is turned on.
• Replace discharged batteries.
Poor Print Quality
• Replace discharged batteries.
• Ensure label cartridge is installed properly.
• Clean the print head.
• Replace the label cartridge.
Poor Cutter Performance
• Clean the cutter blade. See
Cleaning Your Printer
.
Memory Full
Exceeded maximum number of characters in buffer.
• Delete some or all of the buffer text.
Low Battery
Batteries almost discharged.
• Replace discharged batteries.
Motor Stall
Motor is stalled due to label jam.
• Remove jammed label and replace label cartridge.
• Clean cutter blade.
